Donald C. Benavidez, Complainant,v.Cari M. Dominguez, Chair, Equal Employment Opportunity Commission, Agency.

Equal Employment Opportunity CommissionJun 4, 2004
01A31846 (E.E.O.C. Jun. 4, 2004)

01A31846

06-04-2004

Donald C. Benavidez, Complainant, v. Cari M. Dominguez, Chair, Equal Employment Opportunity Commission, Agency.


Donald C. Benavidez v. Equal Employment Opportunity Commission

01A31846

June 4, 2004

.

Donald C. Benavidez,

Complainant,

v.

Cari M. Dominguez,

Chair,

Equal Employment Opportunity Commission,

Agency.

Appeal No. 01A31846

Agency No. 0-0100075-DE

DECISION

Complainant timely initiated an appeal from a final agency order

concerning his complaint of unlawful employment discrimination in

violation of Title VII of the Civil Rights Act of 1964 (Title VII), as

amended, 42 U.S.C. � 2000e et seq. The appeal is accepted pursuant to 29

C.F.R. � 1614.405. For the following reasons, the Commission<1> VACATES

the agency's final order and REMANDS the case for further processing.

ISSUE PRESENTED

The issue presented is whether the Administrative Judge properly granted

the agency's motion for summary judgment.

BACKGROUND

The record reveals that during the relevant time, complainant was employed

as an Investigator, GS-0181-11 at the agency's Denver District Office

(DENDO). Complainant sought EEO counseling and subsequently filed a

formal complaint on October 3, 2001, alleging that he was discriminated

against on the bases of national origin (Hispanic) and reprisal

(prior protected activity under Title VII) when he was harassed by his

supervisor and with regard to the terms and conditions of his employment.

Further procedural history is incorporated into the statement of facts

which follows.

Complainant named as the alleged discriminating official the Supervisory

Investigator (SI) (Irish/Japanese). At the time of the first incident

alleged, SI was complainant's immediate supervisor. Shortly thereafter,

SI became the DENDO Intake Supervisor and supervised complainant's work

only as it related to Intake duties.

On July 13, 2001, complainant reported the harassment to the DENDO

Director. On July 18, 2001, complainant reported the harassment to

the DENDO Enforcement Manager. An investigation (non-EEO) commenced on

that date.

On July 31, 2001, complainant initiated EEO counseling. On October 3,

2001, complainant filed his formal complaint. On October 26, 2001,

the agency issued the letter of acceptance. On an unspecified date

thereafter, the complaint was assigned to an EEO investigator with the

agency's Office of Equal Opportunity (OEO).

On March 25, 2002, the DENDO Enforcement Manager submitted her report of

investigation to the DENDO Director. On June 12, 2002, agency issued SI

a letter of reprimand and advised complainant that he would no longer be

under SI's supervision. In July 2002 (date not specified), the agency

replaced SI as Intake Supervisor, thereby also removing complainant from

SI's supervision.

Complainant's specific allegations

Complainant stated that prior to the events at issue, he and SI had

an amicable relationship of over one year, frequently taking smoking

breaks and going to lunch together. Their relationship changed after

an incident in the fall of 2000, just before he was reassigned to a

different supervisor<2>. Complainant, who is also part Navajo, stated

that when he and SI were alone in SI's office, SI told him an offensive

joke about Native Americans and Mexicans.<3>

Complainant stated that he was �dumbfounded,� and that decided to

stop associating with SI except as necessary for work. Complainant

stated that SI pressured him to continue joining him for breaks and

lunches, and that after complainant declined several times he stopped.

Complainant noted that he quit smoking in December 2000 (and so no longer

took smoking breaks). He also indicated that he stopped going to lunch

with SI because SI always had to �be on top� in any conversation, and

would put him down. Complainant stated that after he began refusing

invitations to take breaks and go to lunch, SI started addressing him

as �boy,� both when they were alone and in front of other employees.<4>

Complainant stated that SI continued to address him as �boy� even after

complainant reported such conduct to management. Complainant stated that

if he was speaking with either of two female investigators, SI would

join the conversation and belittle complainant until complainant left,

such as addressing complainant as �little man.�<5>

Complainant also related that in June and July 2001 he received more

complex intake assignments from SI than his coworkers did, with a

higher number of �mail ins.� Complainant stated that in July, he was

required to get someone to cover for him when he left the office for a

doctor's appointment, but that two days later a non-Hispanic coworker

was not required to do so. Complainant stated that he was required to

cover for the other employee, and did not get a lunch break as a result.

Complainant stated that missing lunch was a concern because he had been

hospitalized the previous week for a diabetic condition, but he did not

know if SI was aware of that fact (it is not clear whether complainant

referred to the hospitalization or to its cause). Complainant stated

that he complained about the situation, and the next day SI gave him

back two Requests for Information (RFIs) to revise, which SI had never

done since becoming Intake Supervisor.

Regarding intake coverage, complainant stated that SI was aware that he

had been hospitalized the previous week. Complainant also stated that

during his intake weeks in June and July 2001 he was assigned all of

the �mail ins,� which are more time-consuming than other assignments.

Complainant stated that since he reported SI's conduct, SI �glares�

at him. Complainant noted that he avoids SI, parking in a different

location, taking his lunch break earlier, leaving his door shut,

and going to SI's floor only when he has to. In the motion to amend

his complaint to include the �terms and conditions� allegation (which

was granted by the AJ), complainant stated that on April 2, 2002, he

complained to both his supervisor and the DENDO Deputy Director that SI

was treating him coldly and glaring at him. Complainant did not allege

constructive discharge in his complaint, but indicated that the reason

he did not do so was because he had found another job opportunity.

SI's response to complainant's allegations

In his July 27, 2001 interview, SI stated that he had a good relationship

with complainant until complainant quit smoking. SI stated that he

did use the term �boy,� but in such context as �Let's get rolling on

this, boys.� SI stated that he did not recall addressing complainant

as �little man,� and denied telling the offensive joke. SI stated that

he had no issues with people from other units visiting his subordinates,

and noted that he might join in the conversations.

SI stated that he distributes �mail ins� randomly for the most part,

with exceptions where an investigator has particular familiarity with the

charging party or the type of charge, or has worked a case previously.

He stated that he tries to ensure that everyone receives a share of the

easier assignments. SI stated that he has probably returned RFIs for

minor revisions to all of the investigators.

Regarding intake, SI stated that appointments are distributed by another

employee. SI stated that assignments can be changed if someone needs

to be out of the office, but noted that standard operating procedure

requires an employee who has advance notice of an absence to obtain

coverage. SI stated that when the comparative employee took leave,

it was a last-minute absence and they had enough coverage to handle

the work. He stated that he did not know at the time that Complainant

and another employee did not get to take lunch breaks, and that had he

known of the problem he would have done something about it (rescheduled

appointments or done an interview himself). SI noted that complainant

complains about everything that is not exactly equal. SI stated that

for the day complainant was going to be absent, he asked complainant to

obtain coverage because they were heavily booked and he did not know

how long complainant would be gone; further, if complainant returned

earlier than expected, he (complainant) would be able to attend a required

training session.

SI stated that he has been very supportive of complainant since

complainant started working at DENDO, and that he resents the allegations.

When asked whether he had any issue with complainant's national origin,

SI stated:

�No, absolutely not, that's ridiculous. In fact, I enjoy Don. Don's one

of those Denver Chicanos, that I grew up with here too as well when

I was going to school, so some of the stories that he's related to me

about growing up are fascinating because I know some of these people.

I was there in the late 60s early 70s, so no I have no concerns about

that at all, I have no concerns abut anybody's national origin.�

In his April 16, 2002 declaration, SI's account of the events at issue

was consistent with his interview, except that he added some details

regarding the absence of the comparative employee who was not required to

obtain coverage when taking medical leave. SI noted that the employee

received a call from her doctor's office nearby, telling her that there

had been a cancellation and if she could come right away the doctor

would see her.<6> SI also stated that he had selected complainant for

his position, had trained him for a year, had entertained complainant

in his home, and had given him encouragement.

Agency's response to the report of harassment

As noted above, within days of complainant's initial report, the

DENDO Enforcement Manager began an investigation into his allegations,

interviewing Complainant, SI, and a half-dozen other DENDO employees.

On March 25, 2002, the Enforcement Manager issued a report of her

investigation. It is noted that the delay in reporting her findings

was attributed to her involvement in a serious automobile accident,

on account of which she was on leave for approximately four months.

The Enforcement Manager concluded that SI had used the terms �boy�

and �little man,� noting that �boy� is �inherently offensive.� The

Enforcement Manager stated that she did not believe SI's denial that he

told the offensive joke, but noted that there were no witnesses and that

complainant had waited a year to say anything.<7>

On June 12, 2002, the Enforcement Manager issued SI a letter of reprimand.

She stated that while she did not believe his conduct amounted

to harassment, it nonetheless was inappropriate and unacceptable.

The Enforcement Manager noted that SI had previously been disciplined

(letter of reprimand and suspension) for similar conduct which did not,

however, involve allegations of national origin discrimination.<8>

Also on June 12, 2002, complainant was advised that he would no longer

be under SI's supervision, although this change was not effected until

SI was replaced as Intake Supervisor sometime in July 2002. It is not

apparent from the record whether SI's replacement as Intake Supervisor

was connected to the events of this case.

Returning to the procedural history of the case, on June 18, 2002,

the agency issued the report of investigation for complainant's EEO

complaint. On July 15, 2002 complainant requested a hearing before an

Administrative Judge (AJ). On August 1, 2002, the case was assigned to

a contract AJ.<9> On October 9, 2002, the agency filed a motion for

summary judgment. On October 24, 2002, complainant filed a reply and

cross-motion for summary judgment.

On November 6, 2002, the AJ granted the agency's motion and issued a

decision finding no discrimination. The AJ determined that there were

no genuine issues of material fact, and granted the agency's motion

for summary judgment while denying complainant's cross-motion. The AJ

found that, construing the evidence in the light most favorable to the

complainant, the conduct of complainant's supervisor did not rise to the

level of harassment. The AJ further found that even if the conduct did

constitute harassment, the agency had undertaken prompt remedial action,

and therefore was relieved of liability. The agency's final action,

issued August 8, 2003, implemented the AJ's decision.

On appeal, complainant maintains that his supervisor's conduct in fact

rose to the level of harassment. Complainant argues that the agency

took no action for eleven months, during which time the harassment was

on-going. The agency's reply brief reiterates arguments raised below:

that the conduct complained of did not constitute harassment; that it

took prompt corrective action; and that the supervisor's conduct was

not motivated by discriminatory animus.

ANALYSIS and FINDINGS

The Commission's regulations allow an AJ to issue a decision without a

hearing when he or she finds that there is no genuine issue of material

fact. 29 C.F.R. � 1614.109(g). This regulation is patterned after the

summary judgment procedure set forth in Rule 56 of the Federal Rules of

Civil Procedure. The U.S. Supreme Court has held that summary judgment

is appropriate where a court determines that, given the substantive

legal and evidentiary standards that apply to the case, there exists

no genuine issue of material fact. Anderson v. Liberty Lobby, Inc.,

477 U.S. 242, 255 (1986). In ruling on a motion for summary judgment,

a court's function is not to weigh the evidence but rather to determine

whether there are genuine issues for trial. Id. at 249. The evidence of

the non-moving party must be believed at the summary judgment stage and

all justifiable inferences must be drawn in the non-moving party's favor.

Id. at 255. An issue of fact is �genuine� if the evidence is such that

a reasonable fact finder could find in favor of the non-moving party.

Celotex v. Catrett, 477 U.S. 317, 322-23 (1986); Oliver v. Digital

Equip. Corp., 846 F.2D 103, 105 (1st Cir. 1988). A fact is �material�

if it has the potential to affect the outcome of the case. If a case

can only be resolved by weighing conflicting evidence, summary judgment

is not appropriate. In the context of an administrative proceeding,

an AJ may properly consider summary judgment only upon a determination

that the record has been adequately developed for summary disposition.

The courts have been clear that summary judgment is not to be used as

a �trial by affidavit.� Redmand v. Warrener, 516 F.2d 766, 768 (1st

Cir. 1975). The Commission has noted that when a party submits an

affidavit and credibility is at issue, �there is a need for strident

cross-examination and summary judgment on such evidence is improper.�

Pedersen v. Department of Justice, EEOC Request No. 05940339 (February

24, 1995).

After a careful review of the record, the Commission finds that the AJ

erred in granting the agency's motion for summary judgment. Review of

the record reveals genuine issues of material fact: there is a dispute

between the parties as to the frequency and duration of the objectionable

conduct (occasional and infrequent versus frequent and on-going); there

is a dispute as to the occurrence of the most egregious example of the

harassment which can be resolved only by a credibility determination;

and the allegation of retaliatory conduct on the part of the SI has

not been fully addressed. Further, if the evidence is viewed in the

light most favorable to complainant � that is, if his statement of the

events is taken as true � SI's conduct appears sufficiently severe and

pervasive to have created a hostile work environment. In addition, based

on the record presently before the Commission, it is unclear whether

the corrective action taken by the agency was effective in ending the

objectionable conduct. Moreover, the absence of the Enforcement Manager

following an automobile accident may explain, but does not excuse,

the agency's delay in investigating the harassment. It was therefore

inappropriate for the AJ to grant summary judgment to the agency.

The Commission notes that the hearing process is intended to be an

extension of the investigative process, designed to ensure that the

parties have �a fair and reasonable opportunity to explain and supplement

the record and, in appropriate instances, to examine and cross-examine

witnesses.� See Equal Employment Opportunity Management Directive

for 29 C.F.R. Part 1614 (EEO MD-110), 7-1 (November 9, 1999); see also

29 C.F.R. � 1614.109(e). �Truncation of this process, while material

facts are still in dispute and the credibility of witnesses is still

ripe for challenge, improperly deprives complainant of a full and fair

investigation of her claims.� Bang v. United States Postal Service,

EEOC Appeal No. 01961575 (March 26, 1998); see also Peavley v. United

States Postal Service, EEOC Request No. 05950628 (October 31, 1996);

Chronister v. United States Postal Service, EEOC Request No. 05940578

(April 23, 1995). In summary, there are genuine issues of material fact

which cannot be decided without assessing the credibility of complainant,

co-worker witnesses, SI, and the other agency officials involved in

this matter. Therefore, judgment as a matter of law for the agency

should not have been granted.

CONCLUSION

After a careful review of the record, including complainant's arguments

on appeal and the agency's response, the Commission VACATES the agency's

final action and REMANDS the matter to the agency in accordance with

this decision and the Order below.

ORDER

The agency shall submit to the Hearings Unit of the appropriate EEOC field

office the request for a hearing within fifteen (15) calendar days of

the date this decision becomes final. The agency is directed to submit a

copy of the complaint file to the EEOC Hearings Unit within fifteen (15)

calendar days of the date this decision becomes final. The agency shall

provide written notification to the Compliance Officer at the address set

forth below that the complaint file has been transmitted to the Hearings

Unit. Thereafter, the Administrative Judge shall issue a decision on the

complaint in accordance with 29 C.F.R. � 1614.109 and the agency shall

issue a final action in accordance with 29 C.F.R. � 1614.110.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

�Right to File a Civil Action.� 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OF) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration

of the applicable filing period. See 29 C.F.R. � 1614.604. The request

or opposition must also include proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0900)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant in

the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

�Agency� or �department� means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which

to file a civil action. Both the request and the civil action must be

filed within the time limits as stated in the paragraph above ("Right

to File A Civil Action").

FOR THE COMMISSION:

______________________________

Stephen Llewellyn

Acting Executive Officer

Executive Secretariat

June 4, 2004

__________________

Date

1In the instant matter, the Equal Employment Opportunity Commission

is both the respondent agency and the adjudicatory authority. The

Commission's adjudicatory function is separate and independent from those

offices charged with in-house processing and resolution of discrimination

complaints. For purposes of this decision, the term �Commission� or

�EEOC� is used when referring to the adjudicatory authority, and the term

�agency� is used when referring to the respondent party to this action.

The Chair has recused herself from participation in this decision.

2Once the reassignment became effective, SI supervised complainant only

with regard to intake matters.

3A witness stated that complainant related the joke to her, although he

apparently sanitized the language for her benefit. It is noted that

the joke, as recounted by complainant in the record, included vulgar

language and patently racist content.

4Several such instances are corroborated by witnesses.

5At least one such occurrence is corroborated by a witness.

6This assertion was corroborated by a statement from the employee,

who stated that she used two hours of leave plus her lunch hour.

7It appears that complainant in fact waited approximately nine months

to report the offensive joke.

8 Elsewhere in the record, the Enforcement Manager characterizes this

past conduct as �sexist.�

9The Administrative Judge in this case is not an employee of the

respondent agency.