Bridgeway Oldsmobile, Inc.Download PDFNational Labor Relations Board - Board DecisionsOct 15, 1986281 N.L.R.B. 1246 (N.L.R.B. 1986) Copy Citation 1246 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Bridgeway Oldsmobile , Inc. and Automobile Sales- men's Union, Local 1095, United Food and Commercial Workers , AFL-CIO. Case 32-CA- 7184 15 October 1986 DECISION AND ORDER BY CHAIRMAN DOTSON AND MEMBERS JOHANSEN AND BABSON On 28 February 1986 Administrative Law Judge Michael D . Stevenson issued the attached decision. The Respondent and the Charging Party filed ex- ceptions and supporting briefs and the General Counsel filed a brief answering the Respondent's exceptions. The National Labor Relations Board has delegat- ed its authority in this proceeding to a three- member panel. The Board has considered the decision and the record in light of the exceptions and briefs and has decided to affirm the judge 's rulings, findings,' and ' The Respondent has excepted to some of the judge 's credibility find- ings The Board 's established policy is not to overrule an administrative law judge's credibility resolutions unless the clear preponderance of all the relevant evidence convinces us that they are incorrect . Standard Dry Wall Products, 91 NLRB 544 ( 1950), enfd 188 F 2d 362 (3d Cir 1951) We have carefully examined the record and find no basis for reversing the findings We are also satisfied that the Respondent 's contention that the judge was biased is without merit . In our opinion, there is nothing in the record to suggest that his conduct at the hearing or his evidentiary rulings were based on either bias or prejudice. In sec . III,B ,6 of his decision , the judge inadvertently stated that the Union made its demand for recognition on 22 March instead of 22 Febru- ary 1985 2 The judge stated that the Respondent offered no credible explanation for its new rule, announced just 2 weeks after the Union's demand for recognition , prohibiting salesmen from gathering in groups The Re- spondent attempted to explain that the new rule was imposed because customers were being neglected . The judge found no evidence, other than Walker's uncredited testimony , that customers were, in fact, being neglected We note, however, that employee Roberts did testify that this "situation could happen ," referring to the fact that customers may have been neglected by salesmen talking to each other However , in light of the other factors cited by the judge, i e, the timing of the new rule and the Respondent 's unremitting opposition to the Union , we do not find Robert's speculation sufficient to affect the judge 's conclusion that the new rule unlawfully created an atmosphere that the employees ' union ac- tivities were under surveillance by the Respondent Member Babson finds that the General Counsel has not established a sufficient linkage between the new rule and the employees ' union activities and would therefore re- verse the judge 's findings of the three separate violations in the imposi- tion of the rule The judge found that because the reason proferred by the Respondent for Roberts' discharge, i.e, insubordination , was wholly pretextual it was unnecessary to provide the analysis set out in Wright Line, 251 NLRB 1083 (1980), enfd 662 F.2d 800 (lst Cir. 1981), cent denied 455 U S. 989 (1982), approved in NLRB v. Transportation Management Corp, 462 U S 393 (1983) However, as the Board stated in Limestone Apparel Corp, 255 NLRB 722 (1981), and again more recently in Jefferson Electric Co., 271 NLRB 1089 ( 1984), the Board requires an application of the Wright Line analysis in all cases alleging 8(a)(3) and ( 1) violations that turn on em- ployer motivation Notwithstanding the judge 's failure to apply Wright Line, we need not rerationalize the judge 's finding that the Respondent unlawfully discharged Roberts, because a finding of pretext "necessarily means that the reasons advanced by the employer either did not exist or conclusions2 and to adopt the recommended Order3 as modified. The judge recommended a bargaining order based on his determination that the Respondent's violations fell into "category two," i.e., "less ex- traordinary cases marked by less pervasive prac- tices which nonetheless still have the tendency to undermine majority strength and impede the elec- tion process." See NLRB v. Gissel Packing Co., 395 U.S. 575, 614 (1969). We agree. In determining whether a bargaining order is ap- propriate , in addition to examining the severity of the violations committed , the Board also examines the present effects of the coercive unfair labor practices which would prevent the holding of a fair election.4 It cannot be seriously questioned that many of the unfair labor practices committed here were ex- tensive and serious. With the opening of its new dealership, the Respondent was intent to keep the Union out and to this end it was willing to utilize whatever measures were necessary. During initial hiring interviews of its sales force, the Respondent made clear to all those suspected of harboring union sympathies that a union was unnecessary and unwanted . Employees holding current union mem- bership were required, as a condition of employ- ment, to renounce it by obtaining withdrawal cards. As a condition of initial or continued em- ployment, one employee was obligated to promise he would not attempt to bring a union into the fa- cility while another was told that even if a union were established, the Respondent would never sign a contract. Despite these preventative steps, four of six salesmen who constituted the original unit signed authorization cards and the Union requested an election after first seeking and being denied recog- nition. The Respondent then accelerated and inten- sified its unlawful conduct by interrogating em- were not in fact relied on, thereby leaving intact the inference of wrong- ful motive established by the General Counsel ." Limestone Apparel, supra In agreeing with the judge that Allan unlawfully interrogated Harpe, Member Johansen and Member Babson do not rely on the fact that em- ployee Harpe gave an untruthful answer to General Sales Manager Allan's question Chairman Dotson finds that Allan's interrogation of Harpe violated Section 8(a)(l) of the Act for the reasons cited by the Judge 8 The Respondent excepts to the judge's inclusion of a visitatonal clause in his recommended Order authorizing the Board , for compliance purposes , to obtain discovery from the Respondent under the Federal Rules of Civil Procedure under the supervision of the United States court of appeals enforcing his Order . Under the circumstances of this case, we find it unnecessary to include such a clause Accordingly , we will modify the judge's recommended Order by deleting reference to the clause. ' Quality Aluminum Products, 278 NLRB 338, 339 ( 1986) See NLRB v. Davis, 642 F 2d 350, 354 (9th Cir 1981), in which the court stated that Gissel instructed the Board to consider the extensiveness of the unfair labor practices, their past effect on election conditions, the likelihood of their recurrence , and the probability that a fair election can be held 281 NLRB No. 165 BRIDGEWAY OLDSMOBILE 1247 ployees as to whether they were contacted by the Union or signed authorization cards . Others were threatened that if the Union were certified , the Re- spondent would either close down or fire all the salesmen and hire new ones. Indeed, the Respond- ent carried through with its' threats by discharging Tom Roberts upon satisfying itself that it was he who was the union organizer . The Respondent also conveyed to employees the futility of 'selecting the Union and created the impression that their union activities were under surveillance . Finally, to ensure success in the upcoming representation elec- tion the Respondent packed the unit , by hiring three additional salespersons whom it felt confident would vote against the Union and retaining another employee who wished to retire and who otherwise would have terminated his employment before the election so that the employee could vote against the Union. As the judge correctly noted , "the Respondent's unlawful conduct struck at the very core of the employees ' organizational efforts." Kona 60 Minute Photo, 277 NLRB 867 (1985). Here, as in Kona, the Respondent committed grave acts of misconduct, including repeated threats of discharge . and store closure, and with respect -to the perceived union organizer, the Respondent unlawfully denied his leave request and subsequently discharged him. Such conduct has been considered so serious as to justify a bargaining order 'even in the absence of other unfair labor practices . Gissel, 395 U.S. at 587- 590, 615 . Further, the fact that these acts were exe- cuted by the Respondent 's top management against a small unit (six employees) compounds their gravi- ty. The Respondent's conduct clearly tended to un- dermine the Union 's majority strength5 and effec- tively precluded a fair election.6 We fmd further that the Respondent 's acts also tend to preclude a fair rerun election . The Re- spondent 's violations-discharge, threats of dis- charge and store closure , interrogations, and cre- ation of surveillance-are of a nature that employ- ees are unlikely to forget. The total effect of these unfair labor practices necessarily serves as a long- lasting and perhaps , permanent reminder to the cur- rent work force that if they renew union activity they too, will suffer the same consequences as their predecessors . In this regard there is no evidence that the Respondent has,, taken any subsequent re- medial steps disavowing its unlawful , acts or that its It is undisputed that by 22 February 1985 the Union had obtained valid authorization cards from a majority of bargaining unit employees. b An election was held on 10 April 1985 but the ballots were impound- ed based on the instant unfair labor practice charges being filed I week earlier. antiunion policy has changed . See Quality Alumi- num Products, supra. We reject the Respondent's defenses , that em- ployee turnover and the departure of its manage- ment officials responsible for the violations now makes the chances of ensuring a fair second elec- tion "extremely good." As the judge noted, the su- pervisory personnel who perpetrated the unlawful acts did so pursuant to the "marching orders" of the Respondent 's majority owner ' Art Bridges. Bridges continues to be the Respondent 's majority owner and there is no 'reason to believe that the current management team is not armed with the same orders . With respect to the Respondent's con- tention that employee turnover makes a fair second election possible , this argument also rings hollow because the turnover in this case was, in part, "a direct and obvious product of the Respondent's own unlawful conduct ." Balsam Village Manage- ment Co., 273 NLRB 420 (1984). For the above reasons , we conclude that the pos- sibility of erasing the effects of the Respondent's unfair labor practices and of ensuring a fair rerun election by use of traditional remedies is slight and the employees ' representational interests which they once expressed through authorization cards would, on balance, be better protected by the issu- ance of a bargaining order. ORDER The National Labor Relations Board adopts the recommended order of the administrative law judge as modified below [see also 290 NLRB No. 89], and orders that the Respondent Bridgeway Oldsmobile, Inc., Hayward, California, its officers, agents, successors, and assigns; shall take the action set forth in the Order asmodified. 1. Delete paragraph 2(f) and reletter the subse- quent paragraphs. 2. Substitute the attached notice for that of the administrative law judge. APPENDIX NOTICE TO EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government The National Labor Relations Board has found that we violated the 'National Labor Relations Act and has ordered us to post and abide by this notice. WE WILL NOT discharge, employees or deny their leave requests because we know or suspect they are engaging in union activities 1248 DECISIONS OF NATIONAL LABOR RELATIONS BOARD WE WILL NOT coercively interrogate our em- ployees as to their own union membership , activi- ties, or sympathies or the union membership, activi- ties, or sympathies of their fellow employees. WE WILL NOT threaten our employees with loss of employment, closure of the dealership, unspeci- fied reprisals or with the futility of organizing a union because they engaged in union activities. WE WILL NOT solicit our employees or appli- cants for employment to withdraw from member- ship in the Union. WE WILL NOT make statements to employees giving them the impression that their union activi- ties are under surveillance. WE WILL NOT tell an employee not to come in unless he intended to vote against the Union. WE WILL NOT employ salespersons for the pur- pose of undermining support for the Union. WE WILL NOT retain an employee who desired to retire so that employee could vote against the Union. WE WILL NOT deny an employee's leave request and subsequently terminate that employee because he engaged in union activities. WE WILL NOT in any like or related manner interfere with, restrain, or coerce you in the exer- cise of the rights guaranteed you by Section 7 of the Act. WE WILL make Thomas Roberts whole for any earnings he might have lost as a result of his un- lawful discharge, with interest. WE WILL offer Thomas Roberts immediate em- ployment in his former position or, if that position no longer exists , in a substantially equivalent one, without prejudice to his seniority rights or any other rights or privileges of employment, and make him whole for any earnings he may have lost as a result of our unlawful refusal to reemploy him, with interest. WE WILL remove from our files any reference to the unlawful discharge of Thomas Roberts and notify him, in writing, that such has been done and that our unlawful actions will not be used as a basis for future personnel action against him. WE WILL, on request, recognize and bargain with Automobile Salesmen's Union Local 1095, United Food and Commercial Workers Union AFL-CIO as the exclusive representative for pur- poses of collective bargaining of our employees in the following appropriate unit: All full-time and regular part-time salespersons employed by Bridgeway Oldsmobile at its 25715 Mission Blvd., Hayward, California fa- cility; excluding all mechanics, parts, lubrica- tion, lot employees, employees currently cov- nancial and insurance employees, office cleri- cal employees , guards, and supervisors as de- fined in the Act. WE WILL bargain with the above-named labor organization with respect to rates of pay, wages, hours, and other terms and conditions of employ- ment and, if an agreement is reached, embody such in a written, executed contract. BRIDGEWAY OLDSMOBILE, INC. Diane Sidd-Champion, Esq., for the General Counsel. Jay G. Putnam, of Santa Rosa, California, for the Re- spondent. William Sokol and David A. Rosenfeld, Esqs., of San Francisco, California, for the Charging Party. DECISION STATEMENT OF THE CASE MICHAEL D. STEVENSON, Administrative Law Judge. This case was tried before me at Oakland, California, on 2-6 December 1985,1 pursuant to a complaint isssud by the Regional Director for the National Labor Relations Board for Region 32 on 31 May, and which is based on a charge filed by Automobile Salesmen 's Union, Local 1095, United Food and Commercial Workers, AFL-CIO (Union) on 3 April. The complaint alleges that Bridgeway Oldsmobile, Inc. (Respondent) has engaged in certain violations of Section 8(a)(1), (3), and (5) of the National Labor Relations Act (the Act). Issues 1. Whether Respondent violated Section 8(a)(1) of the Act by committing one or more of the following acts for the purpose of interfering with, restraining, and coercing employees in the exercise of their rights guaranteed by Section 7 of the Act: (a) Impliedly threatening a prospective employee with loss of employment if he failed to promise not to attempt to bring a union into the dealership. (b) Coercively interrogating employees and prospec- tive employees about their own and other employee union activities, union attitudes, or other concerted pro- tected activities. (c) Requiring employees and prospective employees to withdraw from the Union as a condition of employment or continued employment, or otherwise threatening un- specified reprisals if they refused. (d) Threatening employees with loss of employment if the Union came in. (e) Threatening employees with closure of the facility if the Union came in, and in one case reminding an em- ployee of his prior promise not to bring the Union in. (f) Telling employees that it would be futile to choose union representation. ered by a collective bargaining agreement , fi- 1 All dates herein refer to 1985 unless otherwise indicated. BRIDGEWAY OLDSMOBILE 1249 (g) Creating the impression of surveillance of employ- ee union activities. (h) Telling an employee shortly before a representation election not to come in at all if he was coming in to vote for the Union. (i) Creating or newly enforcing a rule against employ- ees standing around talking during slow periods in the dealership. (j) Hiring three new employees a few weeks before the representation election thereby attempting to undermine the status of the Union and to frustrate employees' de- sires for union representation. (k) Telling an employee who desired to retire that he was being kept on the payroll to vote against the Union in the approaching representation election. 2. Whether Respondent violated Section 8(a)(1) and (3) of the Act by discriminating in regard to the hire, tenure, terms, or conditions of employment of its em- ployees, thereby discouraging membership in a labor or- ganization , by denying a requested and previously grant- ed leave to its then employee Tom Roberts, and by sub- sequently discharging Tom Roberts. 3. Whether Respondent violated Section 8(a)(5) of the Act by hiring the additional employees as described in paragraph 1(j), above , by retaining an employee on the payroll as described in paragraph 1(k), above , and by re- fusing to recognize and bargain with the Union since about 22 February. 4. Whether if one or more violations of the Act are found, a bargaining order is warranted. All parties were given full opportunity to participate, to introduce relevant evidence, to examine and cross-ex- amine witnesses, to argue orally, and to file briefs. Briefs, which have been carefully considered , were filed on behalf of the General Counsel and Respondent.2 On the entire record of the case, and from my obser- vation of the witnesses and their demeanor, I make the following FINDINGS OF FACT I. RESPONDENT'S BUSINESS Respondent admits that it is a California corporation which operates a business for the sale and service of new automobiles with a showroom , offices, and lot located in Hayward , California. It further admits that during the past year, in the course and conduct of its business, its gross revenues exceeded $500,000 and annually it pur- chases and receives goods or services valued in excess of $5000 from sources outside the State of California. Ac- cordingly it admits, and I find, that it is an employer en- gaged in commerce and in a business affecting commerce 2 Once again it is necessary to correct a poorly prepared transcript: General Counsel 's seven-page motion to correct the record is granted. Respondent's objections to the motion contained in a letter of 11 Febru- ary 1986, with one exception , are denied . I note that as to the correction and objection relating to p. 220 , L. 15, I cannot rule. My copy of the transcript lacks a L. 15 at 220. The corrections are reported in App. II to the decision. [App. II omitted from publication .] In addition, R. Exh. 4 admitted into evidence has been lost by the court reporter . A duplicate copy will be included in the exhibits . R. Exh . 6 not admitted into evi- dence has been included by the court reporter in the bound volume of admitted exhibits . This should be corrected. within the meaning of Section 2(2), (6), and (7) of the Act. II. THE LABOR ORGANIZATION INVOLVED Respondent admits , and I find , that Automobile Sales- men's Union , Local 1095 , United Food and Commercial Workers, AFL-CIO is a labor organization within the meaning of Section 2(5) of the Act. III. THE ALLEGED UNFAIR LABOR PRACTICES A. The Facts 1. General background About 19 January, Respondent opened for business. Its owners were Art Bridges and Freddy Walker. Bridges owns 85 percent of Respondent , and at least one other dealership , Art Bridges' Pontiac, located about a mile from Respondent . Unlike Walker who was a lengthy wit- ness and played a major role in this case , Bridges did not testify and played a smaller, but nonetheless important, role. Owner of 15 percent of the business , Walker, had worked for Bridges for over 20 years prior to January. Walker began his employment as a car washer and de- tailer, worked up to a successful sales career , and, with the opening of Respondent , entered management . Gener- ally, Walker's job was to oversee all operations of Re- spondent including personnel . This required his presence virtually 7 days a week for long hours every day. In ad- dition to his supervisory duties over sales, appraisals, service, finance and insurance , and personnel , Walker would also from time to time assist salesmen "to close" a deal with a reluctant or uncompromising buyer. When this occurred , Walker allowed the originating salesperson to collect the full commission on the transaction . If other salesmen or managers assisted the originating salesperson to close the deal, they would generally be entitled to a portion of the commission. By contrast to Walker, Bridges appeared at Respond- ent for brief and irregular periods . As described by wit- nesses, he was "in and out." Bridges exercised little, if any, authority over the day-to-day operations of Re- spondent. One of the first persons hired by Walker was Bud Allan, general sales manager . Hired about 2 January, Allan left Respondent about 17 July. Allan is currently involved in a legal dispute with Bridges over certain moneys which Allan feels are due and owing to him. Ac- cording to Allan, he is in litigation with Bridges over the matter . Later testimony in the hearing clarified this point . Allan is represented by counsel who is preparing a legal complaint . Allan expects the pleadings to be filed in a state court soon . Meanwhile, Allan is currently work- ing as a general sales manager for a different car dealer, located in Antioch, California , and has been there about 4 months. Notwithstanding the apparent antagonism which now exists between Bridges and Allan , the latter spent several hours on the witness stand testifying regarding his state- ments and acts while employed by Respondent. What 1250 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Allan may have said or done constitutes the heart of this case. Both Walker and Allan were called first by the General Counsel as adverse witnesses. Both men re- turned later as witnesses for Respondent. I turn now to discuss the important events involved in this case. 2. Allan's hiring interviews One of the first persons hired by Allan was Vern Pratt, the finance and insurance manager and Allan's relief for those infrequent periods when he was not on the premises. By the time of the hearing, Pratt was no longer working for Respondent, and neither side called him as a witness. As Respondent prepared to open, many salesmen at other dealerships, including Art Bridges' Pontiac, learned that positions may be available there. Either because they were not happy in their present jobs and/or because they believed they could make more money at Respond- ent, many experienced salesmen applied for jobs at Re- spondent. The person to see for employment was Allan who was well known in "East Bay" auto showrooms due to his many years in the auto business . Although Allan had once been a member of the Union, for the past 15 to 20 years he had worked as a general sales manager for several different dealerships. Allan's prior employ- ment included jobs at a Datsun dealer and two different Oldsmobile dealers , all located in the "Oakland-East Bay" area. Walker played only a nominal role in the hiring of new employees. One person who qualified for a job at Respondent was Thomas Hallcock, an experienced car salesman and member of the Union. Tipped by a friend that Respond- ent was hiring, Hallcock filled out an application and was interviewed by Allan in late February or early March. In the interview, Allan explained to Hallcock the commission, hours, and other working conditions at Re- spondent. In general , these were similar to that in effect at union dealerships, except that Respondent would not provide its salespeople with a demonstrator automobile. This was a major difference from union "stores" (this ex- pression was used by all witnesses to mean auto dealer- ships). In the course of the interview, Allan told Hall- cock that Respondent was "non-union," and that Allan was not going to have an agreement with the Union be- cause Allan did not want Rich or Fred looking over his shoulder. This was an apparent reference to Richard Sal- varessa and Fred Silva, two officers of the Union. Both of them testified in this case and will be referred to below. Allan concluded the interview by telling Hallcock that if he desired to work there to let Allan know within 5 days. As matters turned out, the witness decided not to accept a position at Respondent. Another applicant for employment was Thomas Rob- erts, the alleged discriminatee . About 25 January, Allan interviewed Roberts, and gave him the same information related for Hallcock above. In addition, Allan assured Roberts that Allan intended to hire only five salespersons so they could all make some money. Allan went on to say that Respondent was not a union house and a union was not necessary because Respondent' s benefits were equivalent to that paid by union dealers. Because Roberts had been recommended by Pratt as a good and clean-cut salesman , and because Roberts apparently made a good impression on Allan, Allan hired Roberts and asked him to begin on 29 January. When Roberts asked for some additional time to give longer notice to his present em- ployer, Allan refused, saying Roberts must start on 29 January or never. Roberts agreed and reported for work as directed. Another experienced salesman hired by Allan was Gil- bert Aguiar. A witness for the General Counsel, Aguiar worked for Respondent between 14 February and 20 March. About 13 February, Allan interviewed him. Rec- ommended for employment by Respondent's top sales- man, Harold Blanton , Aguiar was given the same infor- mation about working conditions as reported above. Allan also told the witness that Respondent was non- union and that a union was unnecessary because Re- spondent paid the same , except for the demonstrator cars. Because Allan was aware of the fact that Aguiar's current employer was a union dealer, Allan told Aguiar to go down to the Union and get a withdrawal card which Allan would like to see. Allan also asked to see proof of Aguiar's prior sales performance. Finally, Allan told him that if he were hired he would be the sixth salesman hired and that would be the last until sales reached 150 to 200 cars per month. Allan went on to ex- plain that by keeping the size of the crew down, all could make some money. When Aguiar returned that same day with proof of his prior sales performance, Allan was suitably impressed. Saying that Aguiar was his kind of people and promising higher earnings, Allan of- fered Aguiar a job on condition that he begin work the next day. Even though this meant no advance notice to his current employer, Aguiar accepted and reported for work on 14 February. Still another salesman hired by Allan was witness Joseph Harpe. Semiretired at age 66, with certain medi- cal problems, I found Harpe to be a particularly credible witness. Although not completely neutral in this contro- versy, he was not wedded to either a union or manage- ment point of view. He was at peace with himself and I accepted his testimony as a benchmark by which other witnesses were measured. Harpe had worked with Allan at a prior dealership so they knew each other well. About 15 January, Harpe called Allan to ask about employment at Respondent. Allan said that he would like to hire Harpe, but Re- spondent was not going to be a union "store." Allan added, "I don't want you to try to do anything to get the union in here." Harpe responded that he was only in- terested in making those earnings, about $7300, which would not affect his social security, and that he was all set with his union pension . When Allan persisted that Harpe had to promise that he would not try to get a union in , Harpe replied that Allan did not have to worry about him. This telephone conversation was followed by a meet- ing later on the same day. While Allan showed Harpe around the facilities, both men reiterated the essence of their telephone conversation. Allan then told Harpe to BRIDGEWAY OLDSMOBILE pick out his office and come to work the next day. Harpe worked until 28 March when he retired. By late February , Allan had hired not only salesmen Roberts, Aguiar, and Harpe , but in addition , other sales- men, Harold Blanton , Harold Walker, nephew of Freddy Walker, and Randy Hover . The last three did not testify and they played marginal roles in this case . Prior to the representation election on 10 April , three more salesper- sons were hired , Craig Decker, George Simpson, and Sue DePolo . Simpson testified for the General Counsel and Respondent, and the other two testified for Re- spondent . Because these three were treated differently at hiring than the witnesses referred to above, I will recite their testimony separately below. 3. On the job prior to Union 's demand for recognition In the beginning all went well. Respondent sold 56 cars in February , and 80 cars in March . The salesmen felt adequately compensated until additional salespeople were hired in March . Notwithstanding their hiring inter- views, some decided to begin a union organizing drive. This effort was begun by Aguiar who, on 13 February, went to the union hall , not to get a union withdrawal card as directed by Allan, but rather to pay 2 months' dues in advance and to sign a union authorization card (G.C. Exh. 17). Aguiar asked for some additional cards in case anyone else desired to sign. Meanwhile, Roberts had also reported for work. On arrival , Roberts was asked by Allan for a Department of Motor Vehicle driving record and for a union withdraw- al card . A few days later Allan asked for the withdrawal card again . On 14 February, in the presence of Aguiar, Allan asked Roberts for the card for still a third time. Roberts said he did not receive the card yet . To this Allan responded that if Roberts intended to remain there, he would need to get the card and show it to Allan. Roberts then told Allan he would definitely get the card because if the Union came in within 3 to 6 months, then Roberts would not have to pay his dues over again. In his testimony , Aguiar corroborated the second part of the conversation wherein Roberts told Allan why he thought it was a good idea to obtain the withdrawal card . Aguiar was alarmed at the naivete of Roberts and called the Union to report the conversation . Aguiar asked Salvaressa to call Roberts and tell him not to make those kinds of statements to management lest he put his job in jeopardy . About a week later , on 20 February, in Respondent's lot, Roberts signed a union authorization card (G.C. Exh. 13) given to him by Aguiar . Aguiar re- turned this signed card to the Union . On the same day, Harpe signed his card in the union office at the request of Silva (G.C. Exh. 18). A fourth card had been signed by Blanton in the Union's office in early February (G.C. Exh. 14). 4. On the job after Union's demand for recognition After receiving a majority of the signed cards from Respondent's salesmen , Union Secretary-Treasurer Rich- ard Salvaressa prepared a letter dated 21 February and addressed to Walker. Among other matters, the letter 1251 stated that the Union represented a majority of Respond- ent's sales force, requested recognition of the Union from Respondent , and offered to prove its majority status through a neutral third party (G.C. Exh. 15). Salvaressa and Silva delivered the letter to Respondent about 22 February. Not finding Walker on the premises, the two men went to Allan's office where they had a conversa- tion with him. After reading the letter, Allan said he was the wrong person to receive it. Allan added that Walker was out of town and Bridges was not present , but Allan promised to give the letter to Bridges . Then Allan stated that Bridges would never permit a union at Respondent. Following this meeting a change occurred at Respond- ent. Witnesses , including Allan, agreed that a tension de- veloped manifested by a lack of socializing between the sales force and Walker and Allan. There was no more levity or informality in the showroom ; rather Allan in particular was all business . Several specific examples were given to illustrate this change after 22 February. On 23 February, Allan again asked Roberts for his union withdrawal card and when the latter stated he still had not received it, Allan answered, "You're excused!" On 26 February, Roberts was asked by Pratt, the man who had recommended him for employment, "Are you the Union pro?" When Roberts asked what Pratt was talking about, Pratt explained that someone in the dealer- ship was union pro . Then Pratt asked directly, "Tom, are you the one stirring up union shit?" Roberts answered, "No." Then Pratt asked if Roberts knew who the union pro was . Again, Roberts answered, "No." Pratt conclud- ed by warning, "We are going to find out who it is." Roberts cited other incidents occurring in late February: for example, he had difficulty in receiving a $2 reim- bursement for gas he put in a demonstrator . Also during the same period, Roberts took a salesman test and scored 100 percent. When he informed Walker, Roberts re- ceived only a negative and hostile reaction . On 3 March, Bridges addressed the sales force at a routine Saturday morning sales meeting and berated the assembly over al- leged salesmen complaints regarding lack of demonstra- tors and alleged poor performance of some salesmen. Then Walker concluded the meeting by noting that he did not desire salespersons to gather in groups on the showroom floor during slow periods and talk among themselves . Walker added that he had observed that some customers had been neglected due to the salesmen's distractions . A few weeks later, Roberts attempted to sell a car to his stepfather on terms advantageous to the cus- tomer and Respondent . Allan refused to approve the deal and Roberts' stepfather purchased a car elsewhere. Roberts also related his attempt to get time off to pick up his brother at the airport. The request was made about 2 weeks before 4 March, the day in question, a Monday, and usually a slow sales day. Allan had told Roberts "O.K.," but that Roberts should attempt to get someone to cover for him. Roberts asked Harpe who agreed to do this, subject to Allan's approval . It is un- clear when Roberts asked Harpe to cover his shift. It is clear that Allan did not approve, telling Harpe that Allan did not desire him to work on his day off. In fact, Harpe was on medication for a heart condition but was 1252 DECISIONS OF NATIONAL LABOR RELATIONS BOARD otherwise healthy. Allan approved Harpe switching shifts with Blanton a few weeks later . On 2 March, Rob- erts reminded Allan that he would not be present on 4 March. Allan told Roberts that he could not have time time off, and asked, "What's more important, your broth- er or your job?" Roberts testified that Allan had permit- ted Hover to be off on a Saturday, the busiest sales day of the week to attend a wedding. Simpson testified to other examples where Allan had granted time off. For example, Decker was given 2 weeks off to go to Hawaii; other salespersons were permitted to switch shifts with- out difficulty. Roberts was not the only salesperson to describe the change in atmosphere after 22 February. Aguiar gave similar testimony together with his own examples of spe- cific encounters with Allan. For example, about 24 Feb- ruary, Aguiar talked to Allan on Respondent's premises. Allan asked if Aguiar knew who signed the pledge cards. Then added, "I'm not supposed to be talking to you re- garding the union, and if it comes out, I'll deny it." Aguiar denied knowledge of any card signers. Allan added that he thought Roberts was the troublemaker, but that at least two had to sign cards. Allan went on to complain that he was getting heat from Art Bridges. When Aguiar asked Allan why Bridges would blame him, Allan answered, because Bridges had told Allan not to hire anyone from Oakland (apparently this was a ref- erence to an area with a high incidence of unionized car dealers). Allan concluded by asking Aguiar whether he had obtained his union authorization card yet. Aguiar re- sponded that he had decided to allow his dues to go de- linquent rather than to request the union withdrawal card. On 11 March, Allan again asked for Aguiar's with- drawal card . It is unclear why the request was made as Aguiar had previously said he would not obtain it. This time Aguiar answered that he had the card and offered to show it to Allan, who declined the offer. In fact, Aguiar did not have the card. Harpe also reported conversations with Allan. Once in February, exact date not indicated, Harpe asked Allan what would happen if the Union came in . Allan an- swered, "We'll fire all the salesmen and hire new ones." On 23 February, Allan asked Harpe if Silva had ever contacted him. Harpe said, "No." Allan went on to say that Silva had contacted some of the other salespeople. Allan added that Bridges will not stand for the Union coming in here ; he'll close the place down first and I'll get fired. When Harpe asked why Allan would get fired, Allan answered, "because I'm the man who hired the fellow who's trying to bring the Union in here." Then Allan finished the conversation by saying to Harpe, "I knew you wouldn't do anything to try to help get the Union in here, because you promised not to." Harpe an- swered, "You don't have to worry about me, because I'm all set." After the Union had demanded recognition, Harpe had two to three experiences of having to relinquish a cus- tomer to Blanton per Allan's order. When Harpe asked for an explanation after the first instance, Allan apolo- gized and expressed regret . Although Blanton had signed a union authorization card, he told Harpe at one point that the Union had never done anything for him. 5. The hiring of Simpson , Decker, and DePolo George Simpson , Craig Decker, and Sue DePolo were all hired about 5 March . They all testified for Respond- ent and I turn to consider them individually. a. George Simpson Simpson worked at Respondent until 22 May, when he left to accept a different auto sales job. That job lasted only a few days when he quit to work as a finance and insurance manager for another dealership. This job lasted a few months when he quit to take another job, where he has now been working for a few weeks. Before coming to Respondent, Simpson had been a fi- nance and insurance manager at a Datsun dealership for about a year. While working there, he got to know Allan, his sales manager. Simpson quit his job at the Datsun dealer to work for Allan at Respondent, as he had just purchased a new home. According to Simpson, he needed the greater flexibility of a salesman's job so that he could work on his house, whereas he would have been unable to spend as much time on it, had he re- mained in his manager's job. Two doors down from Simpson, lives Respondent's part-owner Freddy Walker. Because Allan had left the Datsun dealer after having a dispute with management , Simpson decided to tell people he was leaving Datsun to be the used-car manag- er at Respondent. That way it would not appear to Datsun management that he was taking sides with Allan. Rather, it would appear that he was seeking to better himself. In fact, it had never been intended by anyone that he would work as Respondent 's used-car manager. When Simpson was hired by Allan after he closed escrow on his home, Allan permitted him to give 10-day notice to Datsun. b. Craig Decker Decker originally was hired by Respondent in early January to work in the parts department. He worked there about 4 weeks and was fired for lack of competen- cy. During February, Decker was unemployed but col- lected about $162/week unemployment compensation. Then he applied to and was hired by Allan to be a sales- man at Respondent. Decker worked at Respondent for approximately the next 6 months, sold between 37 and 42 cars and made approximately $18,000. About mid-Sep- tember, Decker went to work for Bridges Management Company as Art Bridges' personal chauffeur. His salary there is about the same as he was making at Respondent, except it is guaranteed without the pressure of having to meet monthly sales quotas. c. Sue DePolo DePolo worked at Respondent until 4 July when she was "kind of fired." Allan had hired her, and fired her because her sales performance and attendance at work had not been good. On leaving Respondent, she worked at Lucky's Foods as a nonfood clerk for about 5 months. Recently, DePolo obtained new employment as a secre- tary for Bridges Management Company. BRIDGEWAY OLDSMOBILE DePolo's present position is her third job for Art Bridges; before Respondent , she had worked as a sales- person for Bridges Pontiac, between November 1983 and March. DePolo changed from the Pontiac to Oldsmobile store because the latter was closer to her home and had schedules more convenient for her to see her daughter who lived apart from her. The three witnesses discussed above were not asked any questions by Allan having to do with unions or union withdrawal cards . All voted in the union represen- tation election on 10 April. 6. Roberts' termination-9 March Saturday , 9 March , was normally a busy sales day for Respondent . Roberts sold one of three cars sold on that day. Roberts' deal involved a trade-in. Allan had ap- praised the car for a certain amount and Roberts thought it was worth more. In any event the customer was satis- fied with Allan's appraisal , and the deal was made. Then Roberts asked Allan for permission to "shop the trade." This expression means that the salesman will attempt to sell the trade-in to a used-car dealer for more than Allan said it was worth. If successful , both the salesman's com- mission and the dealer 's profit would increase. Up to this point , both sides somewhat agree . Thereaf- ter they agree on virtually nothing . According to Rob- erts, Allan told him it was alright to shop the trade, cau- tioned only that if he did one, he would have to do them all in the future . A short time later, Roberts asked per- mission for a used-car dealer to come on the premises to appraise the car . At this point, Allan said , "Buddy you are more trouble than you are worth. Pack your bags and get out!" Roberts then asked Allan to go outside where their discussion would not distract the sales activi- ty. When Allan did go outside , he used his index finger for emphasis and again told Roberts to pack his bags and get out . Roberts denied threats, gestures , or profanity. A few minutes later, Roberts told Walker what had happened . Walker responded , Allan is the manager and I pay him to do the hiring and firing . A few minutes later Roberts had a second conversation with Walker in the latter's office. After Roberts repeated his version of events, Walker again said he could do nothing. On 11 March, Roberts called Walker at his office while Sal- varessa listened on an extension phone, without the knowledge of Walker. Roberts asked Walker if he was to be reinstated . Walker said a replacement had been found. Salvaressa corroborated this aspect of Roberts' testimo- ny. From his listening post on the extension line, he heard Walker say that Roberts had been replaced and would not be reinstated . Roberts then wrote a letter to Walker misdated as 10 March . It reads as follows (G.C. Exh. 8): Mr. Fred Walker Bridgeway Olds Dear Mr . Walker On Saturday March 9 , 1985 Mr . Bud Allen [sic] fired me . I have been told if I apologize I may! be rehired. 1253 I feel I don't owe anyone any apology , since all I did was follow instructions . At no time have I quite [sic] my job. Therefore I refuse to apologize to Mr. Bud Allen [sic], and I feel I should immediately be reinstated to my former sales position. Sincerely /s/ Tom Roberts Tom Roberts Walker wrote an answer to Roberts on 15 March. It reads as follows (G.C. Exh. 9.): Mr. Thomas Roberts 4035 Loch Lane San Leandro , Ca. 94578 Dear Tom: Your letter dated March 9, 1985 was received this morning. Your contention that your continued employment at this dealership was conditioned upon an apology is grossly incorrect. On the contrary, Mr. Allan terminated your em- ployment because of your non-compliance to estab- lished policy. Promptly after learning of the inci- dent, I told you that I was reversing Mr. Allan's de- cision, that you had a job and not to worry about it, but rather go out and sell cars because we needed the coverage. In response to your remark that you did not feel like selling cars, I cautioned you that in the event you chose to leave , that we would deem your leav- ing to be a resignation . Not withstanding my advice, you shortly thereafter left of your own voli- tion. We have made a commitment for a replacement and do not have a vacancy at this time. You will continue to be considered for future em- ployment for a reasonable period of time, should a vacancy arise. Until then, your employment record with us shows that you resigned on March 9, 1985. Very truly yours, /s/ Fred Walker Fred Walker Vice President Supporting Roberts' account of this episode is Aguiar. In particular, he heard Walker tell Roberts he could do nothing about the matter . This matter caused Aguiar to resign from Respondent on 20 March . Both Allan and Walker attempted to persuade Aguiar not to quit, but his mind was made up . When Allan asked if the Union had anything to do with Aguiar's decision, Aguiar admitted that he felt responsible for Roberts ' firing and that it would be just a matter of time before he too was fired. In fact, said Aguiar, he had signed a union authorization card. Allan said he did not care about that because he had known all along about it. Allan continued , Aguiar was simply too good a salesman to leave . Allan also in- quired who else had signed a card . Although at one 1254 DECISIONS OF NATIONAL LABOR RELATIONS BOARD point Aguiar indicated he would change his mind and stay , ultimately he did quit. The version of events provided by Allan and Walker is supported to a degree by Simpson , who was called by Respondent for this portion of his testimony . Here is what they say. Allan stated he fired Roberts for insubor- dination . This is based on Roberts ' refusal to abandon his efforts to "shop the trade," Roberts ' threats to beat up Allan, and Roberts ' swearing during the incident. Allan testified that he refused Roberts' request to shop the trade as it would have involved leaving the dealer- ship to show the car to various used -car dealers and Allan wanted Roberts to remain on the premises to sell cars on what was expected to be the usual busy Satur- day. At this point Roberts became angry and in a loud voice said to Allan , "let's settle this outside." When Allan did go outside to repeat that Roberts was fired, Roberts threatened to beat him up, by saying that he would "kick his ass." After this incident, Allan told Walker what had happened. According to Walker, he decided to overrule Allan because he did not consider the matter very serious. Walker held this view , allegedly, even though Allan or another salesman told him that Roberts had called Allan, an "asshole" and used the word "shit." Walker told Rob- erts he was not fired , but to resume his duties as a sales- man. At this point , Roberts claimed to be ill and left the dealership . Although Walker did tell Roberts in the tele- phone call on 11 March , that he was interviewing a pos- sible replacement , he still told Roberts to call him the next day to discuss the possibility of reinstatement. Rob- erts never called. Both Allan and Walker purportedly wrote memoranda at the end of 9 March to preserve events while their memories were fresh . In the case of Allan, he also wrote his, because Roberts told him as he left the dealership that Allan had not heard the end of the matter . Allan's memo reads as follows (R. Exh. 4): On Saturday March 9, 1985 Tom Roberts sold a car (stic #205) to Mrs. Mary Ann Williams. The gross profit in this deal was $1700 . Tom inquired about the acv of the trade-in. I told him that the acv was $400 . He said that he wanted to shop the trade . I told him that we did not need to shop the trade . George Simpson was present in the sales office during this conversation. About 1/2 hour later , Tom Roberts approached me in the hall by the finance office about shopping the trade on the Williams deal . I told him that he should spend his time trying to sell cars instead of shopping trades . When he persisted , I told him that if he did not like the way we did things here that he should go to work elsewhere. At this point he blew up and told me to step outside so that we could settle the matter once and for all . Tom then went outside to the south patio and yelled at me to step outside . I ignored him. He continued to yell loudly. I finally went outside and he threatened me. I fired him. /s/ Bud Allan When Allan gave an affidavit to an NLRB agent, he never mentioned the alleged existence of Respondent's Exhibit 4. Much of what Allan testified happened be- tween himself and Roberts is not included in the memo- randum, allegedly written on the day of the incident. Walker's memorandum also purportedly written at the end of 9 March reads as follows (R. Exh. 5): To whom concerned. Approx. 3:30 pm I was confronted by Tom that he was fired. At the time I was busy with customers from Centinnal Bank. Soon as I got free I called Tom in my office to find out the reason for dismis- sal. He told me he wanted to shop the trade with- out the consent from manager which we don't do until told or asked. He shouted at Bud and invited him out the door which Bud declined. I told him I thought the whole situation was very minute and I was going to overrule Bud. He had his job back and to forget about it and go sale [sic] cars. He stated he was not going to for he had a headache. I said to him walk around for a few min- utes he would be alright. As he refused again I told him he had his job back and not to leave for I needed coverage on the lot and if he leaves so far as I am concerned he was quitting. So he left anyway. So I did do everything to get him to stay. So after a lengthy conversation I was pretty con- vinced he wanted to leave regardless. To the best of my knowledge this is true and cor- rect. Truly, /s/ Fred Walker Like Allan, Walker never mentioned to the NLRB Board agent who interviewed him that Respondent's Ex- hibit 5 existed. According to Simpson, he heard a portion of the argu- ment between Allan and Roberts. He heard Roberts say two times to Allan, "this is a bunch of shit." He also heard Roberts say two times to Allan in a loud angry voice, "Why don't we just step outside." Finally, Simp- son testified that while the two men were outside, he ob- served Roberts make an obscene gesture to Allan. None of these details at variance with both Allan's and Walk- er's testimony were contained in the witness' affidavit or in a several page declaration attached to the affidavit. In evaluating the credibility issues presented by Rob- erts' termination, I credit the General Counsel's wit- nesses . I do not believe that Roberts swore or threatened Allan. I flatly reject Walker's preposterous testimony that he overruled his general sales manager and reinstat- ed a subordinate who had just called the sales manager an "asshole ." I further credit Roberts' account of the 11 March telephone call as reinforced by the testimony of Salvaressa. Walker's statement over the phone that Rob- erts had been replaced was false as another salesman was not hired until approximately 3 weeks later. In evaluating Allan's credibility I have fully consid- ered that not only does Allan not work for Bridges now, but that Allan has a legal dispute with Bridges. These BRIDGEWAY OLDSMOBILE facts suggest a lack of motive to fabricate. Yet Allan had been locked into a position by the Board's affidavit and could not change his position merely because Allan was now employed elsewhere and was feuding with Bridges. Further, Allan's conduct was in direct issue in this case. In that respect, much of what Allan had to say about the car business made sense to me, but his account of how Roberts came to be fired does not. I will return to that subject in the Analysis and Conclusions section below. As to Walker, I attempted to evaluate his credibility by giving him the benefit of every doubt. Walker struck me as a man of little formal education, but one who had achieved his present position through long hours and hard work. Nevertheless, I found him to be an evasive and contradictory witness and simply unable to justify his contention that he overruled Allan under the circum- stances allegedly present here. In sum I did not believe Respondent's primary witnesses.3 B. Analysis and Conclusions4 1. The alleged unlawful interrogations The General Counsel has alleged several instances of alleged unlawful interrogation. Before reviewing these allegations separately, it will be helpful to review some general principles of Board law on this subject. I begin with the recent case of Sunnyvale Medical, 277 NLRB 1217 (1985), in which the Board provided guidance on application of Rossmore House, 269 NLRB 1176 (1984), affd. 760 F.2d 1006 (9th Cir. 1985), the leading case on issues of unlawful interrogation.5 In Sunnyvale, the Board affirmed the dismissal of the allegation even though the employee interrogated was not an open and active union supporter. The Board also reiterated the test for evaluat- ing whether employee interrogations by supervisors vio- late the Act at 1217: "whether under all the circum- stances, the interrogation reasonably tends to restrain, coerce, or interfere with rights guaranteed by the Act." More specifically, the Board instructs me to examine all relevant factors of each alleged instance of interrogation including at 1218 "the background, the nature of the in- formation sought, the identity of the questioner, and the place and method of interrogation." As I turn to review the individual allegations, I note that the interrogations in this were conducted by Allan and in one case by Pratt, the highest level of management, without any ap- parent valid purpose, and in many instances, Allan or Pratt attempted to learn not only the protected activities of the listener, but also the activities of other employees who might be involved. Finally, there was never any as- surances of no reprisals. 6 I will find all these interroga- a In deciding the above and other credibility issues presented by this case, I have been guided by the Board 's instruction expressed in El Rancho Market, 235 NLRB 468, 470 (1978), enfd. 603 F.2d 223 (9th Cir. 1979): "The ultimate choice between conflicting testimony rests not only on the demeanor of the witnesses, but also on the weight of the evidence, established or admitted facts , inherent probabilities, and reasonable infer- ences drawn from the record as a whole " 4 The supervisory status of Walker, Allan, and Pratt has been admitted in Respondent's answer , G.C Exh 1 (e), par. II 5 See also Lassen Community Hospital, 278 NLRB 370 (1986). 6 Asoc:acion Hospital del Maestro, 272 NLRB 853 (1984); City-Wide Am- bulette, 272 NLRB 882 (1984) 1255 tions to be coercive and to constitute violations of Sec- tion 8(a)(1) because they fulfill all the criteria the Board found lacking in Rossmore. a. Interrogation of Roberts about his union membership As noted above, Roberts reported on board on 29 Jan- uary, after he had quit his prior job with very little notice. Allan had told Roberts at the interview a few days before, that a union was not necesary because Re- spondent's benefits were equivalent to those in a union store. On 29 January, Allan made the first of several re- quests for Roberts' union withdrawal card. These re- quests clearly conveyed to Roberts that his initial hire and continued employment required him to reject the Union. On 14 February, Allan made explicit that which had only been implied-although clearly implied. On being told by Roberts that he still had not received his with- drawal card, Allan told Roberts that if Roberts intended to remain there, he had to obtain the card and show it to Allan. Thus, Respondent, through its supervisor and manager, coerced an applicant for employment and inter- rogated him as to his union sympathies in violation of Section 8(a)(1) of the Act.7 I should note that Allan testified that he may have in- quired about Roberts' withdrawal card on one or two occasions. Allan continued that when he did so, such questions were noncoercive and undertaken only to save Roberts and others from having to pay unnecessary union dues. I reject this testimony and do not believe it. b. Another interrogation of Roberts by Allan demanding to see his union withdrawal card On 23 February, Allan again asked Roberts for his union withdrawal card. For the reasons stated above, I find this request also violated Section 8(a)(1) of the Act. c. Interrogation of Harpe about his union activities On 23 February , Allan asked Harpe if he had ever been contacted by Silva . Harpe gave an untrue answer, when he responded in the negative . This reply is a factor in evaluating the otherwise clearly coercive nature of the interrogation.8 d. Interrogation of Aguiar about his union membership On 24 February, Allan asked Aguiar whether he had obtained his union withdrawal card . Like Harpe , Aguiar gave an untrue answer saying that he had . The coercive nature of this interrogation is also revealed by placing the entire conversation in context . Allan had just asked Aguiar if he knew who had signed the Union 's authori- zation cards.9 Allan also stated that he thought Roberts 7 Jones Plumbing Co., 277 NLRB 437, 439 ( 1985); Dee Cee Flooring, 232 NLRB 421 (1977). s See NLRB v. Great Western Coca Cola Bottling Co., 740 F 2d 398 (5th Cir. 1984) 9 Allan's request that Agwar identify union supporters tends to cause employees to fear that such information is sought by the Employer in Continued 1256 DECISIONS OF NATIONAL LABOR RELATIONS BOARD was the troublemaker . I again find that Allan violated Section 8 (a)(1) of the Act as alleged. e. Interrogation of Aguiar about union activities On 20 March , Aguiar indicated to Allan that he de- sired to resign from Respondent because he felt responsi- ble over the termination of Roberts . In the course of their discussions, Allan asked Aguiar who else had signed a union authorization card , beside Aguiar himself. I find this interrogation violates Section 8(a)(1) of the Act in that Respondent had no valid purpose to learn these names , except to coerce employees. f. Interrogation of Roberts by Pratt about union activities As noted above , Pratt never testified and therefore never denied Roberts' credible testimony . I find that Pratt 's attempt to find out whether Roberts was the "union pro" who was stirring up the union matters vio- lated Section 8(a)(1) of the Act. The coercive nature of the question is readily apparent. 2. The alleged unlawful threats a. Threat to Harpe to secure a promise of no union activity I find that Allan's implied threats to Harpe to deny Harpe initial or continued employment if Harpe did not promise not to attempt to bring a union into the facility clearly violated the Act.1 o b. Threat of unspecified retaliation if Roberts did not obtain his union withdrawal card On 5 February , Allan made his second request for Roberts' union withdrawal card . When Roberts asked about why it was necessary to obtain this , Allan said that the reasons did not concern him, Roberts should just get the card . An implied threat of an unspecified reprisal- such as occurred here-in the face of protected concert- ed activities violates Section 8(a)(1) and I so find.I i c. Threat to discharge all salesmen and hire new ones if the Union came in Sometime in February , Allan replied to Harpe's in- quiry about what would happen if the Union came in, by stating that Respondent would fire all the salesmen and hire new ones . Although the statement was made only to Harpe, this was a clear message to all employees, that support for the Union and continued employment are not compatible.12 d. Threat to deny initial or continued employment unless the employee withdrew from the Union On 13 February , Allan interviewed Aguiar for a posi- tion and stated that Respondent was nonunion. Allan also told him to obtain a union withdrawal card which Allan desired to see. The next day Allan made another request of Roberts for him to obtain his union withdrawal card . This time Allan did not mince words . He told Roberts that if he desired to continue working there , Roberts would have to obtain the card . I find that in both instances Respond- ent violated Section 8 (a)(1) of the Act by its threats of loss of employment. 3. The alleged statement indicating futility of union organizing a. Allan 's statements to Harpe About 23 February , Allan told Harpe that Bridges would never stand for the Union coming in , but would rather close the place down and all including Allan would lose their jobs . 13 As part of the same conversa- tion , Allan also stated that he knew that Harpe would not help to bring the Union in because he had promised not to. These conversations violated Section 8(a)(1) of the Act since Allan was clearly intending to convey to Harpe , the futility of selecting a Union to represent em- ployees, in light of Bridges ' opposition.14 b. Allan's job interview statements to Hallcock About 1 March , Hallcock was interviewed for em- ployment by Allan. As matters turned out, the witness never went to work for Allen , although apparently he could have . I found this witness like Harpe , particularly credible , because of the absence of any motive to fabri- cate and because his testimony is consistent with that of other witnesses . In the course of the interview, Allan stated he would not sign any contract with the Union be- cause he did not want Rich or Fred looking over his shoulder . For the reasons expressed immediately above, I find that Allan's expression of futility of support for the Union violates Section 8(a)(1) of the Act.is 4. The alleged statements giving employees the impression they were under surveillance On at least four occasions , Respondent violated Sec- tion 8(a)(1) of the Act by giving employees the impres- sion that their union activities were under surveillance.16 For example , on 23 or 24 February , Allan told Aguiar that Allan thought Roberts was the troublemaker, i.e., the one responsible for distributing the union authoriza- order that it might discourage those activities by discharging or engaging in other reprisals against the employees supporting the Union E I duPont & Co, 257 NLRB 139, 141 (1981), Custom Trim Products, 255 NLRB 787, 798 (1981) 10 Horizon Air Services, 272 NLRB 243 (1984) 11 Bill Johnson 's Restaurant, 249 NLRB 155 ( 1980), enfd 660 F 2d 1335 (9th Cir 1981) 12 L. A Baker Electric, 265 NLRB 1579, 1580 (1983) 13 See Holiday Inn-Glendale , 277 NLRB 1254, 1261 (1985) 14 Jones Plumbing Co, supra, 277 NLRB at 437, NLRB v Henricksen, Inc, 481 F 2d 1156, at 1161-1162 (5th Cit. 1973) In addition, the serious nature of the threat cannot be ignored See S.M.C. Restaurant Corp, 261 NLRB 313 (1982) 15 Granite City Journal, 262 NLRB 1153, 1155 (1982) 16 See Pete O'Dell & Sons Steel, 277 NLRB 1358 (1985), Frito Lay, Inc, 232 NLRB 793 (1977), enfd 585 F 2d 62 (3d Cir. 1978) BRIDGEWAY OLDSMOBILE 1257 tion cards.17 On 11 March, Allan repeated the statement to Aguiar. This was 2 days after Roberts had been fired. About 20 March, as Aguiar indicated to Allan his desire to resign , Allan attempted to dissuade Aguiar from leaving by stating that Allan had known all along that Aguiar and Roberts had signed cards. Whether Allan was being truthful or merely telling Aguiar something Allan thought Aguiar wanted to hear is not important. The statement clearly violates the Act. t 9 Finally, about 2 March, Walker told employees at a sales meeting that he no longer wanted them to stand around talking on the sales floor. Although this violation is much less clear to me than others discussed, I evaluate it in the context of this case including Respondent's unre- mitting opposition to the Union, and Respondent's failure to offer a credible explanation for this new rule some 2 weeks after the Union's demand for recognition. The timing suggests to employees that Walker knew or sus- pected that some of their conversations concerned, i.e., the Union. I find a violation of the Act here as in the other instances discussed.19 Walker's admonition to employees may be appropriate- ly considered from other points of view. That is, I find that Walker was attempting to inhibit employee opportu- nity for discussion of the Union.2 ° Also, I find that Walker was attempting to retaliate against employees as punishment for their union activities. There is no evi- dence, other than Walker's testimony which I do not credit, that any customers were neglected due to em- ployee distraction; I conclude therefore that Walker's order in the context of this case violates Section 8(a)(1) of the Act on the basis of three separate theories. 5. Allan's alleged attempt to influence Harpe's vote On 5 April, Harpe went to Respondent's premises to pick up his final check. Allan told him that if he was going to vote for the Union not to bother. Allan had made a similar statement on the telephone, a few days before, when Harpe had called to tell Allan of his desire to retire. I find that these statements violate the Act in that they coerce Harpe in the exercise of his protected right to cast a free and voluntary ballot. 6. The alleged employment of Simpson, Decker, and DePolo for the purpose of undermining support for the Union The General Counsel contends that the hiring of Simp- son, Decker, and DePolo was done for the purpose of undermining support for the Union and affecting the re- sults of the election. To properly decide the issue, I must review relevant facts. 11 The Board has noted that the word "troublemaker" is frequently used to describe union organizers . D.R.C., 233 NLRB 1409, 1415 (1977). 18 See Sierra Hospital Foundation , 274 NLRB 427 (1985); Roskin Bros, 274 NLRB 413 ( 1985). 19 There is no proof that employees had in fact been discussing union activities as they passed time by talking to each other in groups . Never- theless , the violation stands. 20 See NLRB v. Magnavox Co., 415 U.S. 322, 325 (1974); Republic Aviation Corp. v. NLRB, 324 U.S 793 , 801 fn . 6 (1945); and NLRB V. Silver Spur Casino, 623 F.2d 571, 581-592 (1980), cert. denied 451 U.S. 906 (1981). Thus Respondent had opened for business in mid-Janu- ary. Not only did each month bring an increase in the volume of total sales, through February and March, but as described above by Allan in his testimony, the spring and summer months traditionally bring an increase in customer traffic for all auto dealerships. So at first, the question appears to be, why not add three more salesper- sons to the existing force of six. In reviewing the evidence to answer this question, I begin with the evidence provided by the General Coun- sel's witnesses . In his interview with Allan, Roberts was told that only five salespersons would be hired so all could make some money. Aguiar was told by Allan that he would be the sixth person hired and the last, until sales were up to 150-200 cars per month; and Harpe had been told by Allan, after Harpe had been hired, that Allan was not going to load up the floor, so all the sales- men could make some money. The month-by-month volume of sales was 19 cars in January, 59 cars in Febru- ary, and 80 cars in March. Allan's testimony that addi- tional salespeople were needed to handle additional sales, notwithstanding Allan's assurances to Roberts, Aguiar, and Harpe, is contradicted by certain other factors. For example, Roberts was terminated on 9 March, Aguiar left on 20 March, and Harpe on 28 March. Allan re- placed these three by hiring Ross Baldwin about 1 April. No adverse affect on Respondent's sales was demonstrat- ed. The real proof of the General Counsel' s allegation is provided by the testimony of Respondent' s witnesses, Simpson, Decker, and DePolo. Like Allan, all three denied they were part of any scheme to pack the unit prior to the election on 10 April. Yet their own testimo- ny defeats this claim. First, unlike the General Counsel's witnesses, none of them were asked about union withdrawal cards or told that Respondent was going to remain nonunion. Next in late January, Decker was originally fired from Respond- ent's parts department for incompetency. Then he col- lected $162/week unemployment for about 4 weeks. On 22 March, the Union made its demand for recognition and about 2 weeks later, Decker applied for work at Re- spondent. This timing suggests to me that Decker was led to believe after 22 February, he would be hired if he applied. Next, DePolo just happened to leave Art Bridges' Pontiac and be hired by Respondent about 5 March, and then was fired in early July for poor sales performance and poor attendance. Attempting to be charitable by characterizing Decker and DePolo's work history with Art Bridges' owned enterprises as mixed, I ask is it then mere coincidence that both are now back on Bridges' personal payroll, one as his personal chauffeur and the other as a secretary. To provide the final link in the chain of circumstanial evidence, I turn to consider the case of Simpson. Before Simpson was hired as a salesman there is evidence that his employment at Respondent was to be as used-car manager. About 1 March, Allan told Harpe flatly that Simpson was going to be Respondent's used- car manager and begin on Saturday, the next day. On that Saturday, 2 1258 DECISIONS OF NATIONAL LABOR RELATIONS BOARD March, Harpe asked Walker about Simpson, who said, "We haven't finished our investigation yet." Aguiar also heard Walker make the statement. When Simpson finally did arrive at work about 5 March, Harpe asked him a question while both were on the sales floor, "I thought you were going to be used car manager ." Simpson merely walked away without making any reply. From Simpson's personnel file maintained by Respondent and written in Walker's handwriting came the following note (G.C. Exh. 5): Stan Koeningsberg Very good, hard worker and honest . Never cause any heat on floor . Non union motivated. If he would open up a store tommorrow , he would put him on immediately. Bill Shepard Although Walker testified he could not recall how he happened to write this note, other evidence connects the note to a past employer of Simpson. Allan testified that a used-car manager was not hired in early March-even though sales allegedly rose enough to justify three more salespersons, due to the cost of hiring the used-car manager (R. Br. 833). Several weeks later a man named Fischer was hired to perform this job. Meanwhile, Allan was doing most of the appraisals. Ac- cording to Aguiar, Simpson did perform at least one ap- praisal. In conclusion , I note Simpson 's explanation for his own alleged face-saving representations to coworkers at his prior job, that he was being hired by Respondent as the used -car manager . The evidence is summarized in the facts above, and need not be repeated. It is very likely that Respondent intended to hire Simpson as used- car manager. The change in signals supports the General Counsel's theory. In the context of this case, I find Simp- son's testimony unworthy of belief and I do not credit it. In light of the persuasive circumstantial evidence dis- cussed above, I agree with the General Counsel that Re- spondent, through its agents Walker and Allan, hired Simpson, Decker, and DePolo for the purpose of pack- ing the unit and undermining support for the Union, in violation of Section 8(a)(1) of the Act.21 In making this finding, I rely on the timing of their employment, the un- usual circumstances surrounding their hiring, the short- lived nature of the employment, and at least in the case of Decker and DePolo, their prior connection to Re- spondent's ownership. I also note the current employ- ment of Decker and DePolo. 7. The alleged involuntary retention of Harpe on the employment rolls for the purpose of voting against the Union in the representation election As noted above, Harpe was on medication for a heart condition, but was otherwise generally healthy. On 28 March, Harpe developed a 24-hour virus infection seri- ous enough to require Harpe's hospitalization for a single night . On discharge , Harpe decided to resign, because his earnings had declined due to the hiring of additional salespersons and because he did not otherwise need the money. When Harpe called Allan to tell him of his deci- sion, Allan told him not to quit yet, but rather to permit Allan to carry Harpe as being on sick leave . Allan can- didly explained to Harpe, "I need you in the union elec- tion , but if you are going to vote for the Union, don't bother to come in." On 5 April, Allan met Harpe at the dealership and reiterated his order, "If you are coming to vote for the Union don't bother." Indeed, Harpe's last day on the books was 11 April, 1 day after the election. According to Allan, whose credibility I have found generally suspect throughout this case, Harpe called him to request time off due to uncertain health. At this point, Allan admitted to making a neutral reference to the coming election, saying only that he hoped Harpe could vote, whichever way he decided to go. Allan denied tell- ing Harpe not to vote if it was in favor of the Union and he denied any prior requests to Harpe asking him to promise not to try to bring the Union in. In rebuttal, Harpe was called back by the General Counsel and again explained that he made a speedy re- covery after his discharge from the hospital. He denied the conversation described by Allan. I credit Harpe in toto and again find him to be a very credible witness. In analyzing this alleged violation, I find it goes hand in glove with the hiring of Simpson, Decker, and DePolo, in order to pack the unit. Here Allan felt that Harpe had committed himself not to assist in any union organizing attempt. More specifically, Allan felt he had a solid "no" vote against the Union so he manipulated Harpe's attempted resignation to be effective after the election. I find this violates Section 8(a)(1) of the Act as it represents still another attempt to undermine support for the Union.22 8. The alleged denial of Tom Roberts' leave request It is unnecessary to repeat all of what has already been stated. It is clear to me that Allan believed Roberts to have been the instigator of the Union's organizing cam- paign . Allan said exactly that to Aguiar on 23 or 24 Feb- ruary and again on 11 March. Allan also told Aguiar on 20 March that Allan knew that Roberts had signed a union authorization card. Accordingly, it comes as no surprise that Roberts' request for time off was denied. Although Roberts had followed standard procedures in obtaining Harpe as a replacement, Allan rejected Harpe in order to harass Roberts. The evidence in this case shows a pattern of harassment of which the denial of Roberts' leave request is only a single part. Thus Walker reacted to Roberts' 100 percent on a salesman test with hostility. A simple attempt to obtain a $2 gas reimburse- ment or a mutually advantageous deal on a new car for a relative became fraught with peril. Concerning the attempt to get time off, the record shows that permission to switch shifts was freely given to all except Roberts. For example, Aguiar switched 21 See Suburban Ford, 248 NLRB 364, 372-373 (1980), affd as modi- fied 646 F 2d 1244 (8th Cir 1981), Markus Hardware, 243 NLRB 903, 911-912 (1979) 22 Michael M Schaefer, 246 NLRB 181, 184 (1979), affd 697 F 2d 558 (3d Cir 1983) BRIDGEWAY OLDSMOBILE 1259 shifts with Hover about five occasions. Harpe had switched shifts with Blanton sometime after he was not permitted to switch with Roberts. Simpson also gave critical testimony on this point. He recalled that DePolo was able to switch shifts with Blanton in April or May. On another occasion DePolo took a day off without any replacement . Simpson also described in his testimony how Decker received 2 weeks off for a trip to Hawaii and Hover took 6 weeks off. Neither of these secured re- placements. Based on the above, I find that Respondent discrimi- nated against Roberts29 because of Roberts' suspected union activities, and thereby violated Section 8(a)(1) and (3) of the Act. 9. The alleged termination of Roberts due to his perceived union activities I have found in the facts section of this decision that Roberts was fired and did not quit. Because the asserted reason for Roberts' discharge, insubordination, is found to be wholly pretextual, it is unnecessary to provide the Board 's Wright Line analysis.24 The pretextual nature for Roberts' termination is reflected in part by the credibility analysis of Allan, Walker, and Simpson 's testimony pro- vided in the facts section. In addition, there is abundant proof of Respondent's animus toward the Union in gen- eral and toward Roberts in particular as the perceived leader of the in-house organizing effort.25 In this case , there is no issue about employer knowl- edge of union activity nor that Respondent believed Roberts to be responsible for it. The timing of Roberts' discharge about 2-1/2 weeks after the Union's demand for recognition cannot be ignored.26 Expressions of Re- spondent's animus such as Allan's statement to Harpe of what Respondent would do if the Union came in are fre- quent. In addition, Walker's testimony that he overruled Allan's discharge of Roberts is so demonstrably false as to further contribute to the finding of an unlawful motive.27 In finding unlawful motive based on pretext and other reasons, I am not unmindful that Aguiar was requested by Allan to remain even after he admitted signing a 23 In Marathon-Le Tourneau Ca v NLRB, 699 F.2d 248, 253 (5th Cir. 1983), the court stated that "the essence of discrimination . . consists of treating like cases differently " See also NLRB Y. Sikes Corp., 692 F 2d 34, 35 (6th Cir . 1982), cert . denied 464 U.S. 817 ( 1983). 24 NLRB v. Transportation Management Co., 462 U.S. 393, 398, 401- 402 (1983), affg. Wright Line., 251 NLRB 1083 (1980), enfd. on other grounds 662 F.2d 899 (1st Cir. 1981), cert . denied 455 U.S. 989 ( 1981). For the Board 's view that these cases do not apply to wholly pretextual cases, see Bond Press, 254 NLRB 1227 fn 2 (1981); NLRB v. United Sani- tation Service, 737 F.2d 936, 939 (11th Cir. 1984). 25 Before the unionization dispute began , Roberts was not a trouble- some employee . Compare NLRB Y. Apico Inns, 512 F.2d 1171 (9th Cir. 1975). Accordingly, even if Roberts were insubordinate it was due to Allan's provocation Naturally , an employer cannot provoke an employee through unfair labor practices and then terminate the employee for being understandably hostile NLRB v. M & B Headwear Co, 349 F.2d 170, 174 (4th Cir. 1965). 28 Coil-A.C.C., Inc. Y. NLRB, 712 F2d 1074, 1076 (6th Cir. 1983) Grandee Beer Distributors v. NLRB, 630 F.2d 928, 933 (2d Cir. 1980); NLRB Y. George Roberts & Sons, 451 F 2d 941, 945-947 (2d Cir. 1971) (employer 's claim that employee was "insubordinate" rejected). 27 Shattuck Denn Mining Corp. v. NLRB, 362 F.2d 466, 470 (9th Cir. 1966). union authorization card. Moreover, others who signed were not fired. However, making an example of the per- ceived ringleader may be enough to deter other employ- ees from engaging in protected activity.28 Based on all the evidence available in the record, I find that Roberts was terminated on account of his union activities, in violation of Section 8(a)(1) and (3) of the Act.29 10. Is a bargaining order warranted30 The General Counsel seeks and Respondent opposes a bargaining order. To ascertain whether a bargaining order is required as a proper remedy in this case, I begin with established facts. The unit, as originally constituted, had six members, of whom four had signed union author- ization cards. Thus the General Counsel has proven ma- jority status, an essential element for the remedy in ques- tion.31 Further, the relatively small size of the unit is a factor which tends to support the issuance of the order.32 On 22 February, when the demand for recogni- tion was made, the employee complement was the same and the majority still existed. I turn now to the Board's recent decision in Kona 60 Minute Photo, 277 NLRB 867 (1985), in which the Board restated the traditional tests for this remedy. S 3 Citing the case of NLRB v. Gissel Packing Co., 395 U.S. 575 (1969), the Board noted the two categories of cases in which a bargaining order is appropriate. I find that in the instant case, Respondent's unfair labor practices fall into catego- ry two: "less extraordinary cases marked by less perva- sive practices which nonetheless still have the tendecy to undermine majority strength and impede the election process." Consider the similarity of the facts in Kona, in which the Board approved a bargaining order to the facts of the present case . As soon as Respondent learned of union activity at the Kona shop it embarked on an antiunion campaign designed to discourage its employees from sup- porting the union. The campaign consisted of unlawful interrogations, threats to cancel a pay raise and to dis- charge employees because of their union activities, state- ments that seeking union representation would be an ex- ercise in futility because Respondent would refuse any union bargaining request and a threat to hire new em- ployees to replace employees who went on strike. In the present case, most of the same violations are present. Moreover, an employee was actually discharged and Allan made no secret of the reason, because Roberts was 28 P.S.C Resources v. NLRB, 576 F 2d 380, 384 (1st Cir. 1978), NLRB Y. Challenge-Cook Bros, 374 F 2d 147, 152 (6th Cir. 1967); Hambre Hombre Enterprises, 228 NLRB 136, 137 (1977), enfd 581 F.2d 204 (9th Cir. 1978). 29 For two cases very similar to the case at bar , see Rood Industries, 278 NLRB 160 (1986), and Dr. Frederick Davidowitz, D.D.S., 277 NLRB 1046 (1985). 8° The General Counsel has alleged that certain of the 8 (a)(1) viola- tions found herein also violate Sec. 8(a)(5) of the Act. I so find In light of my recommendation that a bargaining order issue , it is unnecessary to engage in any further analysis of this allegation. 21 Compare Gourmet Foods, 270 NLRB 578 (1984). 32 NLRB v. Horizon Air Services, 761 F 2d 22, 31 (1st Cir. 1985); NLRB v. Bighorn Beverage, 614 F.2d 1238, 1243 (9th Cir 1980) 33 See also Quality Aluminum Products, 278 NLRB 338 (1986). 1260 DECISIONS OF NATIONAL LABOR RELATIONS BOARD believed to be the one responsible for bringing the Union in. Further , three additional employees were hired to vote against the Union , and another employee was re- tained on the rolls with unmistakably clear marching orders : he was needed to vote against the Union and if he intended to vote for the Union , he need not bother to come in. In explaining its order in Kona, the Board noted the small size of the unit (seven employees) and the high level of management officials involved . 84 Here the unit size was six and Walker , Allan, and Pratt were the high- est management officials present on a daily basis. The Board held in Kona that Respondent 's unlawful conduct struck at the very core of the employees' orga- nizational efforts . Thus repeated threats of discharge for union activity were made in Kona as in the present case-and an actual discharge for union activity in the present case . 35 All of Respondent 's activities were widely disseminated and invoke severe and pervasive co- ercion which had lingering effects not readily dispelled. The Board 's majority opinion in Kona did not speak of "hallmark" violations , although in her concurring opin- ion, Member Dennis did . A "hallmark" violation is highly coercive and likely to have a lasting effect on em- ployees . Examples of "hallmark" violations which oc- curred in the present case , include discharges, threats to close the dealership , 36 and threats to fire employees.37 In deciding whether a bargaining order is required, I am instructed by the Board that employee turnover is not a factor to be considered . 38 The Board's view is not shared by some courts of appeals ; however, I am bound to follow Board precedent . 39 Here , at least two employ- ees Roberts and Aguiar left as a direct result of Re- spondent's unfair labor practices . Furthermore, it is argu- able on this record whether Harpe would have resigned if Respondent had not hired Simpson , Decker, and DePolo . There is evidence that in light of the reduced sales opportunities, Harpe felt that his efforts went unrewarded . Thus up to half the unit was affected. To consider employee turnover here as an impediment to a bargaining order would be to reward an employer for its own misconduct.40 Furthermore , the departure of Allan and Pratt from Respondent 's employ should have no affect on whether the bargaining order is appropriate . Allan's statements re- peatedly referred to the policies of Art Bridges, who continues to be majority owner of Respondent. Thus, in light of the violations found herein, I con- clude that the possibility of erasing the effects of the Re- spondent 's unfair labor practices is slight . Requiring the 34 See Long-Airdox Co, 277 NLRB 1157 (1985) ss To emphasize the seriousness of termination, one court termed dis- charge as "the industrial equivalent of capital punishment " Griffin v Automobile Workers, 469 F 2d 181, 183 (4th Cir 1972) 36 See Mariposa Press, 273 NLRB 528 (1984), Long-Airdox Co, supra, 277 NLRB 1157 37 There are also many examples of nonhallmark violations, such as coercive interrogation See Sangamo Weston. Inc, 273 NLRB 256 (1984) 38 Highland Plastics, 256 NLRB 146, 147 and fn 9 ( 1981) But see Windsor Industries, 273 NLRB 1157 (1984) 99 Iowa Beef Packers, 144 NLRB 615 (1963) 40 See NLRB v. J Coty Messenger Service, 763 F 2d 92, 101 (2d Cir 1985) Respondent simply to refrain from such conduct will not eradicate the lingering effects of the violations. I con- clude that the employees' representation desires ex- pressed here through authorization cards would, on bal- ance, be protected better by the issuance of a bargaining order than by traditional remedies . Accordingly, I rec- ommend that Respondent be ordered to bargain with the Union as the duly designated representative of the em- ployees in the unit found appropriate effective 27 March 1985. The Respondent's obligation to bargain with the Union should date from 22 February, the date the Union demanded recognition from Respondent.41 CONCLUSIONS OF LAW 1. Respondent is an employer engaged in commerce within the meaning of Section 2(2), (6), and (7) of the Act. 2. The Union is a labor organization within the mean- ing of Section 2(5) of the Act. 3. The following employees of Respondent constitute a unit appropriate for bargaining within the meaning of Section 9(b) of the Act: All full-time and regular part- time salespersons em- ployed by Bridgeway Oldsmobile at its 25715 Mis- sion Blvd., Hayward, California facility; excluding all mechanics, parts, lubrication, lot employees, em- ployees currently covered by a collective bargain- ing agreement, financial and insurance employees, office clerical employees, guards, and supervisors as defined in the Act. 4. Since 22 February 1985, and continuing thereafter, the Union has represented a majority of the employees in the above-described appropriate unit. 5. By soliciting employees or applicants for employ- ment to withdraw from membership in the Union, Re- spondent engaged in conduct violative of Section 8(a)(1) of the Act. 6. By interrogating employees about the union activi- ties of themselves and their fellow employees, Respond- ent engaged in conduct violative of Section 8(a)(1) of the Act. 7. By threatening employees with loss of employment, closure of the dealership, unspecified reprisals and with the futility of organizing a union , Respondent engaged in conduct violative of Section 8(a)(1) of the Act. 8. By making statements to employees giving employ- ees the impression that their union activities were under surveillance, Respondent engaged in conduct violative of Section 8(a)(1) of the Act. 9. By telling an employee not to come in unless he in- tended to vote against the union, Respondent engaged in conduct violative of Section 8(a)(1) of the Act. " Downtown Toyota, 276 NLRB 999 fn 2 (1985 ) This case is also im- portant because it involved the same union local, an auto dealership lo- cated in the same general area as Respondent , the same employer's asso- ciation, and similar unfair labor practices as found herein The Board also affirmed the issuance of a bargaining order BRIDGEWAY OLDSMOBILE 1261 10. By employing three salespersons for the purpose of undermining support for the Union , Respondent engaged in conduct violative of Section 8(a)(1) of the Act. 11. By retaining an employee who desired to retire so that employee could vote against the Union , Respondent engaged in conduct violative of Section 8(a)(1) of the Act. 12. By denying an employee's leave request and subse- quently terminating an employee because he engaged in union activities, Respondent engaged in conduct viola- tive of Section 8(a)(1) of the Act. 13. By hiring the additional employees described in paragraph 10, above, by retaining the employee de- scribed in paragraph 11, above , and by refusing to recog- nize and bargain with the Union since 22 February 1985, Respondent engaged in conduct violative of Section 8(a)(5) of the Act. THE REMEDY Having found that Respondent has engaged in certain serious unfair labor practices , I shall recommend that it be ordered to cease and desist therefrom and to take cer- tain affirmative actions necessary to effectuate the poli- cies of the Act. Initially, as I found Respondent's unfair labor practices to have been pervasive , serious, and to the very essence of the Act, I shall recommend that the cease-and-desist order be broadened to require Respondent to cease and desist from , in any other manner interfering with, re- straining , or coercing its employees in the exercise of their Section 7 rights.42 Having found that Respondent unlawfully discharged Thomas Roberts on 9 March 1985, I shall recommend that Respondent make him whole for any loss of earnings resulting from the dis- crimination, less any interim earnings, with the backpay and interest thereon computed in the manner prescribed by the Board in F. W Woolworth Co., 90 NLRB 289 (1950), and Florida Steel Corp., 231 NLRB 651 (1977).43 I shall also recommend that Respondent be ordered to offer him immediate reemployment in his former position or, if the position no longer exists, in a substantially equivalent position , without loss of seniority or other benefits, and make him whole for any loss of earnings suffered by reason of the unlawful discrimination against him by payment to him of backpay equal to what he would have earned from Respondent for the period 9 March 1985 until the date of an unconditional offer of re- employment by Respondent, less any interim earnings, with backpay and interest thereon computed in the manner set forth above. Finally, in view of Respondent's serious, extensive , and pervasive unfair labor practices which, I believe, were calculated to destroy the union organizing campaign and the Union's suspected, and claimed , majority status, and as I am persuaded that the application of traditional remedies for the unfair labor practices will not eliminate the lingering and coerceive and restraining effects of such, thereby making the hold- ing of a fair, meaningful , and free election virtually im- possible, I regard the signed authorization cards of the 42 Hsckmott Foods, 242 NLRB 1357 (1979). 49 See, generally , Isis Plumbing Co., 138 NLRB 716 (1967) salesmen as constituting a far more reliable measure of their representation desires . Accordingly, I shall recom- mend the issuance of an order requiring Respondent to recognize and bargain with the Union as the exclusive collective-bargaining representative of its salesmen, with date of the obligation to run from 22 February 1985. Consistent with the Board's decision in Sterling Sugars, 261 NLRB 472 (1982), I will also recommend that Re- spondent be required to remove from its records and files any reference to the discharge of Roberts and notify him in writing that this has been done and that evidence of the unlawful discharge will not be used for future per- sonnel actions against him. The General Counsel argues in her brief that any remedy provided herein should include a visitatorial clause authorizing the Board to engage in discovery under the Federal Rules of Civil Procedure (FRCP) so that it will be able to monitor compliance with the Board 's Order as enforced by a court of appeals. Such a clause, according to the General Counsel, would permit the Agency to examine books and records of Respond- ent, and to take statements from officers and employees and others for the purpose of determining or securing compliance with the court's judgment . The discovery rules of the FRCP provide a mechanism for achieving the objectives of a visitatorial clause . It appears, as argued by the General Counsel, that inclusion of a visita- torial clause would facilitate compliance because it allows avoidance of delays inherent in both applications to a court of appeals for a discovery order and enforce- ment of investigatory subpoenas under Section 11 of the Act in Federal district courts. A visitatorial provision also appears to be a regular inclusion in remedial orders sought and obtained by a number of other Federal agen- cies . NLRB v. Steinerfilm, Inc., 702 F.2d 14 (1st Cir. 1983). See also U.S v. Bausch & Lomb Co., 321 U.S. 707, 725-726 (1944). The order sought by the General Coun- sel here , I conclude , reasonably tends to effectuate the purposes of the Act and to preclude the evasion of the order deemed necessary to remedy the violation found. Accordingly, the recommended Order herein will in- clude the requested visitatorial clause. On these findings of fact and conclusions of law and on the entire record , I issue the following recommend- ed44 ORDER The Respondent, Bridgeway Oldsmobile, Inc., Haywork, California, its agents , successors, and assigns, shall 1. Cease and desist from (a) Discharging employees or denying employee leave requests because it knew or suspected they engaged in union activities. (b) Coercively interrogating employees about their union membership, sympathies, and activities and the 44 If no exceptions are filed as provided by Sec . 102.46 of the Board's Rules and Regulations, the findings , conclusions, and recommended Order shall , as provided in Sec . 102.48 of the Rules , be adopted by the Board and all objections to them shall be deemed waived for all pur- poses. 1262 DECISIONS OF NATIONAL LABOR RELATIONS BOARD union membership, sympathies, and activities of their fellow employees. (c) Threatening employees with loss of employment, closure of the dealership, unspecified reprisals, and with the futility of organizing a union. (d) Soliciting its employees to withdraw from member- ship in the Union if they wished to be hired or continue their employment. (e) Giving employees the impression they were under surveillance. (f) Telling an employee not to come in unless he in- tended to vote against the union. (g) Employing salespersons for the purpose of under- mining support for the Union. (h) Retaining an employee who desired to retire so that employee could vote against the Union. (i) Denying an employee 's leave request and subse- quently terminating the same employee because he en- gaged in union activities. (j) In any other manner interfering with, restraining, or coercing employees in the exercise of their rights guaran- teed by Section 7 of the Act. 2. Take the following affirmative action necessary to effectuate the policies of the Act. (a) Make Thomas Roberts whole for any loss of earn- ings suffered as a result of his discharge on 9 March 1985 in the manner described in the remedy section of this de- cision. (b) Offer Thomas Roberts immediate employment in his former position or, if that job no longer exists, in a substantially equivalent one, without prejudice to his se- niority or any other rights or privileges of employment and make Roberts whole for any loss of earnings in the manner described in the remedy section of this decision. (c) Expunge from its files any references to the dis- charge of Thomas Roberts on 9 March 1985 and notify him, in writing, that such has been done and that said un- lawful actions will not be used as a basis for future per- sonnel actions against him. (d) Preserve and, upon request, make available to the Board, or its agents , for examination and copying, all payroll records, social security payment records, time- cards, personnel records and reports, and all other records necessary to analyze the amounts of backpay due under the terms of this recommended Order. (e) On request, recognize and bargain with the Union, as the exclusive representative for purposes of collective bargaining of its employees in the appropriate unit de- scribed above, with respect to rates of pay, wages, hours, and other terms and conditions of employment and, if an agreement is reached, embody such in a written, execut- ed contract. (f) Permit the General Counsel to engage in discovery under the Federal Rules of Civil Procedure and pursuant to the visitatorial clause as described in the Remedy por- tion of this decision. (g) Post at its Hayward, California, facility, copies of the attached notice marked "Appendix."45 Copies of the notice, on forms provided by the Regional Director for Region 32, after being signed by the Respondent's au- thorized representative, shall be posted by the Respond- ent immediately upon receipt and maintained for 60 con- secutive days in conspicuous places including all places where notices to employees are customarily posted. Rea- sonable steps shall be taken by the Respondent to ensure that the notices are not altered, defaced, or covered by any other material. (h) Notify the Regional Director in writing within 20 days from the date of this Order what steps the Re- spondent has taken to comply. 45 If this Order is enforced by a judgment of a United States court of appeals, the words in the notice reading "Posted by Order of the Nation- al Labor Relations Board" shall read "Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board " Copy with citationCopy as parenthetical citation