Larry Thompson, Complainant,v.R. James Nicholson, Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity CommissionMay 25, 2005
01a51398 (E.E.O.C. May. 25, 2005)

01a51398

05-25-2005

Larry Thompson, Complainant, v. R. James Nicholson, Secretary, Department of Veterans Affairs, Agency.


Larry Thompson v. Department of Veterans Affairs

01A51398

May 25, 2005

.

Larry Thompson,

Complainant,

v.

R. James Nicholson,

Secretary,

Department of Veterans Affairs,

Agency.

Appeal No. 01A51398

Agency No. 200N-0691-2004102665

DECISION

Complainant filed a timely appeal with this Commission from the agency's

decision dated October 20, 2004, dismissing his complaint of unlawful

employment discrimination in violation of Title VII of the Civil

Rights Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq.

Complainant alleged that he was subjected to discrimination on the bases

of sex (male) and reprisal for prior EEO activity when, inter alia, on

May 12, 2004, management charged him with patient abuse based on a letter

from an unidentified accuser and reassigned him to a different Team, and

on various other occasions, refused to consider him for job openings.<0>

The agency dismissed the claim on the grounds that complainant failed

to state a claim, 29 C.F.R. � 1614.107(a)(1), and failed to respond to

the agency's request for clarification, 29 C.F.R. � 1614.107(a)(7).

The agency argues that on June 19, 2004, the Office of Resolution

Management (ORM) received complainant's formal complaint and in the

section where the complaint asks for specific information regarding

the alleged discrimination, complainant wrote �see attached letter.�

According to the agency, no letter was attached, and so the agency states

that it lacked information regarding the specific claim(s) and date(s)

necessary to conduct a procedural review determination. Final Agency

Decision (FAD) at 1. Seeking clarification, on August 20, 2004, the

agency sent complainant a request for additional information with a list

of ten questions. See Letter from ORM to Complainant dated 8/20/04.

Complainant responded on August 31, 2004 with a five page letter answering

most of the agency's questions. See Letter from Complainant to ORM

dated 8/31/04. Nevertheless, the agency concluded that the responses

were insufficient to process complainant's complaint. Specifically,

the agency states that complainant's response �lacked specific dates and

incidents of harassment, which [allegedly] occurred from 2001 to May 2004.

In addition, [complainant] did not provide the specific letter authored by

the �unidentified person.'� FAD at 2. Without this necessary information,

the agency asserted, complainant failed to show that he suffered a harm

with respect to a term, condition or privilege of employment, and thus,

failed to state an actionable claim.

On appeal, complainant insists that he has provided sufficient information

regarding his claim in conversations and meetings with EEO personnel,

and that he has specifically answered the questions raised in the agency's

August 20th letter. The agency requests that we affirm its FAD.

Legal Analysis

The Commission shall first discuss the dismissal for failure to cooperate.

EEOC Regulation 29 C.F.R. � 1614.107(a)(7) provides that the agency shall

dismiss a complaint where the agency has provided the complainant with

a written request to provide relevant information or otherwise proceed

with the complaint, and the complainant failed to respond to the request

within fifteen days of its receipt or the response does not address the

agency's request. In enforcing this regulation, the Commission has held

that where the complainant has engaged in delay and contumacious conduct

and the record is insufficient to permit adjudication, the Commission

will affirm the agency's dismissal of a complaint on the grounds of

failure to prosecute or cooperate. See Dipple v. Dep't of Defense,

EEOC Appeal No. 01A41939 (Nov. 17, 2004). As a general rule, an agency

should not dismiss a complaint when it has sufficient information on

which to base an adjudication.

We determine that the EEO Counselor's Report as well as complainant's

response to the agency's information request contain sufficient

information for processing the complaint. In particular, we find

that the record sets forth the circumstances of the alleged incident

of discrimination, to include pertinent background information;

the approximate date of the incidents; the names of the responsible

agency officials; the bases of the alleged discrimination, and the

corrective action sought. We also find that the EEO Counselor's report

contains comprehensive and detailed information regarding complainant's

discrimination claim.

We find no evidence that complainant attempted to delay the processing

of his complaint. Instead, we find that complainant timely responded

with additional clarifying information. We also note that complainant

appeared to have been confused by the clarification request and therefore

was perplexed as to what additional information the agency required

to investigate his complaint,<0> especially given his view that ample

information was already provided during the informal complaint stage.

Therefore, finding that complainant did not engage in contumacious

conduct, and that the record contains adequate information to undertake

investigation of the complaint, we find that the agency improperly

dismissed the instant complaint based on failure to cooperate.

Next we turn to the agency's dismissal for failure to state a claim.

Under EEOC regulations, an agency shall accept a complaint from any

aggrieved employee or applicant for employment who believes that he

or she has been discriminated against by that agency because of race,

color, religion, sex, national origin, age or disabling condition.

See 29 C.F.R. �� 1614.103, 106(a) (2004). The Commission's federal

sector case precedent has long found an �aggrieved employee�to be one

who �has suffered direct and personal deprivation at the hands of the

employer.� Gilyard v. Dep't of Energy, Appeal No. 01A01550 (June 9,

2003) (citing Hobson v. Dep't of the Navy, EEOC Request No. 05891133

(Mar. 2, 1990)); see also Diaz v. Dep't of the Air Force, EEOC Request

No. 05931049 (Apr. 21, 1994) (defining an �aggrieved employee� as one

who suffers a present harm or loss with respect to a term, condition,

or privilege of employment for which there is a remedy.)

We find that complainant has stated a valid claim. W assume that the

charge of patient abuse remains on his personnel record. He has also

been reassigned to work with a different patient group, and has been

denied consideration for job openings. These are all claims that in

fact affect a term, condition or privilege of complainant's employment.

Even if we assume that the agency's actions did not specifically

affect a term, condition or privilege of his employment, a claim of

harassment is actionable if it is sufficiently severe or pervasive to

alter the conditions of the complainant's employment. See, e.g., Cobb

v. Dep't of the Treasury, EEOC Request No. 05970077 (Mar. 13, 1997).

Whether the harassment is sufficiently severe to trigger a violation of

EEOC statutes must be determined by looking at all of the circumstances,

including the frequency of the discriminatory conduct, its severity,

whether it is physically threatening or humiliating, or a mere offensive

utterance, and whether it unreasonably interferes with an employee's

work performance. Harris v. Forklift Sys., Inc., 510 U.S. 17, 23

(1993); Enforcement Guidance on Harris v. Forklift Systems, Inc., EEOC

Notice No. 915.002 (Mar. 8, 1994). Complainant here has been charged

three times with patient abuse, but he has never been found guilty.

Complainant suggested to the Counselor that he has suffered negative

treatment, including reassignment and various non-selections, because of

these abuse allegations. We find that these are serious charges, and

if they are found to have been based on his sex and in retaliation for

prior EEO activity, it would be a sufficiently severe and pervasive form

of harassment that had effects on complainants' employment. Therefore,

we find that complainant has also stated an actionable harassment claim.

In conclusion, the agency's final decision is REVERSED, and the Commission

REMANDS this complaint for further processing consistent with the

ORDER below.

ORDER (E0900)

The agency is ordered to process the remanded claims in accordance with

29 C.F.R. � 1614.108. The agency shall acknowledge to the complainant

that it has received the remanded claims within thirty (30) calendar

days of the date this decision becomes final. The agency shall issue

to complainant a copy of the investigative file and also shall notify

complainant of the appropriate rights within one hundred fifty (150)

calendar days of the date this decision becomes final, unless the matter

is otherwise resolved prior to that time. If the complainant requests a

final decision without a hearing, the agency shall issue a final decision

within sixty (60) days of receipt of complainant's request.

A copy of the agency's letter of acknowledgment to complainant and a

copy of the notice that transmits the investigative file and notice of

rights must be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0900)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant in

the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

May 25, 2005

__________________

Date

0 1 The agency failed to include in the record

a copy of complainant's complaint. This omission is material because

a reason the agency dismissed complainant's claim is that he failed to

substantiate his complaint with necessary information concerning the

alleged harassment.

0 2 The clarification letter stated, �The [VA 4939] form indicated

�see attached letter� and included the dates of occurrence �2001 to

the present May 2004.' However, ORM did not receive an attachment with

the formal complaint VA Form 4939.� This language confused complainant

because in his response letter, he states: �Can you clarify what form

are you now asking for, you stated that I did not return it to you....

I do take exception to this, for I returned everything that was sent to

me.... Why have you not sent another to be completed by my, before now?

And if you have not done so, would you please do so now? I anxiously

await your response to my request....� Letter from complainant to ORM

dated 8/31/04. Apparently, complainant did not understand that the agency

wanted a copy of the letter complainant stated was attached to his formal

complaint, which purportedly describes in detail the claims he alleges.