Leah S. Cranfield, Complainant,v.Michael J. Astrue, Commissioner, Social Security Administration, Agency.

Equal Employment Opportunity CommissionJan 25, 2011
0120103119 (E.E.O.C. Jan. 25, 2011)

0120103119

01-25-2011

Leah S. Cranfield, Complainant, v. Michael J. Astrue, Commissioner, Social Security Administration, Agency.


Leah S. Cranfield,

Complainant,

v.

Michael J. Astrue,

Commissioner,

Social Security Administration,

Agency.

Appeal No. 0120103119

Agency No. ATL100600SSA

DECISION

Complainant filed a timely appeal with this Commission from the Agency's

decision dated July 3, 2010, dismissing her complaint of unlawful

employment discrimination in violation of Title VII of the Civil Rights

Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq.

BACKGROUND

In her complaint, Complainant alleged that the Agency subjected her

to discrimination on the bases1 of race (Caucasian), religion (Not

Specified), and reprisal for prior protected EEO activity under an EEO

statute that was unspecified in the record when:

1. On April 30, 2010, management cautioned Complainant about going

shopping with her subordinates and giving gifts to them.

2. On May 11, 2010, Complainant's Lead Case Technician (LCT) advised

Complainant that she wanted Complainant's supervisor to attend LCT's

Performance Assessment and Communication System mid-year review when

Complainant conducted the meeting. Additionally, on May 14, 2010,

Complainant discovered when preparing LCT's mid-year discussion that

her name had been removed as LCT's rating official.

3. Complainant questioned the procedure for overtime for the LCT. When

Complainant brought this to management's attention, Complainant was

advised that the LCTs did not have to follow this procedure. Thereafter

Complainant spoke with another supervisor who stated her LCTs followed

the overtime procedure that Complainant questioned.

The Agency dismissed the claim for failure to state a claim, finding that

Complainant was not harmed by the alleged actions and that the actions

were not sufficiently severe or pervasive to constitute harassment.

On appeal, Complainant raises some additional incidents that were not

included in her Formal Complaint. In addition, Complainant argues that

the Agency's actions did result in harm, to include harm to her health,

as well as harm to her character and reputation. The Agency requests

that we affirm the FAD.

ANALYSIS AND FINDINGS

In determining whether a harassment complaint states a claim in cases

where a complainant had not alleged disparate treatment regarding a

specific term, condition, or privilege of employment, the Commission

has repeatedly examined whether a complainant's harassment claims,

when considered together and assumed to be true, were sufficient to

state a hostile or abusive work environment claim. See Estate of

Routson v. National Aeronautics and Space Administration, EEOC Request

No. 05970388 (February 26, 1999).

Consistent with the Commission's policy and practice of determining

whether a complainant's harassment claims are sufficient to state a

hostile or abusive work environment claim, the Commission has repeatedly

found that claims of a few isolated incidents of alleged harassment

usually are not sufficient to state a harassment claim. See Phillips

v. Department of Veterans Affairs, EEOC Request No. 05960030 (July 12,

1996); Banks v. Health and Human Services, EEOC Request No. 05940481

(February 16, 1995). Moreover, the Commission has repeatedly found that

remarks or comments unaccompanied by a concrete agency action usually are

not a direct and personal deprivation sufficient to render an individual

aggrieved for the purposes of Title VII. See Backo v. United States

Postal Service, EEOC Request No. 05960227 (June 10, 1996); Henry v. United

States Postal Service, EEOC Request No.05940695 (February 9, 1995).

In determining whether an objectively hostile or abusive work environment

existed, the trier of fact should consider whether a reasonable

person in the complainant's circumstances would have found the alleged

behavior to be hostile or abusive. Even if harassing conduct produces

no tangible effects, such as psychological injury, a complainant may

assert a Title VII cause of action if the discriminatory conduct was

so severe or pervasive that it created a work environment abusive to

employees because of their race, gender, religion, or national origin.

Rideout v. Department of the Army, EEOC Appeal No. 01933866 (November 22,

1995)(citing Harris v. Forklift Systems, Inc., 510 U.S. 17, 22 (1993))

request for reconsideration denied EEOC Request No. 05970995 (May 20,

1999). Also, the trier of fact must consider all of the circumstances,

including the following: the frequency of the discriminatory conduct;

its severity; whether it is physically threatening or humiliating, or

a mere offensive utterance; and whether it unreasonably interferes with

an employee's work performance. Harris, 510 U.S. at 23.

Following a review of the record, the Commission finds that the complaint

fails to state a claim under the EEOC regulations because Complainant

failed to show that she was subjected to unwelcome verbal or physical

conduct involving her protected classes, that the harassment complained of

was based on her statutorily protected classes, and that the harassment

had the purpose or effect of unreasonably interfering with her work

performance and/or creating an intimidating, hostile, or offensive

work environment. See McCleod v. Social Security Administration, EEOC

Appeal No. 01963810 (August 5, 1999) (citing Henson v. City of Dundee,

682 F.2d 897 (11th Cir. 1982).

Nor has Complainant shown she suffered harm or loss with respect to a

term, condition, or privilege of employment for which there is a remedy.

See Diaz v. Department of the Air Force, EEOC Request No. 05931049

(April 21, 1994). In this regard we note that while Complainant states

on appeal that she incurred harm to her health, the Commission has long

held that where an allegation fails to render an individual aggrieved,

the complaint is not converted into a cognizable claim merely because

complainant alleges physical and/or emotional injury. See Larotonda

v. United States Postal Service, EEOC Appeal No. 01933846 (March 11,

1994).

Finally, we find that Complainant does not state a claim of reprisal

because the incidents alleged are not "reasonably likely to deter

the charging party or others from engaging in protected activity."

EEOC Compliance Manual, Section 8 (Retaliation) at 8-13, 8-14 (May 20,

1998).

Accordingly, the agency's final decision dismissing complainant's

complaint is affirmed.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0610)

The Commission may, in its discretion, reconsider the decision in this

case if the Complainant or the Agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the Agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive

for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

77960, Washington, DC 20013. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0610)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official Agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z0610)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

January 25, 2011

__________________

Date

1 Complainant also included political affiliation as a basis of

discrimination. Such a basis, however, is not included under the laws and

regulations enforced by this Commission. See 29 C.F.R. � 1614.103(a).

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0120103119

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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0120103119