Angie Quintana, Complainant,v.Kathleen Sebelius, Secretary, Department of Health and Human Services (Indian Health Service), Agency.

Equal Employment Opportunity CommissionAug 15, 2013
0120132609 (E.E.O.C. Aug. 15, 2013)

0120132609

08-15-2013

Angie Quintana, Complainant, v. Kathleen Sebelius, Secretary, Department of Health and Human Services (Indian Health Service), Agency.


Angie Quintana,

Complainant,

v.

Kathleen Sebelius,

Secretary,

Department of Health and Human Services

(Indian Health Service),

Agency.

Appeal No. 0120132609

DECISION

Complainant filed an appeal with this Commission, wherein she alleged she was subjected to unlawful employment discrimination in violation of Title VII of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq.

BACKGROUND

At the time of events giving rise to this complaint, Complainant worked as a Medical Assistant at the Agency's facility in Elko, Nevada.

In her appeal, Complainant alleges that the Agency subjected her to discrimination on the bases of race (Native American), national origin (Native American), and reprisal when she was refused forms and the Agency did not process her worker's compensation claims properly. Complainant stated that her supervisor treats her differently than others. Complainant also mentions a restraining order. Complainant states she is not complaining about the status of her OWCP claim, rather she states she was treated differently once she complained about discrimination. In addition she references a civil action and states that the Agency has changed her duties. However, Complainant states that the Agency refused to allow her to engage in EEO counseling. She states she was given a letter on June 10, 2013 denying her request for counseling. Additionally she states she was never given any "relevant form of EEO process training."

ANALYSIS AND FINDINGS

In the instant case it appears that the Agency declined to afford Complainant pre-complaint processing. In Estrada v. GSA, Appeal No. 01923534 (January 7, 1993), it was noted that EEOC regulations required complainants to contact an EEO counselor. EEOC Regulations 29 C.F.R. � 1614.105 makes it clear that complainants must contact an EEO counselor and section .105(b)(1) sets forth the responsibilities of the counselors including advising complainants of their rights and responsibilities, and conducting counseling activities. If the matter is not resolved, complainants will be given the right to file a formal complaint.

Accordingly, we find that Complainant has not been given the opportunity to participate in the pre-complaint processing procedure set forth at 29 C.F.R. � 1614.105. We determine that the Agency's decision to decline to afford Complainant pre-complaint counseling was improper.

As such, the matter is remanded for further processing as set forth below.

ORDER

Within 30 days of the date this decision becomes final, the Agency shall offer Complainant the opportunity to engage in EEO counseling pursuant to 29 C.F.R. � 1614.105. As stated in her appeal, the date of Complainant's EEO counselor contact will be May 23, 2013.

A copy of the Agency's letter of acknowledgment to Complainant and a copy of the notice that transmits the investigative file and notice of rights must be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0610)

Compliance with the Commission's corrective action is mandatory. The Agency shall submit its compliance report within thirty (30) calendar days of the completion of all ordered corrective action. The report shall be submitted to the Compliance Officer, Office of Federal Operations, Equal Employment Opportunity Commission, P.O. Box 77960, Washington, DC 20013. The Agency's report must contain supporting documentation, and the Agency must send a copy of all submissions to the Complainant. If the Agency does not comply with the Commission's order, the Complainant may petition the Commission for enforcement of the order. 29 C.F.R. � 1614.503(a). The Complainant also has the right to file a civil action to enforce compliance with the Commission's order prior to or following an administrative petition for enforcement. See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g). Alternatively, the Complainant has the right to file a civil action on the underlying complaint in accordance with the paragraph below entitled "Right to File a Civil Action." 29 C.F.R. �� 1614.407 and 1614.408. A civil action for enforcement or a civil action on the underlying complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c) (1994 & Supp. IV 1999). If the Complainant files a civil action, the administrative processing of the complaint, including any petition for enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0610)

The Commission may, in its discretion, reconsider the decision in this case if the Complainant or the Agency submits a written request containing arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation of material fact or law; or

2. The appellate decision will have a substantial impact on the policies, practices, or operations of the Agency.

Requests to reconsider, with supporting statement or brief, must be filed with the Office of Federal Operations (OFO) within thirty (30) calendar days of receipt of this decision or within twenty (20) calendar days of receipt of another party's timely request for reconsideration. See 29 C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (November 9, 1999). All requests and arguments must be submitted to the Director, Office of Federal Operations, Equal Employment Opportunity Commission, P.O. Box 77960, Washington, DC 20013. In the absence of a legible postmark, the request to reconsider shall be deemed timely filed if it is received by mail within five days of the expiration of the applicable filing period. See 29 C.F.R. � 1614.604. The request or opposition must also include proof of service on the other party.

Failure to file within the time period will result in dismissal of your request for reconsideration as untimely, unless extenuating circumstances prevented the timely filing of the request. Any supporting documentation must be submitted with your request for reconsideration. The Commission will consider requests for reconsideration filed after the deadline only in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0610)

This is a decision requiring the Agency to continue its administrative processing of your complaint. However, if you wish to file a civil action, you have the right to file such action in an appropriate United States District Court within ninety (90) calendar days from the date that you receive this decision. In the alternative, you may file a civil action after one hundred and eighty (180) calendar days of the date you filed your complaint with the Agency, or filed your appeal with the Commission. If you file a civil action, you must name as the defendant in the complaint the person who is the official Agency head or department head, identifying that person by his or her full name and official title. Failure to do so may result in the dismissal of your case in court. "Agency" or "department" means the national organization, and not the local office, facility or department in which you work. Filing a civil action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z0610)

If you decide to file a civil action, and if you do not have or cannot afford the services of an attorney, you may request from the Court that the Court appoint an attorney to represent you and that the Court also permit you to file the action without payment of fees, costs, or other security. See Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c). The grant or denial of the request is within the sole discretion of the Court. Filing a request for an attorney with the Court does not extend your time in which to file a civil action. Both the request and the civil action must be filed within the time limits as stated in the paragraph above ("Right to File a Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

August 15, 2013

__________________

Date

2

0120132609

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

2

0120132609