Florida Capital Group, Inc.Download PDFTrademark Trial and Appeal BoardAug 27, 202088134190 (T.T.A.B. Aug. 27, 2020) Copy Citation This Opinion is not a Precedent of the TTAB Mailed: August 27, 2020 UNITED STATES PATENT AND TRADEMARK OFFICE _____ Trademark Trial and Appeal Board _____ In re Florida Capital Group, Inc. _____ Serial No. 88134190 _____ Mark D. Passler and Rachel B. Rudensky of Akerman LLP, for Florida Capital Group, Inc. Megan Aurand, Trademark Examining Attorney, Law Office 128, Travis Wheatley, Managing Attorney. _____ Before Bergsman, Goodman and Pologeorgis, Administrative Trademark Judges. Opinion by Goodman, Administrative Trademark Judge: Florida Capital Group, Inc. (“Applicant”) seeks registration on the Principal Register of the mark FLCBANK (in standard characters) for “banking services; financial services, namely, mortgage lending and credit card services” in International Class 36.1 1 Application Serial No. 88134190 was filed on September 27, 2018, based upon Applicant’s assertion of a bona fide intention to use the mark in commerce under Section 1(b) of the Trademark Act, 15 U.S.C. § 1051(b). Serial No. 88134190 - 2 - The Trademark Examining Attorney has refused registration of Applicant’s mark under Section 2(d) of the Trademark Act, 15 U.S.C. § 1052(d), on the ground of likelihood of confusion with the registered mark FLC CAPITAL ADVISORS (in standard characters, CAPITAL ADVISORS disclaimed) for the following International Class 36 services: Financial analysis and consultation; financial planning and management; investment advice; financial investment in the field of securities; investment services, namely asset acquisition, consultation, development and management services; debt management consultation; estate planning; insurance consultation; investment management of and distribution of variable annuities.2 When the refusal was made final, Applicant appealed and requested reconsideration. After the Examining Attorney denied the request for reconsideration, the appeal was resumed. The appeal is fully briefed. We affirm the refusal to register. I. Likelihood of Confusion Section 2(d) of the Trademark Act prohibits registration of a mark that so resembles a registered mark as to be likely, when used on or in connection with the goods or services of the applicant, to cause confusion, mistake, or deception. 15 U.S.C. § 1052(d). Our determination of likelihood of confusion under Section 2(d) is based on an analysis of all probative facts in the record that are relevant to the likelihood of Page references to the application record refer to the online database pages of the USPTO’s Trademark Status & Document Retrieval (TSDR) system. References to the briefs on appeal refer to the Board’s TTABVUE docket system. 2 Registration No. 3180788, renewed. Serial No. 88134190 - 3 - confusion factors set forth in In re E.I. du Pont de Nemours & Co., 476 F.2d 1357, 177 USPQ 563, 567 (CCPA 1973) (“DuPont”). We consider each DuPont factor for which there is evidence and argument. See, e.g., In re Guild Mortg. Co., 912 F.3d 1376, 129 USPQ2d 1160, 1162-63 (Fed. Cir. 2019). In every Section 2(d) case, two key factors are the similarity or dissimilarity of the marks and the goods or services. Federated Foods, Inc. v. Fort Howard Paper Co., 544 F.2d 1098, 192 USPQ 24, 29 (CCPA 1976) (“The fundamental inquiry mandated by § 2(d) goes to the cumulative effect of differences in the essential characteristics of the goods and differences in the marks.”). A. Similarity of the Marks and Strength of the Marks We turn to the first DuPont factor, which requires us to determine the similarity or dissimilarity of the marks when viewed in their entireties in terms of appearance, sound, connotation and overall commercial impression. Palm Bay Imps. Inc. v. Veuve Clicquot Ponsardin Maison Fondee En 1772, 396 F.3d 1369, 73 USPQ2d 1689, 1691 (Fed. Cir. 2005). The test, under the first DuPont factor, is not whether the marks can be distinguished when subjected to a side-by-side comparison, but rather whether the marks are sufficiently similar in terms of their overall commercial impression that confusion as to the source of the goods or services offered under the respective marks is likely to result. Applicant’s mark is FLCBANK and Registrant’s mark is FLC CAPITAL ADVISORS. Serial No. 88134190 - 4 - Each mark is constructed similarly, composed of the letter combination FLC, followed by a descriptive, if not generic, term(s). BANK, in Applicant’s mark, although combined with the letters FLC, is a descriptive or generic term for a financial institution that offers banking services;3 the term undoubtedly would be disclaimed if it were not displayed in a combined manner with the letters FLC. CAPITAL ADVISORS in Registrant’s mark has been disclaimed and is descriptive or generic wording when used in connection with financial consultation and investment advice services.4 The inclusion of a space between the terms in Registrant’s mark, or lack thereof in Applicant’s mark, is not a distinguishing feature of the marks. See, e.g., Seaguard Corp. v. Seaward Int’l, Inc., 223 USPQ 48, 51 (TTAB 1984) (“[T]he marks ‘SEAGUARD’ and ‘SEA GUARD’ are, in contemplation of law, identical (internal citation omitted).”). In considering the marks in their entireties, we find the marks are similar in appearance, meaning and sound, in that they share the identical FLC letter combination as the first part of each mark. The different words in the marks that follow the letter combination FLC namely, BANK and CAPITAL ADVISORS, do not distinguish the marks because those terms are at least descriptive, if not generic. 3 We take judicial notice of the dictionary definition of bank as “an organization that holds money belonging to others, investing and lending it to get more money, or the building in which the organization is situated.” CAMBRIDGE DICTIONARY, https://dictionary.cambridge.org/us/dictionary/english/bank (accessed August 26, 2020). The Board may take judicial notice of dictionary definitions in online dictionaries that exist in printed format. In re S. Malhotra & Co. AG, 128 USPQ2d 1100, 1104 n.9 (TTAB 2018). 4 By disclaiming the wording CAPITAL ADVISORS, Registrant has conceded the wording is, at a minimum, descriptive of Registrant’s services. In re Pollio Dairy Prods. Corp., 8 USPQ2d 2012, 2014 n.4 (TTAB 1988). Serial No. 88134190 - 5 - Applicant argues that its customers know that FLC in its mark stands for Florida Capital Bank and points out that FLC in Registrant’s mark means Franklin Loan Corporation. Applicant’s brief, 8 TTABVUE 11-12, 15. However, there is nothing in the marks that alerts consumers to this information. The letters FLC, on their face, have no particular meaning, and there is no additional wording that would inform the consumer what the letters FLC stand for in either mark. As indicated, in analyzing the similarity of the marks, we must consider them in their entireties. However, it is nevertheless appropriate, for rational reasons, to regard certain features of the marks as being more dominant or otherwise significant, and therefore to give those features greater weight. Stone Lion Capital Partners, LP v. Lion Capital LLP, 76 F.3d 1317, 110 USPQ2d 1157, 1161 (Fed. Cir. 2014); In re Nat’l Data Corp., 753 F.2d 1056, 224 USPQ 749, 751 (Fed. Cir. 1985). Descriptive or generic terms in a mark are often less significant in creating the mark’s commercial impression and generally given less weight. See In re Nat’l Data Corp., 224 USPQ at 751 (“a descriptive component of a mark may be given little weight in reaching a conclusion on likelihood of confusion”); In re Code Consultants Inc., 60 USPQ2d 1699, 1702 (TTAB 2001). Applicant acknowledges that Applicant’s and Registrant’s marks do have a similarity in that they share the letter combination FLC and that the terms BANK and CAPITAL ADVISOR in each mark are at least descriptive. Applicant’s brief, 8 TTABVUE 14-15. However, Applicant contends that the different descriptive terms Serial No. 88134190 - 6 - that follow the letter combination FLC can serve to distinguish the marks as a whole. Applicant’s brief, 8 TTABVUE 14-18. In particular, Applicant submits that the marks have entirely different connotations and commercial impressions due to the addition of descriptive words BANK and CAPITAL ADVISORS to the letter combination FLC. Applicant’s brief, 8 TTABVUE 14-15. Applicant also asserts that CAPITAL ADVISORS is a term of art and “signals to consumers the precise nature of the [Registrant’s] services” which is personal investment advisors and wealth managers. Applicant’s brief, 8 TTABVUE 12, (referencing April 11, 2019 Response to Office Action, at TSDR 19-20; November 15, 2019 Request for Reconsideration at TSDR 49-99). Applicant submits that BANK, on the other hand, signals to consumers that Applicant is a bank that “holds money, offers credit card services, business loans, mortgages, and financial products of that nature” and that the term BANK does not provide the connotation “of advice or guidance of any sort.” Applicant’s brief, 8 TTABVUE 15. While we accept Applicant’s arguments that the additional disclaimed terms in each of the marks convey significant information to the consumer as to the nature of Applicant’s and Registrant’s services, the information conveyed relates to the nature of the identified services, not the source of the services. It is the source identifying element or elements that are dominant and most important in determining likelihood of confusion. Thus, we are unpersuaded that BANK and CAPITAL ADVISORS are distinguishing terms that outweigh the similarity of the marks. Serial No. 88134190 - 7 - Applicant also points to cases where the Board found that the addition of a descriptive term was sufficient to distinguish the marks because the shared term was weak. Applicant’s brief, 8 TTABVUE 16-18. However there is no evidence in the record to show that FLC is weak in relation to Registrant’s services such that the presence of the descriptive, if not generic, wording BANK in Applicant’s mark or the descriptive, if not generic wording, CAPITAL ADVISORS in Registrant’s mark would be sufficient to distinguish these marks as a whole.5 We conclude that the first element in each mark, FLC, is the dominant term, and which, in each instance, identifies the source of the services and contributes to the overall commercial impression of the marks. See, e.g., Presto Prods. Inc. v. Nice-Pak Prods., Inc., 9 USPQ2d 1895, 1897 (TTAB 1988) (“it is often the first part of a mark which is most likely to be impressed upon the mind of a purchaser and remembered”). Thus, the terms BANK and CAPITAL ADVISORS in Applicant’s and Registrant’s marks are each entitled to less weight in analyzing the overall commercial impression of the marks. When we compare FLCBANK and FLC CAPITAL ADVISORS in their entireties, and give greater weight to the dominant elements, we conclude that the marks in their entireties are more similar than dissimilar. While admittedly there are 5 In its November 4, 2019 Request for Reconsideration at TSDR 100-129, Applicant submitted third-party registrations for the marks (FBC Home Loans, FSC Federal Benefits Consultants, FSC, FDC Financial, FGC, FHC, and FMC) and third-party uses (FBC Mortgage, FSB Farmer State Bank, FCB Banks, FDC Financial, and FGC/FGC Securities) showing marks or uses with three letter combinations containing the letters “F” and “C” but which differ from Applicant’s and Registrant’s marks by the middle letter. Accordingly, this evidence is not probative as to whether the letter combination FLC is weak in relation to Registrant’s services. Serial No. 88134190 - 8 - differences in the marks, as discussed above, the letter combination FLC in both marks contributes to their overall similarity and outweighs any differences. See In re Denisi, 225 USPQ 624, 624 (TTAB 1985) (“[I]f the dominant portion of both marks is the same, then confusion may be likely notwithstanding peripheral differences.”). This DuPont factor weighs in favor of finding a likelihood of confusion. B. Relatedness of the Services We next consider the second DuPont factor. This factor “considers ‘[t]he similarity or dissimilarity and nature of the goods or services as described in an application or registration.’” In re Detroit Athletic Co., 903 F.3d 1297, 128 USPQ2d 1047, 1051 (Fed. Cir. 2018) (quoting DuPont, 177 USPQ at 567). Our analysis under this factor is based on the identifications of services in the application and the cited registration. Id.; Stone Lion Capital Partners, LP v. Lion Capital LLP, 746 F.3d 1317, 110 USPQ2d 1157, 1161-63 (Fed. Cir. 2014). In analyzing the second DuPont factor, it is not necessary that the services of Applicant and Registrant be similar or even competitive to support a holding of likelihood of confusion. It is sufficient if the respective services are related in some manner and/or that the conditions surrounding their marketing are such that they would be encountered by the same persons under circumstances that could, because of the similarity of the marks used thereon, give rise to the mistaken belief that they emanate from, or are associated with, the same source. Coach Servs. Inc. v. Triumph Learning, LLC, 668 F.3d 1356, 101 USPQ2d 1713, 1722 (Fed. Cir. 2012) (quoting 7- Eleven Inc. v. Wechsler, 83 USPQ2d 1715, 1724 (TTAB 2007)). In addition, “it is Serial No. 88134190 - 9 - sufficient for finding a likelihood of confusion if relatedness is established for any item encompassed by the identification of goods [or services] within a particular class in the application.” In re Aquamar, Inc., 115 USPQ2d 1122, 1126 n.5 (TTAB 2015) (citing Tuxedo Monopoly, Inc. v. Gen. Mills Fun Grp., 648 F.2d 1335, 209 USPQ 986, 988 (CCPA 1981)). Applicant’s services are “banking services; financial services, namely, mortgage lending and credit card services.” Registrant’s services are “Financial analysis and consultation; financial planning and management; investment advice; financial investment in the field of securities; investment services, namely asset acquisition, consultation, development and management services; debt management consultation; estate planning; insurance consultation; investment management of and distribution of variable annuities.” Applicant argues that the Examining Attorney has failed to demonstrate that the services are related, because although both services could be considered to be in the financial industry, the services are distinct and highly regulated making the barrier to entry difficult. Applicant’s brief, 8 TTABVUE 8-10, 19. Applicant also distinguishes its banking services as impersonal, electronic, and automated while Registrant’s services are personalized. Applicant’s brief, 8 TTABVUE 10-12. To support the assertion that the services are related, the Examining Attorney submitted third-party registrations based on use in commerce for services that cover both banking and, among other things, financial planning and financial investment services. November 25, 2019 Denial of Reconsideration at TSDR 2-172. Third-party Serial No. 88134190 - 10 - registrations that individually cover a number of different services and that are based on use in commerce serve to suggest that the listed services are of a type which may emanate from a single source. In re Albert Trostel & Sons Co., 29 USPQ2d 1783, 1785- 1786 (TTAB 1993). Examples include: HAWAIIUSA (Reg. No. 4532533) for services that include “banking” and “investment advice services,” November 25, 2019 Denial of Reconsideration at TSDR 2-4; BB&T (Reg. No. 4583618) for services that include “providing interactive and non- interactive banking,” “financial and investment consultation and information via global computer networks”; and “financial services, namely, investment advice, consultation and brokerage in the fields of stocks, bonds, mutual funds and other securities; and financial planning, financial forecasting, personal financial situation assessment and evaluation,” Id. at TSDR 8-10; SUNCOAST CREDIT UNION and design (Reg. No. 4730305) for services that include “banking services” and “investment services, namely asset acquisition, consultation, development and management services,” Id. at TSDR 18-20; HUNTINGTON PRIVATE CLIENT GROUP (Reg. No. 5105395) for services that include “banking services,” and “financial investment and planning services, namely, wealth management services and providing investment advice,” Id. at TSDR 21-23; BANC OF CALIFORNIA FINANCIAL INSTITUTIONS BANK and design (Reg. No. 4819108) for services that include “banking services” and “financial planning and investment advisory services, namely, wealth management, retirement planning, trust management account services, financial valuations, and providing information on financial investments,” Id. at TSDR 27-29; HOMESTREET BANK and design (Reg. No. 4793414) for services that include “banking services” and “financial planning and investment advisory services; investment of funds for others,” Id. at TSDR 33-35; M&T and design (Reg. No. 4865685) for services that include “banking services,” “financial management,” “financial planning”; and “financial investment services, namely, providing investment analysis, consultation, planning and advisory services,” Id. at TSDR 39-41; BETHPAGE FEDERAL CREDIT UNION B and design (Reg. No. 5048309) for services that include “banking services,” and “financial planning and investment advisory services,” Id. at TSDR 65-67; Serial No. 88134190 - 11 - BANK OF THE JAMES and design (Reg. No. 5425912) for services that include “banking services,” “financial management,” “financial consultation,” and “financial planning and investment services, namely, wealth management,” Id. at TSDR 90-92; NORTHERN TRUST (Reg. No. 5380734) for services that include “banking services,” and “investment advice and financial services, namely, financial planning for retirement,” Id. at TSDR 98-100. The Examining Attorney also submitted Internet website evidence to show that banking services and investment services may be offered under a common mark.6 May 3, 2019 Office Action at TSDR 2-72, hsbc.com, bankofamerica.com, wellsfargo.com, citigroup.com, sandyspringbank.com. Applicant argues that the Examining Attorney’s third-party registrations do not establish relatedness because there are over 30,000 registrations that cover investment services but not banking services which shows that banking services have not expanded into investment services. Applicant’s brief, 8 TTABVUE 20. Applicant also argues that capital advisors who offer investment services do not advertise or offer banking services. Id. In support of its argument, Applicant submitted lists of third-party registrations generated from two7 TESS (Trademark Electronic Search System) searches as well 6 Some banks offer the services under a common house mark while others use entirely different marks. Bank of America offers investment services under Merrill Edge and Merrill Lynch Wealth Management, Wells Fargo offer investment services under Wells Trade and Wells Fargo Advisors, Sandy Spring Bank offers investment services under Sandy Spring Private Investment Group, HSBC offers investment services under HSBC Securities (USA) Inc., Chase offers investment services under J.P. Morgan, and Citibank/Citi offers wealth management under Citigold, Citigold Private Client, and Citi Priority. May 3, 2019 Office Action at 2, 7, 21, 32, 43, 69. 7 The other TESS search results showed 11,000 registrations for banking services that do not cover investment services. November 4, 2019 Request for Reconsideration at TSDR 8-11. Serial No. 88134190 - 12 - as a few representative samples of third-party registrations from these searches.8 November 4, 2019 Request for Reconsideration at TSDR 8-48. Applicant also submitted website evidence to show that “capital advisors” offering investment advice and investment services do not offer the banking services, mortgage lending, or credit card services offered by Applicant. November 4, 2019 Request for Reconsideration at TSDR 49-99. Applicant argues that in view of the many registrations that do not cover both banking and investment services, the amount of registrations submitted by the Examining Attorney are not sufficient to demonstrate a connection between Applicant’s and Registrant’s respective services. Applicant’s brief, 8 TTABVUE 20; Applicant’s Reply brief, 11 TTABVUE 5. Under certain circumstances, a low number of third-party registrations may suggest that the services are, in fact, not related. However, in this case, the Examining Attorney has submitted over 50 third-party registrations for both banking services and financial and investment services. This is more than a sufficient number to demonstrate the relatedness of the services. In addition, the mere fact that other third parties do not offer both types of services does not undercut the probative value of third-party registrations or the website evidence that shows some parties do offer both services. “There is no requirement for [services] to be found related that all or even a majority of the sources of one [service] 8 To make a registration properly of record, a copy of the registration, and not just a list of registrations must be filed. See In re Dos Padres Inc., 49 USPQ2d 1860, 1861 n. 2 (TTAB 1998). The Examining Attorney did not object to the TESS lists of search results and treated them as being of record. Therefore, we have considered the lists for whatever probative value they may have. Id. Serial No. 88134190 - 13 - must also be sources of the other [service].” In re G.B.I. Tile and Stone Inc., 92 USPQ2d 1366, 1370 (TTAB 2009). Also, “the mere fact that some [services] are not included in a registration’s identification of [services] does not establish that the owner of the mark has not registered the mark for those [services] in another registration since, for example, the registrant may have begun using the mark [in connection with those services] at a later date.” Id. Thus, Applicant’s evidence and arguments do not successfully rebut the Examining Attorney’s third-party registration evidence that is probative of the relatedness of Applicant’s and Registrant’s services. As to Applicant’s arguments regarding the banking and investment industries being highly regulated, (Applicant’s brief, 8 TTABVUE 8-10, 19), differences in the way the services are regulated is not dispositive as to a finding of relatedness. We must assess whether consumers, who might not be familiar with the details of banking and investment regulation and oversight, would mistakenly believe that the respective services originate from the same source. Applicant also argues that the Examining Attorney’s website evidence does not establish relatedness because only large banks offer both banking and investment services and “the mere fact that different goods/services can be provided by a large concern does not compel the conclusion that those goods/services are related for the purposes of Section 2(d).” Applicant’s brief, 8 TTABVUE 19-20. However, we find the Examining Attorney’s website evidence probative. See Recot Inc. v. Becton, 214 F.3d 1322, 54 USPQ2d 1894, 1898 (Fed. Cir. 2000) (in considering Serial No. 88134190 - 14 - whether pet and human food are related, the Board erred in not considering evidence that “several large [third-party] companies produce and sell both pet and human food”). The website evidence is supported by the many third-party registrations that are registered for banking services and investment services as discussed above. The second DuPont factor favors a finding of likelihood of confusion. C. Channels of Trade, Classes of Consumers and Conditions of Sale The third DuPont factor considers “the similarity or dissimilarity of established, likely-to-continue trade channels.” In re Detroit Athletic Co., 128 USPQ2d at 1051 (quoting DuPont, 177 USPQ at 567). Our analysis under this factor is based on the identifications of services in the application and the cited registration. Id.; Stone Lion Capital Partners, 110 USPQ2d at 1161-63. As to the fourth DuPont factor, we consider the “conditions under which and buyers to whom sales are made.” DuPont 177 USPQ at 567. We agree with Applicant that the Examining Attorney has misstated the law when she states that related, but not legally identical services, are presumed to have overlapping channels of trade, quoting In re Viterra Inc., 671 F.3d 1358, 1362, 101 USPQ2d 1905, 1908 (Fed. Cir. 2012). When the services are not identical, or legally identical, there is no such presumption. Rather, in the absence of a restriction to the identification of services, as we have here, we must assume that Applicant’s and Registrant’s services travel in “the normal and usual channels of trade and methods of distribution” for each of the identified services. CBS Inc. v. Morrow, 708 F.2d 1579, Serial No. 88134190 - 15 - 218 USPQ 198, 199 (Fed. Cir. 1983). See also Hewlett-Packard Co. v. Packard Press Inc., 281 F.3d 1261, 62 USPQ2d 1001, 1005 (Fed. Cir. 2002). Both Applicant’s and Registrant’s services are offered to the general public, and the potential purchasers are those individuals interested in banking services and financial investment services. The Examining Attorney’s website evidence shows that banks also market investment services to its potential customers, and therefore, there is an overlap of potential purchasers. May 3, 2019 Office Action at TSDR 2-72. Applicant also argues that there is no evidence in the record that the services are marketed in proximity to one another, except for large banks. Applicant’s brief, 8 TTABVUE 20. However, marketing proximity is not an essential factor. The question is whether a consumer is likely to think that the services have a common source or sponsorship. Cf. Trak Inc. v. Traq Inc., 212 USPQ 846, 851 (TTAB 1981) (close physical proximity of the display of goods is not a significant factor, but whether consumers are likely to think that the products have commonality as to their source or sponsorship). Applicant submits that the fact that banking services and investment services both use Internet marketing is insufficient to establish overlapping trade channels because of the ubiquity of the Internet. Applicant’s brief, 8 TTABVUE 22. Applicant also asserts that Applicant’s and Registrant’s trade channels differ because although “brick and mortar” locations for banks exist, banks now more commonly offer their services through mobile banking and online, while investment services such as Registrant offer their personalized services by appointment in designated locations Serial No. 88134190 - 16 - or over the telephone. Applicant’s brief, 8 TTABVUE 21, 22; Applicant’s Reply brief, 11 TTABVUE 5, 6. However, Applicant’s arguments do not successfully rebut the Examining Attorney’s website evidence. The record supports a finding of overlapping channels of trade because the Examining Attorney’s website evidence shows that the same entities offer both Applicant’s and Registrant’s services to potential purchasers and that the services may be delivered in physical locations, online, or through mobile applications. May 3, 2019 Office Action at TSDR 2, 5-8, 10, 13-14, 29, 32-33, 35, 36, 39, 41, 42, 44, 49, 50, 51, 69. Applicant also argues that the Examining Attorney ignores the extrinsic evidence regarding Applicant’s and Registrant’s trade channels that it submitted with its April 11, 2019 response. Applicant’s Reply brief, 11 TTABVUE 5; April 11, 2019 Response to Office Action at TSDR 21-52. However, this argument disregards the requirement that we look to, and not beyond, the identifications of services in the application and registration in comparing the trade channels. See Octocom Systems, Inc. v. Houston Computers Services Inc., 918 F.2d 937, 16 USPQ2d 1783, 1787 (Fed. Cir. 1990). Consequently, we cannot consider extrinsic evidence regarding Applicant’s and Registrant’s trade channels. In re Bercut-Vandervoort & Co., 229 USPQ 763, 764 (TTAB 1986) (extrinsic evidence and argument suggesting trade-channel restrictions not specified in application rejected). As to purchaser care, Applicant argues that Registrant’s investment services involve a degree of care stating: “[c]ertainly, consumers can be expected not to invest Serial No. 88134190 - 17 - significant sums and plan their financial futures without reasonable research of their financial advisors. At the very least, consumers know who they are engaging when they engage their financial advisors.” 8 TTABVUE 24. As to Applicant’s services, Applicant points to case law to bolster its argument and submits that“[c]ustomers do not pick banking services off the shelf, like cereal at a supermarket” and its consumers are “sophisticated and discerning.” 8 TTABVUE 21. Although the services recited in the application and cited registration encompass sophisticated consumers, we must make our determination based on the least sophisticated consumer. Stone Lion Capital, 110 USPQ2d at 1163. There is no evidence in the record establishing that general-public consumers of the banking and investment services identified in the application and registration are sophisticated or would exercise a high degree of care. See, e.g., Lincoln Nat’l Corp. v. Anderson, 110 USPQ2d 1271, 1283 n.18 (TTAB 2014) (where relevant consumers of banking, financial planning, and investment services consisted of both ordinary and knowledgeable and sophisticated consumers, “this factor certainly would not weigh significantly in applicant’s favor”). See also Amalgamated Bank of New York v. Amalgamated Trust & Savings Bank, 842 F.2d 1270, 6 USPQ2d 1305, 1308 (Fed. Cir. 1988 (while some consumers choose their banks with care, others consumers do not). In the absence of any evidence establishing sophistication of the relevant consumer, we find the fourth DuPont factor is neutral. Applicant also asserts that rights in a mark are acquired by use in the marketplace, not by registration of a trademark, and “confusion is not caused by Serial No. 88134190 - 18 - registration” and therefore it should be allowed to register its FLCBANK mark. To the extent that Applicant is arguing that its right to register should follow its right to use, (i.e., conforming the register to the realities of the marketplace) such use does not in itself entitle Applicant to register the FLCBANK mark. In re Sox Unlimited, Inc., 169 USPQ 682, 683 (TTAB 1971) (“while applicant has strenuously urged that it has the right to use the subject trademark, it does not necessarily follow therefrom that it has the right to register the same mark under the 1946 Act”). II. Conclusion We have considered all of the arguments and evidence of record. We find that the marks at issue are similar, that Applicant’s identified services are related to Registrant’s services, and that the services would move in some of the same trade channels to the same class of purchasers. Therefore, we conclude that confusion is likely. Decision: The refusal to register Applicant’s mark FLCBANK is affirmed. Copy with citationCopy as parenthetical citation