Julia Clark, Complainant,v.R. James Nicholson, Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity CommissionApr 14, 2005
01a50394 (E.E.O.C. Apr. 14, 2005)

01a50394

04-14-2005

Julia Clark, Complainant, v. R. James Nicholson, Secretary, Department of Veterans Affairs, Agency.


Julia Clark v. Department of Veterans Affairs

01A50394

April 14, 2005

.

Julia Clark,

Complainant,

v.

R. James Nicholson,

Secretary,

Department of Veterans Affairs,

Agency.

Appeal No. 01A50394

Agency Nos. 20030674, 2003101890

DECISION

Complainant timely initiated an appeal from a final agency decision

(FAD) concerning her complaint of unlawful employment discrimination

in violation of Title VII of the Civil Rights Act of 1964 (Title VII),

as amended, 42 U.S.C. � 2000e et seq. The appeal is accepted pursuant

to 29 C.F.R. � 1614.405. For the following reasons, the Commission

affirms the agency's final decision.

The record reveals that during the relevant time, complainant was

employed as a Staff Nurse at the agency's VA Medical Center in Temple,

Texas. Complainant sought EEO counseling and subsequently filed a formal

complaint on April 17, 2003, alleging that she was discriminated against

on the basis of reprisal for prior EEO activity when (1) on April 24,

2003, she was reassigned from Nurse Manager to Staff Nurse, and (2)

on June 3, 2003, she was given a �satisfactory� instead of a �highly

satisfactory� proficiency rating.

At the conclusion of the investigation, complainant was informed of

her right to request a hearing before an EEOC Administrative Judge

or alternatively, to receive a final decision by the agency. When

complainant failed to respond within the time period specified in 29

C.F.R. � 1614.108(f), the agency issued a final decision.

In its FAD, the agency concluded that complainant had failed to establish

a prima facie case of retaliation because the agency found it difficult

to infer retaliation from a five year time lapse between the complainant's

prior EEO activity which occurred in 1998 and the adverse treatment that

took place in 2003. Notwithstanding this doubt, the agency analyzed the

reasons management set forth to justify its actions and determined that

they were adequate, non-retaliatory and backed by appropriate evidence.

The agency did not find that complainant had met her burden of disproving

the agency's motivations.

The claims stem from an incident that occurred in 2003 in which

complainant had been charged with patient abuse and neglect. The charge

was investigated by an Administrative Board of Investigation. The Board

concluded that the charge was unsubstantiated, but further found that

complainant had engaged in �discourteous conduct� toward the family

members of the patient. The Commission emphasizes that the merits

of the Board's conclusions are not at issue here. We strictly focus

our review on whether or not the agency was correct in finding that

the management did not retaliate against complainant for her prior EEO

activity when following the Board's investigation, the agency demoted

her and subsequently gave her a �Satisfactory� proficiency rating.

On appeal, complainant contends that the FAD should be reversed on

various grounds. First, the complainant argues that the record which

evolved from the EEO investigation is replete with material inaccuracies

and inconsistencies and that the EEO Investigator was biased in favor of

the agency. Second, complainant maintains that the agency's articulated

reason was vague and, as such, she was never given the opportunity to

challenge meaningfully the adverse action. Third, complainant argues

that the FAD is based on erroneous facts and an improper application

of law as it focused the retaliation analysis too closely on the time

lapse between the prior EEO activity and the retaliatory incident,

instead of focusing on the suspect actions of the RMO. See generally

Complainant's Supporting Statement (Appeal Brief). The agency, in turn,

requests that we affirm its FAD.

Although we are unsettled by the allegation of bias in the EEO

investigation, we do not find that the errors alleged, even if true,

caused complainant material harm sufficient to reverse the FAD. The EEO

Investigator is not an advocate for any of the parties or interests.

Having reviewed the report of investigation, we do not find that the

investigator was non-objective or as having formed an improper allegiance

with the agency.

We are disturbed however that complainant should allege that the

Investigator �failed utterly to contact and interview potentially

significant sources of evidence.� Appeal Brief at 3. Complainant argues

that the investigator never sought the testimony of comparison employees.

Comparative evidence must be sought in every case alleging disparity in

treatment on a protected basis. However, complainant had an opportunity

to review the investigative file before a final decision on the matter.

See EEOC Equal Employment Opportunity Management Directive for 29

C.F.R. Part 1614 (EEO-MD-110), at 6-22 (Nov. 9, 1999) (�agencies are

encouraged to allow complainants and their designate representatives

an opportunity to examine the investigative file and to notify the

agency, in writing, of any perceived deficiencies in the investigation

prior to transferring the case to the EEOC for a hearing or prior to

issuing a final decision without a hearing.�). The record reveals that

complainant did not object to the evidence when she received and reviewed

the investigative file. Complainant in essence sat on her rights.

She could have objected to the quality of the evidence, and she could

have requested a hearing so that an administrative judge could evaluate

the credibility of the evidence, but she did neither.

Finding no material errors in the EEO investigation, we review the

record as it stands de novo. The Commission has found that if, as here,

a complainant does not have direct evidence of discrimination, she

must establish at least a prima facie case of discrimination. See St

Mary's Honor Cntr. v. Hicks, 509 U.S. 502, 507 (1993); Texas Dep't of

Community Affairs v. Burdine, 450 U.S. 248, 252-53 (1981); McDonnell

Douglas Corp. v. Green, 411 U.S. 792, 802 (1973). A complainant may

establish a prima facie case of disparate treatment on the basis of a

discriminatory factor by presenting facts that, if unexplained, reasonably

give rise to an inference of discrimination, i.e., that a prohibited

consideration was a factor in an adverse employment action. See Furnco

Constr. Corp. v. Waters, 438 U.S. 567 (1978). Of particular significance

is evidence that the same management officials afforded more favorable

treatment to an employee outside of complainant's protected groups under

similar circumstances. See id. In order for such comparative evidence

to be probative of discrimination, all relevant aspects of complainant's

employment must be nearly identical to those of the comparative employee.

See O'Neal v. U.S.P.S., EEOC Request No. 05910490 (July 23, 1991).

If the complainant establishes a prima facie case, the burden of

production falls to the agency to establish a nondiscriminatory

reason for the challenged action. See Burdine, 450 U.S. at 253-54;

McDonnell Douglas, 411 U.S. at 802. If the agency articulates a

nondiscriminatory reason through admissible evidence, any prima facie

inference drops from the case. See Hicks, 509 U.S. at 507, 510-11.

The complainant then must prove by a preponderance of the evidence

that the proffered explanations are a pretext for discrimination.

See id. at 511; Burdine, 450 U.S. at 252-53; McDonnell Douglas, 411

U.S. at 804. Pretext can be demonstrated by �showing such weaknesses,

implausibilities, inconsistencies, incoherencies, or contradictions in the

[Agency's] proffered legitimate reasons for its action that a reasonable

fact finder could rationally find them unworthy of credence.� Morgan

v. Hilti, Inc., 108 F3d 1319, 1323 (10th Cir. 1997) (quotations omitted).

However, �mere conjecture that [the] employer's explanation is a pretext

for intentional discrimination is an insufficient basis for denial of

summary judgment.� Branson v. Price River Coal Co., 853 F.2d 768, 772

(10th Cir. 1988); see also George v. United States Postal Serv., EEOC

Appeal No. 01A31214 (July 28, 2003).

Complainant can establish a prima facie case of retaliation by presenting

facts that, if unexplained, reasonably give rise to an inference of

discrimination. Shapiro v. Social Sec. Admin., EEOC Request No. 05960403

(Dec. 6, 1996) (citing McDonnell Douglas Corp. v. Green, 411 U.S. 792, 802

(1973)). Specifically, in a reprisal claim, according with the burdens

set forth in McDonnell Douglas, Hochstadt v. Worcester Foundation for

Experimental Biology, 425 F. Supp. 318, 324 (D. Mass.), aff'd, 545 F.2d

222 (1st Cir. 1976), and Coffman v. Dep't of Veteran Affairs, EEOC Request

No. 05960473 (Nov. 20, 1997), complainant may establish a prima facie

case of reprisal by showing that: (1) she engaged in a protected activity;

(2) the agency was aware of her protected activity; (3) subsequently, she

was subjected to adverse treatment by the agency; and (4) a nexus exists

between the protected activity and the adverse treatment. See Whitmire

v. Dep't of the Air Force, EEOC Appeal No. 01A00340 (Sept. 26, 2000).<1>

Assuming arguendo that complainant established a prima facie case of

retaliation, we find that the record supports the agency's reasons for

demoting complainant to Staff Nurse. We do not agree with complainant

that the reasons were vague. According to the Director, whom complainant

admittedly views as credible, �the Board ... made a recommendation that

included a reassignment, and I concurred with ... their recommendations.�

Affidavit of Director, at 4:9-12. After agreeing to follow through with

the Board's decision and following agency policy, the Director instructed

the RMO and the Human Resources Officer in a letter dated April 23,

2003, to implement the Board's recommendations. See id. at 8:5-9.

Upon receipt of these instructions and after consulting with the Human

Resources Officer, the RMO (complainant's then immediate supervisor)

ordered complainant's demotion as recommended in the Director's letter.

Complainant, on her part, failed to present evidence that more likely

than not, the agency's articulated reasons for its actions were a pretext

for discrimination. Complainant states that the inconsistencies in

statements by management indicate pretext. See Appeal Brief at 5-6.

However, we do not find any material inconsistencies or contradictions

that would make a reasonable fact finder-finder rationally conclude that

they are unworthy of credence.<2>

With regard to the proficiency rating, we again find that the agency

articulated a legitimate, non-retaliatory reason for the rating.

Complainant concedes that complainant's direct supervisor gave complainant

the rating and that the RMO, as Nurse Executive, signed off on it.

Complainant received a �Satisfactory� rating, which means the employee

�has met all criteria and at times exceeds expectations.� Proficiency

Report for period 6/4/02 - 6/4/03. Complainant's direct supervisor,

who gave the rating, stated in the proficiency report that complainant

had completed all mandatory training and was �in the process of orienting

[herself] to her new role and developing the necessary competencies to

function effectively in that area.� Id. The RMO further explained,

�anybody ... in the nursing service, when they change jobs, it would be

an expectation that there would be an adjustment period ... learning the

new role, learning the expectations of the new role, getting oriented

to the new area in order to be able to perform to a higher level.�

Affidavit of RMO, at 11:16-22.

Complainant, on the other hand, does not provide any evidence showing

that the reasons for giving her a �Satisfactory� rating were pretexual.

Viewing the evidence objectively, we cannot find a retaliatory motive

behind the decision to give complainant the rating. Complainant only

states that the RMO was upset, even after five years, for being held as

the responding official to her 1998 complaint. She further argues that

the RMO was unable to retaliate against her earlier because another

supervisor stood above him, overseeing how he rated complainant.

These assertions however are conjectures at best. No objective

evidence has been presented to substantiate complainant's allegations.

We are also persuaded that no retaliatory animus motivated the rating

because the RMO was not the person who actually rated complainant, and

no evidence exists on the record to suggest that the direct supervisor

who gave the rating knew of complainant's prior EEO activity. Thus,

based on the evidence at hand, complainant failed to prove pretext.

Therefore, after a careful review of the record, including complainant's

contentions on appeal, the agency's response, and arguments and evidence

not specifically addressed in this decision, we affirm the FAD.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

April 14, 2005

______________________________ __________________

Carlton M. Hadden, Director Date

Office of Federal Operations

1 Complainant in her appeal goes to great

lengths discussing the forth prong of the analysis. Typically, �nexus�

is demonstrated by evidence that: (1) the adverse action occurred

shortly after the protected activity, and (2) the person who undertook

the adverse action was aware of the complainant's protected activity

before taking action. Complainant is correct to state that the lack

of temporal proximity is not dispositive for a finding of retaliation.

Cf. Clark County School Dist. v. Breeden, 532 U.S. 268 (2001) (noting

that �cases that accept mere temporal proximity between an employer's

knowledge of protected activity and an adverse employment action as

sufficient evidence of causality to establish a prima facie case uniformly

hold that the temporal proximity must be �very close,� and concluding

that action taken �20 months later suggests, by itself, no causality

at all.�). The Commission's policy on retaliation prohibits any adverse

treatment that is based on a retaliatory motive and is reasonably likely

to deter the complainant or others from engaging in a protected activity.

See EEOC Compliance Manual Section 8, "Retaliation" No. 915.003, at 8-13

(May 20, 1998).

2 We have also reviewed the witness statement by the vice-president

of AFGE Local 2109, submitted by complainant to the Commission on March

15, 2005. However, we find that this evidence does not aid complainant

in proving that management's reasons for demoting her were pretextual,

masking retaliation for her prior filing of an EEO complaint. The witness

statement addresses the incident investigated by the Administrative Board

of Investigation, it does not address complainant's claims of retaliation,

which are at issue here before the Commission.