Halo2Cloud, LLCDownload PDFTrademark Trial and Appeal BoardJun 16, 2014No. 85977086 (T.T.A.B. Jun. 16, 2014) Copy Citation THIS OPINION IS NOT A PRECEDENT OF THE TTAB Mailed: June 16, 2014 UNITED STATES PATENT AND TRADEMARK OFFICE _____ Trademark Trial and Appeal Board _____ In re Halo2Cloud, LLC _____ Serial No. 85977085 Serial No. 85977086 _____ Wm. Tucker Griffith of McCormick, Paulding & Huber, LLP for Halo2Cloud, LLC. Susan B. Allen, Trademark Examining Attorney, Law Office 105 (Susan Hayash, Managing Attorney). _____ Before Mermelstein, Bergsman and Adlin, Administrative Trademark Judges. Opinion by Bergsman, Administrative Trademark Judge: Halo2Cloud, LLC (“applicant”) filed use-based applications for the marks HALO, in standard character form (Serial No. 85977086), and HALO and design, shown below (Serial 85977085): Serial No. 85977085 Serial No. 85977086 2 Both applications, as originally filed, set forth the following identification of services: Computer services, namely, remote and on-site management of cloud computing systems and applications, and management of data backup, recovery and storage; Cloud computing featuring software for use in database management, document management, data management, and electronic messaging management; Providing electronic devices for accessing and using a cloud computer network, in Class 42. The Trademark Examining Attorney refused to register applicant’s marks under Section 2(d) of the Trademark Act of 1946, 15 U.S.C. § 1052(d), on the ground that applicant’s marks so resemble the three registered marks listed below as to be likely to cause confusion. The registrations are owned by different entities. 1. Registration No. 3974053 for the mark HALOTEQ, in standard character form, for the services set forth below: Computer services, namely, remote and on-site management of the information technology (IT) cloud computing systems of others; Computer services, namely, remote management of the information technology (IT) systems of others; Hosting the web sites of others; Planning, design and implementation of virtualization technologies for enterprises and businesses; Website development for others, in class 42;1 2. Registration No. 4145954 for the mark HALO, in standard character form, for the services set forth below: Database management software for marine seismic pressure and velocity data, and seismic imaging data; subsurface imaging data and geophysical data for use in the oil and gas industry; marine streamer cables for 1 Issued June 7, 2011. Serial No. 85977085 Serial No. 85977086 3 geophysical exploration for oil and gas and other minerals; seismic exploration machines and apparatus, in Class 9 Geophysical exploration for oil and gas and other minerals; recording of seismic data; performing geophysical data gathering services for others in the oil and gas industry; providing geophysical data to others for use in the oil and gas industry, in Class 42;2 3. Registration No. 4120795 for the mark HALO, in standard character form, for the goods set forth below: Computer security software; computer gateway software for providing security for enterprise cloud services; computer software for managing and monitoring the internal and external vulnerability of cloud computer networks and cloud computer servers; computer software that provides firewall and gateway protection; computer software that allows users to build, deploy and manage host-based firewall policies across Infrastructure-as-a- Service (IaaS) cloud environments, in Class 9.3 The Trademark Examining Attorney also issued a final requirement regarding the identification of services. Because the issues and the records in the two applications are the same, we consolidate the appeals. References to the record are to Serial No. 85977086 unless otherwise indicated. I. Whether applicant’s proposed amendment to the identification of services is acceptable? There is confusion as to the currently-operative identification of services. In fact, the identification of services in this case has gone through several iterations 2 Issued May 22, 2012. 3 Issued April 3, 2012. Serial No. 85977085 Serial No. 85977086 4 during the prosecution of the application, the history of which is more fully recounted below. Before setting forth the history, we should point out that an ex parte appeal to the Board is not the ideal procedural context in which to assess an appropriate identification of services. Nevertheless, the Board may consider on appeal the examining attorney's final requirement for an amendment to the identification of goods or services. 37 C.F.R. § 2.141; In re Stenographic Machines, Inc., 199 USPQ 313, 315 (Comm'r Pats. 1978) (“Once a refusal to register is made final, an applicant’s options are limited to compliance with any outstanding requirement or appeal to the Trademark Trial and Appeal Board.”). See also In re Faucher Indus. Inc., 107 USPQ2d 1355, 1357-58 (TTAB 2013) (reviewing applicant’s options for resolving issues concerning identifications). Similarly, the Board may consider on appeal a Trademark Examining Attorney’s refusal to accept an identification amendment filed by the applicant. The ability to amend an application that the Board has reviewed on appeal is limited by the Trademark Rules. See 37 C.F.R. § 2.142(g) (“An application which has been considered and decided on appeal will not be reopened except for the entry of a disclaimer… or upon order of the Director….”). In the cases before us, if we find that the applications as they now stand, including applicant's latest amended identification, is in acceptable form, we can reverse the examining attorney's refusal. However, we cannot re-write the application to reinstate an identification Serial No. 85977085 Serial No. 85977086 5 previously discarded by the applicant, nor can we re-open the application for amendment of the identification by applicant following our decision on the appeals. An option affording a broader scope of possible relief for applicant would have been a timely petition to the Director under 37 C.F.R. §§ 2.146(a) and 2.63(b). While questions of substance arising during the ex parte prosecution of an application are not appropriate subject matter for a petition to the Director, 37 C.F.R. § 2.146(b), requirements with respect to identifications of goods or services are generally regarded as petitionable matter. In re Stenographic Machines, 199 USPQ at 315. The Director has more flexibility in providing a remedy to applicant, within the scope of her supervisory authority under 35 U.S.C. §§ 2 and 3.4 It is clear, however, that the applicant's best option for resolving the issue of the identification of its services (and, in our view, the option having the best prospects for success) would have been to engage in an direct, open, and frank discussion with the Trademark Examining Attorney. Examination procedures provide ample time for telephone discussion and resolution of the issues raised during the prosecution of an application. It is not clear from the prosecution record why neither the Trademark Examining Attorney, nor applicant’s counsel, initiated a telephone conference to talk through the challenges that applicant faced in drafting a definite identification of services. It is unfortunate that the issue raised regarding the identification of services was not resolved more efficiently. 4 Authority to review and decide petitions to the Director, in trademark matters, has been delegated to the Commissioner for Trademarks. Trademark Manual of Examining Procedure (TMEP) § 1709 “Matters Delegated by Director” (April 2014). Serial No. 85977085 Serial No. 85977086 6 The primary purposes for requiring a clear identification of the goods or services in a trademark application are (i) to allow for informed judgments concerning likelihood of confusion under 15 U.S.C. § 1052(d) and (ii) to allow for the proper classification of the goods. TMEP § 1402.01 (April 2014). The Trademark Examining Attorney has discretion in determining the degree of particularity that is needed to clearly identify the goods or services and to classify them under the international system of classification that has been adopted by the Trademark Office. In re Omega SA, 494 F.3d 1362, 83 USPQ2d 1541, 1543-44 (Fed. Cir. 2007) (“It is within the discretion of the PTO to require that one’s goods be identified with particularity.”). The easiest way to determine, in the cases at hand, the operative description of services is to review the sequence of amendments. In this analysis, we follow the procedure set forth in the TMEP § 1402.07(e). Once an applicant amends the identification of goods and/or services in a manner that is acceptable to the examining attorney, the amendment replaces all previous identifications and restricts the scope of goods/services to that of the amended language. Further amendments that would add to or expand the scope of the recited goods or services, as amended, will not be permitted. In re Swen Sonic Corp., 21 USPQ2d 1794 (TTAB 1991); In re M.V Et Associes, 21 USPQ2d 1628 (Comm’r Pats. 1991). A. The original identification of services. As indicated above, applicant originally sought to register its mark for the following services: Computer services, namely, remote and on-site management of cloud computing systems and Serial No. 85977085 Serial No. 85977086 7 applications, and management of data backup, recovery and storage; Cloud computing featuring software for use in database management, document management, data management, and electronic messaging management; Providing electronic devices for accessing and using a cloud computer network, in Class 42. The Trademark Examining Attorney required that the original identification of services be amended because “[t]he wording ‘management of data backup, recovery and storage’ in the identification of services must be clarified because it is too broad and could include services in other international classes.”5 B. July 25, 2012 amendment. In its July 25, 2012 response to Office action, applicant amended the identification of services to read as follows: Computer services, namely, remote and on-site management of cloud computing systems and applications of others, remote online backup of computer data, and recovery of computer data; Cloud computing featuring software for use in database management, document management, data management, and electronic messaging management. In the August 28, 2012 Office action the Trademark Examining Attorney withdrew the requirement that applicant must “clarify” the identification of services. ● Current Status: * * * Based on applicant’s Response, the examining attorney WITHDRAWS the requirement to clarify the 5 February 22, 2012 Office action. Serial No. 85977085 Serial No. 85977086 8 identification of services and to provide an appropriate Specimen.6 However, later in the August 28, 2012 Office action, the Trademark Examining Attorney referenced applicant’s identification of services as it was set forth in applicant’s July 25, 2012 amendment. Thus, the Trademark Examining Attorney did not technically withdraw the requirement to clarify the previous identification of services; rather, she accepted the proposed amendment. Therefore, it would have been more accurate for the Trademark Examining Attorney to have said that the requirement has been satisfied. To be clear, there was no further requirement that applicant amend or otherwise clarify its identification of services in the August 28, 2012 Office action, and the operative identification of services as of the July 25, 2012 amendment reads as follows: Computer services, namely, remote and on-site management of cloud computing systems and applications of others, remote online backup of computer data, and recovery of computer data; Cloud computing featuring software for use in database management, document management, data management, and electronic messaging management. C. February 21, 2013 amendment. In its February 21, 2013 response to Office action, applicant wrote: … to further distinguish Applicant’s services from those goods/services set forth in each of the Cited Registrations, 6 In her March 25, 2013 Office action, the Trademark Examining Attorney repeated that in her August 28, 2012 Office action, she withdrew her previous requirement that applicant clarify its identification of services. Serial No. 85977085 Serial No. 85977086 9 Applicant has clarified its identification of services in Class 42 as follows: * * * Proposed Amendment to Identification of Services International Class 42: ‘Computer services, namely, local and remote online backup, recovery and encryption of computer data via an external hard drive and via cloud- based servers for others.’” (Emphasis in the original). The Trademark Examining Attorney refused to accept the above-noted amendment “because the following wording refers to services that are not within the scope of the identification that was set forth in the application at the time of filing: ‘Computer services, namely local …backup, recovery and encryption of computer data via an external hard drive and via cloud-based servers for others.’ See 37 C.F.R. §2.71(a). This wording is beyond the scope of the original wording because “local” is not encompassed by the term “remote” in the identification, and “encryption” is not encompassed by the identification.”7 After refusing to accept the proposed identification of services as discussed above, the Trademark Examining Attorney wrote the following: Applicant may proceed with the following identification, if accurate: “Computer services, namely, remote and on-site management of cloud computing system and applications of others, remote online backup of computer data, and local and remote recovery of computer data” in Class 42. 7 March 25, 2013 Office action. Serial No. 85977085 Serial No. 85977086 10 We interpret this to mean that the operative identification of services is the identification of services from the July 25, 2012 amendment, but that applicant may also select the above-noted identification of services if it is accurate. Since the proposed identification of services was not accepted, according to TMEP § 1402.07(e) we must revert back to the last acceptable identification of services (i.e., that from the July 25, 2012 response to Office action). The operative identification of services continues to read as follows: Computer services, namely, remote and on-site management of cloud computing systems and applications of others, remote online backup of computer data, and recovery of computer data; Cloud computing featuring software for use in database management, document management, data management, and electronic messaging management. D. September 25, 2013 amendment. In its September 25, 2013 response to Office action, applicant again attempted to amend the identification of services, to read as follows: Computer services, namely, remote and on-site management of applications and data of others via a cloud computing system, excluding applications in the field of geophysical exploration for oil and gas and other minerals and geophysical data gathering services, remote online backup of computer data, and local and remote recovery of computer data. The Trademark Examining Attorney refused to accept the September 25, 2013 amendment to the identification of goods for the following reason: … it exceeds the scope of the original identification. In particular, the addition ‘and data’ is not part of the identification “Computer services, namely, remote and on-site management of cloud computing Serial No. 85977085 Serial No. 85977086 11 systems and applications of others, remote online backup of computer data, and recovery of computer data.” Applicant argues that the “management” of “data” is covered by “backup and recovery of data.” However, “management” is broader than mere “Backup and recovery,” as it encompasses concepts such as “data security” and “data warehousing” and how to create policies stating how the data backup and recovery will occur.”8 (Emphasis in the original). However, the Trademark Examining Attorney appears to have accepted the limiting language “excluding applications in the field of geophysical exploration for oil and gas and other minerals and geophysical data gathering services” because she did not reject it. Accordingly, the last identification of goods which the Trademark Examining Attorney approved was from the July 25, 2012 response to Office action with the addition of the exclusionary language from the September 13, 2013 amendment. Thus, the last operative identification of services reads as follows: Computer services, namely, remote and on-site management of cloud computing systems and applications of others, excluding applications in the field of geophysical exploration for oil and gas and other minerals and geophysical data gathering services, remote online backup of computer data, and recovery of computer data; Cloud computing featuring software for use in database management, document management, data management, and electronic messaging management. E. Analyzing the identification of services. At issue is whether applicant’s addition of the term “and data” to the July 25, 2012 amendment to the identification of services would be an impermissible 8 October 22, 2013 Office action. Serial No. 85977085 Serial No. 85977086 12 expansion. According to the July 25, 2012 amendment, the identification of services reads as follows: Computer services, namely, remote and on-site management of cloud computing systems and applications of others, remote online backup of computer data, and recovery of computer data; Cloud computing featuring software for use in database management, document management, data management, and electronic messaging management. With the addition of the term “and data” and the exclusionary language from the September 25, 2013 amendment, the identification of services reads as follows (emphasis added): Computer services, namely, remote and on-site management of cloud computing systems and applications and data of others, excluding applications in the field of geophysical exploration for oil and gas and other minerals and geophysical data gathering services, remote online backup of computer data, and recovery of computer data; Cloud computing featuring software for use in database management, document management, data management, and electronic messaging management. The Trademark Examining Attorney contends that the addition of the term “and data” is impermissible because “‘data’ is broader than mere ‘applications.’ In fact, ‘data management’ can encompass ‘the development and execution of architectures, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise.’”9 We interpret the phrase “remote and on-site management of cloud computing systems and applications and data of others” to mean (1) remote and on-site 9 Trademark Examining Attorney’s Brief, p. 5 (unnumbered). Serial No. 85977085 Serial No. 85977086 13 management of cloud computing systems of others, (2) remote and on-site management of applications of others, and (3) remote and on-site management of data of others. Thus, the addition of “and data” to the above-noted identification of services is an impermissible expansion of the services. In reaching this conclusion, we realize that “cloud computing” is defined as a “method of running application software and storing related data in central computer systems and providing customers or other users access to them through the Internet.”10 This means that cloud computing encompasses the management of data as part of managing a cloud computing system. However, the identification of services at issue is the remote and on-site management of data of others separate and apart from a cloud computing system. In view of the foregoing, the operative identification of services reads as follows: Computer services, namely, remote and on-site management of cloud computing systems and applications of others, excluding applications in the field of geophysical exploration for oil and gas and other minerals and geophysical data gathering services, remote online backup of computer data, and recovery of computer data; Cloud computing featuring software for use in database management, document management, data management, and electronic messaging management. 10 "Cloud computing," ENCYCLOPAEDIA BRITANNICA (2014). The Board may take judicial notice of information from encyclopedias. In re White Jasmine LLC, 106 USPQ2d 1385, 1392 n.24 (TTAB 2013); Productos Lacteos Tocumbo S.A. de C.V. v. Paleteria La Michoacana Inc., 98 USPQ2d 1921, 1934 n.6 (TTAB 2011). See also DICTIONARY OF COMPUTER AND INTERNET TERMS, p. 94 (11th ed. 2013) (cloud computing does “document storage, and other kinds of work.”). Serial No. 85977085 Serial No. 85977086 14 II. Likelihood of Confusion Our determination under Section 2(d) is based on an analysis of all of the probative facts in evidence that are relevant to the factors bearing on the issue of likelihood of confusion. In re E. I. du Pont de Nemours & Co., 476 F.2d 1357, 177 USPQ 563, 567 (CCPA 1973). See also In re Majestic Distilling Company, Inc., 315 F.3d 1311, 65 USPQ2d 1201, 1203 (Fed. Cir. 2003). In any likelihood of confusion analysis, two key considerations are the similarities between the marks and the similarities between the services. See Federated Foods, Inc. v. Fort Howard Paper Co., 544 F.2d 1098, 192 USPQ 24, 29 (CCPA 1976) (“The fundamental inquiry mandated by §2(d) goes to the cumulative effect of differences in the essential characteristics of the goods and differences in the marks”). These factors, and any other relevant du Pont factors in the proceedings now before us, will be considered in this decision. We focus the likelihood of confusion analysis on Registration No. 3974053 for the mark HALOTEQ for “computer services, namely, remote and on-site management of the information technology (IT) cloud computing systems of others; computer services, namely, remote management of the information technology (IT) systems of others; hosting the web sites of others; planning, design and implementation of virtualization technologies for enterprises and businesses; website development for others.” This registration is for services that, when considered vis-à-vis the applied-for mark and identified services, is most likely to support a finding of likelihood of confusion. If there is no likelihood of confusion Serial No. 85977085 Serial No. 85977086 15 between applicant’s mark and HALOTEQ, then there would be no likelihood of confusion with the other cited marks with more remote services. See, e.g., In re Max Capital Group Ltd., 93 USPQ2d 1243, 1245 (TTAB 2010). A. The similarity or dissimilarity and nature of the services. Applicant is seeking to register its mark for the following services (emphasis added): Computer services, namely, remote and on-site management of cloud computing systems and applications and data of others, excluding applications in the field of geophysical exploration for oil and gas and other minerals and geophysical data gathering services, remote online backup of computer data, and recovery of computer data; Cloud computing featuring software for use in database management, document management, data management, and electronic messaging management. The services in the cited registration are set forth below (emphasis added): Computer services, namely, remote and on-site management of the information technology (IT) cloud computing systems of others; computer services, namely, remote management of the information technology (IT) systems of others; hosting the web sites of others; Planning, design and implementation of virtualization technologies for enterprises and businesses; website development for others.” The services are in part identical. Under this du Pont factor, the Trademark Examining Attorney need not prove, and we need not find, similarity as to each and every activity listed in the Class 42 identification of services. It is sufficient for a refusal based on likelihood of confusion that relatedness is established for any item encompassed by the identification of services in the application. Tuxedo Monopoly, Serial No. 85977085 Serial No. 85977086 16 Inc. v. General Mills Fun Group, 648 F.2d 1335, 209 USPQ 986, 988 (CCPA 1981); Apple Computer v. TVNET.Net, Inc., 90 USPQ2d 1393, 1398 (TTAB 2007). B. The established, likely-to-continue channels of trade and classes of consumers. Because the services described in the application and cited registration are in part identical, we must presume that the channels of trade and classes of purchasers are the same. See In re Yawata Iron & Steel Co., 403 F.2d 752, 159 USPQ 721, 723 (CCPA 1968) (where there are legally identical goods, the channels of trade and classes of purchasers are considered to be the same); American Lebanese Syrian Associated Charities Inc. v. Child Health Research Institute, 101 USPQ2d 1022, 1028 (TTAB 2011). See also In re Viterra Inc., 671 F.3d 1358, 101 USPQ2d 1905, 1908 (Fed. Cir. 2012) (even though there was no evidence regarding channels of trade and classes of consumers, the Board was entitled to rely on this legal presumption in determining likelihood of confusion). C. The similarity or dissimilarity of the marks in their entireties as to appearance, sound, connotation and commercial impression and the number and nature of similar marks in use in connection with similar services. We turn now to the du Pont likelihood of confusion factor focusing on the similarity or dissimilarity of the marks in their entireties as to appearance, sound, connotation and commercial impression. In re E. I. du Pont De Nemours & Co., 177 USPQ at 567. In a particular case, any one of these means of comparison may be critical in finding the marks to be similar. In re White Swan Ltd., 8 USPQ2d 1534, 1535 (TTAB 1988); In re Lamson Oil Co., 6 USPQ2d 1041, 1042 (TTAB 1987). In comparing the marks, we are mindful that “[t]he proper test is not a side-by-side Serial No. 85977085 Serial No. 85977086 17 comparison of the marks, but instead ‘whether the marks are sufficiently similar in terms of their commercial impression’ such that persons who encounter the marks would be likely to assume a connection between the parties.” Coach Servs. Inc. v. Triumph Learning LLC, 668 F.3d 1356, 101 USPQ2d 1713, 1721 (Fed. Cir. 2012) (citation omitted). See also San Fernando Electric Mfg. Co. v. JFD Electronics Components Corp., 565 F.2d 683, 196 USPQ 1, 3 (CCPA 1977); Spoons Restaurants Inc. v. Morrison Inc., 23 USPQ2d 1735, 1741 (TTAB 1991), aff’d unpublished, No. 92-1086 (Fed. Cir. June 5, 1992). We also note that where, as here, the services are in part identical, the degree of similarity necessary to find likelihood of confusion need not be as great as where there is a recognizable disparity between the services. Century 21 Real Estate Corp. v. Century Life of America, 970 F.2d 874, 23 USPQ2d 1698, 1700 (Fed. Cir. 1992); Jansen Enterprises Inc. v. Rind, 85 USPQ2d 1104, 1108 (TTAB 2007); Schering-Plough HealthCare Products Inc. v. Ing-Jing Huang, 84 USPQ2d 1323, 1325 (TTAB 2007). Applicant’s marks are HALO, in standard character form, and HALO and design, shown below: The dominant element of applicant’s composite mark is the word “Halo.” In the case of marks consisting of words and a design, the words are normally given greater weight because they would be used by consumers to request the products. Serial N Serial N In re Da Provisio v. Pann Food, In 1983). T to highl “Halo” m W commer mark H connect design reinforc A applican keeping just a co USPQ 7 11 Applic 12 Exhibi o. 859770 o. 859770 kin’s Min ns Co., 2 U ill Knitting c. v. Nati his is tru ight or re arks. e disagree cial impre ALOTEQ. ion with d in applica e the signi ccordingly t’s mark a in mind th mmon par 49, 751 ( ant’s Brief, t B attache 85 86 iatures, In SPQ2d 1 Co., 833 F on’s Food e with app inforce th with app ssion suff 11 In this isplay of nt’s mark ficance of t , as discu nd the reg at our dec t of the ma Fed. Cir. p. 15. d to the Feb c., 59 USP 553, 1554 .2d 1560, Service, In licant’s co e word “H licant’s co icient to d regard, w its mark and as u he literal ssed in m istered HA ision mus rks. See I 1985) (the ruary 21, 2 18 Q2d 1593 (TTAB 19 4 USPQ2d c., 710 F. mposite m alo” rath ntention th istinguish e note tha HALOTEQ sed by re element H ore detail LOTEQ m t be based n re Natio re is noth 013 respon , 1596 (TT 87). See a 1793, 179 2d 1565, 2 ark becau er than d at the ha applican t registra , shown b gistrant w ALO in ea below, w ark on th on the ent nal Data C ing impro se to Office AB 1999); lso Sweats 8 (Fed. Ci 18 USPQ se the halo istinguish lo design f t’s mark f nt uses a elow.12 T ith its m ch mark. e focus o e word “H irety of th orp., 753 per in st action. In re App Fashions r. 1987); G 390 (Fed. design se it from o orms a un rom the c halo desig hus, the ark, serv ur analysi alo,” while ese marks F.2d 1056, ating that etito Inc. iant Cir. rves ther ique ited n in halo e to s of still , not 224 , for Serial No. 85977085 Serial No. 85977086 19 rational reasons, more or less weight has been given to a particular feature of a mark, provided the ultimate conclusion rests on a consideration of the marks in their entireties). Registrant’s mark is HALOTEQ. The word “Halo” is the dominant element of registrant’s mark because the term “Teq” would be viewed as an abbreviation for information technology in registrant’s identification of services. As shown above by registrant’s use of its mark, HALOTEQ is “Technology Heaven.” In addition, the websites attached to the March 25, 2013 Office action show the use of “Teq” as an abbreviation for technology: 1. TeqWorks website (teqworks.com). The website displays the advertising tagline “Making IT Work” used to describe the company’s technical support and managed IT support services. The company asserts that it “will be referred to as your technical support and solutions provider.”; 2. TeqServices website (teqservices.com) advertising “a strategically designed team of technical experts that makes complex data easy, taking databases of information and turning them into flexible, safe and intuitive web-based systems for organizations; 3. TeqCorner website (teqcorner.com) advertising, inter alia, wireless IT solutions and services and virtual office solutions; and 4. C-Teq Data Consultants described in a June 14, 2013 posting on the Reuters (US) website (reuters.com) as “full-service, e-discovery service provider Serial No. 85977085 Serial No. 85977086 20 specializing in forensic collection, early data assessment, litigation readiness planning and data processing.” It is well-settled that descriptive matter may have less significance in likelihood of confusion determinations. See Cunningham v. Laser Golf Corp., 222 F.3d 943, 55 USPQ2d 1842, 1846 (Fed. Cir. 2000), quoting, In re National Data Corp., 224 USPQ at 752 (“Regarding descriptive terms, this court has noted that the descriptive component of a mark may be given little weight in reaching a conclusion on the likelihood of confusion”); In re Dixie Rests. Inc., 105 F.3d 1405, 1407, 41 USPQ2d 1531, 1533-34 (Fed. Cir. 1997) (where the word “Delta” is dominant portion of both marks, neither the design element nor the generic term “cafe” offered sufficient distinctiveness to create a different commercial impression). The significance of the word “Halo” as the dominant element of registrant’s mark is further reinforced by its location as the first part of the mark. See Hercules Incorporated v. National Starch and Chemical Corporation, 223 USPQ 1244, 1246 (TTAB 1984) (NATROL is similar to NATROSOL in part because “the clearly dominant aspect of both marks is that the first four letters and the final two are the same.”). See also Palm Bay Imports Inc. v. Veuve Clicquot Ponsardin Fondee En 1772, 396 F.3d 1369, 73 USPQ2d 1689, 1692 (Fed. Cir. 2005) (“Veuve” is the most prominent part of the mark VEUVE CLICQUOT because “veuve” is the first word in the mark and the first word to appear on the label); Century 21 Real Estate Corp. v. Century Life of America, 970 F.2d 874, 23 USPQ2d 1698, 1700 (Fed. Cir. 1992) (upon encountering the marks, consumers will first notice the identical lead word); Serial No. 85977085 Serial No. 85977086 21 Presto Products Inc. v. Nice-Pak Products, Inc., 9 USPQ2d 1895, 1897 (TTAB 1988) (“[I]t is often the first part of a mark which is most likely to be impressed upon the mind of a purchaser and remembered”). HALO is similar to HALOTEQ because HALOTEQ engenders the commercial impression of HALO brand technology. Thus, HALOTEQ used in connection with cloud computing systems is similar to HALO used in connection with the same services. In its brief, applicant relies heavily on the non-precedential case In re Angel Computer Network Services, Inc. (Serial No. 77438719) (TTAB 2013) arguing that under similar factual circumstances the Board found that ANGEL COMPUTER NETWORK SERVICES, INC. and design was not likely to cause confusion with ANGELPC and design. However, in Angel Computer, the Board found that the marks engendered sufficiently different commercial impressions, thus, tilting the balance toward no likelihood of confusion, whereas in the case before us, we find that the marks engender similar commercial impressions. In short, HALO is a more significant common element in these cases than ANGEL was in that case. In its February 21, 2013 response to an Office action, applicant submitted copies of 17 third-party registrations comprising marks with the word “Halo” in connection with computer hardware and software arguing that this “establishes that the consuming public is commonly exposed to use of similar marks in the fields of computer- and software-related goods and services, and ‘is relevant to show that Serial No. 85977085 Serial No. 85977086 22 a mark is relatively weak and entitled to only a narrow scope of protection.’”13 “[S]light differences between the marks and/or differences among the goods/services will be enough to prevent consumer confusion.”14 Under this du Pont factor, we consider evidence pertaining to the number and nature of similar marks in use in connection with similar services. “The purpose of a defendant introducing third party uses is to show that customers have become so conditioned by a plethora of such similar marks that customers ‘have been educated to distinguish between different [such] marks on the bases of minute distinctions.’” Palm Bay Imports Inc. v. Veuve Clicquot Ponsardin Maison Fondee En 1772, 73 USPQ2d at 1694, quoting Veuve Clicquot Ponsardin v. Palm Bay Imports, Inc., Opp'n No. 115,438, 2000 WL 21953664 (TTAB Aug. 4, 2003). See also Nat’l Cable Television Ass’n, Inc. v. Am. Cinema Editors, Inc., 937 F.2d 1572, 1579- 80, 19 USPQ2d 1424, 1430 (Fed. Cir. 1991). While the third-party registrations prove that such marks have been registered by others, the registrations are not evidence of the extent of any use or the market impact any of the marks may have made upon consumers. “The probative value of third-party trademarks depends entirely upon their usage.” Palm Bay Imports Inc. v. Veuve Clicquot Ponsardin Maison Fondee En 1772, 73 USPQ2d at 1693. Absent evidence of actual use, third-party registrations have little probative value because they are not evidence that the marks are in use on a 13 Applicant’s Brief, pp. 12-13. 14 Applicant’s Brief, p. 13. Serial No. 85977085 Serial No. 85977086 23 commercial scale or that the public has become familiar with them. See Smith Bros. Mfg. Co. v. Stone Mfg. Co., 476 F.2d 1004, 177 USPQ 462, 463 (CCPA 1973) (the purchasing public is not aware of registrations reposing in the U.S. Patent and Trademark Office); Productos Lacteos Tocumbo S.A. de C.V. v. Paleteria La Michoacana Inc., 98 USPQ2d 1921, 1934 (TTAB 2011). See also In re Hub Distributing, Inc., 218 USPQ 284, 285 (TTAB 1983). [I]t would be sheer speculation to draw any inferences about which, if any of the marks subject of the third party (sic) registrations are still in use. Because of this doubt, third party (sic) registration evidence proves nothing about the impact of the third-party marks on purchasers in terms of dilution of the mark in question or conditioning of the purchasers as to their weakness in distinguishing source. In re Hub Distributing, Inc., 218 USPQ at 286. See also Olde Tyme Foods Inc. v. Roundy’s Inc., 961 F.2d 200, 22 USPQ2d 1542, 1545 (Fed. Cir. 1992) (“As to strength of a mark, however, registration evidence may not be given any weight”). Third-party registrations may be used in the manner of a dictionary to show that mark or a portion of a mark is descriptive or suggestive of goods and services. In re Toshiba Medical Systems Corp., 91 USPQ2d 1266, 1270 (TTAB 2009); In re Box Solutions Corp., 79 USPQ2d 1953, 1955 (TTAB 2006) (“[T]hird-party registrations can be used in the manner of a dictionary definition to illustrate how a term is perceived in the trade or industry”); In re J.M. Originals Inc., 6 USPQ2d 1393, 1394 (TTAB 1987) (“[T]hird party registrations are of use only if they tend to demonstrate that a mark or a portion thereof is suggestive or descriptive of certain goods and hence is entitled to a narrow scope of protection”). Serial No. 85977085 Serial No. 85977086 24 However, with the exception of the third-party registrations, applicant has not submitted, nor have we found, any evidence to support how or why the word “Halo” has any suggestive or descriptive meaning when used in connection with computer hardware or software or specifically cloud computing. Based on the third-party registrations, applicant is asking us to infer that the word “Halo” has suggestive significance in the field of computer hardware, software or cloud computing. But the suggestive significance is not apparent. In our attempt to understand why “Halo” has suggestive significance when used in connection with computer hardware, software or cloud computing, we have found an explanation of the derivation of cloud computing. The origin of the expression cloud computing is obscure, but it appears to derive from the practice of using drawings of stylized clouds to denote networks in diagrams of computing and communications systems. The term came into popular use in 2008, though the practice of providing remote access to computing functions through networks dates back to the mainframe time- sharing systems of the 1960s and 1970s.15 Our best conjecture is that the connection between the word “Halo” and cloud computing is that clouds denote computer networks in cyberspace, angels reside in the clouds, and angels wear halos. Because the term “Halo” does not directly convey any information about a cloud computing system and we must utilize a multistep reasoning process to connect the word “Halo” to cloud computing systems, we are left with the distinct impression that the word “Halo” is an inherently distinctive 15 "Cloud computing," Encyclopaedia Britannica (2014). See also Dictionary of Computer and Internet Terms, p. 94 (11th ed. 2013) (“everything is ‘off in the clouds.’”). Serial No. 85977085 Serial No. 85977086 25 mark when used in connection with computer hardware, software or cloud computing notwithstanding the various third-party registrations for marks including that term. In our consideration of the third-party registrations, we note that applicant’s mark is closer to the cited registration than any of the third-party registrations that have been made of record. Even assuming that the word “Halo” is suggestive and is entitled to only a narrow scope of protection or exclusivity of use, it is entitled to the presumptions granted a registration on the Principal Register under Section 7(b) of the Trademark Act, 15 U.S.C. § 1057(b) (i.e., prima facie evidence of the validity of the registered mark, opposer’s ownership of the mark, and opposer’s exclusive right to use the mark in commerce on or in connection with the services specified in the certificate of registration). As has often been stated, likelihood of confusion is to be avoided as much between “weak” marks as between “strong” marks, and as between “weak” and “strong” marks. See King Candy Company v. Eunice King's Kitchen, Inc., 496 F.2d 1400, 182 USPQ 108, 109 (CCPA, 1974); In re Industrial Expositions, Inc., 194 USPQ 456, 459 (TTAB 1977). In view of the foregoing, we find that applicant’s marks HALO and are similar to HALOTEQ in terms of appearance, sound, connotation and commercial impression. D. Degree of consumer care. Applicant argues that the relevant consumers will exercise a high degree of care. Serial No. 85977085 Serial No. 85977086 26 Registrants offer costly and highly technical products and services that have the capacity to replace, protect and/or improve a company’s IT infrastructure. As such, the target consumers for [the services in] each of the Cited Registrations are businesses and industries with appreciable assets. Applicant’s services, on the other hand, are services for personal computing backup and recovery. Any potential consumer confusion is highly diminished because the consumers of [the services in] each of the Cited Registrations do not purchase on impulse and the channels of trade are distinct.16 Applicant’s argument focuses on the different classes of consumers for registrant’s services and applicant’s services. However, those differences in the classes of consumers are not reflected in the respective identifications of services which are in part identical. We cannot resort to such extrinsic evidence to restrict the classes of consumers for applicant’s or registrant’s services. See In re Bercut- Vandervoort & Co., 229 USPQ 763, 764 (TTAB 1986) (evidence that relevant goods are expensive wines sold to discriminating purchasers must be disregarded given the absence of any such restrictions in the application or registration). We must presume that both applicant’s and registrant’s services will be sold to the same classes of consumers and through the same channels of trade. On this record, the most we can say is that due to the importance and complexity of cloud computing services to the purchaser, engaging such a service provider would not be made on impulse. The real question, though, is even if care is exercised, are consumers likely to distinguish between the marks? As the Board has often noted, even consumers who exercise a high degree of care are not 16 Applicant’s Brief, p. 24. Serial No. 85977085 Serial No. 85977086 27 necessarily knowledgeable regarding the trademarks at issue and, therefore, immune from source confusion. In re Wilson, 57 USPQ2d 1863, 1865-1866 (TTAB 2001). In these cases, as we have discussed, the marks are similar and the services are in part identical. Thus, while the sophistication of buyers and purchaser care may be relevant considerations, they are not controlling on this factual record. E. Miscellaneous factors. Applicant argues that it “has received numerous Notices of Allowance for marks incorporating the term ‘HALO’ in classes 9 and 42,” including Serial No. 85250451 for the mark HALO2CLOUD and design for “communications software for connecting computers to offsite storage, namely, cloud computing systems for database management, document management, and data management” in Class 9.17 However, applicant’s other applications were not made of record during the prosecution of this application and, therefore, can be given no consideration. Moreover, because applicant’s other applications have not registered, they do not have any probative value. Pending applications are incompetent to prove anything other than the fact that they were filed. Nike Inc. v. WNBA Enterprises LLC, 85 USPQ2d 1187, 1193 n.8 (TTAB 2007); Interpayment Services Ltd. v. Docters & Thiede, 66 USPQ2d 1463, 1468 n.6 (TTAB 2003); In re Juleigh Jeans Sportswear, Inc., 24 USPQ2d 1694, 1699 (TTAB 1992). 17 Applicant’s Brief, pp. 13-14. Serial No. 85977085 Serial No. 85977086 28 F. Balancing the factors. Because the marks are similar, the services are in part identical and there is a presumption that the services move in the same channels of trade and are sold to the same classes of consumers, we find that applicant’s marks HALO and for “computer services, namely, remote and on-site management of cloud computing systems and applications of others, remote online backup of computer data, and recovery of computer data; cloud computing featuring software for use in database management, document management, data management, and electronic messaging management” are likely to cause confusion with the mark HALOTEQ for “computer services, namely, remote and on-site management of the information technology (IT) cloud computing systems of others; computer services, namely, remote management of the information technology (IT) systems of others; hosting the web sites of others; planning, design and implementation of virtualization technologies for enterprises and businesses; website development for others.” Decision: The refusals to register are affirmed. Mermelstein, Administrative Trademark Judge, concurring: While I agree with my colleagues’ conclusion on both of the ultimate issues raised on appeal, I approach the question of applicant’s identification of services somewhat differently. I write separately to explain my views. Serial No. 85977085 Serial No. 85977086 29 I As noted by the majority, an identification of goods or services may be amended to clarify or limit the services previously identified, but an applicant may not amend its identification to expand the goods or services as originally filed or as amended. Once a good or service is deleted from an application, it may not be restored by a subsequent amendment. Trademark Rule 2.71(a); In re Swen Sonic Corp., 21 USPQ2d 1794, 1795-96 (TTAB 1991). But what is the effect of a proposed amendment that is unacceptable because it seeks to broaden the currently- identified goods or services or for some other reason? The answer, according to the Trademark Manual of Examining Procedure, is “nothing”: If the applicant proposes an amendment to the identification of goods and services, and the examining attorney determines that the amendment is unacceptable, the examining attorney should refer to the identification of goods before the proposed amendment to determine whether any later amendment is within the scope of the identification. In such a case, the applicant is not bound by the scope of the language in the proposed amendment but, rather, by the language of the identification before the proposed amendment. TMEP § 1402.07(d). Thus if the goods were originally stated to be “hats,” and an amendment is filed to change “hats” to “fedoras,” the amendment would be acceptable (fedoras being a kind of hat), and the application would thereafter be limited to “fedoras.” A subsequent amendment seeking to change “fedoras” to “bowlers” would not be acceptable (while bowlers are a kind of hat, bowlers are not a kind of fedora). Moreover, our hypothetical amendment seeking to change “fedoras” to “bowlers” Serial No. 85977085 Serial No. 85977086 30 would not limit the application to the subset of fedoras which are also bowlers; such goods do not exist. Rather, because the replacement of “fedoras” with “bowlers” would broaden the identification, the amendment has no effect, and the identification of goods remains “fedoras,” as it was before the attempted amendment. But what if part of the amendment is acceptable, and part is unacceptable? The TMEP also discusses that situation: If the applicant submits an amendment to the identification of goods and services, and the examining attorney determines that it is unacceptable, in whole or in part, the examining attorney must advise the applicant of the item or items that are unacceptable. For those items which are unacceptable, the examining attorney should also advise the applicant that the previous items listed in the existing identification (not the unacceptable substitute) remain operative for purposes of future amendment. If portions of an amended identification are accepted, those items may not be further amended to exceed the scope of the accepted amendment. Id. (emphasis added). So, the TMEP advises that an identification may be accepted in part and rejected in part. If, and to the extent that it is accepted, the amendment restricts the scope of the identification as originally filed or as subsequently amended. By contrast, the identification remains unchanged with respect to “items” in an amendment that are unacceptable for some reason. II In this case, the services were originally stated as follows: Serial No. 85977085 Serial No. 85977086 31 Computer services, namely, remote and on-site management of cloud computing systems and applications, and management of data backup, recovery and storage; Cloud computing featuring software for use in database management, document management, data management, and electronic messaging management; Providing electronic devices for accessing and using a cloud computer network. A In her first Office action, the examining attorney (among other things) refused registration under Trademark Act § 2(d) and required clarification of the identification of services, which the examining attorney said was indefinite. In its response, applicant included the following amendment to its identification: Computer services, namely, remote and on-site management of cloud computing systems and applications, and management of data backup, recovery and storage; Computer services, namely, remote and on- site management of cloud computing systems and applications of others, remote online backup of computer data, and recovery of computer data; Cloud computing featuring software for use in database management, document management, data management, and electronic messaging management; Providing electronic devices for accessing and using a cloud computer network; Response to Office Action (July 2012) (stricken wording was to be removed and underlined wording was to be added). Although it could and should have been stated more clearly, I conclude—as do my colleagues—that the examining attorney accepted this amendment. The identification thus stood as follows: [1] Computer services, namely, remote and on-site management of cloud computing systems and applications of others, remote online backup of computer data, and recovery of computer data; [2] Cloud computing featuring software for use in database management, document Serial No. 85977085 Serial No. 85977086 32 management, data management, and electronic messaging management This identification consists of two clauses, separated by a semicolon. (I have numbered the clauses for ease of reference, but the numbers are not part of the identification.). B Although the examining attorney identified no defect in the identification as amended in July 2012, she maintained the § 2(d) refusal in a second non-final Office action. In response, applicant voluntarily submitted another amendment: [1] Computer services, namely, remote and on-site management of cloud computing systems and applications of others, remote online backup of computer data, and recovery of computer data; Computer services, namely, local and remote online backup, recovery and encryption of computer data via an external hard drive and via cloud- based servers for others; [2] Cloud computing featuring software for use in database management, document management, data management, and electronic messaging management. Response to Office action (Feb. 2013). Among other things, this amendment changed clause [1] by adding “local” and “encryption.” And critically, clause [2] was stricken and not replaced. C The examining attorney found the February 2013 amendment unacceptable because of the noted additions to the first clause. Final Office action (March 2013). Nonetheless, it appears that the deletion of clause [2] was accepted, although this Serial No. 85977085 Serial No. 85977086 33 too, unfortunately, was never clearly stated.18 In a discussion of the § 2(d) refusal and in a suggested amendment to clause [1] (to cure the problem with “local” and “encryption”), the examining attorney’s references to the identification of services did not include clause [2]. Rather, the identification she referred to was clause [1] of the July 2012 amendment: [1] Computer services, namely, remote and on-site management of cloud computing systems and applications of others, remote online backup of computer data, and recovery of computer data. Thus it seems to me that the examining attorney in fact accepted the amendment (without actually saying so) to the extent it deleted clause [2], but (explicitly) rejected the amendment as to clause [1]. Applicant’s omission of clause [2] from the February 2013 amendment thus limited the identification as it had been previously amended in July 2012. But the services in clause [1] were unaffected, because the examining attorney found the proposed amendment unacceptable. This seems largely consistent with the guidance set out in TMEP § 1402.07(d), although the examining attorney did not “advise the applicant that the previous items listed in the existing identification . . . remain operative for purposes of future amendment.” Id. Therefore I conclude that clause [2] was deleted by the February 2013 amendment. 18 The examining attorney says in her brief that she “accepted” this deletion, but the Final Office action did not explicitly accept or even note the deletion of clause [2]. It would obviously be preferable where there is potential confusion as to the operative identification of goods for an examiner to set forth the then-operative identification in each Office Action. Serial No. 85977085 Serial No. 85977086 34 D Finally, in September 2013, applicant filed a request for reconsideration, and again attempted to amend its identification of services, proposing the following changes: [1] Computer services, namely, local and remote online backup, recovery and encryption of computer data via an external hard drive and via cloud-based servers for others; Computer services, namely, remote and on-site management of applications and data of others via a cloud computing system, excluding applications in the field of geophysical exploration for oil and gas and other minerals and geophysical data gathering services, remote online backup of computer data, and local and remote recovery of computer data. Once again, the examining attorney found the amendment unacceptable, this time because the wording “and data” was said to broaden the previously-identified services. Oct. 2013 Office action (denying reconsideration). Although this Office action was terse, it appears from the examining attorney’s brief that this amendment was rejected in its entirety, again leaving the identification as set out in clause [1] of the July 2012 amendment. My colleagues conclude that the examining attorney accepted (without explicitly saying so) applicant’s limitation “excluding applications in the field of geophysical exploration . . . .” I disagree. In her October 2013 denial of applicant’s request for reconsideration, the examining attorney rejected the amendment and added this paragraph: However, while the exclusion of “the field of geophysical exploration for oil and gas and other minerals and geophysical data gathering services” in the proposed Serial No. 85977085 Serial No. 85977086 35 amendment may impact the likelihood of confusion analysis with respect to the likelihood of confusion refusals, the amendment would not obviate confusion with respect to the remaining two cited registrations. (emphasis added.) This paragraph is written tentatively: the “geophysical” limitation “may impact” the analysis and “the amendment would not obviate confusion.” I do not understand this language to signal acceptance of the proposed limitation. Rather, I interpret this passage to mean only that even if applicant’s amendment were accepted, the examining attorney’s refusal of registration under Trademark Act § 2(d) would be well-founded. Moreover, in her brief, the examining attorney does not include the “geophysical” limitation in the services that she argues should be the focus of this appeal. Ex. Att. Br. at 9 (unnumbered). The examining attorney’s reasoning for not accepting this limitation is not stated in the denial of reconsideration or in her brief. It may be that she construed the proposed amendment as a single “item[ ] which [is] unacceptable,” as that language is used in TMEP § 1402.07(d). It seems clear that clause [2], deleted earlier, was separable from the unacceptable amendment to clause [1]—the two clauses were separated by a semicolon. But it is less clear that the “geophysical” limitation is separate from the rest of the September 2013 proposed amendment, which was deemed unacceptable. Whatever the reason, I conclude that the “geophysical” limitation was not accepted and does not limit the current identification of goods. Serial No. 85977085 Serial No. 85977086 36 III For the reasons stated, I conclude that the “current” identification of services is (still) clause [1] of the July 2012 amendment: Computer services, namely, remote and on-site management of cloud computing systems and applications of others, remote online backup of computer data, and recovery of computer data. The first question on appeal is whether the following amendment (proposed September 2013) is acceptable: Computer services, namely, remote and on-site management of applications and data of others via a cloud computing system, excluding applications in the field of geophysical exploration for oil and gas and other minerals and geophysical data gathering services, remote online backup of computer data, and local and remote recovery of computer data. The second question is whether there is a likelihood of confusion with the cited registrations. Although I disagree with my colleagues in the majority as to the current state of applicant’s identification of services, it makes no difference in the outcome on either question on appeal. Judge Bergsman’s analysis of whether “and data” in applicant’s latest proposed amendment broadens the current identification does not depend on either the now-deleted clause [2] or the “geophysical” limitation from the September 2013 proposed amendment, and I agree with his conclusion; applicant’s Serial No. 85977085 Serial No. 85977086 37 proposed September 2013 amendment would impermissibly broaden the services as they now stand.19 As for the examining attorney’s refusal to register under Trademark Act § 2(d), I likewise concur with Judge Bergsman’s analysis. Although we come to differing conclusions on other parts of the identified services, the majority opinion again does not depend in any way on clause [2] or the “geophysical” limitation. As noted in my colleague’s thorough opinion, services recited in applicant’s clause [1] (on which we all agree) are virtually identical to services set out in the cited registration. Moreover, the rest of the du Pont analysis is not affected by our disagreement, and I fully join the majority’s analysis of the likelihood of confusion. Whatever else may—or may not—be included in applicant’s current identification of services is not particularly important here; if confusion is found likely as to any of applicant’s services, the refusal must be affirmed. Tuxedo Monopoly v. Gen’l Mills Fun Group, 648 F.2d 1335, 209 USPQ 986, 988 (CCPA 1981). .oOo. 19 I note that this case is somewhat unusual in one respect: Our affirmance of the examining attorney’s rejection of the September 2013 proposed amendment is not in itself grounds for refusal of registration. The amendment was voluntary, and not the result of a requirement to amend. Applicant already had an acceptable identification of services, and its unsuccessful attempt to amend merely left the identification as it was. Copy with citationCopy as parenthetical citation