Karl Storz Imaging, Inc.v.The Imaging Group, LLCDownload PDFTrademark Trial and Appeal BoardJul 31, 2009No. 91169802 (T.T.A.B. Jul. 31, 2009) Copy Citation Hearing: Mailed: April 8, 2009 July 31, 2009 UNITED STATES PATENT AND TRADEMARK OFFICE _____ Trademark Trial and Appeal Board ______ Karl Storz Imaging, Inc. v. The Imaging Group, LLC _____ Opposition No. 91169802 _____ Wesley W. Whitmyer, Jr. and James P. Jeffry of St. Onge Steward Johnston & Reens LLC for Karl Storz Imaging, Inc. David N. Schachter and Tobin D. Kern of Sherman & Howard, L.L.C. for The Imaging Group, LLC. ______ Before Drost, Zervas and Wellington, Administrative Trademark Judges. Opinion by Zervas, Administrative Trademark Judge: On November 26, 2004, The Imaging Group, LLC (“applicant”) filed an application (Serial No. 76622434) for the mark: (in stylized form) for “radiology imaging, specifically; general plain film, diagnostic, CAT scan, mammography, MRI, THIS OPINION IS NOT A PRECEDENT OF THE T.T.A.B. Opp. No. 91169802 2 ultrasound, and interventional imaging” in International Class 44. The application claims a bona fide intent to use the mark in commerce under Trademark Act Section 1(b), 15 U.S.C. § 1051(b). Karl Storz Imaging, Inc. (“opposer”) has opposed registration of applicant's mark. In its amended notice of opposition, opposer claims ownership of two registrations. The first registration is Registration No. 2605738 for the mark IMAGE 1 (in typed form), which issued on August 6, 2002 (Section 8 affidavit accepted). The second registration is Registration No. 2615958 for the mark: which issued on September 3, 2002 (Section 8 affidavit accepted). Both registrations recite the following International Class 9 identifications of goods; “electronic imaging equipment, namely, video cameras, computer hardware and related software for operating said equipment, all for industrial, scientific and medical use,” which the parties have characterized as “endoscopes.”1 Opposer also claims priority and likelihood of confusion under Section 2(d) of the Trademark Act, 15 U.S.C. § 1052(d), and that 1 The identification of goods in Registration No. 2615958 adds “and manuals sold therewith.” Opp. No. 91169802 3 applicant fraudulently made false and misleading statements to the examining attorney regarding the trade channels for applicant's services and opposer's goods which resulted in a withdrawal of the assigned examining attorney’s refusal to register applicant's mark based on opposer's registrations for the IMAGE 1 marks. Applicant has filed an answer denying the salient allegations of the amended notice of opposition. The opposition has been fully briefed.2 The Board conducted a hearing on April 8, 2009. The Record The pleadings and the file history of applicant's application are part of the record by operation of the Trademark Rules. Trademark Rule 2.122(d), 37 C.F.R. § 2.122(d). In addition, opposer filed the following: 1. Opposer's first notice of reliance, submitting (i) status and title copies of the two registrations asserted by opposer in the notice of opposition; (ii) applicant's responses to certain discovery requests; and (iii) the non-confidential exhibits to the discovery deposition of Laura Mower, president of the imaging services division of Hospital Corporation of America (“HCA”), a company related to applicant, and applicant's Fed. R. Civ. P. 30(b)(6) witness;3 2 In addition to paper copies of their briefs, the parties filed electronic copies on CD-ROMs. Trademark Rule 2.126, 37 C.F.R. 2.126, amended August 31, 2007, no longer permits the filing of submissions on CD-ROM. 3 Exhibits L and M to opposer's first notice of reliance are two exhibits taken from a declaration by Ms. Mower submitted earlier in this proceeding. Because the declaration appears to be an exhibit to Ms. Mower’s discovery deposition, and applicant has not objected to the submission of Exhibits L and M, we have considered Exhibits L and M as part of the trial record. Opp. No. 91169802 4 2. Opposer's second notice of reliance, submitting portions of the confidential discovery deposition testimony of Ms. Mower and confidential exhibits to her deposition; and 3. The trial testimony of Ali Amiri, vice- president of marketing and product development for Karl Storz Endoscopy America, a company related to opposer, both under seal and in redacted form.4 Applicant filed the following: 1. Applicant's first notice of reliance, submitting (i) opposer's discovery responses, (ii) the non-confidential deposition exhibits to opposer's Fed. R. Civ. P. 30(b)(6) witness, and (iii) third party registrations; 2. Applicant's second notice of reliance, submitting (i) the discovery deposition of David Chatenever, opposer's vice-president for technology development and opposer's Fed. R. Civ. P. 30(b)(6) witness, (ii) the discovery deposition of Mr. Amiri, and (iii) certain pages from the discovery deposition of Ms. Mower, applicant's Fed. R. Civ. P. 30(b)(6) witness, which were not submitted by opposer;5 4 Opposer also submitted third and fourth notices of reliance in which opposer referenced the direct and redirect testimony of Mr. Amiri and the cross and recross testimony of applicant's trial witnesses, respectively. These notices of reliance are improper and merely clutter the record. Trial testimony is made of record pursuant to Trademark Rule 2.125, 37 C.F.R. § 2.125, which has nothing to do with notices of reliance. 5 Messrs. Chatenever’s and Amiri’s discovery depositions were filed under seal in their entireties. Board proceedings are matters of public record, and therefore only truly confidential material should be designated as such. Not all of opposer's witnesses’ discovery testimony is confidential in nature. Accordingly, opposer is ordered to file within thirty days from the mailing date of this decision a redacted copy of the transcript of Messrs. Chatenever and Amiri’s discovery depositions, deleting only testimony which is truly confidential in nature, and indicating which of the exhibits to Mr. Amiri’s deposition should remain under seal. (No exhibits were introduced in Mr. Chatenever’s deposition.) If opposer fails to do so, the entire transcripts of Messrs. Chatenever and Amiri, as well as all exhibits to Mr. Amiri’s deposition, will be treated as a public record. Opp. No. 91169802 5 3. The trial testimony, with exhibits, of Raymond Yost, a diagnostic radiologist employed by Diversified Radiology (discussed infra); and 4. The trial testimony, with exhibits, of Ms. Mower.6 In addition, the parties’ joint motion filed on October 30, 2008 submitting the witness page and errata sheets for the Chatenever, Amiri and Mower discovery depositions is granted. The witness pages and errata sheets are part of the record. Standing/Priority Because opposer has properly made its pleaded registrations of record, opposer has established its standing and priority is not an issue in this case. Cunningham v. Laser Golf Corp., 222 F.3d 943, 55 USPQ2d 1842 (Fed. Cir. 2000); Lipton Industries, Inc. v. Ralston Purina Co., 670 F.2d 1024, 213 USPQ 185 (CCPA 1982); and King Candy Co. v. Eunice King’s Kitchen, Inc., 496 F.2d 1400, 182 USPQ 108 (CCPA 1974). Opposer is also ordered to file within thirty days of the mailing date of this decision a copy of its trial brief and its reply brief, redacting only those portions of the briefs that contain information truly confidential in nature. Applicant is ordered to file within forty days of the mailing date of this decision a copy of its trial brief, redacting only those portions of its brief that contain confidential information, considering opposer's filings ordered in this decision. 6 Trial testimony is identified through the term “test.” in the citation. If the citation does not include “test.,” the citation is to a discovery deposition. Opp. No. 91169802 6 Background Opposer sells medical imaging equipment throughout the United States. It has enjoyed significant sales of its goods under the IMAGE1 mark in the United States and its advertising expenditures have also been significant. Applicant is a joint venture between Diversified Radiology of Colorado, P.C. (“Diversified”) and HealthOne LLC. Applicant operates radiology imaging centers in Denver, Colorado. Such centers are “freestanding,” meaning they are not physically attached to any hospital. While applicant performs the imaging, Diversified radiologists provide an interpretive report on the images generated by applicant to a patient’s referring physician for use in diagnosis and treatment determinations. Additionally, applicant has licensed HCA Outpatient Services Group, an entity related to HealthOne LLC, to use IMAGEONE in connection with eleven imaging centers in Florida. Yost at 5 – 10, 16 – 18, 23 – 30, 47 – 50 and 59; Mower at 33 - 43, 67 - 68, 70 and 75. Likelihood of Confusion Our determination under Section 2(d) is based on an analysis of all of the facts in evidence that are relevant to the factors bearing on the issue of likelihood of confusion. In re E. I. du Pont de Nemours & Co., 476 F.2d 1357, 177 USPQ 563 (CCPA 1973). See also, In re Majestic Opp. No. 91169802 7 Distilling Company, Inc., 315 F.3d 1311, 65 USPQ2d 1201 (Fed. Cir. 2003). In considering the evidence of record on these factors, we keep in mind that “[t]he fundamental inquiry mandated by §2(d) goes to the cumulative effect of differences in the essential characteristics of the goods and differences in the marks.” Federated Foods, Inc. v. Fort Howard Paper Co., 544 F.2d 1098, 192 USPQ 24, 29 (CCPA 1976). The Marks We first consider the similarity or dissimilarity of the marks as to appearance, sound, connotation and commercial impression. Palm Bay Imports Inc. v. Veuve Clicquot Ponsardin Maison Fondee En 1772, 396 F.3d 1689, 73 USPQ2d 1689 (Fed. Cir. 2005). Both marks are composed of two components, IMAGE and either the number “1” or the word “one,” in the same order. Because “one” is the word form for the symbol “1,” see the number table in Merriam-Webster’s Online Dictionary located at http://www.merriam-webster.com/table/dict/number.htm,7 they are pronounced the same and have the same meaning. Indeed, applicant has acknowledged that the marks are 7 We take judicial notice of this number table. The Board may take judicial notice of dictionary definitions, including online dictionaries which exist in printed format. See In re CyberFinancial.Net Inc., 65 USPQ2d 1789 (TTAB 2002). See also University of Notre Dame du Lac v. J. C. Gourmet Food Imports Co., Inc., 213 USPQ 594 (TTAB 1982), aff'd, 703 F.2d 1372, 217 USPQ 505 (Fed. Cir. 1983). Opp. No. 91169802 8 “phonetically identical.” Brief at p. 12. We thus find that the marks, taken as a whole, are identical in sound and meaning. Because of the identical meaning of “one” and “1,” the commercial impression of the marks is the same. Indeed, applicant's licensee uses both IMAGE1 and IMAGEONE concurrently in Florida for the same services without any apparent objection by applicant. Mower test. at 216. See also, Mower (confidential) test. at 218 – 226, which we refer to but do not discuss in view of the “confidential” designation; and ex. 227 thereto. See also ex. J to opposer's first notice of reliance. With regard to the appearance of the marks, applicant has admitted that applicant's mark “resembles” opposer's mark in appearance. See opposer's first notice of reliance, ex. F at 5 and ex. G at 4 (admission 18). We find the marks to be similar in appearance in view of (a) applicant's admission, (b) the fact that IMAGE appears as the first term in both of opposer's marks and applicant's mark, (c) the typed form of the IMAGE 1 mark in Registration No. 2605738 which accords the mark a variety of lettering styles including the lettering style depicted in applicant's mark, see Phillips Petroleum Co. v. C.J. Webb Inc., 442 F.2d 1376, 170 USPQ 35 (CCPA 1971); and (d) the ordinary lettering styles of and of applicant's mark. Opp. No. 91169802 9 Applicant argues that opposer's IMAGE1 mark is weak because it “simply describes the end product of the Storz camera – an image – and the ‘one platform’ functionality of the Storz camera system.” Brief at p. 1. For support, applicant relies on Mr. Amiri’s statements regarding the significance of “image” with regard to opposer's goods and dictionary definitions of “image” and “camera.” Applicant also relies on ten third-party registrations for marks containing IMAGE or IMAGING for goods and services involving cameras or radiology or imaging for medical purposes, five of which contain disclaimers of “image” or “imaging.” See applicant's first notice of reliance exs. D1 – D10. According to applicant, third-party registrations, “even without proof of actual use, are probative of the mere descriptiveness of the term ‘image’ consistent with the dictionary definition.” Brief at p. 13.8 As for the number “1” in opposer's mark, applicant maintains that it “adds little distinctiveness or origin-indicating quality.” Brief at p. 14. Applicant concludes that “the addition of ‘1’ to the IMAGE1 mark is at best suggestive.” Id. 8 While not proof of use of a mark, see AMF Inc. v. American Leisure Products, Inc., 474 F.2d 1403, 177 USPQ 268 (CCPA 1973), third-party registrations may be relied on to show that a word common to each mark has a readily understood and well-known meaning and that it has been adopted by third parties to express that meaning. See Ritz Hotel Ltd. v. Ritz Closet Seat Corp., 17 USPQ2d 1467 (TTAB 1990). Opp. No. 91169802 10 In considering opposer's marks as a whole, we reject any suggestion by applicant that IMAGE1 is merely descriptive of a feature or characteristic of the goods. IMAGE1 is the subject of two registrations which are entitled to the presumptions of validity of Section 7(b) of the Trademark Act, 35 U.S.C. § 1057(b) and applicant has not sought to cancel opposer's marks. See Contour Chain-Lounge Co., Inc. v. The Englander Co., Inc., 324 F.2d 186, 139 USPQ 285 (CCPA 1963); and Trademark Rule 2.106(b)(2)(ii), 37 C.F.R. § 2.106(b)(2)(ii). We do agree with applicant, however, that IMAGE is a merely descriptive term when used in connection with opposer's goods. “Image” is defined in Merriam-Webster’s Online Dictionary (2009) as “a visual representation of something: as (1): a likeness of an object produced on a photographic material (2): a picture produced on an electronic display (as a television or computer screen).” See also Chatenever at 34 (under seal) regarding “images” and opposer's goods. Certainly, images are created through opposer's plain film, diagnostic, CAT scan, mammography, MRI, ultrasound, and interventional imaging. Additionally, the third-party registrations demonstrate that IMAGE has a readily understood meaning in the medical imaging field. As for the combination of IMAGE and the number “1,” Mr. Amiri testified that IMAGE 1 may have several connotations. Opp. No. 91169802 11 See Mr. Amiri’s testimony at p. 33 of his discovery deposition, filed under seal. In view of these disparate meanings for IMAGE 1, we find that IMAGE 1 is suggestive, but not so highly suggestive as to be entitled to only a very narrow scope of protection. Applicant also argues that opposer “always uses the family of marks ‘Karl Storz,’ ‘Karl Storz Endoscopy,’ or both in conjunction with the IMAGE1 mark.” Brief at p. 15. This argument regarding the manner in which opposer uses its marks is irrelevant to the issues raised in this opposition. Opposer has pleaded a likelihood of confusion under Section 2(d) of the Trademark Act with its two registered marks, neither one of which includes KARL STORZ or KARL STORZ ENDOSCOPY. Pursuant to the presumptions afforded registered marks under Section 7(b) of the Trademark Act, we must presume that the registered marks perform a trademark function in and of themselves, without the additional KARL STORZ terms. Any assertion to the contrary is in essence an attack on the validity of the registrations which cannot be entertained in this proceeding in the absence of a counterclaim to cancel the registration. See Guerlain, Inc. v. Richardson-Merrell Inc., 189 USPQ 116 (TTAB 1975). See also, Chesebrough-Pond’s Inc. v. C.R. Bard, Inc., 216 USPQ 333 (TTAB 1982). Opp. No. 91169802 12 In view of the foregoing, we find both of opposer's asserted marks to be identical to applicant’s mark in sound, meaning, and commercial impression and similar in appearance. The du Pont factor regarding the similarity or dissimilarity of the marks therefore strongly favors opposer. Classes of Consumers We next consider the classes of consumers of opposer's goods and applicant's services and whether they overlap. Mr. Amiri has testified as follows regarding the individuals and organizations to which opposer markets its IMAGE1 products: We market our products and services to different market segments and different medical specialties. Segments include physician offices, surgery centers that would be either stand[-]alone or part of a hospital, hospitals. There has been a group purchasing organization that would cover, obviously, multiple hospitals. They market to different groups, as I said earlier, within an institution. You know, we have simple segments with a physician office where a physician would make a decision of his own, purchase out of his own pocket, to more complex purchase decisions that are typically large in size encompassing different users. Amiri test. p. 81 – 82. Regarding physician offices, Mr. Amiri explained: A physician office is obviously a space where a physician would see their patient and, during their interaction with the patient, could be anywhere from a simple conversation to utilizing different diagnostic tools, one of which could be Opp. No. 91169802 13 endoscopy in which case IMAGE1 could be used, to some minor reporting modalities which in today’s world very often are minimally invasive in nature and often would utilize an endoscopic approach in which case, again, an IMAGE1 camera can be used. Id. at 82. See also Amiri at 39 – 40, 45, 63 – 64, 76, 79, 87, 94, and 118 – 119, regarding sales to physician offices. From this testimony we find that purchasers and prospective purchasers of opposer's goods include groups of doctors, surgical centers, hospitals and purchasing entities that supply hospital groups, as well as physician offices.9 As far as institutional purchasers such as hospitals, the record reflects that purchase orders are not made by physicians, but that physicians participate in purchasing decisions. Mr. Amiri testified that “[d]octors usually have a heavy weight in the decision process in IMAGE1 products”; and “[a]s a clinical user their vote is very important.” 9 Applicant contends that while opposer may market its goods to physician’s offices, opposer has not identified any purchaser of its IMAGE1 camera system other than hospitals. In making this argument, opposer relies on ex. 11 to Mr. Amiri’s discovery deposition and ex. 100 to Mr. Amiri’s trial deposition, both of which were prepared by opposer, and Mr. Amiri’s testimony regarding these exhibits. Exs. 11 and 100 have been designated confidential, and we do not disclose their contents, except to state they concern some of opposer's sales activities in Colorado and Florida. Because of the limited contents of these exhibits, because they do not include all of opposer's Colorado and Florida customers and because of Mr. Amiri’s confidential testimony such as that appearing at p. 170 of his discovery deposition regarding surgery centers, we do not consider the channels of trade of opposer's goods to be restricted to hospitals even if opposer's evidence only shows sales to hospitals. We point out too that we must consider all channels of trade that are normal for the goods described in opposer's identification of goods and are not limited in our consideration to those trade channels used by opposer. See Packard Press Inc. v. Hewlett-Packard Co., 56 Opp. No. 91169802 14 Amiri test. at 166 and 167. Thus, for institutional purchasers such as hospitals and surgical centers, we find that physicians are involved in purchasing decisions and that their input is given, as Mr. Amiri put it in his uncontested testimony, “heavy weight.” We also consider the areas of specialization of physicians who are involved in the purchase of opposer's goods.10 Mr. Amiri testified that surgeons, gynecologists, urologists and ear, nose and throat (“ENT”) specialists use opposer's goods. Id. at 25 – 30. The record includes several of opposer's catalogs which are “intended to assist … in the promotional efforts toward specialties, medical specialties, arthroscopy, sports medicine, spine surgery, gynecology, and neuro-endoscopy.” Id. at 57. Ex. 102 to Mr. Amiri’s trial testimony, a general catalog for opposer's goods, states that opposer's Image 1 platform is for “most surgical specialties, from GI, urology and ENT to orthopedics, GYN, neurosurgery and general surgery.” Ex. 104 to Mr. Amiri’s trial deposition is a “gynecology catalog” containing information regarding “hysteroscopy and intrauterine high frequency electrosurgery.” Id. at 54. We therefore find that purchasers and prospective purchasers of USPQ2d 1351 (Fed. Cir. 2000); and our discussion of trade channels, infra. 10 The record reflects that non-physicians are involved in purchases by hospitals and surgical centers. See Amiri at 173. Opp. No. 91169802 15 opposer's goods at least include general surgeons and surgeons with particular specialties, as well as gynecologists, urologists and ear, nose and throat (ENT) specialists. The gynecologists, urologists and ENT specialists do not restrict their use of opposer's goods to surgical procedures. At trial, Mr. Amiri testified as follows: Q. You also mentioned something called a colposcope. What is a colposcope? A. The colposcope is a device similar to a microscope that is specifically designed for use by gynecologists in their exam of their patients if they are concerned about the potential development of cervical cancer. Q. And a colposcope can be used with IMAGE1 products? A. Yes. An IMAGE1 camera can be connected to the colposcope. And the images produced by the camera would then be visualized on the screen. Q. When the IMAGE1 products are used with the colposcope, does any part of the colposcope or IMAGE1 products enter into the human body? A. No they do not. They would be external to the body but directed at the location of the body that needs to be visualized. Q. Are you familiar with the term “noninvasive” as it relates to medical imaging? A. Yes, I am. Q. What does noninvasive mean? A. Noninvasive means that there is no tissue impact by the modality that is used to perform the diagnosis. Q. Can the IMAGE1 products be used in noninvasive procedures? Opp. No. 91169802 16 A. Yes, they can. Q. Can you tell us some examples of noninvasive procedures with which the IMAGE1 products can be used? A. Colposcopy. There are a number of endoscopy cases that would fall into that space. Otoscopy comes in. Laryngoscopy comes in mind. Any time that you actually can introduce an endoscope into a natural orifice without really impacting the tissue, I would consider that procedure as a noninvasive procedure. Q. When the IMAGE1 products are used with an endoscope for a procedure, is it necessary to give anesthesia to a patient? A. Not in all cases. Q. Can you tell us some examples of cases where it is not necessary to give anesthesia to a patent who's being looked at with an endoscope and IMABGE1 products. A. Sure. There is actually a number of procedures. Again, we talked about colposcopy, otoscopy, laryngoscopy. You know, very often you don’t need anesthesia for cystoscopy, which is the looking into the bladder. Diagnostic cytology doesn’t sometimes require anesthesia. Q. Are you familiar with the term “outpatient?” A. Yes, I am. Q. What does outpatient refer to? A. Outpatient means that a patient is in for undergoing a diagnostic or therapeutic modality of procedure. And that would not require an overnight stay for that patient. So they can get in and out of the location where the procedure is performed without the need to stay overnight. Q. Are there any endoscopy procedures that can be done with the IMAGE1 products that are outpatient? Opp. No. 91169802 17 A. There are many endoscopic procedures that can be done in outpatient setting, indeed. Amiri test. at 25 – 27. We therefore find that prospective purchasers of opposer's goods include physicians in the gynecology, urology and ENT fields who practice in their own offices and who may or may not use opposer's goods for surgical procedures performed in their offices. Prospective purchasers also include surgeons and surgical specialists who may use opposer's goods in a hospital or surgical center environment. Having found that opposer markets its goods to surgeons and other physicians, we now turn to consumers of applicant's services. Applicant maintains that the patient is the primary purchaser of its services in consultation with the patient’s physician who must issue a prescription; that payment for applicant's services is made directly by the patient or through a combination of Medicare or private insurance and a patient cover payment; and that and “[a]ny potential overlap of relevant persons in the marketplace is limited to surgeons.” Brief at 1; Mower test. at 15 – 16. Applicant points to Mr. Amiri’s statement in his deposition that “[m]y understanding is that we market our Image1 products to specialty surgeons such as orthopedists, spine surgeons, pain management specialists, gynecologists, et cetera, who are also a referral base for the Imaging Group Opp. No. 91169802 18 for potential patient clientele.”11 Amiri at 167 – 168; brief at 21. Further, applicant, relying on Ms. Mower’s testimony, maintains that it markets its IMAGEONE facilities and services directly to the public and also through physician referrals of patients; and that while its physician referrals come from a broad array of medical specialties, “the vast majority of physicians who refer patients to Applicant for radiological services are family doctors, internal medicine specialists or other ‘general practitioners.’ Such general practitioners are not surgeons.” Brief at 5 – 6. No doubt, the patient pays for the imaging services and physicians and their staffs refer patients for imaging services. Indeed, the record reflects that applicant spends a great deal of time and resources marketing its services to physicians and their staffs so that they will refer patients to applicant. We therefore must consider (a) whether the referring physician participates in decisions to purchase applicant's services; (b) whether the physicians who purchase opposer's goods are the same as those physicians who refer patients to applicant; and (c) if they are the same, whether in the context of this case, the prohibitions 11 Despite opposer's designation of Mr. Amiri’s entire discovery deposition as confidential, applicant has set forth portions of Mr. Amiri’s testimony in the non-confidential copy of its brief. Therefore, and because we have not received any objection from Opp. No. 91169802 19 of Section 2(d) extend to referring physicians, who do not actually pay for applicant's services. i. Does the referring physician participate in purchasing decisions for applicant's services? The record reflects that patients select radiology imaging services in several ways. The patient may be familiar with an imaging center through the imaging center’s advertising. Alternatively, if the patient has health insurance, the insurance company may require, or only cover, services at certain imaging centers, thereby directing the patient to a particular imaging center. However, the patient may also obtain a referral from the prescribing physician; it is this scenario that the parties discuss extensively in their briefs. Even if the patient or the patient’s insurance company actually pays applicant for its radiology imaging services, the referring physician is important to the selection process which results in a patient obtaining radiology imaging services. It is the referring physician who prescribes the service and likely recommends an imaging center in which to obtain an MRI, an X-ray or the like. Mower test at 76 – 77.12 Dr. Yost indicated that proximity opposer, we have identified Mr. Amiri’s testimony in his discovery deposition. 12 According to Ms. Mower, the process in obtaining a radiological images begins with the physician saying “You need to go have an MRI, here’s a center you would want – probably want to go to, and Opp. No. 91169802 20 to the referring physician is one factor that the referring physician considers: [I]f a physician is next-door to us, they would generally use us if we’re providing the service they want. Whereas, someone who has a patient in the far south end of town would probably – they’d probably use a clinic nearby them rather than subjecting the patient to an hour and a half commute to have it done at our facility. Yost at 47. Once the service has been completed, a radiologist such as Dr. Yost reviews the resulting images, prepares a report and sends the report to the referring physician, generally with the images obtained by applicant. Yost at 16 – 17. ii. Are the physicians who purchase opposer's goods the same persons who refer patients to applicant? Applicant contends that the referring physician for applicant's services is generally a family doctor, internal medicine specialist or other general practitioner. Brief at 6. The record does not support applicant's contention that the universe of referring physicians is so restricted. The evidence reflects that opposer's goods are marketed at least to surgeons, gynecologists, urologists and ear, nose and throat (“ENT”) specialists and that physician referrals for applicant's services come from a broad array of medical specialties, which include surgery, gynecology, urology and ENT. The evidence also reflects that opposer and applicant, here’s even how you can get more information,” referring to applicant's website. Mower test. at 106. Opp. No. 91169802 21 whose business is limited to the Denver, Colorado metropolitan area, and opposer and applicant's licensee, whose business is limited to certain locations in Florida, have each marketed their respective goods or services to some of the same doctors, including one of applicant's top referring physicians in Colorado. The document at ex. L to opposer's first notice of reliance, which is a list of top ten referring physicians to applicant's various imaging facilities in Denver, includes the following specialty areas for such physicians: OBGYN, Orthopedic, Pain Management, and Pediatric Urology. Dr. Yost testified that in addition to internal medicine physicians, family doctors and pediatricians, applicant obtains referrals from: [M]ostly people in the neurologic fields, orthopedic fields. We get some gynecological referrals for ultrasounds. We get a lot of referrals from internists and general medicine. And occasionally we’ll get requests from urologists, ENT. And a lot of our referrals come from medical oncologists who are following their cancer treatments. Yost at 41. See also confidential exs. 227 and 228 to Ms. Mower’s trial testimony and Ms. Mower’s trial testimony related to these exhibits, concerning numbers of referrals arranged by medical practice areas. Thus, despite applicant's contentions to the contrary, we find that certain consumers of opposer's goods overlap with certain physicians who refer patients to applicant and who review the images and reports created by applicant. Opp. No. 91169802 22 Such consumers include surgeons and non-surgeons who have the specialties noted by Mr. Amiri, namely, GI, urology, ear, nose and throat, orthopedics, gynecology, neurosurgery and general surgery.13 Indeed, opposer and applicant market their goods and services to the same actual physicians. We make clear that to the extent that we have identified particular medical practice areas for overlapping consumers of opposer's and applicant's goods, we do not regard such practice areas limited to surgeons who specialize in those practice areas. Because there are no restrictions in the identifications of goods and services, those doctors, such as gynecologists, who are not surgeons, and who use imaging equipment for diagnostic purposes in their offices such as the equipment offered by opposer, are also the same individuals who would refer a patient to one of applicant's facilities for, e.g., an MRI. See Amiri at 27. We are guided by the identifications of goods and not opposer's or applicant's current business practices. See Squirtco v. Tomy Corp., 697 F.2d 1038, 216 USPQ 937 (Fed. Cir. 1983). iii. Do the prohibitions of Section 2(d) extend to referring physicians, who do not actually purchase applicant's services? 13 Applicant argues that the primary purchaser is the patient, in consultation with the physician who issues a prescription, citing Mower at 76. The fact that applicant markets its services by visiting physicians’ offices and submitting materials to physicians undercuts applicant's argument. Opp. No. 91169802 23 We now consider whether the prohibitions of Section 2(d) extend beyond actual purchasers of services to those who recommend the purchases of services. The Federal Circuit, our primary reviewing court, has stated that For determining likelihood of confusion, … ‘relevant persons’ is not always limited to purchasers, past or future. For some owners of marks, such as the American Red Cross with its well-known mark, there are no purchasers. In these instances, ‘relevant persons’ would encompass all who might know of their services and then become purchasers of goods or services of others. Electronic Design & Sales, Inc. v. Electronic Data Systems Corp., 954 F.2d 713, 21 USPQ2d 1388, 1390 (Fed. Cir. 1992). Further, the court stated that “purchasers and potential purchasers [are broadly construed] to include those persons, such as some users, who might influence future purchasers. For commercially sold items, only those users who might influence future purchasers can be considered ‘relevant persons.’” Id. at 1392. As mentioned above, it is the physician that prescribes applicant's service and likely recommends an imaging center in which to obtain an MRI, an X-ray or the like. Mower test at 76 – 77. Additionally, Dr. Yost explained: Q. When you provide a report to an attending physician, is that intended for that physician’s use? A. Yes. Q. Is it intended for a layperon’s use? Opp. No. 91169802 24 A. Generally not. Q. And when you provide an image to an attending physician, is that for the physician’s use? A. Yes, it is. Q. And is the image intended for a layperson’s use? A. No.14 Yost at 17 – 18. Further, Ms. Mower testified that the patient and the physician “are both our customer, and we know they are both the decision makers ….” Mower test. at 81. See also, id. at 91 (“[Exhibit] 210 is another flier, again, aimed at two components of our customer base: the patient and the physician office.”) Dr. Yost testimony is consistent with Ms. Mower’s testimony; he stated that he agrees that referring physicians are customers of opposer's clinics. Yost at 78. We therefore find that referring physicians do influence the purchasing decisions made by the actual purchasers of the applicant's services. They hence satisfy the Federal Circuit’s requirement that they be “users who might influence future purchasers,” that is, users in the sense that they make use of the product of applicant's services. 14 The physician certainly would know of the imaging center, either through the imaging center’s promotional efforts or through the reports and images sent to the physician by the imaging center. Opp. No. 91169802 25 Applicant has argued that in most instances, its marketing representatives, when visiting physicians’ offices, meet with the physician’s staff and not the physician. According to Ms. Mower, seventy to eighty percent of the time applicant's marketing representatives meet with the physician’s staff and not the physician. Mower test. at 127 - 128. We do not view this fact as diminishing the role of the physician with regard to the selection of an imaging center by the patient. First, Ms. Mower also testified that the physician is the “target”; “we want to be able to get in and talk to the physicians about the particular procedures we offer.” When the marketing representative is unable to meet with the physician, “the physician’s front office sort of says, ‘We’ll take the information,’ or, ‘Thank you. We’ll let the physician know.’ They’re protecting him or her.” Mower test. at 127. Second, there is no indication that the percentage quoted by Ms. Mower reflects the norm in the industry. Third, it may well be that while the solicitations are made to the physician’s staff, the staff passes the information on to the physician, and makes referrals pursuant to guidelines established by physicians. As mentioned above, Dr. Yost testified that the physician reviews the radiological reports and images created by the imaging service. If the physician is dissatisfied with the images or radiologist Opp. No. 91169802 26 report provided by the imaging facility, the physician will likely instruct his or her staff not to refer a patient to that imaging facility. Mr. Amiri has confirmed that referring physicians who also purchase opposer's goods are a concern to opposer. He explained that opposer is concerned about the lack of control over the quality of applicant's services: Well, one of the brand attributes for any and all doctors’ products, in particular, the IMAGE1 products[,] is the pride we take actually in the quality and reliability of those products. And since we have no means of controlling the quality of products and services that might be provided by The Imaging Group or the HCA Group, we are obviously concerned that as a result of confusion, there might be damage in the perception and in the eyes of the customers as they look at our IMAGE1 products. Amiri test. at 124. From the forgoing, we find that the referring physician, although not the purchaser because he or she does not actually pay for the service, is a “relevant person,” see Electronic Design & Sales, supra; the referring physician generally makes the decision regarding which radiological imaging service to refer the patient to, is the one who actually receives the radiologist’s report and is the one who determines the adequacy of the services performed by the imaging service.15 We therefore find that 15 Implicit in our finding is that the patient has a choice in which imaging service to use. Opp. No. 91169802 27 the referring physician plays a significant role in the decision to obtain, and the selection of, radiological imaging services. Consumers of opposer's goods and applicant's services therefore overlap. Goods and Services Turning next to the du Pont factor regarding the similarity or dissimilarity of the goods and services, we may find the goods and services to be similar if they are related in some manner. See In re Melville Corp., 18 USPQ2d 1386 (TTAB 1991); and In re International Telephone & Telegraph Corp., 197 USPQ 910 (TTAB 1978). Moreover, the greater the degree of similarity between the applicant's mark and the opposer's registered mark, the lesser the degree of similarity between the applicant's goods or services and the opposer's goods or services that is required to support a finding of likelihood of confusion. See In re Shell Oil Co., 992 F.2d 1204, 26 USPQ2d 1687 (Fed. Cir. 1993); In re Concordia International Forwarding Corp., 222 USPQ 355 (TTAB 1983). In view of Mr. Amiri’s testimony, described below, regarding the ability of opposer's electronic imaging equipment to display two images concurrently from different sources, we find the goods and services to be related. Additionally, the record reflects that developing technology will allow two images to be superimposed on each other. Opp. No. 91169802 28 Mr. Amiri testified that the IMAGE1 imaging equipment “is capable of accepting other inputs from other sources such as X-rays or archived X-rays and other radiologic images so that both [an] endoscope image as well as an image from a different source can be displayed on the same monitor at the same time for [the] convenience of the physician.” Amiri test. at 13. He also testified that today, “there are a number of procedures that require the simultaneous looking of images produced by endoscope and produced by different sorts of imaging,” namely “urethroscopy … [p]ercutaneous retrograde endoscopy … where[] you physically would look inside the kidney, nephroscopy[,] [f]luoroscopy is used to generally show the physician your instrument or probes within the ureter or inside the kidney.” Id. at 37. Further, exhibit 225 to Ms. Mower’s trial testimony reflects that applicant's licensee places the IMAGE1 trademark on its images. See Mower test. ex. 225. Indeed, Mr. Amiri testified that opposer places an IMAGE1 “watermark” on its captured images and that it is feasible that another company would do the same thing. Amiri test. at 24 – 25. Thus, physicians will encounter applicant's IMAGEONE mark on an image produced by applicant while simultaneously using opposer's IMAGE1 imaging equipment. Mr. Amiri also testified that opposer is “working on some technologies that allow soft tissue even to overlap an Opp. No. 91169802 29 endoscopic image with an image from a different diagnostic source such as ultrasound or CT or MRI.” Id. He explained the benefits of overlapping images: [A] good example to portray the benefit of such technology overlap, when you are performing your laparoscopic liver surgery, the endoscopic image would only provide the physician to visualize the surface of the liver. Now, imagine that the same patient may have a tumor that is below the surface. That would obviously not be visualizable and not necessarily palpable because you don’t have your hands in the abdominal cavity. Your tactile sensation is limited to what you can feel with the tip on an instrument. So to be able to use yet another modality, imaging modality[,] to see what is under the surface and where the tumor might be located, by superimposing an endoscopic image on top of another image enables the physician to know where to cut, where to potentially put the probe ….” Id. at 38. He testified too that this technology will be used in the next few years. “It is a rational progression that is available today already for the fields of neurosurgery, orthopedic, spine surgery, ENT where surgeons don’t want to rely only on the endoscopic image to know where they are within the anatomy but actually tap into, you know, images from a variety of sources to position their – to know the position of their instrument to avoid potential injury to the patient.” Id. at 38. Because images produced through applicant's services may be used on opposer's imaging equipment today, and, to a greater extent, in the future, we find opposer's goods to be Opp. No. 91169802 30 related to applicant’s services and hence find that the goods and services are similar. Trade Channels “When [a] registration does not contain limitations describing a particular channel of trade or class of customer, the goods or services are assumed to travel in all normal channels of trade.” Packard Press Inc. v. Hewlett- Packard Co., 281 F.3d 1261, 56 USPQ2d 1351, 1357 (Fed. Cir. 2000). We have found above that certain classes of consumers overlap, and, the asserted registrations do not contain limitations describing particular channels of trade. Indeed, the evidence reflects that opposer and applicant promote their respective goods and services in a similar manner. Both opposer and applicant send marketing representatives to physician offices to promote their respective goods and services. The marketing representatives meet with the physician, or the physician’s staff. The marketing representatives leave brochures and other information with those they meet. Ms. Mower has testified that applicant's representatives also leave “trinkets” at physician’s offices such as note pads or pens with applicant's name on them. Mower test. at 81 – 82. Mr. Amiri indicated that opposer provides “giveaways” such as coasters, mouse pads, pin labels, surgical caps, and note Opp. No. 91169802 31 cards, which bear the IMAGE1 name and which are left in a physician’s office. Amiri test. at 86 and 88. Additionally, both parties mail marketing materials such as brochures and advertisements to physicians’ offices. Amiri test. at 40 – 55; Mower test. at 77 - 78.16 Mr. Amiri added that opposer also mails “sales sheets,” intended for mass circulation, possibly in conjunction with mailings, and for “vast distribution” at conventions. Amiri test. at 64. We have already found that the parties market their goods to the same physicians. From the evidence described in the proceeding paragraph regarding marketing to physicians, it is apparent that opposer and applicant market their respective goods and services in an identical manner. However, because both parties use marketing representatives, and those marketing representatives meet with the physician in person, thereby allowing the marketing representative to directly inform the physician, and the physician to inquire of the marketing representative, about the source of the goods, the opportunities for confusion through the particular trade channels used by both parties are reduced. See discussion regarding purchaser conditions, infra. Thus, the du Pont factor regarding the similarity of trade channels weighs slightly in opposer's favor. 16 Like many commercial enterprise these days, both opposer and applicant have websites. Opp. No. 91169802 32 Purchasing Conditions Applicant contends that “extraordinary purchaser care is required for both Applicant's and Opposer's goods and services”; that the cost of opposer's goods “play a huge role”; that the only overlapping “purchasers” are surgeons; that “[s]urgeons are likely to exercise the utmost care in selecting medical equipment to be used during surgery”; and that “[s]urgeons are perhaps the most highly-sophisticated consumers of medical equipment imaginable.” Brief at 22 and 26. Applicant’s showing fails to persuade us that this factor should be accorded the weight urged by opposer. First, Mr. Amiri’s discovery deposition testimony, on which applicant relies heavily, does not describe the purchasing process for opposer's goods in sufficient detail for us to conclude that “extraordinary purchaser care” is taken when opposer's goods are purchased. We are unable to determine, for example, what is stated, if anything, regarding the source of the goods which would reduce the chances of source confusion; how frequently the marketing representatives meet with potential purchasers; and whether physician involvement is limited to clinical demonstrations. Second, as discussed earlier in this opinion, opposer's purchasers are not limited to surgeons, but include other physicians who purchase opposer's imaging equipment for use in their own Opp. No. 91169802 33 offices. We cannot determine from the record whether these other physicians purchase opposer's goods in the same manner as institutional purchasers. While physicians are obviously highly educated and the cost of opposer's goods are not minor, we cannot discount that both opposer's goods and applicant's services are both in the imaging field, and that the marks are virtually identical, with opposer's licensee using both opposer's mark and applicant's mark. Third, the record reflects that clinical evaluations are not always part of the purchasing process. See Amiri at 67. We cannot determine how clinical demonstrations, or the lack of clinical demonstrations, affect the level of purchaser care. Thus, on balance, we find that the du Pont factor regarding consumer sophistication and purchasing conditions weighs in applicant's favor, but only slightly. In any event, it is settled that even sophisticated purchasers are not immune to source confusion which would otherwise result from the use of confusingly similar marks. See, e.g., American Optical Co. v. Synthes AG, 156 USPQ 344 (TTAB 1967). The extent of potential confusion Applicant argues that “there is no question that Applicant seeks physician referrals to IMAGEONE radiological facilities, including surgeon referrals, and that Opposer solicits surgeons to purchase its IMAGE1 camera equipment. Opp. No. 91169802 34 However any potential market overlap among surgeons is de minimis.” Brief at 25. As support for its argument, applicant points to the percentage of surgeons who refer patients to applicant for imaging services, based on the total number of referrals to applicant by physicians, for the past three years. This percentage has been designated confidential and we do not reveal it in this opinion. We find the potential market overlap among surgeons17 to be more than de minimis. Moreover, to the extent that applicant is arguing that the extent of potential confusion is de minimis, we disagree. First, the percentage of surgeons referring patients to applicant certainly is not insignificant. Second, the percentage only reflects applicant’s experience in one metropolitan area for a period of three years. Third, the specific percentage likely bears a direct relationship to applicant's targeted advertising efforts or business relationships, which may not emphasize surgeons. Fourth, we have no basis for comparing applicant's percentage to comparable industry standards; applicant has not introduced any such evidence. Fifth, applicant has only considered surgeons and not other physicians in practices such as gynecology and ENT who are 17 We interpret applicant's reference to “surgeons” in this context as including those physicians who do surgeries on an outpatient basis, including minor surgical procedures in their offices. Opp. No. 91169802 35 not surgeons but who would refer patients for radiological imaging services and also use opposer's goods for, inter alia, diagnostic purposes. Se Amiri at 27. Thus, the du Pont factor regarding the extent of potential confusion is neutral in our analysis. Lack of Actual Confusion Applicant maintains that both opposer and applicant have used their marks in the same geographic areas, soliciting the same individuals for a period of three years and there has been no reported instances of actual confusion. Further, applicant maintains that it is “proper to infer no likelihood of confusion where there is no evidence of historical actual confusion in the marketplace over a significant period of time,” relying on McGregor- Doniger v. Drizzle Inc., 599 F.2d 1126, 202 USPQ 91 (2d Cir. 1979). Brief at 29. Applicant's argument is not persuasive because there has only been minor geographic overlap in two metropolitan areas and the duration of overlapping use has not been so significant. Additionally, the Federal Circuit, our primary reviewing court, has stated that “it is unnecessary to show actual confusion in establishing likelihood of confusion.” Giant Food, Inc. v. Nation's Foodservice, Inc., 710 F.2d 1565, 218 USPQ2d 390, 396 (Fed. Cir. 1983), citing In re Marriott Corp., 517 F.2d 1364, 184 USPQ 53 (CCPA 1975). “Absence of proof of actual confusion Opp. No. 91169802 36 is of minor relevancy in the resolution of the issue” of likelihood of confusion. J.C. Hall Co. v. Hallmark Cards, Inc., 340 F.2d 960, 144 USPQ 435, 438 (CCPA 1965). Therefore, this factor is also neutral in our analysis. Conclusion In balancing the above factors, and particularly considering the identity of the marks in sound, meaning and commercial impression, we find that opposer has established by a preponderance of the evidence that there is a likelihood of confusion between its pleaded marks and applicant's mark. We have found that the marks are identical in certain respects, the classes of consumers overlap, and the trade channels to be the same. Additionally, we have also found the goods and services to be related in that opposer's goods and the images created by applicant's services could be used concurrently, with the images containing the “watermark” of the imaging facility. We have given limited weight to the factor regarding purchasing conditions partly because of the limited evidence on this factor. Further, we have considered all of applicant’s arguments, including any arguments not specifically discussed in this opinion, but are not persuaded by them that applicant should prevail in this proceeding. We conclude that applicant's mark, when used in connection with its services, is likely to cause confusion Opp. No. 91169802 37 with both of opposer's marks as used on opposer's goods. To the extent that any doubts might exist as to the correctness of this conclusion, we resolve such doubts in opposer’s favor as the registrant. See Starbucks U.S. Brands, LLC v. Ruben, 78 USPQ2d 1741 (TTAB 2006). Fraud Because we have found for opposer on its likelihood of confusion claim, we need not reach its claim of fraud. DECISION: The opposition is sustained on the ground of likelihood of confusion and registration to applicant is refused. As noted in footnote 4: (i) opposer is ordered to file within thirty days from the mailing date of this decision a redacted copy of the transcript of Messrs. Chatenever and Amiri’s discovery depositions, deleting only testimony which is truly confidential in nature, and indicating which of the exhibits to Mr. Amiri’s deposition should remain under seal; (ii) opposer is ordered to file within thirty days of the mailing date of this decision a copy of its trial brief and reply brief redacting only those portions of its briefs that are truly confidential in nature; and (iii) applicant is ordered to file within forty days of the mailing date of this decision a copy of its trial brief, redacting only those portions of its brief that contain confidential information, considering opposer's filings ordered in this decision. Copy with citationCopy as parenthetical citation