Donald Dennis, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, (Southeast Area) Agency.

Equal Employment Opportunity CommissionMay 30, 2008
07-2006-0071_Dennis (E.E.O.C. May. 30, 2008)

07-2006-0071_Dennis

05-30-2008

Donald Dennis, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, (Southeast Area) Agency.


Donald Dennis,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

(Southeast Area)

Agency.

Appeal No. 07200600711

Agency No. 4H300032604

Hearing No. 110-A5-0307X

DECISION

In conjunction with the issuance of its June 19, 2006 final order,

the agency filed a timely appeal which the Commission accepts pursuant

to 29 C.F.R. � 1614.405(a). On appeal, the agency requests that the

Commission affirm its rejection of an EEOC Administrative Judge's

(AJ) finding of discrimination in violation of Title VII of the Civil

Rights Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq.

The agency also requests that the Commission affirm its rejection of

the relief ordered by the AJ.

Complainant initiated EEO counseling on September 20, 2004, and filed

his formal complaint on November 30, 2004, alleging that the agency

discriminated against him on the bases of sex (male) and in reprisal for

prior protected EEO activity when: (1) he received a Proposed Letter

of Warning in Lieu of Time-Off Seven-Day Suspension dated August 27,

2004, charging complainant with failure to perform his duties and

failure to follow instructions; (2) since August 7, 2004, he had been

required to submit weekly schedules while female supervisors are not;

(3) he was required to work June 19, 2004 through October 4, 2004,

from 4:00 a.m. to 1:00 p.m. without receiving night differentials while

female supervisors had received night differential payments; and (4)

his schedule was changed frequently.

On August 17, 2005, and September 7, 2005, an EEOC Administrative Judge

(AJ) conducted a hearing on the above-referenced matter. On March

8, 2006, a hearing on damages was also conducted. The AJ issued his

Decision and Award of Compensatory Damages on May 26, 2006. The AJ found

discrimination on the basis of complainant's gender (male) regarding

his frequent schedule changes in 2004. The agency was ordered to pay

complainant $13,000.00 in non-pecuniary damages, provide complainant's

supervisor (S1) with EEO training, post a notice of the discrimination

on the employee bulletin boards, and award attorney's fees in the amount

of $7,718.25.

On June 19, 2006, the agency filed its Notice of Appeal. The agency

asserts that the AJ's decision was not based upon the preponderance

of evidence standard and that complainant failed to present sufficient

evidence of pretext. In addition, the agency asserts that the level of

discrimination does not warrant a $13,000.00 compensatory damages award.

ANALYSIS AND FINDINGS

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as "such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion." Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a

de novo standard of review, whether or not a hearing was held.

In his decision, the AJ concludes, inter alia, that complainant presented

sufficient evidence of pretext with respect to S1 explanation for

the numerous changes in complainant's schedule. According to the AJ,

both complainant and the only other male supervisor (C1) testified that

they received frequent schedule changes in 2004. Although complainant

initially asked for a schedule change so he could work on the day shift,

his schedule continued to change, against his wishes. With the showing

that the two male supervisors in the facility had similar experiences,

along with the fact that no female supervisor received any schedule

changes, the AJ concluded that S1's nondiscriminatory, legitimate reason

was pretext for gender discrimination.

We find substantial evidence in the record to support the AJ's finding

of gender discrimination. In this regard, we note that the undisputed

testimony of various witnesses indicate that only the male supervisors

had schedule changes during the relevant period. In addition, we

find sufficient evidence in the record to support the finding that

complainant's supervisor's (S1) was not credible with respect to this

issue. Specifically, we find that S1 contradicted his own testimony on

various occasions.2 In addition, we note that C1 credibly corroborated

complainant's testimony and witnessed conduct by S1 that reflected bias

against male supervisors. Accordingly, we REVERSE the agency's final

action with respect to the AJ's finding of discrimination.

COMPENSATORY DAMAGES AWARD

Without any analysis, the agency asserts that the finding of

discrimination with respect to "such a limited issue does not justify

the award of compensatory damages".3

The Civil Rights Act of 1991 (CRA) authorizes awards of compensatory

damages as relief for intentional discrimination in violation of

Title VII. See 42 U.S.C. � 1981a. The United States Supreme Court

has affirmed the Commission's holding that compensatory damages are

recoverable in the administrative process. See West v. Gibson, 527

U.S. 212 (1999); Jackson v. United States Postal Service, EEOC Appeal

No. 01923399 (November 12, 1992) (compensatory damages may be awarded

for losses and suffering due to discriminatory acts or conduct of the

agency and include past pecuniary losses, future pecuniary losses,

and non-pecuniary losses that are directly or proximately caused by the

agency's discriminatory conduct); See Compensatory and Punitive Damages

Available Under Section 102 of the Civil Rights Act of 1991, EEOC Notice

No. N915.002 (July 14, 1992) (Notice) (Compensatory damages are not

available for discriminatory activity occurring prior to November 21,

1991, the effective date of the CRA.

In a claim for compensatory damages, a complainant must demonstrate,

through appropriate evidence and documentation, the harm suffered as a

result of the agency's discriminatory action; the extent, nature, and

severity of the harm suffered; and the duration or expected duration of

the harm. Rivera v. Department of the Navy, EEOC Appeal No. 01934156

(July 22, 1994); Notice at 11-12, 14; Carpenter v. Department of

Agriculture, EEOC Appeal No. 01945652 (July 17, 1995). Objective evidence

in support of a claim for pecuniary damages includes documentation showing

actual out-of-pocket expenses with an explanation of the expenditure and,

for non-pecuniary claims, statements from the complainant and others,

including family members, co-workers, and medical professionals. Notice

at 9; Carle v. Department of the Navy, EEOC Appeal No. 01922369 (January

5, 1993). Awards are limited to compensation for the actual harm

suffered as a result of the agency's discriminatory actions. See Carter

v. Duncan-Higgans, Ltd., 727 F.2d 1225 (D.C. Cir. 1994); Notice at 13.

The agency is only responsible for those damages that are clearly shown

to be caused by the agency's discriminatory conduct. Carle v. Department

of the Navy, supra. To recover damages, the complainant must prove that

the employer's discriminatory actions were the cause of the pecuniary

or non-pecuniary loss. Notice at 8. An award of compensatory damages

for non-pecuniary losses, including emotional harm, should reflect the

extent to which the agency's discriminatory action directly or proximately

caused the harm and the extent to which other factors also caused the

harm. Notice at 11-12.

The extent of an agency's liability may be tempered by other factors

that affected a complainant, in particular herein, complainant's stress

about his wife's medical condition at the time of the agency's action.

However, when the harm caused by the agency's action is an aggravation of

pre-existing conditions, the agency is generally liable for additional

harm. Notice at 11. In considering such cases, the Commission relies

on the principle that "a tortfeasor takes its victims as it finds

them." Wallis v. United States Postal Service, EEOC Appeal No. 01950510

(November 13, 1995). Lastly, the Commission has held that a proper

compensatory award should not be monstrously excessive standing alone,

and must be consistent with awards made in similar cases. See Cygnar

v. City of Chicago, 865 F.2d 827, 848 (7th Cir. 1989).

At the hearing on damages, complainant called his wife (W1) and C1 to

testify in support of his claim. According to complainant's testimony,

his schedule began changing from January 2004 until November 2004.

As a result of the frequent changes, he was unable to: (1) attend

events with his wife, including, dinner; (2) go shopping with his wife;

(3) attend bible study classes; and (4) share meals with his father.

Further, according to complainant, his sex life significantly decreased.

Additionally, complainant stated that his woodworking business

deteriorated because he and C1 were unable to complete the work.

Moreover, as a result of the frequent schedule changes, complainant

became depressed. When he came home from work he was angry with his

boss. Mentally he was not there, and he began drinking. Prior to this

period, he drank occasionally on the week-ends. However, according to

his testimony, during the relevant time period, he drank every day.

W1 explained that based on the frequent schedule changes, she did not

know if complainant was coming or going. She estimated that his schedule

changed weekly. W1 noted that she worked until 5 pm. After work, she and

complainant would engage in various activities. For example, they would

have dinner together, ride their bikes in the park, visit complainant's

father, attend church, attend Wednesday Bible study, and attend marriage

retreats. Similarly, she noticed that complainant and C1 were unable to

work on their woodwork. W1 also testified that prior to his frequent

change of schedule, complainant would drink socially for celebration.

However, during this period, he began to drink excessively. Additionally,

W1 testified that their sex lives changed and they discussed divorce.

She further noticed that complainant stopped eating and began losing

weight. Generally, the changes in schedule effected their communication

and they argued all the time. After complainant transferred out of

the facility in November 2004, she recounted that it took a few months

for their relationship to return to normal. As for her stomach cancer,

W1 noted that she had some minor side effects from this disease during

the time period at issue here. There were no other stressors for the

two of them at this time.

C1 testified that as a result of complainant's frequent schedule changes,

complainant became irritable as well as argumentative. C1 was also

aware that his own frequent schedule changes affected his relationship

with his wife. Further, according to C1, complainant was not dressing

the same. Finally, he noted that the frequent changes "killed" their

woodworking business.

Based upon our review of the entire record in this matter, we find

substantial evidence in support of the AJ's $13,000.00 compensatory

damages award. This award is based on the harm experienced as a result

of the agency's actions, takes into account the severity of the harm and

the period of time that the complainant experienced the harm, is not

"monstrously excessive" standing alone, is not the product of passion

or prejudice, and it is not inconsistent with awards in similar cases.

See Almera v. Department of Veterans Affairs, EEOC Appeal No. 01A13618

(January 30, 2002) ($12,000.00 in non-pecuniary damages awarded where

discriminatory non-selection caused complainant to experience humiliation,

anxiety, headaches, sleeplessness, and a loss of appetite); Mallon

v. Department of Justice, EEOC Appeal No. 01996723 (March 13, 2002)

($15,000.00 in non-pecuniary damages awarded where cancellation of desk

audit and denial of grade increase caused stress, emotional problems,

marital difficulties, loss of enjoyment of life, and headaches); Eberly

v. United States Postal Service, EEOC Appeal No. 07A30085 (May 20,

2004) ($10,000.00 in non-pecuniary damages awarded for reprisal causing

complainant to experienced depression, sleeplessness, anxiety, low self

esteem, and nightmares, but the majority of symptoms were due to prior,

unrelated incident); Haven v. USPS, EEOC Appeal No. 07A30135 (March 19,

2004) ($10,000.00 awarded in non-pecuniary damages where discriminatory

non-selection caused complainant to experienced sleeplessness and

hostility, and felt like his world collapsed); Jenkins v. USPS,

EEOC Appeal No. 07A30087 (January 30, 2004) ($10,000.00 awarded in

non-pecuniary damages where discriminatory letter of warning caused

complainant to experienced a worsening of pre-existing stress, as well

as insomnia, and depression).4

Accordingly, after a review of the record in its entirety, including

consideration of all statements submitted on appeal, it is the decision

of the Equal Employment Opportunity Commission to REVERSE the final

agency order because the Administrative Judge's ultimate finding of

discrimination and award of damages are supported by substantial evidence

in the record.

ORDER

The agency is ordered to take the following action within thirty (30)

days of the date this decision becomes final:

(1) The agency shall take corrective, curative and preventive action

to ensure that discrimination does not recur. This includes, but is

not limited to, providing training to the relevant management official

(i.e., S1), regarding his responsibilities with respect to eliminating

discrimination in the federal workplace. The training must place a

special emphasis on the agency's obligations under Title VII;

(2) The agency shall pay complainant $13,000.00 in non-pecuniary

compensatory damages;

(3) The agency shall pay complainant $7,718.25 in attorney's fees;

(4) The agency shall consider taking appropriate disciplinary action

against the responsible management officials. The Commission does not

consider training to be disciplinary action. The agency shall report

its decision to the compliance officer. If the agency decides to

take disciplinary action, it shall identify the action taken. If the

agency decides not to take disciplinary action, it shall set forth the

reason(s) for its decision not to impose discipline. If the responsible

management official has left the agency's employ, the agency shall

furnish documentation of his departure date.

(5) The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision." The report shall include supporting documentation verifying

that the corrective action has been implemented

POSTING ORDER (G0900)

The agency is ordered to post at its North Atlanta, Atlanta, Georgia

facility copies of the attached notice. Copies of the notice, after

being signed by the agency's duly authorized representative, shall

be posted by the agency within thirty (30) calendar days of the date

this decision becomes final, and shall remain posted for sixty (60)

consecutive days, in conspicuous places, including all places where

notices to employees are customarily posted. The agency shall take

reasonable steps to ensure that said notices are not altered, defaced,

or covered by any other material. The original signed notice is to be

submitted to the Compliance Officer at the address cited in the paragraph

entitled "Implementation of the Commission's Decision," within ten (10)

calendar days of the expiration of the posting period.

ATTORNEY'S FEES (H0900)

If complainant has been represented by an attorney (as defined by

29 C.F.R. � 1614.501(e)(1)(iii)), he/she is entitled to an award of

reasonable attorney's fees incurred in the processing of the complaint.

29 C.F.R. � 1614.501(e). The award of attorney's fees shall be paid

by the agency. The attorney shall submit a verified statement of fees

to the agency -- not to the Equal Employment Opportunity Commission,

Office of Federal Operations -- within thirty (30) calendar days of this

decision becoming final. The agency shall then process the claim for

attorney's fees in accordance with 29 C.F.R. � 1614.501.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0408)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0408)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0408)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z0408)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

May 30, 2008

__________________

Date

1 Due to a new data system, complainant's case has been re-designated

with the above-referenced appeal number.

2 For example, S1 initially testified that all of complainant's schedule

changes were made in response to complainant's requests. Yet, S1

later conceded that complainant did not prefer evening hours and even

complained about those hours. Thereafter, S1 again changed his testimony

and stated that he denied complainant's various requests to work the

morning shift because S1 felt that complainant would do a better job on

the evening shift. (See Hearing Transcript (HT) at 202). We also note

that S1 initially testified that he did not remember participating in any

mediation with complainant, then stated that the mediation was very short.

(See HT at 204-205).

3 The agency does not dispute any other portion of the AJ's award,

including the attorney's fees award. Accordingly, we shall not address

such issues in this decision.

4 Further, this amount takes into consideration the

fact that complainant's wife was suffering with stomach

cancer at the time of the discriminatory actions.

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0720060071

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P. O. Box 19848

Washington, D.C. 20036