Carmen Balkovec, Complainant,v.Michael Chertoff, Secretary, Department of Homeland Security (Customs and Border Protection), Agency.

Equal Employment Opportunity CommissionAug 11, 2005
01a53471 (E.E.O.C. Aug. 11, 2005)

01a53471

08-11-2005

Carmen Balkovec, Complainant, v. Michael Chertoff, Secretary, Department of Homeland Security (Customs and Border Protection), Agency.


Carmen Balkovec v. Department of Homeland Security

01A53471

08-11-05

.

Carmen Balkovec,

Complainant,

v.

Michael Chertoff,

Secretary,

Department of Homeland Security

(Customs and Border Protection),

Agency.

Appeal No. 01A53471

Agency No. 050290

DECISION

Complainant filed a timely appeal with this Commission from the agency's

final decision (FAD) dated March 18, 2005, dismissing her complaint of

unlawful employment discrimination in violation of Title VII of the Civil

Rights Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq.,

Section 501 of the Rehabilitation Act of 1973 (Rehabilitation Act), as

amended, 29 U.S.C. � 791 et seq., and the Age Discrimination in Employment

Act of 1967 (ADEA), as amended, 29 U.S.C. � 621 et seq. In her complaint,

complainant alleged that she was subjected to discrimination on the

bases of race (Hispanic), national origin (Hispanic), sex, disability,

age (DOB 03/10/52), and reprisal for prior EEO activity when:

she was harassed by a coworker from March 1998 until April 8, 2004; and

she was denied a CA-1 and a CA-16 form by her supervisor on April 9, 2004.

The agency dismissed both of complainant's claims. The agency found

that claim one failed to state a claim because the alleged April 8, 2004

incident was an isolated incident that was not sufficiently severe for

a reasonable person to conclude that the workplace was threatening or

humiliating towards a particular group. The agency also found that the

April 8, 2004 incident was not likely to reasonably deter an individual

from asserting his or her rights in the EEO process.

In regard to complainant's second claim, the agency found that it was

not actionable because the matter is not in dispute. Since complainant

received the CA-1 form, an alternative for the requested CA-16 form,

the issue is no longer in dispute. The agency also states that the

claim is a collateral attack since the claim is an alternative method for

complainant to obtain benefits otherwise provided through the Office of

Workers' Compensation Programs (OWCP). Therefore, the agency found that

the claim is outside of the scope of EEO regulations. The agency also

states that if complainant is alleging that her supervisor unduly delayed

in providing her the CA-1 and CA-16 forms, and, thereby, discriminated

against her, she again fails to state a claim. A delay in providing

a form is not an actionable claim when there is no indication that the

delay affected the processing of the form.

On appeal complainant does not raise any new contentions, and the agency

asks for the Commission to affirm its FAD.

The regulation set forth at 29 C.F.R. � 1614.107(a)(1) provides, in

relevant part, that an agency shall dismiss a complaint that fails to

state a claim. An agency shall accept a complaint from any aggrieved

employee or applicant for employment who believes that he or she

has been discriminated against by that agency because of race, color,

religion, sex, national origin, age, disabling condition, or in reprisal.

29 C.F.R. �� 1614.103 & .106(a). The Commission's federal sector case

precedent has long defined an �aggrieved employee� as one who suffers a

present harm or loss with respect to a term, condition, or privilege of

employment for which there is a remedy. Diaz v. Dep't of the Air Force,

EEOC Request No. 05931049 (April 21, 1994).

In determining whether a harassment complaint states a claim in cases

where a complainant had not alleged disparate treatment regarding a

specific term, condition, or privilege of employment, the Commission

has repeatedly examined whether a complainant's harassment claims,

when considered together and assumed to be true, were sufficient

to state a hostile or abusive work environment claim. See Estate of

Routson v. Nat'l Aeronautics and Space Admin., EEOC Request No. 05970388

(February 26, 1999).

Consistent with the Commission's policy and practice of determining

whether a complainant's harassment claims are sufficient to state a

hostile or abusive work environment claim, the Commission has repeatedly

found that claims of a few isolated incidents of alleged harassment

usually are not sufficient to state a harassment claim. See Phillips

v. Dep't of Veterans Affairs, EEOC Request No. 05960030 (July 12, 1996);

Banks v. Health and Human Servs., EEOC Request No. 05940481 (February

16, 1995).

Complainant asserts that from March 1998 until April 8, 2004 she was

harassed by a coworker (CO1). On April 8, 2004 complainant was in

the lunchroom with CO1 and other coworkers when CO1 told complainant

that her head is empty, and as a result the others laughed. Report of

Investigation; CO1 Affidavit. However, complainant only cites the April

8, 2004 incident, and is unable to recall any other specific instances

of harassment by CO1. Complainant Affidavit. Complainant asserts

that she never reported the harassment to management because she was

afraid of retaliation. Complainant Affidavit. Complainant did not keep

any records of the alleged harassment either. Complainant Affidavit.

Another co-worker (CO2), who was present in the lunchroom on April 8,

stated that everyone knew that CO1 was joking but that complainant

misinterpreted the comment. CO2 Affidavit. Moreover, CO1 stated that

he is constantly making comments about other people, and that he treats

everyone in the same manner. CO1 Affidavit; Report of Investigation.

Complainant has not shown that she has suffered a harm or loss in respect

to a term, condition, or privilege of employment. As such, complainant

is not an aggrieved employee. Furthermore, a single isolated incident

does not constitute a hostile or abusive work environment necessary

for a harassment claim. Since complainant has failed to state a claim,

the agency's dismissal of complainant's first claim is affirmed.

With regard to complainant's second claim concerning her denial of the

OWCP forms, the Commission has held that an employee cannot use the EEO

complaint process to lodge a collateral attack on another proceeding.

See Wills v. Dep't of Defense, EEOC Request No. 05970596 (July 30,

1998); Kleinman v. United States Postal Serv., EEOC Request No.

05940585 (September 22, 1994); Lingad v. United States Postal Serv.,

EEOC Request No. 05930106 (June 25, 1993). Complainant alleges that

on April 9, 2004 she requested a CA-1 and/or a CA-16 form from her

supervisor (SO1). Complainant Affidavit. Despite complainant and

her union representative's repeated requests, SO1 denied the forms.

Complainant Affidavit. We find that since complainant was denied access

to the OWCP process, the appropriate forum for complainant's claim is the

Department of Labor and not the EEOC. Therefore, we find that complainant

failed to state a claim, and the agency's final decision is affirmed.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

______08-11-05____________

Date