Brenda L. McNeese-Ards, Complainant,v.Eric K. Shinseki, Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity CommissionApr 15, 2010
0720090027 (E.E.O.C. Apr. 15, 2010)

0720090027

04-15-2010

Brenda L. McNeese-Ards, Complainant, v. Eric K. Shinseki, Secretary, Department of Veterans Affairs, Agency.


Brenda L. McNeese-Ards,

Complainant,

v.

Eric K. Shinseki,

Secretary,

Department of Veterans Affairs,

Agency.

Appeal No. 0720090027

Hearing No. 460-2008-00097X

Agency No. 2003-0580-2007100374

DECISION

Following its February 4, 2009 final order, the agency filed a timely

appeal which the Commission accepts pursuant to 29 C.F.R. � 1614.405(a).

On appeal, the agency requests that the Commission affirm its rejection of

an EEOC Administrative Judge's (AJ) finding of discrimination in violation

of Title VII of the Civil Rights Act of 1964 (Title VII), as amended,

42 U.S.C. � 2000e et seq. The agency also requests that the Commission

affirm its rejection of the relief ordered by the AJ. For the following

reasons, the Commission REVERSES the agency's final order, AFFIRMS the

AJ's finding of discrimination, and MODIFIES the relief ordered.

ISSUE PRESENTED

The issue on appeal is whether there is substantial evidence in the

record to support the AJ's finding that the agency discriminated

against complainant on the basis of reprisal for prior protected EEO

activity under Title VII when, on or about November 28, 2006, the agency

reassigned complainant, changed her title, and removed three of eight

programs complainant was responsible for managing.

BACKGROUND

At the time of events giving rise to this complaint, complainant worked

as a Grade Level III, Step 14, Head Nurse in Extended Care Line at the

agency's Michael E. DeBakey VA Medical Center in Houston, Texas.

Complainant commenced working for the agency in 2002 when she was

appointed the Acting Community Care Program Director. In December

2003, complainant was appointed Home and Community Health Care Program

Director for the Extended Care Line (ECL), and was hoping eventually to

be promoted to a Grade Level IV Nurse (Nurse IV). This promotion was

dependent on the "scope and complexity" of the duties and responsibilities

of complainant's position being performed at a Nurse IV grade level.

A critical requirement for consideration of promotion to Nurse IV was

obtaining concurrence of the Chief Nurse.

In June 2004, ECL Executive 1, then complainant's immediate supervisor,

recommended complainant for promotion to Nurse IV. Chief Nurse 1, who

was then complainant's second-line supervisor, did not concur with the

recommendation to promote complainant, citing her determination that

complainant did not meet the "scope and complexity" for the Nurse IV

promotion. Consequently, on or about August 2005, the Nurse Professional

Standards Board denied complainant's promotion to Nurse IV.

Frustrated with management's unwillingness to promote her to Nurse IV,

on or about November 7, 2006, complainant contacted an EEO counselor.

Complainant was initially interviewed by an EEO counselor on November 9,

2006. The counselor contacted ECL Executive 2, who was complainant's

first-line supervisor except for an 18-month period when ECL Executive

2 was on military duty.

When questioned by the EEO counselor about complainant's allegation,

ECL Executive 2 denied discriminating against complainant in any manner.

ECL Executive 2 specifically denied retaliating against complainant

for having participated in "mediation." ECL Executive 2 asserted that

complainant was not promoted to Nurse IV by the Nurse Professional

Standards Board because the duties complainant was performing at that

time did not meet the required "scope and complexity."

Following informal EEO counseling, complainant sought a meeting with

ECL Executive 2 and Chief Nurse 2 to review her job proficiency and the

functional statement of her current position as Home and Community Care

Program Director, for Level IV "scope and complexity." The meeting was

held on or about November 28, 2006. When the meeting began, ECL Executive

2 announced that she was reassigning and downgrading complainant from

directly reporting to her. Complainant was also informed that she was

being relieved of three of the eight programs for which she was currently

responsible. Chief Nurse 2 abruptly terminated the meeting, stating there

was not any reason to meet because based on these changes complainant

no longer met the required scope and complexity. In a later "town hall

meeting," ECL Executive 2 informed complainant's staff that she was no

longer the Program Director, but was simply a "Head Nurse." This turn

of events shocked and humiliated complainant, and she subsequently lapsed

into a deep depression and sought professional counseling.

On January 18, 2007, complainant filed an EEO complaint alleging that

she was discriminated against on the bases of color (light brown) and

reprisal for prior protected EEO activity under Title VII when, on or

about November 28, 2006, the agency reassigned complainant, changed her

title and relieved complainant of three of the eight programs she was

responsible for managing.

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of her right to request a

hearing before an AJ. Complainant timely requested a hearing, which was

held August 29, 2008. On December 22, 2008, the AJ issued a decision in

complainant's favor. The AJ awarded complainant relief including $8,000

in non-pecuniary compensatory damages, $6239 in pecuniary compensatory

damages, and $17,210 in attorney's fees and costs.

The agency subsequently issued a final order rejecting the AJ's finding

that complainant proved that she was subjected to discrimination on the

basis of reprisal. The instant appeal followed.

CONTENTIONS ON APPEAL

On appeal, the agency argues that the AJ's findings are not supported

by substantial evidence in the record. The agency asserts that the AJ

erred in his determination of the factual predicate for a prima facie

case of reprisal. The agency contends that the record fails to establish

the exact date in November of 2006 that ECL Executive 2 became aware that

complainant had filed an informal EEO complaint. The agency argues that

this failure prohibits the AJ from making a finding of discrimination

based on reprisal in the instant case.

The agency further contends that without ascertaining the exact date

of the meeting in which complainant's duties and title were changed,

a decision can not be made as to whether the actions taken at this

meeting were taken in reprisal against complainant for engaging in

prior protected EEO activity. The agency states that the record is

lacking in sound documentary evidence which establishes the date of

this meeting. Stressing the importance of the ascertaining the exact

date of this meeting, contending that nearly all subsequent actions of

which complainant alleges are discriminatory are logical consequences

of the actions which took place at this meeting, the agency submits that

if the meeting took place before November 20 or 21, 2006, complainant's

supervisors would not have known of complainant's contact with the EEO

counselor, thus making it impossible for a prima facie case of reprisal

to exist.

Lastly, the agency contends that prior, to the informal complaint

which complainant filed in November of 2006, complainant was not

participating in any protected activity EEO activity under Title VII.

The agency argues that the AJ's finding that there was such activity, is

an error of law and not supported by substantial evidence in the record.

We note that the agency did not address the propriety of the compensatory

damages award nor the attorney's fees award.

In response to the agency's appeal, complainant requests that the

Commission affirm the AJ's finding of discrimination because the

agency failed to establish that the AJ relied on inaccurate documents

in the investigative file or any alleged missing documents to render

his decision. Complainant notes that the AJ identified the specific

documents he relied on in rendering his decision, and determined these

documents to be "adequate for [their] intended purpose."

Additionally, complainant requests that the Commission order the

restoration of the three programs for which she had previously been

responsible, restoration of her title of "Home and Community Care Program

Director," and restoration of her alignment in the chain of command.

Complainant argues that such restoration would make her whole by placing

her back in the position for potential of promotion to Nurse IV.

Complainant also requested an increase in the award of compensatory

damages from $8,000 to $50,000 and attorneys fees and costs associated

with her reply and cross-appeal.

ANALYSIS AND FINDINGS

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as "such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion." Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a

de novo standard of review, whether or not a hearing was held. An AJ's

credibility determination based on the demeanor of a witness or on the

tone of voice of a witness will be accepted unless documents or other

objective evidence so contradicts the testimony or the testimony so

lacks in credibility that a reasonable fact finder would not credit it.

See EEOC Management Directive 110, Chapter 9, � VI.B. (November 9, 1999).

To prevail in a disparate treatment claim, complainant must satisfy the

three-part evidentiary scheme fashioned by the Supreme Court in McDonnell

Douglas Corp. v. Green, 411 U.S. 792 (1973). Complainant must initially

establish a prima facie case by demonstrating that he was subjected to

an adverse employment action under circumstances that would support an

inference of discrimination. Furnco Construction Co. v. Waters, 438

U.S. 567, 576 (1978). Proof of a prima facie case will vary depending

on the facts of the particular case. McDonnell Douglas, 411 U.S. at 804

n. 14. The burden then shifts to the agency to articulate a legitimate,

nondiscriminatory reason for its actions. Texas Department of Community

Affairs v. Burdine, 450 U.S. 248, 253 (1981). To ultimately prevail,

complainant must prove, by a preponderance of the evidence, that the

agency's explanation is pretextual. Reeves v. Sanderson Plumbing

Products, Inc., 530 U.S. 133, 143 (2000); St. Mary's Honor Center

v. Hicks, 509 U.S. 502, 519 (1993).

Complainant can establish a prima facie case of retaliation by presenting

facts that, if unexplained, reasonably give rise to an inference

of discrimination. Shapiro v. Social Security Administration, EEOC

Request No. 05960403 (December 6, 1996) (citing McDonnell Douglas, 411

U.S. at 802). Specifically, in a reprisal claim, and in accordance with

the burdens set forth in McDonnell Douglas, complainant may establish

a prima facie case of reprisal by showing that: (1) she engaged in

a protected activity; (2) her employer was aware of the protected

activity; (3) subsequently, she was subjected to adverse treatment by

his employer; and (4) a nexus exists between the protected activity

and the adverse treatment. Whitmire v. Department of the Air Force,

EEOC Appeal No. 01A00340 (September 25, 2000).

The Commission has stated that adverse actions need not qualify as

"ultimate employment actions" or materially affect the terms and

conditions of employment to constitute retaliation. EEOC Compliance

Manual Section 8: Retaliation, No. 915.003, at 8-15 (May 20, 1998);

see Burlington N. and Santa Fe Ry. Co. v. White, 548 U.S. 53 (2006)

(finding that the anti-retaliation provision protects individuals from a

retaliatory action that a reasonable person would have found "materially

adverse," which in the retaliation context means that the action might

have deterred a reasonable person from opposing discrimination or

participating in the EEO process).

The agency contends that prior to the filing of the November 2006 informal

complaint, complainant was not engaged in protected EEO activity, and thus

cannot establish a prima facie case of reprisal. We find it unnecessary

to address the time period prior to November 2006 because it is clear

from his decision that the AJ based his finding of discrimination for

reprisal on the fact that complainant made contact with an EEO counselor

in early November 2006. Although the AJ notes that ECL Executive 2

was aware of complainant's earlier vocal objection to what she viewed

as a discriminatory selection process for a subordinate position,

he explicitly states in his decision that it is unclear to what extent

complainant's earlier vocal objection had on any subsequent retaliation.

See AJ Decision, p. 9.

The evidence in the record also clearly establishes that the agency was

aware that complainant was engaging in or had engaged in protected EEO

activity and that she was subsequently subjected to adverse treatment by

the agency around the time in question. At the hearing, ECL Executive 2

confirmed that she was aware that complainant had filed some sort of EEO

complaint around the time in question. Hearing Transcript (HT-1 or 2),

p. 137-39. She further confirmed that, around this time, approximately

on November 28, 2006, she met with complainant and Chief Nurse 2, and

changes were made to complainant's title, duties, and responsibilities.

This date falls after any of the dates identified by the agency as

the earliest possible time they would have known about complainant's

engaging in EEO activity. See Agency's Memorandum for the Record,

p. 4-5. Further, complainant testified without objection that about

ten days after she filed a formal complaint, ECL Executive 2 issued

a memo and organizational chart officially reflecting the change in

complainant's duties and title. HT-1, p. 41. We find that this evidence

is sufficient to establish a nexus between the protected activity and the

adverse treatment. After a careful review of the record, we find there

is substantial evidence to support the AJ's finding that complainant

established a prima facie case of reprisal.

We further find that there is substantial evidence in the record

to support the AJ's finding that all of the agency's actions, viewed

together, establish evidence of animus and bias that ECL Executive 2 had

against complainant for having engaged in protected EEO activity. We find

that the AJ properly determined that the agency's proffered legitimate,

non-discriminatory reason for its actions did not hold up; and that

complainant had satisfied her burden of proving, by a preponderance of

the evidence, that the agency's explanation was pretextual. We find that

the AJ's ultimate finding of discrimination on the basis of reprisal is

supported by substantial evidence.

Complainant's Cross-appeal

In addition to requesting that the Commission affirm the AJ's decision

finding of discrimination on the basis of reprisal, complainant

requests that we order restoration of the three programs for which she

had previously been responsible, and her title of "Home and Community

Care Program Director." Complainant also seeks a more "reasonable"

compensatory damages award of $50,000, as well as attorney's fees and

costs associated with the reply and cross-appeal.

When discrimination is found, the agency must provide the complainant with

an equitable remedy that constitutes full, make-whole relief to restore

her as nearly as possible to the position she would have occupied absent

the discrimination. 29 C.F.R. � 1614.501(a)-(c); Reasor v. U.S. Postal

Service, EEOC Appeal No. 0720070004 (January 6, 2009) (citing Franks

v. Bowman Transportation Co., 424 U.S. 747 (1976); Albemarle Paper

Co. v. Moody, 422 U.S. 405, 418-19 (1975); Adesanya v. Postal Service,

EEOC Appeal No. 01933395 (July 21, 1994)). We acknowledge that the

precise measurement cannot always be used to remedy the wrong inflicted,

nonetheless, the burden of limiting the remedy rests with the agency.

Id. (citing Davis v. U.S. Postal Service, EEOC Petition No. 04900010

(November 29, 1990)).

In his decision, the AJ declined to order the agency to reclassify

complainant's grade level III position to a grade level IV position,

particularly since it had been two years since the reorganization

occurred. The AJ reasoned that management has the right to determine

its own organization, the methods and means by which the agency

employees are to perform work, and the assignment of various personnel.

See AJ Decision, p. 11. We find that complainant is not asking

for a reclassification of her grade level from level III to level

IV. Complainant is seeking a restoration of the opportunity to be in

a position to qualify for a Level IV Nurse position. The AJ found,

and we concur, that there is substantial evidence in the record to

sustain complainant's contention that the agency retaliated against

her for engaging in protected EEO activity when it relieved her of

oversight of three programs and changed her title. See AJ Decision,

p. 10. This finding makes restoration of complainant's title and duties

appropriate. In accordance with this decision and the order herein,

the agency is ordered to restore to complainant the duties and title she

held prior to the November 2006 meeting. In the event such restoration

is impossible or impracticable at this time, the agency is ordered

to provide complainant with a substantially equivalent position. The

position shall contain comparable duties and title which would enable

her to qualify for the level IV grade promotion.

Turning to the matter of compensatory damages, we note that compensatory

damages may be awarded for the past pecuniary losses, future pecuniary

losses, and non-pecuniary losses which are directly or proximately

caused by the agency's discriminatory conduct. Enforcement Guidance:

Compensatory and Punitive Damages Available Under Section 102 of

the Civil Rights Act of 1991 (Enforcement Guidance), EEOC Notice

No. 915.002, at 8 (July 14, 1992). Objective evidence of compensatory

damages can include statements from the complainant concerning his or

her emotional pain or suffering, inconvenience, mental anguish, loss of

enjoyment of life, injury to professional standing, injury to character

or reputation, injury to credit standing, loss of health, and any other

non-pecuniary losses that are incurred as a result of the discriminatory

conduct. Statements from others, including family members, friends, health

care providers, or other counselors (including clergy) could address the

outward manifestations or physical consequences of emotional distress,

including sleeplessness, anxiety, stress, depression, marital strain,

humiliation, emotional distress, loss of self-esteem, excessive fatigue,

or a nervous breakdown. Lawrence v. United States Postal Service, EEOC

Appeal No. 01952288 (April 18, 1996) (citing Carle v. Department of the

Navy, EEOC Appeal No. 01922369 (January 5, 1993)).

Evidence from a health care provider or other expert is not a prerequisite

for recovery of compensatory damages for emotional harm. Complainant's own

testimony, along with the circumstances of a particular case, can suffice

to sustain her burden in this regard. The more inherently degrading or

humiliating the agency's action is, the more reasonable it is to infer

that a person would suffer humiliation or distress from that action. The

absence of supporting evidence, however, may affect the amount of damages

appropriate in specific cases. See Banks v. United States Postal Service,

EEOC Appeal No. 07A20037 (September 29, 2003) (citing Lawrence v. United

States Postal Service, EEOC Appeal No. 01952288 (Apr. 18, 1996)).

An award of non-pecuniary compensatory damages should reflect the extent

to which the agency's discriminatory action directly or proximately caused

the harm as well as the extent to which other factors also caused the

harm. Johnson v. Department of the Interior, EEOC Appeal No. 01961812

(June 18, 1998). It is the complainant's burden to provide objective

evidence in support of her claim and proof linking the damages to the

alleged discrimination. Papas v. United States Postal Service, EEOC Appeal

No. 01930547 (Mar. 17, 1994); Mims v. Department of the Navy, EEOC Appeal

No. 01933956 (Nov. 24, 1993). The Commission recognizes that not all

harms are amenable to a precise quantification; the burden of limiting

the remedy, however, rests with the employer. Chow v. Department of the

Army, EEOC Appeal No. 01981308 (Feb. 12, 2001). Moreover, the amount of

an award should not be "monstrously excessive" standing alone, should

not be the product of passion or prejudice, and should be consistent

with the amount awarded in similar cases. Cygnar v. Chicago, 865 F.2d

827, 848 (7th Cir. 1989); EEOC v. AIC Security Investigations, Ltd.,

823 F. Supp. 571, 574 (N.D. Ill. 1993).

The record reveals that complainant suffered from depression,

loss of sleep, severe emotional distress, and anxiety as a result

of the retaliatory conduct of the agency. See HT-2, p. 15-17.

Both complainant's testimony and supporting therapy records and bills

demonstrate the extent of her mental and emotional suffering. See HT-2,

p. 9-10. Complainant needed 77 therapy sessions to assist her in managing

her diagnosis of major depression. See HT-2, p. 10 and 22. At the

hearing, several witnesses testified that complainant became worried,

withdrawn, depressed, and fretful, and that her emotional well being

has deteriorated considerably and taken a toll on her enjoyment of life.

See HT-2, p. 15-20.

The Commission has awarded varying amounts of non-pecuniary compensatory

damages for emotional harm, depending upon the extent and duration of

the harm suffered. See Bahaudin v. Department of the Army, EEOC Appeal

No. 01993594 (Sept. 13, 2000) ($85,000 awarded where complainant,

diagnosed with Major Depression, produced evidence indicating that the

agency's discriminatory actions caused him to, among other things,

become very irritable and distant; wake up at night and make sudden

jerking movements; not want to go to work; just lie in bed when he was

not working; neglect his home duties; and not eat); McCann v. Department

of the Air Force, EEOC Appeal No. 01971851 (Oct. 23, 1998) ($75,000

awarded where complainant's testimony and several reports supported a

finding that the agency's discrimination reawakened complainant's post

traumatic stress disorder); Turner v. Department of the Interior, EEOC

Appeal No. 01956390 (Apr. 27, 1998) ($40,000 awarded where discriminatory

harassment, particularly forcing complainant to carry a forty-five pound

back pack, caused her to experience psychological trauma and physical

injury with permanent effects); Jackson v. United States Postal Service,

EEOC Appeal No. 01972555 (Apr. 15, 1999) ($30,000 awarded for emotional

harm suffered during a six month period); Christian v. Department of

Veterans Affairs, EEOC Appeal No. 01996342 (Sept. 7, 2001) ($30,000

awarded where complainant was continuously sexually harassed by

a co-worker for a period of six years, no medical evidence produced);

Mooney v. United States Dep't of Agric., EEOC Appeal No. 01974494 (May

24, 2000) ($20,000 awarded where complainant suffered from depression and

anxiety for six to seven months, followed by a four to five month period

of Major Depression, due to the agency's discrimination); Banks v. United

States Postal Service, EEOC Appeal No. 07A20037 (Sept. 29, 2003) ($35,000

awarded where complainant suffered from emotional harm in the form of

humiliation, intimidation, embarrassment, and deep depression without

any medical testimony or documentation to support the depression).

Based on the review of the evidence in light of Commission cases regarding

non-pecuniary compensatory damages awarded for emotional harm, we find

that the AJ's award of $8,000 in non-pecuniary compensatory damages is

inconsistent with what the Commission has awarded or affirmed in cases

where complainants have suffered emotional harm similar in severity

and duration to the emotional harm complainant suffered in the instant

case. We find that an award in the amount of $45,000 would be more

appropriate in the instant case.

We further note that complainant requested that we award additional

attorney's fees and costs associated with responding to the instant

appeal and for the cross-appeal. As the prevailing party, complainant

is entitled to attorney's fees and costs associated with the processing

of the underlying complaint as well as any subsequent appeals where

complainant is also the prevailing party. 29 C.F.R. � 1614.501(e).1

CONCLUSION

Based on a thorough review of the record and the contentions on

appeal and cross-appeal, including those not specifically addressed

herein, we REVERSE the agency's final order, AFFIRM the AJ's finding of

discrimination, MODIFY in part the AJ's order of relief, and REMAND the

matter back to the agency to take corrective action with this decision

and the order herein.

ORDER

The Order of the AJ remains the Order of the Commission, except as regards

the additional relief ordered in paragraph 1, the amount of non-pecuniary

compensatory damages ordered in paragraph 2, and the minimum length of

time the Notice of Discrimination must be posted pursuant to paragraph

6, below. The agency is ORDERED to take the following remedial action:

1. Not later than thirty (30) days from the date on which this

decision becomes final, the agency shall restore complainant to the

position which she occupied prior to November 26, 2006, including

title and duties. If intervening circumstances have rendered such

restoration impracticable, the agency shall place complainant in a

comparable position with comparable title and duties, thus restoring

her to a status competitive for promotion to the Level IV grade.

2. Not later than thirty (30) days from the date on which this decision

becomes final, the agency shall tender to complainant non-pecuniary

compensatory damages in the amount of $45,000.

3. Not later than thirty (30) days from the date on which this decision

becomes final, the agency shall tender to complainant $6,239 as pecuniary

compensatory damages.

4. Not later than thirty (30) days from the date on which this decision

becomes final, the agency shall pay directly to complainant's attorney,

Steven Petrou, attorney's fees in the sum of $17,210.

5. Not later than one hundred and twenty (120) days from the date

on which this decision becomes final, the agency shall ensure that the

complainant's first and second line supervisors, from the applicable time

period related to this complaint, will complete a minimum of 8 hours of

EEO training, that must include instruction concerning the protection

afforded to complainants against retaliation for engaging in protected

EEO activity, by Title VII, and other anti-employment discrimination

statutes.

6. Not later than ten (10) days from the date on which this decision

becomes final, the agency will post the enclosed Notice of EEO Compliance

in a prominent location at the Michael E. DeBakey VA Medical Center in

Houston, Texas.

7. The agency shall consider taking disciplinary action against ECL

Executive 2. The agency shall report its decision. If the agency

decides to take disciplinary action, it shall identify the action taken.

If the agency decides not to take disciplinary action, it shall set forth

the reason(s) for its decision not to impose discipline. Imposition of

mandatory training is not considered to be disciplinary action.

8. Unless the agency already has taken appropriate administrative or

disciplinary action against Chief Nurse 2, the agency is requested to

officially counsel her, and in addition charge her 11/2 hours absence

without leave (AWOL) for leaving the hearing site in flagrant disregard of

the instructions given to her by the Agency Representative, and without

obtaining permission of the Administrative Judge.

The agency shall determine the appropriate amount of back pay, with

interest, and other benefits due complainant, if any, pursuant to 29

C.F.R. � 1614.501, no later than sixty (60) calendar days after the date

this decision becomes final. The complainant shall cooperate in the

agency's efforts to compute the amount of back pay and benefits due,

and shall provide all relevant information requested by the agency.

If there is a dispute regarding the exact amount of back pay and/or

benefits, the agency shall issue a check to the complainant for the

undisputed amount within sixty (60) calendar days of the date the

agency determines the amount it believes to be due. The complainant

may petition for enforcement or clarification of the amount in dispute.

The petition for clarification or enforcement must be filed with the

Compliance Officer, at the address referenced in the statement entitled

"Implementation of the Commission's Decision."

The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision." The report shall include supporting documentation of the

agency's calculation of back pay and other benefits due complainant, if

any, including evidence that the corrective action has been implemented.

POSTING ORDER (G0900)

The agency is ordered to post at its VA Medical Center in Houston,

Texas copies of the attached notice. Copies of the notice, after being

signed by the agency's duly authorized representative, shall be posted

by the agency within thirty (30) calendar days of the date this decision

becomes final, and shall remain posted for sixty (60) consecutive days,

in conspicuous places, including all places where notices to employees are

customarily posted. The agency shall take reasonable steps to ensure that

said notices are not altered, defaced, or covered by any other material.

The original signed notice is to be submitted to the Compliance Officer

at the address cited in the paragraph entitled "Implementation of the

Commission's Decision," within ten (10) calendar days of the expiration

of the posting period.

ATTORNEY'S FEES (H0900)

If complainant has been represented by an attorney (as defined by

29 C.F.R. � 1614.501(e)(1)(iii)), he/she is entitled to an award of

reasonable attorney's fees incurred in the processing of the complaint.

29 C.F.R. � 1614.501(e). The award of attorney's fees shall be paid

by the agency. The attorney shall submit a verified statement of fees

to the agency -- not to the Equal Employment Opportunity Commission,

Office of Federal Operations -- within thirty (30) calendar days of this

decision becoming final. The agency shall then process the claim for

attorney's fees in accordance with 29 C.F.R. � 1614.501.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K1208)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30) calendar

days of the completion of all ordered corrective action. The report shall

be submitted to the Compliance Officer, Office of Federal Operations,

Equal Employment Opportunity Commission, P.O. Box 77960, Washington,

DC 20013. The agency's report must contain supporting documentation,

and the agency must send a copy of all submissions to the complainant.

If the agency does not comply with the Commission's order, the complainant

may petition the Commission for enforcement of the order. 29 C.F.R. �

1614.503(a). The complainant also has the right to file a civil action

to enforce compliance with the Commission's order prior to or following

an administrative petition for enforcement. See 29 C.F.R. �� 1614.407,

1614.408, and 29 C.F.R. � 1614.503(g). Alternatively, the complainant

has the right to file a civil action on the underlying complaint in

accordance with the paragraph below entitled "Right to File A Civil

Action." 29 C.F.R. �� 1614.407 and 1614.408. A civil action for

enforcement or a civil action on the underlying complaint is subject

to the deadline stated in 42 U.S.C. 2000e-16(c) (1994 & Supp. IV 1999).

If the complainant files a civil action, the administrative processing of

the complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0408)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant

in the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File a Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

April 15, 2010

Date

1 We also note that complainant is entitled to a posted notice of the

finding of discrimination, and will amend the AJ's award of relief

accordingly. See 29 C.F.R. � 1614.501(a).

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0720090027

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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