James C. Boland, Complainant,v.Norman Y. Mineta, Secretary, Department of Transportation, Agency.

Equal Employment Opportunity CommissionSep 5, 2003
07A00033 (E.E.O.C. Sep. 5, 2003)

07A00033

09-05-2003

James C. Boland, Complainant, v. Norman Y. Mineta, Secretary, Department of Transportation, Agency.


James C. Boland v. Department of Transportation

07A00033

09-05-03

.

James C. Boland,

Complainant,

v.

Norman Y. Mineta,

Secretary,

Department of Transportation,

Agency.

Appeal No. 07A00033

Agency No. DOT-6-96-056

Hearing No. 370-97-2915X

DECISION

INTRODUCTION

Following its May 23, 2000 final order, the agency filed a timely appeal

which the Commission accepts pursuant to 29 C.F.R. � 1614.405. On appeal,

the agency requests that the Commission affirm its rejection of an EEOC

Administrative Judge's (AJ) finding that the agency discriminated against

complainant on the basis of his disability. For the following reasons,

the Commission AFFIRMS the agency's final order.

ISSUES PRESENTED

Whether complainant was discriminated against based on his disability

(chronic tension headaches and chronic gastritis) when: (1) his requests

for reassignment as a reasonable accommodation were denied on November

12, 1995 and February 23, 1996, as a result of which, he was forced to

terminate his employment for health reasons in March 1996; and (2) his

supervisor, D-3, allegedly harassed him regarding his sick leave usage,

issued him a sick leave abuse letter on September 26, 1995, and allegedly

told him, on September 28, 1995, that he intended to have him fired.

BACKGROUND

At the time these matters arose, complainant worked as an Air Traffic

Control Specialist (ATCS). On November 30, 1995, he filed a formal EEO

complaint with the agency, which alleged that he was discriminated

against based on his disability (chronic tension headaches and

chronic gastritis) in violation of Section 501 of the Rehabilitation

Act of 1973 (Rehabilitation Act), as amended, 29 U.S.C. � 791 et seq.

At the conclusion of the investigation, complainant was provided with a

copy of the investigative report and requested a hearing before an AJ.

A hearing was held in June and July 1999. On February 15, 2000, the AJ

issued a decision finding discrimination.<1> This appeal followed.

Complainant was hired by the Federal Aviation Administration in June 1989,

at the New York Air Route Traffic Control Center. In February 1994,

he received a hardship transfer to a facility in Oakland, California.

In January 1995, he began experiencing severe headaches that caused nausea

and dizziness and which interfered with his ability to concentrate. After

speaking to his doctor, complainant asked to be taken off the control

room floor because of his symptoms, and because his doctor prescribed

medications which disqualified him from controlling air traffic.

Complainant was temporarily reassigned to the Training Department,

effective February 5, 1995. Complainant performed administrative

duties, such as, assisting instructors and updating training manuals.

In February 1995, complainant had his annual agency physical exam,

but was not cleared to perform air traffic control duties.

Complainant worked in the Training Department from February through

October 1995. He continued to experience headaches which required the

use of sick leave. In July 1995, it was determined that his headaches

were caused by work-related stress. In April 1995, complainant also

began experiencing severe stomach pains. Medical tests, conducted from

June through October 1995, determined that he suffered from gastritis

due to stress. Over the course of the summer, he continued experiencing

severe stomach pain, severe headaches, nausea, vomiting and the inability

to concentrate. He used large amounts of sick leave and visited the

emergency room several times.

Complainant provided agency officials with doctor's notes, dated February

8 and 21, 1995. These notes indicated that complainant was suffering from

nausea, vertigo, fever and headache due to severe sinusitis, allergies

and/or inner ear and sinus infections. The notes also listed the

medications prescribed for him. Complainant also provided a May 5, 1995

doctor's note stating that he had been diagnosed with the beginnings of

a gastric ulcer, and a June 16, 1995 note outlining the treatment for the

allergy problems and the stomach pain associated with the ulcer. In July,

D-1, the Training Department supervisor, met with complainant to discuss

his sick leave usage and requested additional medical documentation.

At some point during the summer, D-2 became complainant's supervisor in

the Training Department. He met with D-1 to discuss, among other things,

complainant's sick leave usage. There was a concern by both D-1 and D-2

that complainant was using a great deal of leave on Mondays and Fridays

and that a possible sick leave abuse pattern was forming.

In August 1995, D-2 had a meeting with complainant and others to discuss

his sick leave usage. D-2 indicated that there was a possibility that

a sick leave abuse letter would be issued because of complainant's

pattern of leave usage and because his absences had not been documented

to management's satisfaction. D-2 maintained that although complainant

indicated that he would provide documentation from his doctor, no such

documentation was provided to him while he was complainant's supervisor.

He also noted that same pattern of sick leave usage observed by D-1.

Complainant stated that he submitted a note from his Doctor, dated August

10, 1995, which indicated that he was undergoing a diagnostic work-up,

and that his symptoms were caused by or increased by work-related stress.

The letter also stated that complainant may be unable to work a full

schedule or at full capacity until the diagnosis and treatment were

completed. The note indicated that the office was compiling all of

complainant's test results and consult reports, some of which were

still pending.

In August 1995, D-3 became the Assistant Manager for Training and took

over as complainant's supervisor. D-3 was briefed on complainant's

situation and met with him on August 24, 1995. D-3 felt, based on

his review of complainant's sick leave records, that he was abusing

sick leave. In September 1995, complainant's stomach problems and

headaches became worse, and, in September 1995, he began vomiting blood.

However, effective September 22, 1995, complainant's medical clearance

was reinstated. Therefore, he was cleared to return to performing

ATC duties. The clearance indicated, however, that complainant could

not perform safety-related (radar) functions within 24 hours of taking

certain medications.

On September 26, 1995, D-3 issued complainant a sick leave abuse letter.

According to the letter, complainant had failed to provide requested

medical information, his sick leave usage had not improved, and noted that

he had not worked the preceding eight Fridays. Complainant was required

to visit a doctor on the first day of any absence and to furnish medical

documentation to substantiate any claim that he was incapacitated for

duty. On September 28, 1995, complainant called D-3 at home to request

sick leave. He explained that he had been in the emergency room the

night before and would require sick leave. According to complainant,

he was told by D-3 that he, D-3, was going to push complainant �out the

door� and intended to have him fired. D-3 denied making the statements

attributed to him. In his affidavit, however, he acknowledged saying

�if I had my way I would fire him.� Complainant provided a note from

his doctor which indicated that he �continues to have symptoms relating

to his ulcer/gastritis and chronic headaches.� His doctor opined that

minimizing work stress or consecutive days exposed to it was the best

way to reduce his symptoms.

In October 1995, complainant began performing his ATC duties, with the

exception of safety-related functions. Complainant's supervisor was now

A-1. A-1 assigned him to the position of air traffic assistant because

of the medication that he was taking. An air traffic assistant retrieves

flight information data strips from a flight progress printer and relays

them to the appropriate radar controller. A-1 decided to keep the sick

leave abuse letter in effect because it had been issued recently, and he

had not had a chance to evaluate the situation himself. On October 15,

1995, complainant's doctor prepared the promised comprehensive report on

complainant's medical condition. The report indicated that complainant

suffered from work-related stress which caused chronic tension headaches

and chronic gastritis with acute flare-ups. Complainant gave this report

to A-1. Complainant sought to have the sick leave abuse letter rescinded,

but was unsuccessful.

In November 1995, complainant gave A-1 a note from his doctor indicating

that he had an acute flare-up of a recurrent ulcer, and which suggested

part-time administrative work at a facility closer to his home.

Complainant also gave A-1 a written request for part-time work and

temporary reassignment to a facility closer to his home. A-1 promised

to respond at a later date. On December 21, 1995, complainant met with

the Regional Flight Surgeon, B-1, and his Deputy, B-2. According to

complainant, the three came to the conclusion that it would be best

for complainant to transfer to a less stressful facility closer to

his house. Subsequently, complainant notified B-2 that he wanted to

pursue the transfer. B-1 and B-2 participated in a teleconference with

A-1 and recommended that complainant, at least on a temporary basis,

be transferred. According to A-1, a decision was made to first try

to accommodate complainant with a temporary part-time schedule and to

wait before addressing the reassignment request until they saw whether

the schedule change would alleviate the stress-induced symptoms.

A-1 indicated that no decision was made whether reassignment would be

allowed if the part-time schedule was not successful.

On January 12, 1996, the agency offered complainant temporary, part-time

administrative work in the quality assurance department at the Oakland

facility. These duties would last for 30 days.

Complainant discussed the offer with A-1, and told him that he wanted a

reassignment to a less stressful facility and a leave of absence until

the transfer could be obtained. According to complainant, A-1 was not

willing to pursue the transfer at that time and asked him to submit a

proposed part-time schedule. Although complainant submitted the schedule,

he requested a leave of absence. On January 22, 1996, a six-week leave of

absence was approved by A-1. A-1 also indicated that, upon complainant's

return, his transfer request would be considered if it were necessary.

After six weeks of leave, complainant felt that his symptoms had improved.

He feared, however, that his symptoms would return if he went back

to the Oakland facility; therefore, he submitted a second request for

reassignment on February 23, 1996, and told A-1 that he would resign if

his request was not granted. A-1, maintaining that it was not possible

to evaluate complainant's medical progress, reach a decision regarding

reassignment, and effectuate a transfer in such a short period of time,

did not respond to complainant's letter. According to A-1, he intended

to talk with complainant about the matter upon his return. A-1 admitted

that he never spoke with any manager who could have approved complainant's

reassignment request after receiving complainant's letter. In March 1996,

complainant resigned without ever returning to work.

The AJ found that complainant was a person with a disability because

his chronic, severe headaches and gastritis caused dizziness, nausea and

vomiting which were incapacitating for about three or four days a week.

The AJ noted that these symptoms interfered with complainant's ability

to concentrate and, were of such severity and frequency to be disabling

under the Rehabilitation Act.<2> Next, the AJ found that he demonstrated

that he was a qualified individual with a disability because he could

perform the essential functions of the ATC position with accommodation.

The AJ noted complainant's testimony that he could perform ATC duties at

a lower level, less stressful facility, such as San Carlos or Palo Alto,

if he were granted a leave of absence so that his symptoms would abate

and he could discontinue his disqualifying medication.<3>

The AJ found that although the agency made an effort to accommodate

complainant in his existing job, these accommodations were not effective

since complainant continued to experience debilitating symptoms and was

unable to resume his ATC duties. Therefore, the AJ found that complainant

could not be accommodated in the Oakland ATC job and the agency should

have considered reassignment. According to the AJ, the agency never

gave serious consideration to reassigning complainant. Instead, he was

offered a part-time work schedule at the Oakland facility for 30 days.

The AJ indicated that there was no reason to believe that a part-time

schedule of 30 days would have alleviated complainant's symptoms.

The AJ further found that:

[D]espite a doctor's note advising reassignment and recommendation of the

FAA's own doctor that complainant be reassigned, complainant's managers

never actually explored reassignment as an option and never explained

the basis for the decision not to do so. In fact, the individual with

the authority to reassign the complainant, [the Facility Chief] was not

even included in the meeting held in January 1996 to discuss how best

to accommodate complainant. Complainant's supervisor, [A-1], testified

that reassignment for medical reasons could take a year or longer. [A-1]

further testified that after receiving complainant's February 23, 1996

letter stating that he would resign if the agency could not transfer him,

[A-1] did not even speak with anyone who could have approved complainant's

reassignment. [A-1] also made no effort to contact complainant to discuss

the situation with him. In essence, the evidence indicates that from

November 1995, when the initial request for reassignment was made through

March 1996, when complainant resigned, no manager made any inquiry into

whether a lower level facility in the area had any openings.

Thus, the AJ concluded that complainant was denied a reasonable

accommodation.

With respect to complainant's claim that he was discriminated against

based on disability because of management's repeated inquiries about his

sick leave usage, the issuance of a sick leave abuse letter and threats

of termination due to his sick leave usage, the AJ noted complainant's

testimony that, until he resigned, his supervisors questioned him

repeatedly regarding his absences and medical documentation. Because he

was undergoing testing for months to determine the cause of his symptoms,

the AJ found that complainant was not immediately able to provide

documentation regarding the cause of his symptoms or his prognosis

when such documentation was requested. Several supervisors questioned

whether anything was wrong with complainant and accused him of abusing

his sick leave. His first supervisor in the Training Department, D-1,

told him that there was nothing medically wrong with him and that,

if he did not provide medical documentation to substantiate his use of

sick leave, he would be forced to take administrative action. D-3 told

him that he did not want him using any more sick leave and that he had

to work five days a week.

The AJ noted complainant's testimony that his supervisors refused to

accept medical documentation that had been offered.<4> The AJ also found

credible complainant's claim that D-3 told him that he intended to have

him fired. Therefore, the AJ found that complainant was discriminated

against. In reaching this conclusion, the AJ focused on the fact that the

agency refused to consider complainant's request for reassignment, asked

for medical documentation and then refused to accept what was provided,

repeatedly questioned complainant's absences in a demeaning manner,

erroneously characterized his sick leave history,<5> chastised him about

using his sick leave and deliberately created conditions which forced

complainant to resign. Upon finding discrimination, the AJ ordered that

complainant be reinstated to a position as an ATC specialist at a level

two facility, provided that he received the required medical clearance.

He also ordered back pay including interest, and benefits from the

date complainant resigned in March 1996 until the effective date of

his disability retirement, and compensatory damages in the amount of

$35,000.00 for emotional distress. The AJ also awarded attorney fees

and issued a separate decision on this point.

On appeal, the agency argues that complainant was not a qualified person

with a disability because it was unlikely that his symptoms could have

been alleviated to the point where he could have performed the essential

functions of the level two ATC position, the position he asked for, or

any position. The agency noted, for example, that complainant testified

that he could not tolerate bright lights or movement when he had severe

headaches and that an ATC specialist in a small facility must work

in a bright tower and must move to watch aircraft out of the windows.

The agency also maintained that it made good faith efforts to accommodate

complainant and that complainant was not constructively discharged.

ANALYSIS AND FINDINGS

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as �such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion.� Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982).

To establish a prima facie case of disability discrimination under

either a disparate treatment and/or a failure to accommodate theory,

the complainant must demonstrate that: (1) he is an "individual with

a disability"; (2) he is "qualified" for the position held or desired;

(3) he was subjected to an adverse personnel action under circumstances

giving rise to an inference of disability discrimination and/or denied a

reasonable accommodation. Lawson v. CSX Transp., Inc., 245 F.3d 916 (7th

Cir. 2001). EEOC Regulation 29 C.F.R. � 1630.2(g) defines an individual

with a disability as one who: 1) has a physical or mental impairment that

substantially limits one or more of that person's major life activities,

2) has a record of such impairment, or 3) is regarded as having such an

impairment. EEOC Regulation 29 C.F.R. � 1630.2(h)(2)(i) defines"major

life activities" as including the functions of caring for one's self,

performing manual tasks, walking, seeing, hearing, speaking, breathing,

learning, and working.

The AJ found that complainant was an individual with a disability because

his symptoms interfered with his ability to concentrate. For purposes

of this decision, we shall assume, arguendo, that complainant did in

fact establish that he was an individual with a disability covered by

the Rehabilitation Act. Complainant must also show, however, that

he is a "qualified" individual with a disability within the meaning

of 29 C.F.R. � 1630.2(m). This section defines the term �qualified

individual with a disability� as meaning, with respect to employment,

a disabled person who, with or without a reasonable accommodation,

can perform the essential functions of the position held or desired.

Based upon our review, we conclude that complainant did not establish

that he was a qualified individual with a disability with respect to

the denial of his reassignment requests.<6>

The complainant has an evidentiary burden in such reassignment cases to

establish that it is more likely than not (preponderance of the evidence)

that there were vacancies in November 1995 and February 1996, into

which complainant could have been reassigned. Clearly, complainant

can establish this by producing evidence of particular vacancies.

Hampton v. United States Postal Service, EEOC Appeal No. 01986308 (July

31, 2002). However, this is not the only way of meeting complainant's

evidentiary burden. In the alternative, complainant need only show that:

(1) he was qualified to perform a job or jobs which existed at the agency,

and (2) that there were trends or patterns of turnover in the relevant

jobs so as to make a vacancy likely during the time period. Id.

Complainant did not establish that there were any vacancies at a level two

facility at the time he made his requests for reassignment. According

to the record, there were no inquiries made as to the availability of

vacancies because A-1 decided to wait until complainant returned to

work before exploring reassignment. Likewise, he has not provided any

evidence to support an inference that, had the agency searched at the

relevant time, it would have found a vacant position to which he could

have been reassigned. We note in this regard that, although complainant

had the skills to perform the ATC jobs that existed at the agency,

there is no evidence in the record of trends or patterns of turnover

that would indicate that a vacancy was likely during the time period.

Consequently, we find that complainant did not establish his claim that

the agency failed to provide him with a reasonable accommodation.

With respect to Issue 2, it is well-settled that harassment based on an

individual's disability is actionable. See Meritor Savings Bank FSB

v. Vinson, 477 U.S. 57 (1986), Fox v. General Motors Corp., 247 F.3d

169 (4th Cir. 2001). In order to establish a claim of harassment,

the complainant must show that: (1) he is a qualified individual

with a disability covered under the Rehabilitation Act; (2) he was

subjected to unwelcome conduct; (3) the harassment complained of was

based on his disability; (4) the harassment had the purpose or effect

of unreasonably interfering with his work performance and/or creating an

intimidating, hostile, or offensive work environment; and (5) there is a

basis for imputing liability to the employer. See Flowers v. Southern

Reg'l Physician Serv. Inc., 247 F.3d 229 (5th Cir. 2001); see also Fox

v. General Motors Corp., 247 F.3d 169 (4th Cir. 2001). The harasser's

conduct should be evaluated from the objective viewpoint of a reasonable

person in the victim's circumstances. Enforcement Guidance on Harris

v. Forklift Systems Inc., EEOC Notice No. 915.002 (March 8, 1994).

Looking at these incidents as a whole, we are not convinced that the

record contains substantial evidence to support the AJ's determination

that the alleged harassment complained of was based on complainant's

disability. The AJ's finding of discrimination here was, in part, based

on her finding that the agency �refused to consider complainant's requests

for reassignment.� As noted above, the agency was under no obligation

to reassign complainant because there was no evidence that there

were any vacancies at the time he made his requests for reassignment.

Moreover, we find that, during his tenure in the Training Department,

complainant's supervisors had reasonable concerns about his sick leave

usage. In light of these concerns, his supervisors questioned him

regarding his absences and the lack of supporting medical documentation.

Unfortunately, complainant was unable to provide documentation regarding

the cause of his symptoms or his prognosis for several months. This delay

was a source of concern by management and there was an exacerbation of

complainant's existing symptoms.

The Commissions regulations provide that an employer may ask an

individual for reasonable documentation about his/her disability

and functional limitations. Enforcement Guidance at pgs 12-13.

The employer is entitled to know that the individual has a covered

disability for which s/he needs a reasonable accommodation. Id.<7>

Although one could make the argument that complainant's managers could

have exercised greater patience, there is no evidence that D-1, D-2, or

D-3 sought to discriminate against complainant because of his disability.

Prior to receiving the October 15, 1995 report from complainant's doctor,

management operated under the mistaken belief that complainant was not

disabled, but was in fact abusing sick leave.

CONCLUSION

After a careful review of the record, including contentions on appeal

and arguments and evidence not specifically addressed in this decision,

we AFFIRM the agency's May 23, 2000 final order finding no discrimination.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Frances M. Hart

Executive Officer

Executive Secretariat

__09-05-03________________

Date

CERTIFICATE OF MAILING

For timeliness purposes, the Commission will presume that this decision

was received within five (5) calendar days after it was mailed. I certify

that this decision was mailed to complainant, complainant's representative

(if applicable), and the agency on:

__________________

Date

______________________________

1Although the AJ's decision was issued on February 15, 2000, she informed

the agency that the 40-day time limitation period for filing an appeal

with the Commission would not begin until she issued a second decision

concerning attorney's fees. The second decision was issued on April

24, 2000.

2The AJ also noted that complainant's medication did not mitigate his

disability. He indicated that several of the medications complainant took

caused side effects such as lightheadedness, drowsiness and dizziness.

3According to complainant, a level two facility was much less stressful

than a level five facility such as Oakland. The ATCs control smaller

aircraft by looking out the window of a tower. There are fewer planes;

therefore, the use of radar is not required.

4On October 13, 1995, complainant met with D-3, a union representative

and the Assistant Air Traffic Manager, GS. At the meeting, complainant

asked that the sick leave abuse letter be rescinded. After providing

certain medical documents to GS, complainant offered to retrieve a larger

stack of �similar� documents from his car. According to complainant,

GS looked at the documents that he had with him, however, he declined

to see the papers from his car.

5Management, in maintaining that complainant was abusing his sick leave,

argued that he often took leave on Mondays. The AJ noted, however,

that the agency's sick leave records established that complainant used

more sick leave toward the end of the week, but that he did not use as

much on Mondays. This supported complainant's claim that his symptoms

became worse after several consecutive days of work.

6 The agency is advised that 29 C.F.R. � 1614.203(g), which governed

and limited the obligation of reassignment in the Federal sector, has

been superseded and no longer applies. 67 Fed. Reg. 35732 (5/21/02), to

be codified as 29 C.F.R. � 1614.203(b). The ADA standards apply to all

conduct on or after June 20, 2002, and emphasize, among other things, a

broader search for a vacancy. The ADA regulations regarding reassignment

can be found at 29 C.F.R. �� 1630.2(o) and 1630.9. Additional information

can be found in the Appendix to the ADA regulations and in the EEOC's

Enforcement Guidance on Reasonable Accommodation and Undue Hardship Under

the Americans with Disabilities Act (March 1, 1999, as revised, October

17, 2002) at Questions 25-31 (Enforcement Guidance). These documents

are available on the EEOC's website at www.eeoc.gov.

7Reasonable documentation means that the employer may require only the

documentation that is needed to establish that a person has a disability,

and that the disability necessitates a reasonable accommodation.

Enforcement Guidance at page 13.