Arnita Fairley, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionMay 22, 2003
01A30668_r (E.E.O.C. May. 22, 2003)

01A30668_r

05-22-2003

Arnita Fairley, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Arnita Fairley v. United States Postal Service

01A30668

May 22, 2003

.

Arnita Fairley,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 01A30668

Agency No. 1C-276-0058-02

DECISION

Complainant filed a timely appeal with this Commission from a final

decision by the agency dated October 8, 2002, finding that it was in

compliance with the terms of the July 2, 2002 settlement agreement into

which the parties entered.

The settlement agreement provided, in pertinent part, that:

(1) Prompt attention to any alleged infractions/incidents (as soon as

aware), to include thorough investigation.

(2) Improve better communication between supervisor-supervisor/craft

(Notification given by MDO will be attending service talks).

Apology scheduled 7/29/02 in designated area (room for 010/statement

employees) to include, [complainant], [Person A], [Person B], [Person

C], and [Person D]. Notification reminder provided by [Person C].

(4) MDO will assist/train 204-B's concerning body language especially

hand gestures.

Follow up with Plant Manager concerning no future incidents with

attachment item 5 (Postal Bulletin 21811,3-19-92 page 3) July 2, 02 to

include all 204-B's. Request response in writing.

Request that all statements be purged for future use, all statements will

be purged after [Person E's] statement of agreement. Request response

in writing. All statements be purged after [Person E's] statement,

in writing be given to Person D.

By letter to the agency dated July 30, 2002, complainant alleged that

the agency was in breach of the settlement agreement, and requested

that her EEO complaint be reinstated for processing. Specifically,

complainant alleged that the agency failed to comply with provisions (1),

(2), (3), and (5) of the agreement.

In a clarification letter dated August 28, 2002, complainant stated

with regard to provision (1), the agency failed to conduct a thorough

investigation, even to include EEO Case 1C-276-0058-02. With regard to

provision (2), complainant states that communications have gotten worse,

to include failure to provide information requests in a timely manner,

failure to inform employees about ODL Assignments, and failure to attend

any service talks as of August 28, 2002. With regard to provision (3),

complainant stated that the apology scheduled for July 29, 2002, was

not held. With regard to provision (5), complainant stated that the

agency failed to respond in writing with concerns from the Plant Manager.

In its October 8, 2002 decision, the agency concluded that it did not

breach the terms of the July 2, 2002 settlement agreement. The agency

stated that with regard to provision (2), the agency noted that Person

D stated that she believes that there has been some improvement of

communications, and that she has attended several service talks since

this agreement was signed.

With regard to provision (3), due to annual leave and other commitments,

Person D was not able to schedule the requisite meeting on July 29, 2002.

The agency stated that the meeting was scheduled on September 21, 2002,

and Person A apologized for the incident. Further, the agency stated

that Person D claimed she gave prompt attention to the infraction,

and reminded Person A of her responsibility of treating all employees

with dignity and respect, when it applies to her regular assignment or

detailed assignments. With regard to provision (5), Person D stated that

she spoke with Person E in reference to providing written correspondence

to complainant concerning his policy on violence and behavior in the

workplace, and he indicated that he would provide complainant a written

statement.

On appeal, complainant states that the scheduled apology referenced in

provision (3) was not held. Complainant disputes Person D's statement

that the apology was given on September 21, 2002. Complainant claims

that Person A did not apologize as stated in the settlement agreement.

In addition, complainant states that since the signing of the agreement,

there have not been any normal service talks, which are a requirement for

management to have for the employees to better understand the agency.

Complainant states that management has eliminated the classroom

environment and instead �walks� with service talk information on the

workroom floor. Further, complainant states that there has been no

written statement provided on violence and behavior on the workroom floor.

In response to complainant's appeal, the agency states that with regard

to provision (1), Person D did give prompt attention to the infraction

and reminded Person A of her responsibility to treat employees with

dignity and respect. Additionally, the agency argues that complainant

relinquished any further processing of EEO Complaint 1C-276-0058-02 when

she signed the present settlement agreement. With regard to provision

(2), the agency notes that complainant claimed that Person D was not at

an August 28, 2002 service talk; however, the agency states that there

is nothing in the settlement agreement as to the number of service talks

that Person D would attend. With regard to provision (3), the agency

acknowledges that the apology did not occur on the date agreed; however,

the agency states that management offered the apology on September 20,

2002, but it was rejected by complainant. With regard to provision (5),

the agency states that the letter was sent to complainant on December

17, 2002.

The record contains a copy of a December 17, 2002 letter from the Plant

Manager to complainant stating that �every employee at every level of

the [agency] should be treated at all times with dignity, respect,

and fairness.� The letter further states that the agency and �all

its employees will abide by the National Violence & Behavior in the

Workplace Policy.�

EEOC Regulation 29 C.F.R. � 1614.504(a) provides that any settlement

agreement knowingly and voluntarily agreed to by the parties, reached at

any stage of the complaint process, shall be binding on both parties.

The Commission has held that a settlement agreement constitutes a

contract between the employee and the agency, to which ordinary rules

of contract construction apply. See Herrington v. Department of Defense,

EEOC Request No. 05960032 (December 9, 1996). The Commission has further

held that it is the intent of the parties as expressed in the contract,

not some unexpressed intention, that controls the contract's construction.

Eggleston v. Department of Veterans Affairs, EEOC Request No. 05900795

(August 23, 1990). In ascertaining the intent of the parties with regard

to the terms of a settlement agreement, the Commission has generally

relied on the plain meaning rule. See Hyon v. United States Postal

Service, EEOC Request No. 05910787 (December 2, 1991). This rule states

that if the writing appears to be plain and unambiguous on its face,

its meaning must be determined from the four corners of the instrument

without resort to extrinsic evidence of any nature. See Montgomery

Elevator Co. v. Building Eng'g Servs. Co., 730 F.2d 377 (5th Cir. 1984).

Upon review, we find that complainant has not shown that the agency

breached provision (1) of the July 2, 2002 settlement agreement.

According to this provision, the agency was to give prompt attention

to any alleged infractions/incidents (as soon as aware), to include

thorough investigation. Despite complainant's argument, we note that

the settlement agreement did not require the agency to investigate EEO

Cased 1C-276-0058-02. We find that the present settlement agreement

signed by both parties on July 2, 2002, ended any further obligation

of the agency with regard to the processing of the underlying complaint

(unless the complaint is reinstated).

With regard to provision (2), we are unable to determine whether the

agency complied with this provision. Provision (2) stated that there

would be improved communications between the supervisors and the craft

and that notification would be given by Person D who will attend service

talks. Complainant alleges that as of August 28, 2002, Person D has

failed to attend any service talks. Although the agency claims that

Person D has attended several service talks, it has failed to provide

any evidence in support of this assertion. Therefore, we are remanding

this issue for further information.

With regard to provision (3), we find that complainant has not shown

noncompliance with this provision by the agency. Under provision (3),

an apology was to be scheduled on July 29, 2002, in designated area (room

for 010/statement employees) to include, complainant, Person A, Person B,

Person C, and Person D. The agency acknowledges that the apology did not

occur on the stated date due to annual leave constraints. The agency

states, however, that a meeting was scheduled for September 20, 2002, and

Person A was scheduled to apologize but complainant rejected the apology.

The record contains a September 20, 2002 letter from complainant to

the EEO Office in which she states that �management offered an apology

on September 20, 2002, however the offer was rejected.� With regard to

the apology, complainant states that she does not believe Person A is

sincere and argues that the sense of urgency was absent. Although the

settlement agreement stated that the apology was to occur on July 29,

2002, we find that the agency attempted to cure the breach by scheduling

the apology for September 20, 2002. The record reveals that despite

the agency's attempts to reschedule the stated apology, complainant

rejected this offer. Therefore as a result of complainant's rejection

of the offer of apology in September 2002, we find that the agency is

relieved from further compliance with this provision.

With regard to provision (5), we find that the agency has shown compliance

with this provision. According to both parties, under provision (5),

the Plant Manager was to provide a written statement concerning his

policy on violence and behavior in the workplace. We note that the record

contains a December 17, 2002 written statement from the Plant Manager to

complainant stating that all employees should be treated at all times with

dignity, respect, and fairness and that all agency employees will abide

by the National Violence & Behavior in the Workplace Policy. Although the

December 17, 2002 letter is dated after complainant's appeal was filed,

we find that the agency has shown that it has now complied with provision

(5) of the agreement.

Accordingly, the agency's decision that it did not breach provisions

(1), (3), and (5) is AFFIRMED. The agency's decision that it did not

breach provision (2) is VACATED and we REMAND the matter to the agency

for further processing in accordance with the Order below.

ORDER

The agency shall supplement the record with documentation showing

whether it has complied with provision (2) of the July 2, 2002 settlement

agreement. Specifically, the agency shall provide evidence indicating

whether the MDO has attended service talks as specified in the agreement.

Within 30 days of the date this decision becomes final, the agency

shall issue a decision on whether the agency breached provision (2)

of the settlement agreement. A copy of the decision must be submitted

to the Compliance Officer, as referenced herein.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (T0900)

This decision affirms the agency's final decision/action in part, but it

also requires the agency to continue its administrative processing of a

portion of your complaint. You have the right to file a civil action in

an appropriate United States District Court within ninety (90) calendar

days from the date that you receive this decision on both that portion

of your complaint which the Commission has affirmed and that portion

of the complaint which has been remanded for continued administrative

processing. In the alternative, you may file a civil action after

one hundred and eighty (180) calendar days of the date you filed your

complaint with the agency, or your appeal with the Commission, until

such time as the agency issues its final decision on your complaint.

If you file a civil action, you must name as the defendant in the

complaint the person who is the official agency head or department head,

identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. If you file

a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

May 22, 2003

__________________

Date