Damita Reed, Complainant,v.John M. McHugh, Secretary, Department of the Army, Agency.

Equal Employment Opportunity CommissionMar 22, 2012
0120110245 (E.E.O.C. Mar. 22, 2012)

0120110245

03-22-2012

Damita Reed, Complainant, v. John M. McHugh, Secretary, Department of the Army, Agency.




Damita Reed,

Complainant,

v.

John M. McHugh,

Secretary,

Department of the Army,

Agency.

Appeal No. 0120110245

Hearing No. 430-2008-00555X

Agency No. ARBRAGG07NOV04496

DECISION

Complainant timely filed an appeal from the Agency’s September 2, 2010,

final order concerning her equal employment opportunity (EEO) complaint

alleging employment discrimination in violation of Title VII of the Civil

Rights Act of 1964 (Title VII), as amended, 42 U.S.C. § 2000e et seq.

The Commission accepts the appeal pursuant to 29 C.F.R. § 1614.405(a).

For the following reasons, the Commission AFFIRMS the Agency’s final

order.

ISSUE PRESENTED

The issue presented on appeal is whether the decision of the

Administrative Judge, finding that Complainant did not establish her claim

of race, sex, and reprisal discrimination, is supported by substantial

evidence of record.

BACKGROUND

At the time of events giving rise to this complaint, Complainant worked as

a Supervisory Industrial Hygienist and Chief, Industrial Hygiene Service

(IHS) in the Department of Preventative Medicine (DPM), Womack Army

Medical Center (WAMC), Fort Bragg, North Carolina. Her duties included

managing the facility’s industrial hygiene program, conducting surveys

and evaluations to ensure that operations conformed to occupational and

health laws, and supervising IHS employees. Report of Investigation

(ROI), at 98-107. For a while, Complainant’s duties also included

serving as the Deputy Chief of DPM. See id. at 105 (Position Description

noting that the Deputy Chief duty was removed from position).

On December 20, 2007, Complainant filed an EEO complaint alleging that

the Agency discriminated against her on the bases of race (Black) and sex

(female) when:

1. on November 7, 2007, awards for Complainant's subordinates

were downgraded;

2. on November 14, 2007, Complainant's award was rescinded; and

3. on November 28, 2007, Complainant's duties as Deputy Chief of

Preventative Medicine were removed.

Complainant subsequently amended her complaint to add allegations that

the Agency had subjected her to a hostile work environment on the bases1

of race (black), sex (female), and reprisal for prior EEO activity when:

1. on April 18, 2008, she was prevented from leaving a meeting;

2. on May 16, 2008, she was issued a reprimand;

3. on May 30, 2008, she was issued a Notice of Unacceptable

Performance; and

4. she received a rating of " 1" on her annual performance evaluation

for the rating period December 4, 2007, through September 30, 2008.

At the conclusion of the investigation, the Agency provided Complainant

with a copy of the report of investigation and notice of her right to

request a hearing before an EEOC Administrative Judge (AJ). Complainant

timely requested a hearing. The AJ held a hearing on December 15 and

16, 2009, and issued a decision in favor of the Agency on August 27,

2010. The Agency subsequently issued a final order adopting the AJ’s

finding that Complainant failed to prove that the Agency subjected her

to discrimination as alleged.

The AJ found the following facts were established during the

investigation and at the hearing: On September 11, 2007, the Agency

replaced Complainant’s first-level supervisor, the Chief of DPM

(S1), with a new Chief of DPM (S2). S2 told Human Resources to hold

all pending performance awards in DPM and asked the Chief of DPM’s

Hearing Conservation Service (S3) to review the awards. ROI at 3;

Hearing Transcript (Hr’g Tr.) at 25-26.

Complainant had recommended $1200 and $800 awards for two Industrial

Hygienists she supervised. On November 7, 2007, S3 notified Complainant

that she had reduced the awards to $500 each because the written

justifications Complainant had submitted were insufficient. Complainant

submitted additional justifications for the awards on December 13,

and S3 approved additional $700 and $300 awards for the employees on

December 18. 2007. ROI at 256, 261-64.

On September 28, 2007, S1 recommended that Complainant receive a

$1500 cash award. S3 stated that she rescinded the award because S1

was no longer the Chief of DPM when she submitted the recommendation

and Complainant was covered by the National Security Personnel System

(NSPS). ROI at 11; Fact-Finding Conference (FF) at 138-39; Hr’g Tr. at

104-05. Under NSPS, awards were governed by a pay pool. ROI at 91b.

After learning that S1’s recommendation of a 24-hour time-off award

for the Chief of Occupational Health (Comparator 1) (White male) had

been processed,2 S3 approved a 24-hour time-off award for Complainant.

Hr’g Tr. at 108. Complainant later received a $3176 performance

increase and a $257 performance award from the NSPS pay pool. ROI at 195.

On November 27, 2007, S2 announced that he had appointed S3 as

Deputy Chief of DPM. When she became Deputy Chief, S3 also became

Complainant’s first-level supervisor and rating official. ROI at 3.

On April 18, 2008, S2 held an offsite meeting with DPM managers to

discuss low employee morale in the department. During the meeting, S2

accused Complainant of making a face at him, and Complainant accused S2

of pointing at her. Complainant became upset and started to leave the

room, and S2 ordered Complainant to stay in the meeting. Complainant left

the meeting. FF at 36-37, 100-04; Hr’g Tr. at 45-49, 117-19; 177-81.

On May 16, 2008, S2 gave Complainant a Notice of Reprimand for failing

to follow his orders to stay at the meeting. ROI at 204.

On April 21, 2008, S2 asked Complainant to conduct an air quality and

noise survey for Building 2-2010. Complainant had subordinates conduct

air quality surveys on April 22 and several days thereafter. On April

23, Comparator 1 sent the Deputy Commander of Clinical Services and

S2 an e-mail stating that some test results showed elevated levels

of formaldehyde. Employees moved out of the building on April 23.

ROI at 47-48, 339, 341-42.

In a May 1, 2008, e-mail to the Facilities Manager, S2 asked when

employees could move back into the building. The Facilities Manager

replied that he had asked for a report from IHS a week earlier but

had not received it. S2 then sent an e-mail asking Complainant to

provide the report to the Facilities Manager as soon as possible, and

Complainant sent the report that day. In a May 5, 2008, e-mail to S2

and S3, Comparator 1 stated that, based on his review of the report and

test results, he believed the formaldehyde problem had been resolved.

Employees returned to the building on May 6. ROI 352-55, 357-58, 366-69.

On May 29, 2008, S2 sent Complainant and Comparator 1 an e-mail stating

that employees in the building were experiencing symptoms and asking why

follow-up surveys had not been conducted. When Complainant replied that

her staff had been unable to conduct a survey that afternoon because

of patients, S2 asked why surveys had not been conducted earlier.

Complainant answered that she had planned to conduct monthly follow-up

surveys starting June 9, 2008. ROI 381-84.

S1 told S3 to issue Complainant a written counseling and, on May 30, 2008,

Complainant received a Notice of Unacceptable Performance. The Notice

stated that Complainant should have followed a more proactive monitoring

plan and directed Complainant to submit a written plan explaining how

monitoring would be conducted during the next eight weeks. The Notice

also directed Complainant to submit weekly status reports to S2. ROI 52,

56, 337-38.

On December 10, 2008, S3 gave Complainant her performance appraisal for

the period December 4, 2007 - September 30, 2008. S3 gave Complainant

ratings of “2” for Objective 1 (Leadership), “1” for Objective

2 (Customer Focus), “3” for Objective 3 (Resource Management), and

“3” for Objective 4 (Technical Proficiency). The appraisal stated

that Complainant had failed Objective 2 “to the full extent.”

It also stated that Complainant had been counseled in May 2008 for

failing to schedule follow up air-quality surveys in a timely manner,

had not provided a June ergonomic report to a customer until receiving a

September inquiry about it, and had received two very negative reports of

customer service. Because an employee who receives a rating of “1”

in any objective automatically receives an overall rating of “1,”

Complainant’s overall rating was “1.” Joint Hearing Exhibit 1.

Based on these facts, the AJ concluded that the Agency had articulated

legitimate, nondiscriminatory reasons for its actions and Complainant

had not shown that the reasons were a pretext for discrimination based

on race, sex, or reprisal.3

With respect to the performance awards, the AJ found that S2 credibly

testified that he stopped the processing of all pending awards to permit

review of them and that S3 credibly testified that she reduced the awards

for two of Complainant’s employees because Complainant had not provided

sufficient justification for such large awards. The AJ also found that

S3 credibly testified that she rescinded Complainant’s recommended

award because Complainant was covered by NSPS and any award should come

through the pay panel. The AJ noted that S3 and an Administrative Support

Technician stated that the award for Comparator 1, a White male, was not

among the pending awards because it had already been processed. ROI at

79-80; FF at 139; Hr’g Tr. at 106. Noting that S1 awarded Complainant

a 24-hour time-off award after learning that Comparator 1 had received

one, the AJ concluded that Complainant had not produced probative evidence

showing that S2’s or S3’s reasons were a pretext for discrimination.

In addition, the AJ found that S2 credibly testified that he chose

S3 to be Deputy Chief of DPM because S3 was a member of the military

and S2 wanted to establish a military chain of command. The AJ noted

that Complainant testified that, when S2 announced S3’s selection,

he stated that he wanted military leaders to get more experience and

wanted his right-hand person to be military. Hr’g Tr. at 171. The AJ

also found that S2 credibly testified he did not know Complainant’s

position description included Deputy Chief duties and that S2 would

have made the same decision even if he had known. Concluding that S2

and S3 thought a military rather than civilian person should occupy

the position, the AJ found that Complainant had not provided probative

evidence of discriminatory or retaliatory motivation.

Further, the AJ concluded that both Complainant and S2 were in an

emotional state during the April 18, 2008, meeting and that Complainant

had not shown that S2’s actions were motivated by discriminatory or

retaliatory animus. Similarly, the AJ concluded that Complainant had

not shown that the decision to issue the May 16 Notice of Reprimand

was discriminatory or retaliatory. Although S2 had not reprimanded

Comparator 1 for leaving a different meeting, the AJ found that the

informal ad hoc meeting that Comparator 1 left was not comparable to

the formal mandatory meeting that Complainant left.

The AJ also found that Complainant had not shown that the May 30, 2008,

Notice of Unacceptable Performance was discriminatory or retaliatory.

Noting that S2 was concerned about employees’ perceptions of the

safety of the building and the attention the incident had received from

upper management, the AJ found that S2 genuinely believed Complainant

should have been more proactive in ensuring that there were no more

problems with the building. In addition, based on S2’s testimony,

the AJ concluded that S2 assumed that Complainant would continue to

monitor the air quality after employees moved back into the building.

Finally, the AJ found that Complainant had not shown that her performance

rating resulted from discriminatory or retaliatory animus. Complainant

denied responsibility for the Notice of Unacceptable Performance and the

delayed ergonomic report, but she did not dispute that they had occurred.

The AJ noted that although S3’s failure to share the negative customer

service reports with Complainant was not a good management practice, the

evidence did not establish that S3’s actions were motivated by animus.

CONTENTIONS ON APPEAL

On appeal, Complainant contends that the AJ erroneously found the

testimony of S2 and S3 to be credible. Noting that S1 testified that

S2 and S3 had complained to her about Complainant acting as Deputy

Chief of DPM, Complainant alleges that S2 and S3 were not truthful

when they said they did not know that she held the Deputy position.

In addition, referring to S1’s testimony that Comparator 1 had left

a meeting before it ended, Complainant argues that the AJ “ignor[ed]

a more egregious though similar action by a [W]hite male.” Finally,

Complainant argues that her placement under NSPS cannot be the reason

for the rescission of her performance award because a similar award was

approved for Comparator 1.

In response, the Agency contends that substantial evidence supports the

AJ’s findings. The agency argues that Complainant failed to establish

a prima facie case of discrimination with respect to her subordinates’

performance awards and failed to show that the Agency’s reason for the

rescission of her recommended cash award was pretextual. In addition,

the Agency asserts that the AJ correctly found S2’s testimony about the

Deputy Chief position to be credible and that S1’s testimony failed to

contradict S2’s claim that he did not know that Complainant’s position

description included Deputy Chief duties. The Agency also asserts that

the actions of Comparator 1, who left an informal meeting, were not

similar to those of Complainant, who left an offsite departmental-level

meeting. Finally, the Agency argues that Complainant has not raised an

inference of retaliation or proven pretext with respect to the Notice

of Unacceptable Performance and her annual performance rating.

STANDARD OF REVIEW

Pursuant to 29 C.F.R. § 1614.405(a), all post-hearing factual

findings by an AJ will be upheld if supported by substantial evidence

in the record. Substantial evidence is defined as “such relevant

evidence as a reasonable mind might accept as adequate to support

a conclusion.” Universal Camera Corp. v. National Labor Relations

Board, 340 U.S. 474, 477 (1951) (citation omitted). A finding regarding

whether or not discriminatory intent existed is a factual finding.

See Pullman-Standard Co. v. Swint, 456 U.S. 273, 293 (1982). An AJ's

conclusions of law are subject to a de novo standard of review, whether

or not a hearing was held. See 29 C.F.R. § 1614.405(a). An AJ’s

credibility determination based on the demeanor of a witness or on the

tone of voice of a witness will be accepted unless documents or other

objective evidence so contradicts the testimony or the testimony so

lacks in credibility that a reasonable fact finder would not credit it.

See EEOC Management Directive for 29 C.F.R. Part 1614 (EEO MD-110),

Chap. 9, at § VI.B. (Nov. 9, 1999).

ANALYSIS AND FINDINGS

To prevail in a disparate treatment claim such as this, Complainant must

satisfy the three-part evidentiary scheme fashioned by the Supreme Court

in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973). Complainant

must initially establish a prima facie case by demonstrating that

she was subjected to an adverse employment action under circumstances

that would support an inference of discrimination. Furnco Construction

Co. v. Waters, 438 U.S. 567, 576 (1978). Proof of a prima facie case will

vary depending on the facts of the particular case. McDonnell Douglas,

411 U.S. at 802 n. 13. The burden then shifts to the agency to articulate

a legitimate, nondiscriminatory reason for its actions. Texas Dep’t of

Community Affairs v. Burdine, 450 U.S. 248, 253 (1981). To ultimately

prevail, Complainant must prove, by a preponderance of the evidence,

that the agency’s explanation is pretextual. Reeves v. Sanderson

Plumbing Products, Inc., 530 U.S. 133, 143 (2000); St. Mary's Honor

Center v. Hicks, 509 U.S. 502, 519 (1993).

Upon review, we find that the AJ’s decision that the Agency did not

discriminate against Complainant is supported by substantial evidence

of record. We assume for purposes of analysis, without so finding,

that Complainant has established prima facie cases of race, sex, and

reprisal discrimination.

Substantial evidence of record supports the AJ’s determination

that Complainant has not shown that the Agency’s reasons for its

actions were a pretext for discrimination. The record supports the

AJ’s determination that S3 initially reduced the performance awards

for Complainant’s subordinates because Complainant had not provided

sufficient justification for the awards. S3 approved additional awards

for the subordinates after Complainant provided additional justifications.

The record also supports the AJ’s conclusions that S3 rescinded

Complainant’s recommended cash award because Complainant was covered

by NSPS and that Comparator 1’s time-off award was processed before

S2 told Human Resources to stop processing pending awards. S3 awarded

Complainant a time-off award after she learned that Comparator 1 had

received one.

Substantial evidence also supports the AJ’s determination that S2

chose S3 to be Deputy Director because he wanted a military, rather

than civilian, person in the position. S1’s testimony that S2 and

S3 questioned why Complainant, a civilian employee, acted as Deputy

Chief does not establish that the AJ erroneously found that S2 credibly

testified he did not know Complainant’s position description included

Deputy Chief duties. Similarly, S1’s testimony does not undermine

the AJ’s conclusion that S2 would have made the same decision even

if he had known. On the contrary, S1’s testimony supports the AJ’s

determination that S2 placed S3 in the position because she was a member

of the military. Complainant has not shown that S3’s preference for

a military Deputy Chief was a pretext for discrimination.

In addition, substantial evidence supports the AJ’s conclusion

that S2’s actions on April 18, 2008, and the decision to issue the

May 16 Notice of Reprimand were not discriminatory or retaliatory.

Although Complainant alleges that the Agency ignored a more egregious

act by Comparator 1, the record establishes that the AJ correctly

determined that the meeting Comparator 1 left was not comparable to

the meeting Complainant left. Comparator 1 left a nine-person meeting,

which continued past the end of the work day, after some other attendees

had also left. Complainant left a mandatory meeting of DPM managers

after being ordered to stay.

Finally, Complainant has not shown that the Notice of Unacceptable

Performance and annual performance rating were motivated by discriminatory

or retaliatory animus. S2 directed S3 to issue the Notice of Unacceptable

Conduct because Complainant had not conducted follow up monitoring of

air quality after employees moved back into Building 2-2010. S3 gave

Complainant a low performance rating because of the Notice of Unacceptable

Performance, an untimely ergonomic report, and two negative customer

service reports. Complainant has not shown that the Agency’s reasons

for the Notice and rating were a pretext for discrimination.

CONCLUSION

Based on a thorough review of the record and the contentions on appeal,

including those not specifically addressed herein, we AFFIRM the

Agency’s final order.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0610)

The Commission may, in its discretion, reconsider the decision in this

case if the Complainant or the Agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the Agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party’s timely request for reconsideration. See 29

C.F.R. § 1614.405; Equal Employment Opportunity Management Directive

for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

77960, Washington, DC 20013. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. § 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. § 1614.604(c).

COMPLAINANT’S RIGHT TO FILE A CIVIL ACTION (S0610)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official Agency

head or department head, identifying that person by his or her full

name and official title. Failure to do so may result in the dismissal

of your case in court. “Agency” or “department” means the

national organization, and not the local office, facility or department

in which you work. If you file a request to reconsider and also file a

civil action, filing a civil action will terminate the administrative

processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z0610)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. § 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. §§ 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time limits

as stated in the paragraph above (“Right to File a Civil Action”).

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

March 22, 2012

Date

1 Complainant withdrew disability as a basis prior to the hearing on

her complaint. AJ Decision at 2 n.1.

2 The time-off award for Comparator 1 was originally requested on

September7, 2007, and was effective on October 15, 2007. Hr’g Tr. at

147-48.

3 The AJ also concluded that, considering the allegations cumulatively,

Complainant failed to establish a prima facie case of hostile environment

because she had not provided sufficient evidence to show that the conduct

was based on her race, sex, or prior EEO activity.

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0120110245

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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