Dorothy T. Pleasant, Complainant,v.Mel R. Martinez, Secretary, Department of Housing and Urban Development, Agency.

Equal Employment Opportunity CommissionJul 25, 2002
01A10307_r (E.E.O.C. Jul. 25, 2002)

01A10307_r

07-25-2002

Dorothy T. Pleasant, Complainant, v. Mel R. Martinez, Secretary, Department of Housing and Urban Development, Agency.


Dorothy T. Pleasant v. Department of Housing and Urban Development

01A10307

July 25, 2002

.

Dorothy T. Pleasant,

Complainant,

v.

Mel R. Martinez,

Secretary,

Department of Housing and Urban Development,

Agency.

Appeal No. 01A10307

Agency No. FW-00-05

DECISION

Complainant filed a timely appeal with this Commission from a final

agency decision dated September 6, 2000, dismissing her complaint of

unlawful employment discrimination in violation of Title VII of the Civil

Rights Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq.,

the Age Discrimination in Employment Act of 1967 (ADEA), as amended, 29

U.S.C. � 621 et seq., and Section 501 of the Rehabilitation Act of 1973

(Rehabilitation Act), as amended, 29 U.S.C. � 791 et seq.

In her complaint, complainant alleged that she was subjected to

discrimination on the bases of race, sex, religion, age, disability

and in reprisal for prior EEO activity when:

On May 24, 1999, complainant received a falsified final agency decision

(FAD) listing eleven claims instead of twelve claims;

On August 12, 1999, complainant received a letter from the Director of

the Departmental EEO Division stating, �I have been informed that you

indicate that you didn't receive a copy of [an] �Attachment A' of the

FAD [for a final agency decision dated May 24, 1999, addressing twelve

complaints that complainant had filed]; therefore, I am providing you

with another copy;�

On September 21, 1999 and ongoing, the agency refused to provide

complainant with requested reasonable accommodations of a copy machine,

scanner, and fire-proof file cabinets in the Union Office;

Since July 15, 1999, the agency refused to provide complainant with

computer equipment that functions properly;

On September 21, 1999, complainant discovered that her 1996 settlement

agreement promoting her from a GS-05 clerk to a GS-09/11 housing

management specialist had been removed from her file without her knowledge

or consent;

In September 1999, the agency denied complainant access to all Employee

Service Center files and records regarding complainant;

In September 1999, the agency failed and refused to maintain her official

personnel folder in accordance with federal law, rules, and Office of

Personnel Management regulations;

The agency refused to timely correct her SF-50 and personnel record

to indicate that she was a Public Housing Revitalization Specialist,

not a Fnancial Analyst;

On October 8, 1999, the agency refused to repay and restore complainant's

leave for a five-day suspension and AWOL charges from October 31, 1996

to November 5, 1996; and

In October 1999, the agency failed to comply with the Commission's

Compliance Order 069991463 concerning Agency No. FW-94-19/Appeal

No. 01973904.

In its final decision, the agency dismissed complainant's complaint.

The agency dismissed claim 1 on the grounds that complainant alleged

dissatisfaction with the processing of a previously filed complaint;

claim 2 on the grounds that complainant alleged dissatisfaction with the

processing of a previously filed complaint and stated the same claim

raised in a prior EEO complaint that is on appeal to the Commission;

claim 3 on the grounds that it stated the same claim raised in previous

EEO complaints (Agency Nos. FW-98-06 and FW-98-17); claim 4 on the grounds

that it stated the same claim raised in previous EEO complaints (Agency

Nos. FW-93-38, FW-98-06, and FW-98-29); claims 5 - 7 on the grounds that

the claims constituted an abuse of the EEO process; claim 8 on the grounds

that it states the same claim raised in a previous EEO complaint (Agency

No. FW-98-17); claim 9 on the grounds that it involves a matter that

complainant elected to pursue through a negotiated grievance process,

constitutes an abuse of the EEO process, states the same claim as a

previous EEO complaint, and fails to state a claim; and claim 10 on the

grounds that it constitutes an abuse of the EEO process because the same

matter has been appealed to the Commission.

Abuse of Process

The Commission rejects the agency's determination that claims 5, 6, 7,

9, and 10, should be dismissed as abuse of process. EEO Regulations

provide that an agency shall dismiss a complaint where the agency

finds that the complaint is part of a clear pattern of misuse of the

EEO process for a purpose other than the prevention and elimination

of employment discrimination. 29 C.F.R. � 1614.107(a)(9); See Buren

v. USPS, EEOC Request No. 05850299 (November 18, 1985). Nevertheless,

only on very rare occasions has the Commission found that a particular

complaint constitutes abuse of process, mainly because public policy

favors the preservation of complainants' EEO rights whenever possible.

Love v. Pullman, Inc., 404 U.S. 552 (1972); Wrenn v. EEOC, EEOC Appeal

No. 01932105 (August 19, 1993).

In this matter, the agency determined that the complainant engaged in

abuse of process by filing the instant complaint wherein she raises

frivolous issues that lack specificity and are similar to matters

previously resolved and adjudicated through the EEO and grievance

processes.

However, upon review, the Commission finds insufficient evidence

to conclude that complainant used the EEO process for the purpose of

circumventing administrative processes or overburdening the EEO system.

The Commission notes that while complainant has filed multiple complaints

regarding matters similar to the instant complaint, the majority of

the instant ten claims concern distinct, separate matters, rather

than duplicative claims on the same matters. We therefore determine

that neither the numerosity nor the subject matter of complainant's

complaints evidence a clear intent by complainant to utilize the EEO

process for impermissible purposes. Consequently, the Commission finds

that complainant's complaint does not constitute abuse of process.

Because the agency dismissed claims 5, 6, and 7 exclusively on the

grounds of abuse of process, the agency's decision to dismiss those

claims is REVERSED.

Claims 1, 2 and 10

EEO Regulation 29 C.F.R. � 1614.107(a)(8) provides that the agency shall

dismiss a complaint that alleges dissatisfaction with the processing of

a previously filed complaint.

In claim 1, complainant alleged that she received a falsified final

agency decision for a prior EEO complaint. We determine that this matter

involves complainant's dissatisfaction with the processing of her prior

EEO complaint. Consequently, we find that the agency's dismissal of

claim 1 was proper and is AFFIRMED.

In claim 2, complainant alleged that the agency improperly transmitted

a letter to her indicating that it had previously failed to submit

an attachment to a prior final agency decision regarding twelve

other complaints filed by complainant. We find that this matter also

addresses dissatisfaction of complaint processing of a prior complaint.

The agency's dismissal of this claim was therefore proper and is AFFIRMED.

In claim 10, complainant alleged that the agency failed to comply

with the Commission's compliance order in Pleasant v. Department of

Housing and Urban Development, EEOC Appeal No. 01973904 (June 21, 1999).

Under Management, Directive 110, dissatisfaction with the processing

and adjudication of prior complaints must be raised within the

underlying complaint, not a new complaint. Complainant should petition

the Commission for enforcement of its order and decision instead of

filing this claim in a separate complaint. See 29 C.F.R. � 1614.503(a).

Consequently, we find that the agency's dismissal of claim 10 was proper

and is AFFIRMED.

Claims 3, 4, 8 and 9

The regulation set forth at 29 C.F.R. � 1614.107(a)(1) provides that

the agency shall dismiss a complaint that states the same claim that is

pending before or has been decided by the agency or Commission.

The agency determined that claim 3 stated the same claim alleged in

Agency Nos. FW-98-06 and FW-98-17. In claim 3, complainant alleged that

in 1999, the agency failed to provide her with three requested office

equipment items (copy machine, scanner, cabinet ) on September 21, 1999.

The record reveals that in Agency No. FW-98-17, complainant alleged

that the agency failed to provide her with a copy machine for the union

office in 1998. The record further reveals that in Agency No. FW-98-06,

complainant alleged that management denied her a reasonable accommodation

by not giving her a laser printer and copier. After a thorough review of

the record, the Commission determines that claim 3 is an elaboration of

the matters raised in complainant's previous complaints. The Commission

AFFIRMS the agency's dismissal of claim 3.

The agency determined that claim 4 stated the same claim alleged in

Agency Nos. FW-93-38, FW-98-06, and FW-98-29. In claim 4, complainant

alleged that the agency failed to provide her with functioning computer

equipment. The record reveals that in Agency No. FW-98-06, complainant

alleged that management denied her a reasonable accommodation by not

giving her a laser printer and copier. The record further reveals

that in Agency No. FW-98-29, complainant alleged that the agency failed

to provide her with a Pentium computer. After a thorough review of

the record, the Commission determines that as in the case with claim

3 discussed above, claim 4 is an elaboration of matters alleged in

complainant's previous complaints. The Commission AFFIRMS the agency's

dismissal of claim 4.

The agency determined that claim 8 stated the same claim complainant

previously alleged in Agency No. FW-98-17. In Agency No. FW-98-17,

complainant alleged that the agency failed to change her title from

Housing Management Specialist to Public Housing Revitalization Specialist

to Financial Analyst. In claim 8 of the instant complaint, complainant

alleged that the agency failed to correct her SF-50 and personnel record

to indicate that she was a Public Housing Revitalization Specialist, not

a Financial Analyst. The Commission determines that the matters in the

instant complainant are an elaboration of the matters in complainant's

previous EEO complaint. Therefore, we AFFIRM the agency's dismissal of

claim 8 on the grounds of stating the same claim as a previous EEO claim.

Further, the agency determined that claim 9 stated the same claim

complainant previously alleged in Agency No. FW-99-06. In Agency

No. FW-99-06, complainant alleged that the agency failed to adjust

her leave and repay her for AWOL charges from June 26, 1996 through

November 5, 1996. In claim 9 of the instant complaint, complainant

likewise alleges that the agency refused to repay and restore leave

for charges from October and November 1996. Consequently, we determine

that the agency properly dismissed claim 9 for stating the same claim

as complainant's previous complaint.<1>

Accordingly, the Commission AFFIRMS the agency's dismissals of claims 1,

2, 3, 4, 8, 9, and 10. The Commission REVERSES the agency's dismissals of

claims 5, 6, and 7 and REMANDS these claims to the agency for further

processing consistent with the ORDER below.

ORDER (E0900)

The agency is ordered to process the remanded claims (claims 5, 6, and 7)

in accordance with 29 C.F.R. � 1614.108. The agency shall acknowledge to

the complainant that it has received the remanded claims within thirty

(30) calendar days of the date this decision becomes final. The agency

shall issue to complainant a copy of the investigative file and also shall

notify complainant of the appropriate rights within one hundred fifty

(150) calendar days of the date this decision becomes final, unless the

matter is otherwise resolved prior to that time. If the complainant

requests a final decision without a hearing, the agency shall issue a

final decision within sixty (60) days of receipt of complainant's request.

A copy of the agency's letter of acknowledgment to complainant and a

copy of the notice that transmits the investigative file and notice of

rights must be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (T0900)

This decision affirms the agency's final decision/action in part, but it

also requires the agency to continue its administrative processing of a

portion of your complaint. You have the right to file a civil action in

an appropriate United States District Court within ninety (90) calendar

days from the date that you receive this decision on both that portion

of your complaint which the Commission has affirmed and that portion

of the complaint which has been remanded for continued administrative

processing. In the alternative, you may file a civil action after

one hundred and eighty (180) calendar days of the date you filed your

complaint with the agency, or your appeal with the Commission, until

such time as the agency issues its final decision on your complaint.

If you file a civil action, you must name as the defendant in the

complaint the person who is the official agency head or department head,

identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. If you file

a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

July 25, 2002

__________________

Date

1Because we are affirming the agency's

dismissal of claim 9 on the grounds of stating the same claim as a

previous EEO complaint, we will not address the agency's alternative

grounds for dismissal, i.e., that complainant elected to pursue claim 9

through the grievance process and that the matter fails to state a claim.