Ann M. King, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionMay 9, 2008
0120080823 (E.E.O.C. May. 9, 2008)

0120080823

05-09-2008

Ann M. King, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Ann M. King,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 0120080823

Agency No. 4F-926-0307-07

DECISION

Complainant filed a timely appeal with this Commission from a final

agency decision, dated November 16, 2007, dismissing her formal

complaint of unlawful employment discrimination in violation of Title

VII of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. �

2000e et seq. The Commission accepts the appeal in accordance with 29

C.F.R. � 1614.405.

Believing that she was subjected to discriminatory harassment, complainant

contacted the EEO office. Informal efforts to resolve complainant's

concerns were unsuccessful. On October 29, 2007, complainant filed the

instant formal complaint, claiming unlawful employment discrimination

in reprisal for prior protected activity.

In its final decision of November 16, 2007, the agency determined that

complainant's complaint was comprised of the following claim:

On an ongoing basis, including September 17, 2007, complainant is given

different instructions than other carriers.

The agency dismissed the formal complaint for failure to state a claim,

pursuant to 29 C.F.R. � 1614.107(a)(1). As an initial matter, the agency

noted that complainant also claimed that she was being denied official

EEO time on several occasions in August, September and October 2007.

The agency found that because it was irrelevant whether or not the

alleged denial of official time was motivated by discrimination, the

matter would be "referred to the agency official responsible for the

quality of complaints processing . . . ." Further, the agency noted

that an inquiry would be conducted and a separate document addressing

the official time matter would be issued.

Regarding the claim that she was given different instructions, the agency

found that while complainant "may have felt harassed or singled out by

the actions alleged" the matter was not sufficiently severe or pervasive

to state a claim of hostile work environment. Moreover, the record did

not indicate that complainant was subjected to any adverse action.

On appeal, complainant argues that she has alleged a "continuing pattern

of [a] hostile work environment." While she does not provide specific

examples of the alleged harassment in her appeal statement, complainant

nevertheless asserts that the instant case is directly related to a

prior case (Case No. 4F-926-0185-07). Further, complainant reiterates

her belief that the agency has denied her official time to work on her

complaint.

The regulation set forth at 29 C.F.R. � 1614.107(a)(1) provides, in

relevant part, that an agency shall dismiss a complaint that fails to

state a claim. An agency shall accept a complaint from any aggrieved

employee or applicant for employment who believes that he or she has been

discriminated against by that agency because of race, color, religion,

sex, national origin, age or disabling condition. 29 C.F.R. �� 1614.103,

.106(a). The Commission's federal sector case precedent has long defined

an "aggrieved employee" as one who suffers a present harm or loss with

respect to a term, condition, or privilege of employment for which

there is a remedy. Diaz v. Department of the Air Force, EEOC Request

No. 05931049 (April 21, 1994).

A review of the formal complaint reveals that, in addition to her

claims for official time, complainant believes she was harassed when her

supervisor found her on the dock, checking how much DPS mail she had.

According to complainant, the supervisor told her it was too early to do

that, even though other carriers were allowed to check their DPS in the

morning.1 Although the supervisor stated that she would give complainant

the count on the computer, complainant asserts that the supervisor failed

to do so. Complainant also alleged that a clerk was not provided to

"fix [the] messy DPS mail".

As noted above, the agency dismissed the matter finding that the incident

was insufficient to state a claim of harassment. The Commission,

however, disagrees. In addition to the September 17, 2007 event, the

formal complaint clearly states: "I am being subjected to ongoing and

continuing hostile work environment (See case #4F-926-0185-07) based on

reprisal . . . ." In the prior complaint, complainant alleged that she

was instructed not to talk to carriers on the other side of the unit,

while other employees were permitted to do so; a personal note was removed

from her case and management failed to take action; and she was given a

discussion and told she could not request a temporary change of schedule.

Therefore, we find that the agency erred in isolating the September 17,

2007 event as a single incident of discrimination. Instead, the incident

appears part of a broader claim of ongoing retaliatory harassment.

A complaint should not be dismissed for failure to state a claim unless

it appears beyond doubt that the complainant cannot prove a set of facts

in support of the claim which would entitle the complainant to relief.

The trier of fact must consider all of the alleged harassing incidents

and remarks, and considering them together in the light most favorable to

the complainant, determine whether they are sufficient to state a claim.

See Cobb v. Department of the Treasury, EEOC Request No. 05970077 (March

13, 1997).

The agency improperly viewed complainant's claim individually, rather

than part of an overall claim of harassment. Thus, in order to avoid

the fragmentation of complainant's hostile work environment claim,

we find that the specific incident present in the instant complaint

should be consolidated with the earlier events remanded for processing,

to the extent practicable.

Finally, with respect to complainant's claims for official time, EEOC

Regulation 29 C.F.R. 1614.605(b) provides that if the complainant is an

employee of the agency, he or she shall be given a reasonable amount of

official time, if otherwise on duty, to prepare a complaint and to respond

to agency and EEO requests for information. The Commission has stated

that an allegation pertaining to the denial of official time states a

separately-processable claim alleging a violation of the Commission's

regulations, without requiring a determination of whether the action

was motivated by discrimination. See Edwards v. United States Postal

Service, EEOC Request No. 05960179 (December 23, 1996). Essentially, the

Commission has held that it has the authority to remedy a violation of 29

C.F.R. 1614.605 without a finding of discrimination. Id. The Commission

held that such a claim should not be processed in accordance with 29

C.F.R. 1614.108, since the focus is not on the motivation, but rather

the justification of why the complainant was denied a reasonable amount

of official time. Id.

In the instant matter, there is insufficient information in the record as

to whether complainant was denied official time, and for what reason.

As noted above, in its decision, the agency noted that "an inquiry

will be conducted" and "a separate document" addressing the matter

would be issued. We agree that the dispute is best addressed after

an investigation.

Accordingly, the agency's decision was improper, and is hereby REVERSED.

The complaint is REMANDED to the agency for further processing in

accordance with this decision and the ORDER below.

ORDER

The agency is ORDERED to take the following action:

(1) With respect to complainant's hostile work environment

claim:

The agency is Ordered to process the remanded claims in accordance with 29

C.F.R. 1614.108. The agency shall, to the extent practicable, consolidate

the instant formal complaint with complainant's other pending harassment

complaint for continued processing (Agency No. (4F-926-0185-07).

The agency shall acknowledge to the complainant that it has received

the remanded claims within thirty (30) calendar days of the date this

decision becomes final. The agency shall issue to complainant a copy

of the investigative file and also shall notify complainant of the

appropriate rights within one hundred fifty (150) calendar days of the

date this decision becomes final, unless the matter is otherwise resolved

prior to that time. If the complainant requests a final decision without

a hearing, the agency shall issue a final decision within sixty (60)

days of receipt of complainant's request.

A copy of the agency's letter of acknowledgment to complainant and a

copy of the notice that transmits the investigative file and notice of

rights must be sent to the Compliance Officer as referenced below.

(2) With respect to the alleged denial of official time:

Within ninety (90) calendar days of the date this decision becomes final,

the agency shall investigate the issue of whether complainant was denied

a reasonable amount of official time. The agency shall include in

the record: documentation showing how much time was requested; for what

stated purpose the time was requested; how much time was granted, if any;

and the justification for the denial of any requested time. The agency

shall notify complainant of the opportunity to place into the record any

evidence supporting her claim that she was denied a reasonable amount of

official time. Thereafter, the agency shall issue a final decision as

to whether complainant was denied a reasonable amount of official time

with appeal rights to the Commission.

A copy of the report of investigation and the final decision on official

time shall be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0408)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0408)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant

in the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

May 9, 2008

__________________

Date

1 The record indicates that carriers checked their DPS in order to assess

the time they would need, to complete a 3996 request.

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2

0120080823

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P. O. Box 19848

Washington, D.C. 20036

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0120080823