Binta M. Robinson, Complainant,v.Carlos M. Gutierrez, Secretary, Department of Commerce, Agency.

Equal Employment Opportunity CommissionDec 11, 2008
0120083022 (E.E.O.C. Dec. 11, 2008)

0120083022

12-11-2008

Binta M. Robinson, Complainant, v. Carlos M. Gutierrez, Secretary, Department of Commerce, Agency.


Binta M. Robinson,

Complainant,

v.

Carlos M. Gutierrez,

Secretary,

Department of Commerce,

Agency.

Appeal No. 0120083022

Agency No. 08-56-41

DECISION

Complainant filed a timely appeal with this Commission from a final agency

decision (FAD) dated May 23, 2008, dismissing her complaint of unlawful

employment discrimination in violation of Title VII of the Civil Rights

Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq. In her

complaint, complainant, a patent examiner, alleged that she was subjected

to discrimination based on her race (African American)1 when she:

1. was disparately impacted by the agency's performance appraisal system,

and

2. was disparately impacted by the agency's quality review process.2

The FAD dismissed claim 2 for stating the same claim as in prior

complaints, and dismissed the entire complaint for failure to timely

initiate EEO counseling. It found that complainant was aware of

the alleged disparate impact in claim 1 by April 2005, and of the new

quality review process in February 2003. In dismissing for untimeliness,

the FAD found that complainant did not initiate EEO counseling until

February 22, 2008, beyond the 45 calendar day time limit for doing so.

29 C.F.R. � 1614.105(a)(1) and .107(a)(2).

Complainant initiated contact with an EEO counselor on November 16,

2007, alleging that she was discriminated against when on October

22, 2007, she received a rating of marginal for her fiscal year 2007

performance appraisal. The agency accepted this claim under complaint

number 08-56-17, together with the claims of being denied participation

in the patent telework and laptop programs on December 5 and 11, 2007,

respectively, and receiving a "confirmation of oral warning" on January

22, 2008.

Meanwhile, on December 5, 2007, complainant e-mailed the agency EEO

office alleging that the performance appraisal system and the agency's

quality review process had a disparate impact on African-American patent

examiners. She alleged that they allowed for subjectivity that permits

disparate impact. She further alleged that African-American patent

examiners who were deemed to have quality problems under the quality

review process were disparately impacted because they were subjected

to additional monitoring and processes that slowed down work, causing

workflow and production problems, resulting in lowered performance

appraisal ratings and other consequences.3

Subsequently, the agency treated the disparate impact claim as a separate

matter, assigning it a new case number on February 22, 2008, which it

also designated as the date of initial EEO counselor contact on this.

The record reflects that complainant filed prior complaints about an

unsatisfactory rating on a performance appraisal and written warning

she received on October 27, 2005, a marginal rating on the fiscal year

performance appraisal she received on November 22, 2006; and being

subjected to a second pair of eyes review from August 3, 2006 to present

(she filed this complaint on October 17, 2006).

On appeal, complainant contends that she timely contacted an EEO

counselor. She reasons that she timely contacted an EEO counselor

on the performance appraisal she received on October 22, 2007; that

her disparate impact claim is like and related thereto, and that she

raised this with the EEO office on December 5, 2007. She also argues

that her disparate impact claims are not identical to prior complaints.

Submitting copies of previous acceptance of EEO complaint letters by

the agency, complainant avers that the agency defined all her prior

complaints as disparate treatment claims, and hence the instant claims

are not the same as her prior claims. She further argues that the prior

complaints do not cover the time period of October 22, 2007, and after,

and hence cannot be identical.

In opposition to complainant's appeal, the agency argues that

complainant did not initiate contact with an EEO counselor on her

disparate impact claims until February 22, 2008, beyond the time

limit to do so. It argues that complainant's prior administrative EEO

litigation, Freedom of Information Act (FOIA) requests and responses,

and correspondence show that she was aware of alleged disparate impact

discrimination regarding claims 1 and 2 long prior to 2008. For example,

in an April 8, 2007, discovery request made in connection with four of her

prior consolidated complaints, complainant asked for information which

would show whether second pair of eyes reviews had a "disparate impact"

on minority employees. Also, in a January 2, 2007, affidavit submitted

in support of a prior complaint, complainant wrote that black patent

examiners were subjectively (based on gut feelings) placed on the 2nd

pair of eyes lists, and statistically had disproportionate unsatisfactory

and marginal performance appraisal ratings. Complainant e-mailed on

December 5, 2007, that she informed the EEO office in connection with her

previous EEO litigation that the rating and quality review process had a

disparate impact on black patent examiners, but the agency omitted this,

only accepting the disparate treatment claims. The agency also argues

that claim 2 is identical to prior complaints.

We disagree with the FAD's finding that complainant untimely contacted

an EEO counselor. Complainant timely contacted an EEO counselor on

the performance appraisal she received on October 22, 2007, and raised

disparate impact by e-mail with the EEO office on December 5, 2007.

We find that the disparate impact claims are an alternate theory of

discrimination for the 08-56-17 appraisal, denial of participation

in the patent laptop and telework programs, and the oral warning.4

Complainant timely notified the agency of this alternate theory for

purposes of investigation. The agency incorrectly assigned a separate

complaint number to the disparate impact claim theory. Rather, it was

part of complaint 08-56-17.

We disagree with the FAD that disparate impact claim 2 should be dismissed

as being identical to claims in prior complaints. The agency does not

dispute complainant's contention that the agency has not previously

accepted her disparate impact claims for investigation. Given that

the agency has not characterized complainant's prior complaints as

containing disparate impact claims for investigation, it is not in a

position to argue that complainant previously raised disparate impact

in prior complaints. As the record does not show the disparate impact

claims have been investigated by the agency, we are disinclined to find

they were previously adjudicated.

ORDER

The agency is ordered to merge complaint 08-56-41 into complaint

08-56-17, and process the remanded merged claims in accordance with 29

C.F.R. � 1614.108. The remanded merged claims are whether complainant

was subjected to disparate treatment and/or disparately impacted based

on race (African-American) by the agency's performance appraisal system

and quality review process in relation to: the rating of marginal for

her fiscal year 2007 performance appraisal she received on October 22,

2007, being denied participation in the patent telework and laptop

programs on December 5 and 11, 2007, respectively, and on January 22,

2008, receiving a "confirmation of oral warning." The agency shall

acknowledge to the complainant that it has received the remanded claims

within thirty (30) calendar days of the date this decision becomes final.

The agency shall issue to complainant a copy of the investigative file

and also shall notify complainant of the appropriate rights within one

hundred fifty (150) calendar days of the date this decision becomes

final, unless the matter is otherwise resolved prior to that time.

If the complainant requests a final decision without a hearing, the

agency shall issue a final decision within sixty (60) days of receipt

of complainant's request.

A copy of the agency's letter of acknowledgment to complainant and a

copy of the notice that transmits the investigative file and notice of

rights must be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0408)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0408)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0408)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant

in the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney

with the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

December 11, 2008

__________________

Date

1 In her complaint form, complainant checked off other bases of

discrimination. However, her complaint narrative indicates that her

disparate impact claim is based on race.

2 The FAD dismissed a third claim that on March 18, 2008, complainant

was denied reasonable accommodation. Complainant writes that she is

not appealing the dismissal of this claim.

3 Complainant indicated that the quality review process took the forms of

in process reviews, 2nd pair of eyes review, supervisory patent examiner

(SPE) reviews, and the recertification program. She also alleged that

some or all these programs created delays in doing work. Complainant has

alleged that poor performance appraisal ratings result in other adverse

consequences such as denial of eligibility to participate in the telework

and laptop programs; and the disparate impact discrimination in claims

1 and 2 resulted in warnings.

4 This is consistent with how complainant characterizes her disparate

impact claims in her untimely November 28, 2008, rebuttal brief.

??

??

??

??

2

0120083022

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P. O. Box 19848

Washington, D.C. 20036

6

0120083022