Barbara A. Hopkinson, Complainant,v.John Ashcroft, Attorney General, Department of Justice, (Immigration and Naturalization Service), Agency.

Equal Employment Opportunity CommissionMar 14, 2002
01A13210 (E.E.O.C. Mar. 14, 2002)

01A13210

03-14-2002

Barbara A. Hopkinson, Complainant, v. John Ashcroft, Attorney General, Department of Justice, (Immigration and Naturalization Service), Agency.


Barbara A. Hopkinson v. Department of Justice

01A13210

March 14, 2002

.

Barbara A. Hopkinson,

Complainant,

v.

John Ashcroft,

Attorney General,

Department of Justice,

(Immigration and Naturalization Service),

Agency.

Appeal No. 01A13210

Agency Nos. I-96-8075,

I-98-E047,

I-99-6078

Hearing No. 187-4-1508

DECISION

Complainant timely initiated an appeal from a final agency decision

(FAD) concerning her complaint of unlawful employment discrimination

in violation of Title VII of the Civil Rights Act of 1964 (Title VII),

as amended, 42 U.S.C. � 2000e et seq., and the Age Discrimination in

Employment Act of 1967 (ADEA), as amended, 29 U.S.C. � 621 et seq. The

appeal is accepted pursuant to 29 C.F.R. � 1614.405. Complainant alleged

that she was discriminated against on the bases of race (Black), religion

(Hindu), sex (female), age (44), and reprisal (prior EEO activity) when:

(1) She was nonselected for the position of District Adjudication Officer

(DAO), Vacancy announcement number MIA 95-30; and,

She was selected for the position of Immigration Inspector (II), Vacancy

announcement number CR NOC95-091, at a GS 5 level rather than at a GS-7

level; and,

On February 26, 1998, she was directed to work overtime at the end of

her shift, but declined to do so because of a prior commitment to pick up

her child, and was threatened with a reprimand for insubordination; and,

On February 20, 1998, she became aware that another employee with

less experience and no prior complaint activity was selected for a 90

day assignment to Terrorist, Drug and Fraud (TDF) work which she had

requested but was denied; and,

On February 22, 1999, she was given a letter of reprimand from the

Deputy District Director, for insubordination on February 26, 1998.

The record reveals that during the relevant time, complainant was

employed as an Immigration Inspector, GS-1816-9, with the Airport

Inspection Unit, Miami District, in Miami, Florida. Believing she

was a victim of discrimination, complainant sought EEO counseling and

subsequently filed formal complaints on October 17, 1996 (I-96-8075),<1>

April 30, 1998 (I-98-E047), and April 8, 1999 (I-99-E078) respectively.

At the conclusion of the investigation of each complaint, complainant was

informed of her right to request a hearing before an EEOC Administrative

Judge or alternatively, to receive a final decision by the agency.

Complainant initially requested a hearing for each complaint, but

subsequently withdrew such requests, and instead requested that the

agency issue a final decision. The agency consolidated the complaints.

In its FAD, the agency concludes the following: As to allegation 1,

complainant failed to establish a prima facie case of age discrimination,

given that two of the selectees were over the age of 40. The FAD

additionally concludes that complainant failed to establish a prima facie

case of discrimination based on religion, and notes that the applicants'

religions were not noted on their applications. Additionally, complainant

failed to establish a prima facie case of reprisal, in that she did

not demonstrate a causal connection between her prior EEO activity and

the nonselection. Complainant did, however, establish a prima facie

case of race discrimination. The FAD then assumes, arguendo, that

complainant did establish a prima facie case of discrimination on the

alleged bases, and concludes that the agency articulated legitimate,

nondiscriminatory reasons for the nonselection. The FAD states that 94

individuals applied for the position in question, 78 met the minimum

qualifications (including complainant), and 8 were ultimately selected.

The FAD refers to the statements of the members of the ranking committee

about how they evaluated the candidates; the applicants were scored

based on their education, experience, training and the completeness

of their applications. Complainant scored 57 points, whereas all of

the selectees scored a minimum of 81 out of a possible 104 points.

Complainant received a score of 35 out of 40 for her experience,

but received a mere 2 out of 14 points for training and activities.

The FAD also notes that complainant only submitted one performance

appraisal (although two were required), and therefore received only

20 out of 40 points. The FAD further states, however, that even if

complainant did in fact submit two appraisals as she claims to have

done, the maximum score she could have received would have still been

lower than that of each selectee. One ranking official additionally

pointed out that they were not given the names of the applicants, and

that although the applicants' ages are indicated on their applications,

there is no notation of their race, religion, or prior EEO activity

(if any). The FAD concludes that complainant failed to prove that her

credentials are �plainly superior� to the selectees who are not in her

protected classes, nor has she otherwise established that the selecting

officials' reasons are pretextual.

As to allegation 2, the FAD concludes that complainant established no

prima facie case of reprisal. The FAD then proceeds to assume, arguendo,

that complainant did establish a prima facie case of discrimination

based on reprisal, age, race and religion, and concludes that the

agency articulated legitimate, nondiscriminatory reasons for the fact

that complainant was selected for the Immigration Inspector position at

the GS-5 level, rather than GS-7. The FAD concedes that two different

explanations were given for this action by two different officials.

One stated that, in order to be a GS-7, you either had to be downgraded

from a higher graded position or be an �outstanding scholar,� and that

complainant did not fit either of these criteria, as she was merely a

GS-4 when she applied for the position. The other official explained that

complainant was ineligible for the GS-7 because she had not completed the

FLETC training which was a prerequisite for GS-7. The FAD concludes,

however, that both explanations are erroneous. The FAD then offers a

third explanation which is that complainant indicated on her application

that she is not proficient in Spanish, and the vacancy announcement states

that in order to be a GS-7, Spanish language proficiency is required.

The FAD goes on to assert that despite the officials' errors, complainant

has proffered no evidence to suggest that their explanations were

intentionally false or pretext for unlawful discrimination or reprisal.

As to allegations 3 and 5,<2> the FAD concludes that complainant failed to

establish a prima facie case of race or sex discrimination, but that she

did establish a prima facie case of reprisal. The FAD proceeds to find

that, in any case, there were legitimate, nondiscriminatory reasons for

why a reprimand was recommended, and ultimately given, to complainant.

The reason given by management was that when complainant and several

other employees were instructed to work one hour of overtime in order to

process incoming passengers from a delayed flight, complainant refused to

do so, stating that she had to pick up her daughter. Several officials

testified that, due to the nature of the work, working overtime, when

needed, is a condition of employment. The Supervisory Immigration

Inspector (SII) who instructed complainant to work overtime on that

occasion, asserted his belief that even if complainant had worked overtime

she still would have had time to pick up her daughter. SII and the Former

Port Director (FPD) both concluded, based on a statement that complainant

made about not wanting to �fight traffic,� that the real reason that

complainant did not wish to work overtime was related to traffic,

and not her daughter. The Acting Port Director (APD) told complainant

that disobeying this order was insubordination for which there would be

consequences, but nevertheless, she left work at the end of her shift.

A recommendation for disciplinary was instituted, and the reprimand was

issued to complainant approximately one year later. The letter itself

states that the reason for the reprimand was complainant's failure to

comply with supervisory orders on February 26, 1998. The FAD addresses

complainant's argument that this reason is pretextual. Specifically,

complainant argues that she knows of two other Immigration Inspectors

(female, Hispanic) whose refusal to work mandatory overtime were

accepted by management, and not subjected to discipline. However, the

FAD refers to evidence of record which indicates that a reprimand was

also recommended for one of the two individuals named by complainant,

and that the record is devoid of any other evidence indicating that

Immigration Inspectors outside of complainant's protected class were

treated differently for refusing to work overtime. The FAD also

addresses complainant's argument that management violated the union

contract by failing to provide complainant with a three hour advance

notice of any overtime required to be worked, but points out that a

procedural violation does not equate to reprisal. The FAD concludes

that complainant has failed to otherwise establish pretext.

As to allegation 4, the FAD found that complainant failed to establish a

prima facie case of reprisal because she failed to demonstrate a causal

connection (i.e. temporal proximity) between her prior EEO activity

and the challenged action. However, the FAD assumes, arguendo, that

complainant made such a showing, and finds that, nevertheless, there is a

legitimate, nondiscriminatory reason for complainant's nonselection for

the TDF assignment. The FAD refers to an Immigration Supervisor's (IS)

statement that the ability to work irregular hours was a prerequisite

for the position, and complainant had expressed a desire to be assigned

to regular hours because of her child. The FAD found that complainant

failed to present evidence that this reason was pretextual.

On appeal, complainant restates arguments previously made, and emphasizes

that she is a single mother, trying to balance her personal life with

her job. The agency requests that we affirm its FAD.

A claim of disparate treatment is examined under the three-part analysis

first enunciated in McDonnell Douglas Corporation v. Green, 411 U.S. 792

(1973). For complainant to prevail, he must first establish a prima

facie case of discrimination by presenting facts that, if unexplained,

reasonably give rise to an inference of discrimination, i.e., that a

prohibited consideration was a factor in the adverse employment action.

McDonnell Douglas, 411 U.S. at 802; Furnco Construction Corp. v. Waters,

438 U.S. 567 (1978). The burden then shifts to the agency to articulate a

legitimate, nondiscriminatory reason for its actions. Texas Department of

Community Affairs v. Burdine, 450 U.S. 248, 253 (1981). Once the agency

has met its burden, the complainant bears the ultimate responsibility

to persuade the fact finder by a preponderance of the evidence that

the agency acted on the basis of a prohibited reason. St. Mary's Honor

Center v. Hicks, 509 U.S. 502 (1993).

This established order of analysis in discrimination cases, in which the

first step normally consists of determining the existence of a prima

facie case, need not be followed in all cases. Where the agency has

articulated a legitimate, nondiscriminatory reason for the personnel

action at issue, the factual inquiry can proceed directly to the

third step of the McDonnell Douglas analysis, the ultimate issue of

whether complainant has shown by a preponderance of the evidence that

the agency's actions were motivated by discrimination. U.S. Postal

Service Bd. of Governors v. Aikens, 460 U.S. 711, 713-714 (1983);

Hernandez v. Department of Transportation, EEOC Request No. 05900159

(June 28, 1990); Peterson v. Department of Health and Human Services,

EEOC Request No. 05900467 (June 8, 1990); Washington v. Department of

the Navy, EEOC Petition No. 03900056 (May 31, 1990).

Assuming, arguendo, that complainant established her prima facie case

of discrimination on all of the alleged purviews, the Commission turns

to the agency to articulate legitimate, nondiscriminatory reasons for

its actions. As to issue 1, the agency's reason for complainant's

nonselection was that the selectees received higher numerical ratings

than she. As to issue 2, the agency's reason for selecting complainant

at the GS-5 level was that she was not eligible for the GS-7 level.

As to issues 3 and 5, the reprimand was recommended, and then issued

to complainant, because she disobeyed a direct order. As to issue 4,

complainant was not selected for the TDF detail because the ability to

work irregular hours was a prerequisite for the position, and complainant

had expressed a desire to be assigned to regular hours because of her

child. Upon review of the record, the Commission finds that the agency

has met its burden of articulating legitimate, nondiscriminatory reasons

for its actions. After a careful consideration of all of complainant's

contentions and evidence, we are not persuaded by a preponderance of

the evidence that the agency's reasons are not the real reasons, or that

the actions were, in fact, motivated by a discriminatory animus towards

complainant's race, sex, religion, age or prior EEO activity.<3>

We note that the agency analyzed the complaint under the theory of

disparate treatment rather than applying the law developed under a

theory of harassment. To the extent that complainant argues that she was

subjected to harassment, we apply the following standards which were set

forth in Harris v. Forklift Systems, Inc., 510 U.S. 17 (1993), in order

to prevail on a claim of harassment, complainant must prove that: (1)

she was subjected to harassment that was sufficiently severe or pervasive

to alter the terms or conditions of employment and create an abusive or

hostile environment; and (2) the harassment was based on her membership

in a protected class. See EEOC Notice No. 915.002 (March 8, 1994),

Enforcement Guidance on Harris v. Forklift Systems, Inc. at 3, 6; Cobb

v. Department of the Treasury, EEOC Request No. 05970077 (March 13, 1997).

The evidence in the record is insufficient to support a finding that

management's actions towards complainant were based on either her sex,

race, religion, age, or prior EEO activity. See EEOC Notice No. 915.002

(March 8, 1994), Enforcement Guidance on Harris v. Forklift Systems,

Inc. at 3, 6.

Therefore, after a careful review of the record, including complainant's

contentions on appeal, the agency's response, and arguments and evidence

not specifically addressed in this decision, we AFFIRM the FAD.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

March 14, 2002

__________________

Date

1 This complaint was initially dismissed

by the INS EEO Office on January 9, 1998, pursuant to 29 C.F.R. ��

1614.107(b) & (e), for failure to cooperate and for failure to file in a

timely manner. On January 26, 1998, complainant appealed the dismissal,

the EEOC reversed the dismissal and remanded the matter to the INS

EEO office. See EEOC Appeal No. 01982277 (June 15, 1999).

2 The FAD appears to address allegations 3 and 5 together because they

involve the same incident.

3 As to the nonselection for DAO position, we note that a complainant may

be able to establish pretext with a showing that his or her qualifications

were plainly superior to those of the selectee. Wasser v. Department of

Labor, EEOC Request No. 05940058 (November 2, 1995); Bauer v. Bailar,

647 F.2d 1037, 1048 (10th Cir. 1981). We find that complainant has not

made such a showing in this case.