Community Financial Services Assoc. of AmericaDownload PDFTrademark Trial and Appeal BoardJan 29, 2003No. 92029232 (T.T.A.B. Jan. 29, 2003) Copy Citation Mailed: January 29, 2003 Paper No. 19 BAC UNITED STATES PATENT AND TRADEMARK OFFICE _____ Trademark Trial and Appeal Board _____ Community Financial Services Association of America1 v. Payday Garden City, L.L.C. ____ Cancellation No. 29,232 _____ David J. Hill and Alicia Brown Oliver of Chambliss, Bahner & Stophel, P.C. for Community Financial Services Association of America. Ken J. Pedersen of Pedersen and Company, PLLC for Payday Garden City, L.L.C. _____ Before Seeherman, Hairston and Chapman, Administrative Trademark Judges. Opinion by Chapman, Administrative Trademark Judge: Community Financial Services Association of America (a Maryland corporation) (hereinafter petitioner) has filed a 1 On January 22, 2001, the parties filed a stipulation that due to a clerical mistake, several papers filed in this case, including the petition to cancel, erroneously refer to petitioner using the word âConsumerâ instead of the correct word âCommunity,â and that all such references are understood to refer to petitioner. THIS DISPOSITION IS NOT CITABLE AS PRECEDENT OF THE TTAB Cancellation No. 29232 2 petition to cancel a registration issued on the Principal Register to Payday Garden City, L.L.C. (an Idaho limited liability company) (hereinafter respondent) for the mark PAYDAY ADVANCES for âcash advances without credit checks up to five hundred dollars ($500) for off-the-street customers with their post-dated checks as promissory note[s], and wire funds transfers for such customersâ in International Class 36.2 Petitioner alleges that âa âpayday advanceâ is a service provided by Petitionerâs members for which the customer pays a flat fee and receives a small amount of cash for a short period of time against the customerâs next paycheck. Petitionerâs members hold the customerâs check for an agreed-upon time period and then deposit the check, or if the customer repays with cash, the check is returned to the customer.â (Paragraph 1). Petitioner asserts as grounds for cancellation that it is a national trade association which represents the payday advance industry; that petitionerâs members are currently and have been for many years engaged in providing payday advances; that petitionerâs members have extensively advertised these 2 Registration No. 2,243,154, issued on May 4, 1999 from an application filed on October 2, 1996, originally based on the assertion of a bona fide intention to use the mark in commerce, and ultimately a statement of use was accepted, with a claimed date of first use and first use in commerce of May 15, 1997. Respondent disclaimed the word âadvances.â Cancellation No. 29232 3 services nationwide, and the public recognizes the term âpayday advanceâ as a generic term for petitionerâs membersâ services; that the term is a generic term for the services provided by petitionerâs members and by respondent; and that petitioner believes it will be damaged by the involved registration. In its answer respondent denied the salient allegations of the petition to cancel. The Record/Evidentiary Objections Before we describe what the record consists of in this case, we must address evidentiary objections made by respondent in its brief on the case. First, respondent objects to petitionerâs July 27, 2001 testimony of William M. Webster, IV, a member of petitionerâs board of directors, current president of petitioner association and chief executive officer of one of petitionerâs members, because the testimony (i) was not taken during petitionerâs testimony period, and (ii) cannot be submitted by notice of reliance as the deposition is not of an adverse party. Upon review of the trial date schedule as set and reset in this case,3 we concur that the testimony was taken outside of any of petitionerâs testimony periods. See Trademark Rule 2.121(a). However, respondentâs attorney 3 During this review it came to the Boardâs attention that one of petitionerâs consented motions to extend dates (filed June 8, 2001) had not been granted. That motion is hereby granted. Cancellation No. 29232 4 attended the deposition, did not object thereto on the basis of timeliness, and cross-examined the witness. Further, respondent included the Webster testimony in the list of items (exhibit E) in respondentâs own notice of reliance. In addition, one of petitionerâs attorneys has stated in a declaration (submitted with petitionerâs reply brief on the case) that the July 27, 2001 deposition date was ultimately chosen because of scheduling conflicts involving both partiesâ attorneys as well as the witness. It would have been the better practice for petitioner to either move to extend its testimony period, or to have obtained a written stipulation from respondent that the untimely taken deposition could be considered of record. But, in any event, in the circumstances herein we find that respondent waived its objection to the timeliness of petitionerâs testimony deposition of William M. Webster, IV, and we consider the testimony (with exhibits) to be of record. See Of Counsel Inc. v. Strictly of Counsel Chartered, 21 USPQ2d 1555, footnote 2 (TTAB 1991). See also, TBMP §718.04. Further, contrary to respondentâs contention, this testimony deposition is that of a party. At the time of his deposition, Mr. Webster was the president of petitioner association. Moreover, a party need not file a notice of reliance on a trial testimony deposition (party or non- party) at all. See Trademark Rule 2.125(c). Cancellation No. 29232 5 Second, respondent objects to petitionerâs September 10, 2001 notice of reliance on numerous printed publications because (i) the relevance thereof has not been set forth, (ii) the publications lack foundation and authentication, and (iii) they constitute hearsay. While it is true that petitioner did not set forth the relevance of the printed publications, this would generally be a curable defect and respondent should have raised such an objection promptly, preferably by way of motion to strike during the trial. See TBMP §718.02(b). Respondent waited to object thereto until the filing of its brief on the case. Moreover, we note that the only pleaded ground in this case is that of genericness of the registered mark, and the relevance of the involved printed publications is obvious. With regard to foundation and authentication of these publications, petitioner provided photocopies of stories from newspapers and other printed publications, each one identified as to source and date (e.g. The Cincinnati Post, January 25, 2000, The St. Louis Post-Dispatch, September 18, 2000). These publications comply with the normal requirements. Respondent pointed to no specifics for its objections as to authentication and foundation, or to any specific publication as specifically lacking authenticity. Respondentâs hearsay objection is also not well taken with regard to these printed publications because such Cancellation No. 29232 6 materials are admissible and probative for what they show on their face, not for the truth of the matters contained therein. See Midwest Plastic Fabricators Inc. v. Underwriters Laboratories Inc., 12 USPQ2d 1267, footnote 5 (TTAB 1989), affâd 906 F.2d 1568, 15 USPQ2d 1359 (Fed. Cir. 1990). See also, TBMP §708. Here, these publications are admissible to show uses of the phrase âpayday advance(s)â within those publications, but not for the truth of the stories themselves. Respondentâs objections to petitionerâs notice of reliance on printed publications are overruled.4 The record consists of the pleadings; the file of respondentâs registration; the testimony, with exhibits, of William M. Webster, IV; petitionerâs notices of reliance on (i) a certified copy of respondentâs Registration No. 2,243,154,5 (ii) respondentâs answers to petitionerâs interrogatory Nos. 1, 2 and 4, and the documents attached thereto6, and (iii) photocopies of numerous stories 4 We note that exhibit No. 14 to the Webster deposition is a collection of numerous print and electronic media articles, many of which were also submitted under petitionerâs notice of reliance on printed publications. Respondentâs attorney cross- examined the witness with regard to these articles. 5 Respondentâs registration is of record pursuant to Trademark Rule 2.122(b), and neither party needed to submit a notice of reliance on a copy of the registration page. 6 Normally, documents produced in discovery may not be made of record by way of notice of reliance. See Trademark Rule 2.120(j)(3)(ii). However, inasmuch as respondent provided these documents to petitioner as part of its answers to petitionerâs interrogatories, they are received into evidence. Moreover, respondent did not object thereto. See TBMP §711. Cancellation No. 29232 7 appearing in printed publications; and respondentâs notice of reliance on (i) a photocopy of its Registration No. 2,243,154, (ii) petitionerâs responses to respondentâs first set of interrogatories, (iii) petitionerâs supplemental responses to respondentâs first set of interrogatories, (iv) petitionerâs responses to respondentâs document requests,7 (v) the July 27, 2001 testimony of William M. Webster, IV, and (vi) the August 29, 2001 testimony depositions of Shannon Fontenot and Darrell Fontenot, members of respondent (both Fontenot depositions were taken by petitioner during its testimony period). Both parties filed briefs on the case, but neither party requested an oral hearing. The Parties Petitioner, Community Financial Services Association of America, is âthe national trade association for the payday advance industryâ (Webster dep., p. 7). According to petitioner, a âpayday advanceâ is a service for which the customer pays a flat fee and receives a cash advance against his next paycheck. (Webster dep., exhibit No. 5.) Petitioner was formed in early 1999 by five founding members -- Advance America, National Cash Advance, Check Into Cash, 7 With regard to respondentâs notice of reliance on petitionerâs responses to respondentâs document requests and the attached documents, these have also been considered because petitioner did not object thereto and treated them of record. Cancellation No. 29232 8 Check-N-Go and A.C.E. Cash Express; and it currently has 66 members representing approximately 60% of the industry. These members operate a combined total of approximately 6500 stores nationwide. The largest provider of these services in the United States is Advance America with 1414 stores. Petitioner disseminates educational information to local, state and federal legislators, government regulators, news media and its own members. Petitioner also produces a document titled âBest Practices for the Payday Advance Industryâ8 requiring that members abide by these practices in order to remain a member in good standing. (One of petitionerâs founding members, A.C.E Cash Express, left the association because they did not follow the âBest Practicesâ guidelines.) The âBest Practicesâ document is posted (generally appearing in a size of three feet by five feet) in each memberâs outlet stores, and it also appears on counter cards and brochures prepared for the customers, as 8 This document specifies, for example, âfull disclosureâ compliance with all state and federal requirements including disclosing the cost of the transaction to the customer; âcomplianceâ with all applicable laws, including not charging any fee not authorized by law; âtruthful advertisingâ; âencourage consumer responsibilityâ by implementing procedures to inform customers of the intended use of this service; âright to rescindâ giving customers the right to rescind, at no cost, a transaction on or before the close of the following business day; âappropriate collection practicesâ collecting past due accounts in a professional, fair and lawful manner; âno criminal actionâ will be threatened or pursued based on non-payment of the account; and âenforcementâ by participating in self-policing of the industry through reporting violations of the âBest Practicesâ to petitioner and by maintaining a toll-free customer hotline in each outlet store. Cancellation No. 29232 9 well as being distributed to all state and federal legislators and members of the federal regulatory community. Petitioner also provides to its members a brochure titled âThe Facts About Cash Advance Servicesâ (on which each member can fill in their company logo) to give to each customer at the time of their first transaction. (This document includes the âBest Practicesâ list, as well as questions and answers about the service in which âpayday advanceâ [without quotation marks] is used to refer to the service.9 Petitioner attends and provides exhibits at various legislative trade shows and conferences (e.g., National Conference of State Legislators). Respondent, a limited liability company organized under the laws of Idaho, provides cash advances through a procedure whereby a customer writes a post-dated check and respondent holds the check for two weeks. Respondent also sells money orders, wires money transfers, and, at one 9 For example, âQ. How often do most people use this service? A. Since a payday advance is a short-term solution to an immediate need, it is not intended for repeated use in carrying an individual from payday to payday. When an immediate need arises, weâre here to help. But a payday advance is not a long-term solution for ongoing budget management.â; and âQ. Getting a payday advance is such a simple and easy process, why is there so much information in the Customer Agreement? A. The Agreement you read and sign prior to receiving a payday advance is a contract between you and [name of member company, e.g., United Cash Advance]. Our contract complies with all applicable state or federal disclosure requirements. It fully outlines the terms of the payday advance transaction,....â Cancellation No. 29232 10 location, respondent cashes payroll checks. (Shannon Fontenot dep., pp. 5-6). Respondent uses the mark PAYDAY ADVANCES in approximately 15 different store locations in Idaho, Colorado, Utah, Kansas and New Mexico, under various names such as Triumph, Checkmate, and Payday. (Respondentâs answer to petitionerâs interrogatory No. 4.) Respondent has taken action against a few third-party uses of âpayday advances,â doing so in 1996 during the pendency of respondentâs then application. Some of those third parties ceased use (e.g., Nationwide Finance) and some did not. Respondent did not follow up on those that did not. (Darrell Fontenot dep., pp. 5-7.) Standing Respondent contends that petitioner has neither pleaded nor proven standing. We disagree. Petitioner pleaded and proved that it is a national trade association representing the industry which provides short-term small loans without credit checks; that each of its members engages in this service; and that petitioner and its individual members use the words âpayday advance(s)â to refer to the service whereby customers receive a short-term loan for a short period of time against the customerâs next paycheck. The claimed use of a term in a generic sense (or in certain time frames under Section 14, a descriptive sense) is sufficient to impart standing to a competitor in a Cancellation No. 29232 11 petition to cancel a registration based on the ground of genericness. Moreover, the Court of Appeals for the Federal Circuit [the successor court to the Court of Customs and Patent Appeals (CCPA)] has discussed the standing of a trade association representing its members in the case of Jewelers Vigilance Committee Inc. v. Ullenberg Corp., 823 F.2d 490, 2 USPQ2d 2021 (Fed. Cir. 1987). See also, Mars Money Systems v. Coin Acceptors, Inc., 217 USPQ 285 (TTAB 1983); and 3 J. Thomas McCarthy, McCarthy on Trademarks and Unfair Competition, §§20:46 and 20:50 (4th ed. 2001). Petitioner, as a trade association representing members which offer cash advances for paychecks, has shown the requisite standing in this case. Genericness Section 14(3) of the Trademark Act, 15 USC §1064(3), permits cancellation if the âregistered mark becomes the generic name for the goods or services, or a portion thereof, for which it is registered....â The test for determining whether a designation is generic, as applied to the goods or services in the registration, turns upon how the term is perceived by the relevant public. See Loglan Institute Inc. v. Logical Language Group, Inc., 962 F.2d 1038, 22 USPQ2d 1531 (Fed. Cir. 1992). Determining whether an alleged mark is generic involves a two step analysis: (1) What is the genus of the Cancellation No. 29232 12 goods or services in question? and (2) Is the term sought to be registered understood by the relevant public primarily to refer to that genus of goods or services? See H. Marvin Ginn Corporation v. International Association of Fire Chiefs, Inc., 782 F.2d 987, 228 USPQ 528 (Fed. Cir. 1986). Evidence of the publicâs understanding of a particular term may be obtained from any competent source, including direct testimony of consumers, consumer surveys, listings in dictionaries, trade journals, newspapers, and other publications. See Magic Wand Inc. v. RDB Inc., 940 F.2d 638, 19 USPQ2d 1551 (Fed. Cir. 1991); In re Merrill, Lynch, Pierce, Fenner, and Smith Inc., 828 F.2d 1567, 4 USPQ2d 1141 (Fed. Cir. 1987); and In re Northland Aluminum Products, Inc., 777 F.2d 1566, 227 USPQ 961 (Fed. Cir. 1985). The party asserting genericness must prove its claim by a preponderance of the evidence. See Magic Wand Inc. v. RDB, Inc., supra, at 1554. The key consideration in determining genericness is the relevant publicâs understanding of the term. That is, do the members of the relevant public understand or use the term sought to be protected to refer to the genus of goods or services in question. In this case, the relevant public consists of persons who currently need or those who might need a short-term advance of small amounts of money. Cancellation No. 29232 13 Respondent contends that the relevant services are âcash advancesâ; that the ultimate question then becomes âdo consumers understand PAYDAY ADVANCESï primarily to refer to âcash advancesââ; and that âa âyesâ answer requires that âpaydayâ be identical to âcashââ (brief, pp. 12-13). Respondent argues that there is no equivalency between those two words; and that consumers must make a mental leap between âcashâ and âpayday,â making respondentâs mark suggestive, not generic. Petitioner contends that a preponderance of the evidence establishes that âpayday advancesâ has become generic for deferred presentment or cash advance services as identified in the involved registration; and that respondent has not objected to competitorsâ uses of the term. Petitioner references and categorizes its evidence showing that the term âpayday advance(s)â is widely used by all of the following: (i) respondentâs competitors in the industry to describe their services; (ii) the news media to describe the industry occupied by petitionerâs members and respondent; (iii) petitioner to describe the services offered by its members; (iv) legislators and regulators in referring to the involved industry; and (v) surveys, polls and third-party reports relating to the involved service industry. Cancellation No. 29232 14 Petitionerâs witness, Mr. Webster, testified regarding a group of documents (exhibit No. 21) which are all taken from various companiesâ web pages. The text of examples of uses of the term âpayday advance(s)â from those web pages are reproduced below: Get $200 Fast Welcome to the best payday loan site on the Internet. Weâve been in business since 1994 and have successfully completed over 65,000 payday advance transactions for our satisfied customers.... âpayadvance.comâ; AmeriCash Advance Payday advances up to $500 overnight Need cash before payday? Secure, fast & easy No credit checks No hassles Our payday advance service can help you with lifeâs little emergencies... Apply for a payday advance online via our secure website... Upon FAST approval notification, your cash advance will be sent to your.... âamericashadvance.comâ; Pay Advances Dollar$mart Checks Cashed Welcome to the Dollar$mart web site ...Our company specializes in payday advances, check cashing and Western Union wire services. We take great pride in providing fast, friendly and hassle-free services. This web site provides information about our company and instructions for applying for payday advances. âdollarsmartinc.comâ; Cancellation No. 29232 15 Uca$h Payday Advance ...U Cash has subsidiary divisions which operate âtraditionalâ payday advance retail offices in South Carolina and Texas. Our recently established online agent- supported payday advance program is rapidly expanding through Georgia and Texas. We fund all payday advances from internal resources which is testimony of our financial strength. âucashpayday.comâ; MaxOutLoan.com Borrow up to $500! MaxOutLoan.com can help with a Cash Loan, available overnight,...loan you up to $500 with a MaxOutLoan Payday Advance. No credit check is required! ...Click here now to apply for a new MaxOutLoan... âmaxoutloan.comâ; ChecKing Check Cashing Centers Our Centers offer fast, friendly service, while providing a wide range of financial services. ChecKing Check Cashing Centers will cash any good check for a fee, as well as providing payday advances to the community.... âcheck-king.comâ; ezcashnow.com Access Payday Advance âOnline Cash Advance Centerâ ...Apply for a loan: Click here to apply for a payday advance loan ...More Information: Click here to find out more information about a payday loan. âexcashnow.comâ; Cancellation No. 29232 16 Yourfinancelink.com Payday Advance Services Site Links AmeriCash Advance â Delaware-based firm provides payday advance services Bell Financial Services â Provides payday advances in the state of California ...Cash Now â Provides payday advance services, based in Carlsbad, CA... âyourfinancelink.comâ; and Welcome to ePacific eP Products eP PayCard A Payday Advance Card ...Remember, when you get your short- term financing on an eP card, you get... âepacific.com.â Also, there is of record much general circulation media evidence (exhibit No. 14 to Mr. Websterâs testimony, and the publications submitted under petitionerâs notice of reliance) which shows generic uses of âpayday advance(s).â Examples of these stories are reproduced below: Headline: Advancing into Debt; State Needs Stricter Regulation of Payday Advance Stores Payday advance stores do exactly what their name implies. They give short- term advances on paychecks â or âdeferred entitlementsâ â as theyâre called â and assess hefty finance charges... Although itâs illegal, many shops extend the loan further, thus beginning a cycle of payday advances, with the fees eventually climbing higher than the amount of the initial loan.... âSarasota Herald-Tribune,â November 30, 1999; Cancellation No. 29232 17 Headline: In Business ...Business Agreement: Pinnacle Business Management and Fast PayCheck Advances has made an agreement with Mail Boxes Etc. to offer payday advances at participating Mail Boxes Etc..... âThe Tampa Tribune,â December 13, 1999; Headline: Landing a loan shark; Legislature harpooned a voracious species of predatory lender ...Loan sharks have found Floridaâs waters hospitable, but they donât have quite as much to grin about these days. Five years after consumer advocates began pleading for help, the Legislature finally decided to hurl a harpoon at one of the most voracious species of predatory lenders -- the title-loan company. ...The sharks, of course, still have plenty of prey in Florida. The Legislature did nothing to curb payday advance shops, which charge up to 400 percent for short-term advances on paychecks. âSarasota Herald-Tribune,â May 16, 2000; Metro Desk Supporters call it a last resort that rescues working people in sudden need of cash. Opponents call it a legal loan- sharking operation that entangles poor people in an endless web of debt. It is the âpayday loanâ industry, a fast-growing offshoot of the check- cashing business that is exempt from usury laws and provides advance money to its customers at annualized interest rates as high as 911%. ...One of the most controversial aspects of the payday business is that it allows customers who cannot pay off their loans to roll them over repeatedly,... Payday advance companies deny that rollovers are common.... âLos Angeles Times,â May 17, 2000; Cancellation No. 29232 18 Headline: The Pen Is Mightier; After Signing Legislation to Put an End to Consumer-Gouging by Car-Title Lenders, Gov. Jeb Bush Rightly Pointed Out the Need for Regulation of the Payday- Advance Business ...Counties and cities throughout Florida began imposing their own restrictions,... Nothing in existing law appears to prohibit a local governmentâs taking similar action against payday-advancers. Thatâs why some already have jumped into action. The Longwood City Commission may consider as early as June 5 a proposed ordinance that would slap a 30 percent annual rate on payday advances but allow a one-time $5 fee. ...Mr. Bush should send an unmistakable signal that heâs in on reforming the payday-advance business from the start.... âThe Orlando Sentinel,â May 19, 2000; CNN Financial Network July 7, 2000: Payday Loans: fast bucks ...Smith is a lawyer who has studied the payday-advance industry and is fighting it.... Other lawyers and state regulators have also taken a stand. Smith and others believe payday-advance companies will continue to proliferate....; Headline: Payday Loans Offer Option, But at a Cost ...Typically, customers who take out a payday loan â also known as deferred deposit or payday advance â must prove they have a job and a bank checking account.... âThe Idaho Statesman,â August 20, 2000; Headline: Cashing In on Cash Advances ...Supporters call payday advances a lifeline for countless Americans... Cancellation No. 29232 19 Critics counter that payday advances are no bargain at all, but rather exorbitant loans that take advantage of those struggling to make ends meet. ...The only legislator to vote against the 1999 payday advance law, State Rep. Jo Carson,... âThe Arkansas Democrat-Gazette,â July 16, 2000; Headline: Money Matters âPayday Advancesâ Are Step Backward ...Every place I have gone in recent months - with the possible exception of the commute to the office â I was offered a âpayday advance,â as if this is something I need. ...If you havenât brushed up against the payday advance phenomenon, it may be because you live in a state such as Massachusetts, where laws are considered âunfavorableâ by the rapidly expanding payday advance industry.... Payday advances are sometimes known by the more demure name âdeferred deposits,â and the practice is popular with cash-strapped consumers. ... The state of New York, for example, recently issued a warning against payday advances, even though there were no firms known to be in the state offering them....Payday advances are ultra-small loans, and they are increasingly popular because most banks wonât loan less than $1000.... âThe Boston Globe,â May 7, 2000; and Headline: Payday loans draw a hefty price, heavy criticism ...The cost of that two-week payday advance loan is equivalent to roughly 400 annual percent percentage rate, but.... âCrainâs Detroit Business,â May 22, 2000. Cancellation No. 29232 20 While we acknowledge that much of the evidence is dated 1999 or later, Mr. Webster testified that a critic of the industry, the Consumer Federation of America, has used âpayday advancesâ to describe this service since at least one year prior to the formation of petitioner in 1999. (Dep., p. 35.) Moreover, it is clear in the record that this particular industry has expanded significantly in a very short time frame, thus accounting for the amount of media coverage in the recent past. We note that the record includes numerous other uses of âpayday advance(s)â not only by petitioner in its trade publications [e.g., petitionerâs article titled âPayday Advance Services: The âFinancial Taxiâ of Americaâs Middle- Classâ â (Webster dep., p. 34, and exhibit No. 16)], but also by others (e.g., in surveys and reports, and by legislators and regulators), all referring generically to the âpayday advanceâ industry. Excerpts showing these uses are not reproduced here because our focus is on the evidence showing generic uses of the term which are available to and may be seen by the relevant purchasing public. See Magic Wand Inc. v. RDB Inc., supra. Petitioner submitted ample evidence establishing the meaning of the term âpayday advancesâ to the consumer. Respondent has done nothing to refute this evidence. In fact, in its cross-examination of petitionerâs witness Cancellation No. 29232 21 William M. Webster, IV, respondent did not question the witness with specific regard to the publication and website generic uses directed to the consumer. Rather, respondent simply argues that one cannot tell from the words alone what the services are because the word âpaydayâ is not the word âcash.â However, we must consider not whether âpaydayâ is the equivalent of âcash,â but whether the term PAYDAY ADVANCES would be viewed as an alternative generic term for CASH ADVANCES. The evidence of record, some of which has been set forth in this opinion, persuades us that it would be viewed in this manner. To the extent respondent contends that the services it offers are known as âcash advancesâ and therefore âpayday advancesâ cannot be generic for such services, such an argument is unpersuasive. There can be multiple generic names for a single product or service. That is, any product or service may have many generic designations; and all of the generic names for the product or service belong in the public domain. See 2 J. Thomas McCarthy, McCarthy on Trademarks and Unfair Competition, §12:9 (4th ed. 2001). It appears that the involved services may be called âdeferred presentment,â âpayday loans,â âpayday advances,â âpaycheck loansâ and the like,10 but the record clearly establishes 10 In explaining the use of different generic names for the same service, Mr. Webster testified that in certain states a payday advance is referred to as a payday loan or deferred deposit or Cancellation No. 29232 22 that the term âpayday advancesâ is one generic name for these services. Importantly, the record also establishes that with only a few exceptions, respondent has not taken action against competitorsâ uses of the term âpayday advances.â In 1996 respondent sent a few cease and desist letters, including one to Nationwide Finance located in Garden City, Idaho (respondentâs business address is in Garden City, Idaho) regarding use of the term âpayday advances.â Some of the entities contacted (including Nationwide Finance) agreed to cease use, but several did not so agree, and respondent took no further action. Respondentâs attempts to enforce rights in its mark ended around 1996, and no action has ever been taken against petitioner. (Darrell Fontenot deposition.) Based on this record, we find that the term âpayday advancesâ names the services which are identified in respondentâs registration, and are offered to the public by respondent as well as by the members of petitioner association. We also find that the relevant public understands the term to refer to the involved services. That is, the primary significance to the relevant public of the term âpayday advances,â used in connection with this type of cash advance, is as the name of the service itself. deferred presentment âbecause of the [state] regulatory structure.â (Dep., p. 59.) Cancellation No. 29232 23 The members of the relevant public, i.e., those people who are or may be in need of such short-term loans, would understand the term to refer to the service, and not to the source of the service. We hold that the term âpayday advancesâ is generic for the services identified in respondentâs registration. Decision: The petition to cancel is granted, and Registration No. 2,243,154 will be cancelled in due course. Copy with citationCopy as parenthetical citation