Altman Camera Co., Inc.Download PDFNational Labor Relations Board - Board DecisionsDec 14, 1973207 N.L.R.B. 940 (N.L.R.B. 1973) Copy Citation 940 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Altman Camera Co., Inc. and Warehouse and Mail Order Employees Union Local 743, International Brotherhood of Teamsters , Chauffeurs, Ware- housemen and Helpers of America. Cases 13-CA-10869, 13-CA-10970, and 13-CA-10970 (1 & 2) December 14, 1973 DECISION AND ORDER BY MEMBERS FANNING, JENKINS, AND PENELLO On March 8, 1973, Administrative Law Judge Gordon J. Myatt issued the attached Decision in this proceeding. Thereafter, the General Counsel and the Charging Party filed exceptions and supporting briefs; Respondent filed cross-exceptions, a support- ing brief, and answering brief; and the Charging Party filed an answering brief. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the National Labor Relations Board has delegated its authority in this proceeding to a three-member panel. The Board has considered the record and the attached Decision in light of the exceptions and briefs and has decided to affirm the rulings, findings, and conclusions of the Administrative Law Judge and to adopt his recommended Order except as modified below. The Administrative Law Judge found, and we agree , that Respondent violated Section 8(a)(1) of the Act by interrogating its employees concerning their union sympathies or activities; by promising them benefits or improved conditions if they refrained from union activities; and by threatening employees with loss of benefits, and possible loss of jobs, if the Union became their collective-bargaining representa- tive. The Administrative Law Judge also correctly found that when the Union made its demand for recognition in the appropriate unit on September 10, 1971,1 it had 37 valid authorization cards2 designat- ing it as the collective-bargaining representative of a majority of the 67 unit employees. The General Counsel excepts, inter alia, (1) to the Administrative Law Judge's failure to find that Respondent's refusal to recognize and bargain with the Union violated Section 8(a)(5) of the Act; (2) to his finding that a Gissel bargaining order3 is I Unless otherwise specified, all dates below refer to 1971. 2 The General Counsel contends, contrary to the Administrative Law Judge, that the cards of three other employees , namely, Raymond Kudlick, Janet Hilliard, and Robert Moy, should have been found valid. As we agree with the Administrative Law Judge that the Union achieved a majority by virtue of the 37 cards, we do not deem it necessary to pass on the validity of the 3 cards in question. 3 N. L. R. B. v. Gissel Packing Co., Inc., 395 U.S. 575 (1969). unwarranted because "the loss of union support [in late October and early November] was due to the organizing tactics of the union representatives" rather than the unfair labor practices of Respondent; and (3) to his finding that the unfair labor practices are not likely to occur again and will not prevent the holding of a fair election. We find merit in these exceptions. As noted above, Respondent engaged in the following unlawful conduct which took place soon after the employees led by Delmar Behr, Danny Frazier, Jack Fentiman, Saul Meyer, and Willis Searles commenced their organizational activities on August 26: On September 7, Dan Winkler, the manager of the second floor of Respondent's four-floor store, at- tempted to ascertain from Meyer the identity of the union adherents: 4 On other occasions in September,5 Winkler engaged in conversations with employees Richard Garrison and Michael Abrams wherein he attempted to find out which employees were support- ers of the Union. Winkler also sought to discourage this support by informing them that employees would not receive any more money by being represented by the Union and that Respondent would apply its work rules more strictly if the Union represented them. On a number of different occasions in September, William Emas, a first-floor manager, discussed the Union with several employees. Emas told Frazier that the employees were stupid for wanting a union and would have no effective voice in their affairs if the Union represented them. In addition, Emas warned Frazier that the Respondent could close the store and engage exclusively in the mail order business with only 10 employees. Emas repeated the latter statement to Behr, Searles, and employee Leonard Olson, and expressed his desire that employees should bring their problems and com- plaints to the managers . Emas also warned employee Robert Erlien that the employees could lose their present level of benefits if the Union negotiated on their behalf. Finally, Emas suggested to Erlien that conditions would improve in the future. During September, Melvin Ross, another first-floor manager, reiterated to such employees as Searles and Erlien the threat that they stood a chance of losing existing benefits if the Union became their represent- 4 According to Meyer's uncontradicted testimony, Winkler also asserted that there was a "chance" that Respondent might close the store "if the union did come in." S Pursuant to a representation petition filed on September 10, the parties agreed to hold an election on November 4. However , on November 2, the Regional Director canceled the election pending investigation of the charges filed by the Union in Case 13-CA-10970-2. 207 NLRB No. 143 ALTMAN CAMERA CO. ative. Ross also impliedly promised that benefits would be given employees if they rejected the Union. Although, as noted above, the Administrative Law Judge properly held that the Union acquired a majority on September 10 and Respondent thereafter engaged in serious unfair labor practices, we are of the opinion that he erred in not finding that Respondent refused to bargain in violation of Section 8(a)(5) of the Act, and in concluding that a Gissel bargaining order was ; not justified on the ground that the subsequent loss of employee support for the Union was directly attributable to their disenchantment with its tactics. In its Gissel decision, the Supreme Court relied on objective considerations in holding that a bargaining order is an appropriate remedy when an employer rejects a card majority while at the same time committing unfair labor practices "that tend to undermine the union's majority and make a fair election an unlikely possibility." 6 However, the Administrative Law Judge improperly turned to subjective considerations in giving weight to the following tenuous evidence concerning the repudia- tion of the Union: At a union meeting on October 27, both employee Louis Keister and a union official appealed to the employees not to "cop out on the union" and to give it a chance to get in and see what it could do for the employees. Keister nevertheless regarded the union official's plea as offensive because he spoke in a "very gruff, very rough" manner. Although Keister did not recall that the union official threatened anyone with bodily harm, Olson,7 who apparently was not present at the union meeting of October 27, testified that he was informed by Frazier the latter "felt threatened" by the union official. Shortly thereafter, Olson asked to see Respondent's president, Ralph Altman, to whom he stated that the union literature was "insulting" and that he was therefore not going to vote for the Union. Olson also informed Altman that several of the "key starters" of the Union, who quit Respondent's employ, had sponsored the Union as a "personal insult or affront" to Altman. Moy8 testified that early in November he discussed with fellow employees Olson, Fentiman, and Frazier their dissatisfaction with the postponement of the election by the Regional Director. According to Moy, Fentiman and Frazier also declared that they would like to give Altman "another chance" because he was being "squeezed" by the Union. Following these discussions, Moy, assisted by Fentiman and 6 N.LR.B. v. Gissel Packing Co., Inc., supra at 579 7 About a month before the heanng, Olson received a weekly wage increase of $20_ 941 Olson, prepared a petition, dated November 6, disavowing the Union. The petition was signed by 48 employees, most of whom did not testify as to their reasons for doing so. As found above, Respondent on September 10 wrongfully refused to recognize and bargain with the Union and thereupon embarked upon a course of flagrantly coercive conduct designed to dissipate and undermine the Union's majority. In view of this finding, which is based on the objective test set forth in Gissel Packing, we disavow the Administrative Law Judge's reliance on subjective considerations to determine why many employees repudiated the Union. It is not our intention to read the minds of the employees in an effort to ascertain whether, as found by the Administrative Law Judge, any loss of their support for the Union was attributable to the "organizing tactics of the union representatives." However, even assuming the propriety of that approach, the record contains strong evidence that the loss of support was indeed to a considerable extent the result of Respondent's unlawful conduct. Thus, as noted above, there was testimony that some employees felt that Respondent was being "squeezed" by the Union and should be given another chance and that the petition disavowing the Union stemmed from the employees' dissatisfaction with the postponement of the election by the Regional Director because of Respondent's unfair labor practices. In view of the foregoing, we conclude that the employees' majority designation of the Union as expressed in their authorization cards provides a more reliable measure of the employees' true desires than would be provided by an election. Accordingly, in order to protect the employees' statutory rights and interests, we find that Respondent's refusal to bargain violated Section 8(a)(5) and (1) of the Act and we shall issue a bargaining order. ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Relations Board adopts as its Order the recommend- ed Order of the Administrative Law Judge as modified below and hereby orders that Respondent, Altman Camera Co., Inc., its officers, agents, successors, and assigns, shall take the action set forth in the Administrative Law Judge's recommended Order as herein modified: 1. Add the following as paragraph 1(e) and renumber the present paragraph 1(e) accordingly: 8 Three weeks prior to the hearing, Moy was promoted from salesman to acting floor manager. 942 DECISIONS OF NATIONAL LABOR RELATIONS BOARD "(e) Refusing to bargain collectively with the above-named Union as the exclusive bargaining representative of the employees in the following unit: All full-time and regular part-time selling and non-selling employees excluding office clerical employees, casual employees, confidential em- ployees, and all guards and supervisors as defined in the Act." 2. Add the following as paragraph 2(a) and renumber the subsequent paragraphs accordingly: "(a) Upon request, bargain collectively with Ware- house and Mail Order Employees Local Union 743, International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America, as the exclusive representative of the employees in the appropriate unit described above with respect to rates of pay, wages, hours of employment and, if an understanding is reached, embody such understand- ing in a signed agreement." 3. Substitute the attached notice for the Adminis- trative Law Judge's notice. APPENDIX below with respect to wages, hours of employ- ment, and other conditions of employment and, if an agreement is reached, we will sign it. The appropriate unit is: All full-time and regular part-time selling and non-selling employees, excluding office clerical employees, casual employees, confi- dential employees, and all guards and supervisors as defined in the Act. All our employees are free to become, remain, or refrain from becoming or remaining members of any labor organization, except to the extent that this right may be affected by an agreement requiring member- ship in a labor organization as a condition of employment as authorized in Section 8(a)(3) of the National Labor Relations Act, as amended. ALTMAN CAMERA CO., INC. (Employer) Dated By (Representative ) (Title) NOTICE TO EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government The National Labor Relations Board having found, after a duly held trial, that we violated Federal law, we hereby notify our employees that: WE WILL NOT question our employees regard- ing their union sympathies or desires regarding Warehousemen and Mail Order Employees Un- ion Local 743, International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Help- ers of America, or any other labor organization. WE WILL NOT tell our employees that they will lose their existing benefits if the Union becomes their collective-bargaining representative. WE WILL NOT promise our employees improve- ments in their terms or conditions of employment if they refrain from supporting the Union. WE WILL NOT tell our employees that if the Union becomes their collective-bargaining repre- sentative they will lose their jobs. WE WILL NOT in any other manner interfere with, restrain, or coerce our employees in the exercise of rights guaranteed them by Section 7 of the National Labor Relations Act, as amended. WE WILL bargain collectively on request with the Union as the exclusive representative of the employees in the appropriate unit described This is an official notice and must not be defaced by anyone. This notice must remain posted for 60 consecutive days from the date of posting and must not be altered, defaced, or covered by any other material. Any questions concerning this notice or compli- ance with its provisions may be directed to the Board's Office , Room 881, Everett McKinley Dirk- sen Senate Building , 219 South Dearborn Street, Chicago , Illinois 60604 , Telephone 312-353-7572. DECISION STATEMENT OF THE CASE GORDON J. MYATT, Administrative Law Judge: Upon a charge filed in Case 13-CA-10869 on September 9, 1971,' by Warehouse and Mail Order Employees Union Local 743, International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America (hereinafter called the Union), and upon subsequent charges filed in Cases 13-CA-10970(1 & 2) on October 26 and November 1, respectively, against Altman Camera Co., Inc. (hereinafter called the Respondent), a consolidated complaint and notice of hearing was issued by the Regional Director for Region 13 on March 1, 1972. The consolidated complaint alleged, inter alia, that the Respondent committed numer- ous violations of Section 8(a)(1) of the Act by: (1) promising employees benefits to dissuade them against union representation; (2) threatening employees with loss of existing benefits if the Union became their bargaining representative; (3) threatening to close down or change its t Unless otherwise indicated, all dates herein refer to the year 1971. ALTMAN CAMERA CO. manner of operations if the Union came in; (4) unlawfully interrogating employees about their union sympathies and desires; (5) and instigating an employee petition against the Union. The complaint further alleged that the Respondent violated Section 8(a)(3) of the Act by discharging employee Walter Mueller for the reason that he joined or assisted the Union or engaged in other protected concerted activity. Finally, the complaint alleged that the Respondent violated Section 8(a)(5) of the Act by refusing to recognize and bargain collectively with the Union as the exclusive bargaining representative designat- ed by a majority of its employees in an appropriate bargaining unit .2 This case was tried before me in Chicago, Illinois, on April 24, 25, 26, 27, and 28 and June 5, 6, and 7, 1972. All parties were represented by counsel and afforded an opportunity to be heard and to introduce relevant evidence bearing on the issues. Briefs were submitted by all counsel and were fully considered by me in arriving at my decision in this matter. Upon the entire record herein, including my evaluation of the testimony of the witnesses based upon my observation of their demeanor, and upon consideration of the relevant evidence I make the following: FINDINGS OF FACT 1. JURISDICTIONAL FINDINGS The Respondent, is, and has been at all material times herein, an Illinois corporation engaged in the retail sale of still and motion picture cameras, photography equipment, and related products. The Respondent maintains its office and principal place of business in Chicago, Illinois. During the past calendar year, the Respondent in the course and conduct of its business operations sold and distributed goods and products having a gross value in excess of $500,000 dollars. During a similar period the Respondent received goods and products valued in excess of $50,000 directly from points located in states other than the State of Illinois. From the basis of the foregoing, I find that the Respondent is, and has been at all times material herein, an employer as defined in Section 2(2) of the Act engaged in commerce within the meaning of Section 2(6) and (7) of the Act. H. THE LABOR ORGANIZATION INVOLVED Warehouse and Mail Order Employees Union Local 743, International Brotherhood of Teamsters, Chauffeurs, Warehousemen, and Helpers of America, is a labor organization as defined in Section 2(5) of the Act. III. THE ALLEGED UNFAIR LABOR PRACTICES A. Background Facts The Respondent's store and office facilities are housed in a multistory building in downtown Chicago. The first or street floor contains the still camera department where 2 The General Counsel also contended that a bargaining order should issue because the Respondent's unfair labor practices prevented the holding 943 films and camera accessories are sold as well. The photo processing department is also located on this floor. Motion picture cameras and equipment are sold on the second floor, and darkroom equipment is sold on the third floor. The fourth floor of the building contains the shipping department and a separate section for the receiving department and storage facilities. Ralph Altman, president of Respondent, maintains his office on the second floor and the bookkeeping and billing office, managed by Mrs. Altman, is located on the fourth floor. Each department is supervised by a manager, and in some instances there are several assistant managers. In addition to the department managers, the Respondent has a general store manager whose desk was located on the first floor. Although a substantial part of the sales are made to customers who come directly to the store, the Respondent also handles a large volume of mail order business. When a mail order is received, it is passed along to a salesperson in the appropriate department for handling. It is the custom- ary practice for the assigned salesperson to gather the merchandise and write up an invoice showing the cost and the amount of insurance coverage, based on the value of the items. A packing list is also filled out and contains essentially the same information contained on the invoice. This is primarily for the use of the checker and the shipping clerk. Once an order is filled, it is then checked by another employee to see that all of the merchandise requested is properly included. The order is then sent to the shipping department for packaging and shipment by the carrier specified. B. The Efforts To'Organize the Respondent's Employees During the latter part of August several of the Respon- dent's employees began discussing the possibility of having a union to represent them. These employees (Behr, Frazier, Fentiman, Meyers, and Searles) decided to go to the Union's headquarters to get information on organizing the store. On August 26, they went to the union headquarters and spoke to Bonnie Cummings, a union representative. Cummings informed them it was necessary to get the employees to sign authorization cards requesting that the Union be their bargaining representative. Cummings explained that there were several methods available to achieve recognition. He stated that if 51 percent of the employees signed authorization cards, the Union` could request recognition from the Respondent based on a card check, or they could have an election conducted by the National Labor Relations Board or a state agency. Cummings also told the employees the Union would not seek an election until they had at leasf 51 percent of the employees signed up. He gave the employees authorization cards to solicit signatures from their coworkers. Arrange- ments were also made to conduct meetings between the union representatives and the rest of the employees. After meeting with the union representatives, the five employees decided to begin meeting with their coworkers of a fair election. N.LR B. v. Gissel Packing Co., Inc., et al., 395 U.S. 575 (1969). 944 DECISIONS OF NATIONAL LABOR RELATIONS BOARD to discuss organizing the store. On August 31, they met with a group of employees at a nearby restaurant called the Jolly Chef. There were no union officials present at this meeting. The organizing group told the employees they were seeking to get union representation. Authorization cards were passed out and the employees were urged to sign in order to show they were interested in organizing a union. It was agreed that Walter Mueller would attempt to solicit signatures from the older employees in the store and the other members of the organizing group would concentrate on the other employees.3 On September 2, a meeting between the union officials and approximately 25 of the Respondent's employees was held at the Jolly Chef restaurant. This meeting was held after store hours. Cummings testified that he again informed the employees that the Union could seek recognition based on a card check if 51 percent of the employees in the unit were signed up. If the Employer did not agree to a card check, the Union would then use the cards to secure an election conducted either by the Board or by a state agency. Blake, another union representative present at the meeting, told the employees that the cards would not bind them to membership obligations and they would not have to pay dues or initiation fees until the Union and the Respondent entered into a contract. On September 7, Altman returned to the store from a Labor Day weekend vacation in Miami and was informed of the Union's efforts to organize his employees. Altman testified that Arnold Bernstein, the general manager, placed a blank union authorization card in an envelope addressed to him. As he picked up the mail from Bernstein's desk on the way to his office, he saw the envelope. Several of the floor managers also told Altman the employees had been attending a union meeting and there was an organizing campaign going on in the store. Altman testified that he left the store later on during the day and when he returned he contacted his attorney to ask for advice. It was then decided there should be a meeting of the store managers with the attorney and Altman that evening so that they could be apprised of what they could lawfully do and say during the union campaign. On the day that Altman became aware of the organiza- tional effort, there were several conversations in the store between groups of employees and floor managers. Winkler, manager of the second floor, approached employee Meyers and asked if he could talk with him while he was eating lunch in the store. Meyers testified that Winkler discussed the organizing campaign among the employees. According to Meyers, Winkler wanted to know which employees were behind the effort. Meyers stated that he identified himself as one of the employees but refused to name others. Meyers stated that Winkler wanted to know if Mueller, Abrams, or Gulati were in on the campaign? Meyers refused to identify any specific employ- ee, but merely said there was support among the employees working on the second floor. Meyers further testified that during the course of the conversation Winkler stated that if a union became the representative of the employees, Altman might close the store and go to Miami. According to Meyers, Winkler also asked why the employees sought to be represented by the Teamsters Union. Meyers replied that the employees decided to go with a strong union that would back them up. Winkler confirmed that he had a conversation with Meyers on September 7, but stated that the employee asked to talk to him. He testified that Meyers wanted to discuss the discharge of Mueller (treated elsewhere in this decision) because the employees felt that Mueller had been fired as a result of the organizing activity in the store. Winkler stated that he had only learned about the Union the preceding Saturday. He acknowledged that Meyers admitted being one of the employees seeking to get union representation and that Meyers identified Mueller as a strong union adherent. Winkler also admitted that he asked Meyers what he hoped to gain by having a union, and that he suggested that the employees should have gone directly to Altman with any complaints they may have had. During the course of this conversation, according to Winkler, Meyers informed him that he was leaving the Respondent's employ shortly. Winkler then told Meyers he felt the employee was a good worker, and he had intended giving him extra jobs in purchasing in order to prepare him to take charge of that operation. That evening a dinner meeting was held between Altman, the managers, and Altman's attorney in a local restaurant. The attorney advised Altman and the managers that they were not to make any promises to the employees nor were they to threaten the employees in any way. Altman's attorney also instructed the managers not to ask the employees any questions regarding their union affilia- tions or desires .5 The organizing effort continued to be the current topic of discussion in the store among the employees and, according to the testimony, among the managers. Frazier stated that approximately a week after the authorization cards had been signed he had a conversation with Emas, an assistant manager on the first floor. According to Frazier, Emas said the employees were "stupid" and then recounted how he had been "shafted" by a union in a factory where he once worked. Frazier also testified to a second conversation with Emas several days later. During this conversation, initiated by Emas, he repeated his observation that the employees were stupid to push for a union. When Frazier stated that the employees were dissatisfied, Emas replied that the employees would have no effective voice if the Union got into the store. Emas wanted to know why the employees chose the Teamsters, and Frazier stated that they knew how to get things done. Emas then made the observation that the Teamsters were involved in graft. He also said, according to Frazier, that Altman would close the store and engage only in a mail order business. Olson testified to a conversation with Emas which he stated occured on September 8. Olson testified that Emas 3 Mueller was a senior employee with the Respondent, in terms of length 5 Winkler testified that during the meeting with the Respondent's of service, and had rapport with the older employees. attorney, he learned that his conversation with Meyers was unlawful. He 4 All of these individuals, except Mueller, who was discharged that stated he told this to the employee the following day. morning, worked in Winkler's department. ALTMAN CAMERA CO. 945 told him the managers had a meeting the evening before and if the employees had any complaints or problems, they should bring them directly to the managers. Olson asked Emas if it was true that Altman might close the store, and he replied that he could not say what Altman might do. He stated Altman might retire or he might go into the mail order business. Searles testified to several conversations with Emas during this time. He stated that on September 13, Emas asked him why the employees chose the Teamsters Union. Searles replied that the employees chose the Teamsters because they were a strong union. Searles further testified that on another occasion he overheard Emas speaking to Olson in the back of the store regarding plans that Altman had for the employees. According to Searles, Emas mentioned that Altman had plans for the employees, and any problems the employees had should be brought to the managers. He further stated that he could not disclose any details of Altman's plans for the employees because of the wage freeze. Searles testified that Emas wanted to know what the employees would do if Altman "put the key in the door." Searles asked Emas if Altman would lock out the employees, and Emas replied that Altman could go into the mail order business with just 10 employees. Several other employees testified to conversations with Emas regarding the Union. Behr testified that the day after the meeting of the managers, Emas told him that the store could be turned into a mail order house. Erlien stated that he initiated a conversation with Emas in the early part of September. Erlien made the comment that the negotiations between the Union and Altman would start at the present level of benefits and go up. According to Erlien, Emas stated that the negotiations would start at the minimum wage. During the course of this conversation Emas stated that Altman had made some mistakes [referring to Altman's relationship with the employees ] but that conditions would improve. Curtis testified that approximately a week before the proposed election (November 4), Emas asked him how he stood regarding the election. Curtis replied that he was committed (apparently in favor of the Union). Emas then told the employee that things would be better without the Union because the employees could not get any more than they already had at the present time. He also told Curtis that Altman realized that he had made mistakes regarding the employees in the past. Curtis further testified that Emas said the employees would have to pay dues and there would be no guarantee that the Union would keep its promises to them. Lurey, another employee, testified that during the last of September or the first part of October, he was asked by Emas where he stood regarding the Union. He claimed he was reluctant to tell Emas whether or not he supported the Union.6 Emas was called as a witness and testified regarding his conversations with employees concerning the Union. He admitted discussing the Union with Searles, Frazier, and Olson. He placed this conversation as occurring shortly after September 13. He stated that he walked up as Searles was telling the other two employees about the Teamsters. He testified that he asked why they picked the Teamsters and was informed that it was a strong union which could close down the Respondent's operation if necessary. According to Emas, he then told the employees that if the Union attempted to close the store, Altman had alterna- tives available to him. He stated Altman could change locations and go into another, type of business. He also mentioned that Altman could change to a mail order operation. When asked if Altman would follow this course, he stated he had no idea. Emas also testified to a conversation several days later with Frazier and Behr. According to Emas, Frazier was talking about the benefits to be gained if the employees were represented by a union. Emas took issue with Frazier and told the employees that he was once a member of the Textile Workers Union. He denied, however, saying that the employees were "stupid" to join the Union or that Altman would close down the store if the Union got in. Emas further testified regarding a conversation with Curtis. Emas stated the conversation was initiated by the employee who complained about being "hassled" by all of the talk in the store regarding the Union. According to Emas, Curtis claimed to be undecided about the Union, but felt that it was the only means by which the employees could communicate with Altman. Emas admitted recount- ing the disadvantages of union representation to the employee, but denied asking the employee if he were in favor of the Union or stating that things would be better without a union in the store. Emas also admitted having separate conversations with Olson and Behr. He stated that he walked up while Behr was discussing the benefits the employees would receive if represented by the Union (he did not indicate to whom Behr was talking at the time). Emas testified that he began to recite the benefits that the employees were presently getting from the Respondent. He denied stating that the employees should hold off with the idea of union representation until the end of the wage freeze. He also testified that Olson claimed the Union would be the only means of communicating with Altman. Emas told the employee that it was a store policy for employees to bring problems to the managers and they in turn would take it up with Altman. He acknowledged that during this conversa- tion he informed Olson that he was doing a fine job and he (Emas) had recently mentioned the fact to Altman. Emas denied having any conversation with Lurey. According to Emas this employee was difficult to talk to and he did not discuss the Union with him. He also denied having any conversation with Erlien. There is also testimony of several conversations between employees and Melvin Ross, a manager on the first floor. Searles testified that on September 7 he overheard Ross talking to employee Behr. According to Searles, Ross stated that Altman had invested $100,000 in equipment on the third floor and had made considerable improvements on the building. Ross told Behr that Altman would now turn to the needs of the employees. He indicated that Altman had been preoccupied with the capital improve- ments and had not been as considerate of the employees' 6 Lurey's conversation with Emas was not mentioned in the affidavit he cross-examination , Lurey stated he thought he had included the conversa- gave the Board agent investigating the case. When questioned about this on tion ih his statement. 946 DECISIONS OF NATIONAL LABOR RELATIONS BOARD needs as he should have been. Searles asked Ross what the Respondent intended doing for the employees. According to Searles, Ross replied that Altman would try to help the employees, but he could not give any specifics because of the wage freeze which was in effect at that time.7 Searles further testified that Ross spoke to him in the presence of employees Olson and Frazier on the evening of September 16. According to Searles, Ross stated that the Union would run their organization and would do all of the bargaining for the employees. He told the employees that if the Union represented them they would lose a lot of the benefits that they presently enjoyed. Searles testified that Ross detailed 11 benefits he claimed the employees were now receiving. Searles took issue with him and stated that the so-called benefits were nothing more than any employee would receive as part of his job conditions.8 Erlien testified that he had a conversation with Ross sometime in the early part of September. According to Erlien, Ross indicated that Altman had paid more attention to the business needs of the store than to the needs of the employees, but conditions would improve because Altman was now aware of his mistake in this regard. Ross testified that he did not become aware of the organizing effort until the meeting was held for the managers on September 7. According to Ross, after the second meeting of the managers on September 13, he had a conversation with the employees in which he detailed the benefits the employees were currently receiving from the Respondent. Ross admitted to having a second conversa- tion with the employees on the first floor. He told the employees that if the Union became their representative, everything would be subject to negotiation. He denied ever telling the employees they would be hurting themselves if they joined the Union. Ross admitted that during the course of one of his conversations with the employees, he made the statement that Altman had made some mistakes in being preoccupied with completion of the building. But where he had made mistakes in the past, he had always corrected them. He felt certain that Altman would do likewise regarding the needs of the employees. Ross denied telling the employees that Altman would sell the building to Berghoff or that the Respondent would turn the business into a mail order house. There is also testimony in the record regarding conversa- tions between employees and Second Floor Manager Winkler. Garrison, a salesman in that department, testified that during the first week in September, Winkler asked how he felt about the Union. Garrison stated that it did not matter one way or the other, as he was only interested in getting more money. According to Garrison's testimony, Winkler replied that a salary increase was not possible because of the wage freeze. Winkler also mentioned that r Searles also testified that Ross mentioned that the owners of the restaurant (Berghoff 's) next to the Respondent's building were anxious to expand by acquiring Altman's building. Ross denied making this statement, and Linkevich, a senior employee, testified that he mentioned that Berghoff made an offer which Altman might now consider. 8 There had been a second meeting of the Respondent's managers and the Respondent's attorney on September 13. The attorney told the managers they could talk about the disadvantages of belonging to a union and the job benefits the employees were currently receiving. The attorney also informed the negotiations with the Union would have an impact on the employees' wages. Abrams, a salesman on the second floor, testified that on September 15, Winkler asked how he felt about the Union. The employee replied that he would go whichever way it was best for him. Abrams recalled a second conversation with Winkler which took place approximately 2 weeks later. He stated that Winkler told him the Union could call a strike and the employees would not get any more money. According to Abrams, Winkler stated that the Union would not be good for anybody. He also told the employee that all of the company rules would be applied uniformly and strictly enforced if the Union got in. Winkler acknowledged having a conversation with Garrison. He initiated the conversation because he wanted to explain the reasons for the discharge of Meuller on September 7. He denied ever asking the employee how he felt about the Union during the course of this conversation. Winkler also admitted talking to Abrams regarding the Union. According to Winkler, he told the employee that all of the benefits that the employees received would have to be negotiated, if the Union represented them. Winkler stated that Abrams volunteered the statement that he was undecided about the Union, and Winkler sought to explain some of the disadvantages of belonging to a union to him. Winkler also recalled telling the employee that if a strike occurred, the employees could be permanently replaced. Several employees testified that they had conversations with Altman in his office regarding the Union. Janet Hilliard , a saleswoman on the first floor, went to Altman's office shortly before September II to request a transfer to the third floor department. Hilliard testified that while she was there Altman asked about her position regarding the Union. The employee stated she told Altman that she was neither for it or against it, and that she could see advantages as well as disadvantages being represented by the Union. Hilliard subsequently received the transfer to the third floor department. Lurey, a salesman on the third floor, testified that he went into Altman's office to discuss an increase in his salary. Lurey wanted more money, but was told that nothing could be done about it at the present time. Lurey suggested to Altman that he could pay the employees more money without making it known, and Altman rejected this idea. During the course of this conversation, Lurey brought up the subject of the Union. According to Lurey, Altman stated he was secure in his business and he was not going to allow a union to create problems for him. Altman mentioned that he would just as soon step out of business because he did not need the problems. Although Altman admitted having conversations with both Hilliard and Lurey, his version of the conversations differed from the testimony of the employees, Altman the managers that they could tell the employees that they could be replaced during an economic strike , and that the Union could make promises which it would not necessarily be able to keep. The managers were further instructed to state that the Respondent could not make any promises to the employees during the organizing campaign . Altman gave the managers a list of benefits which he felt he was presently giving the employees. This list included such things as overtime pay for Saturday work and group hospitalization, financed solely by employee contributions. ALTMAN CAMERA CO. 1 947 stated that Hilliard came to him with a request to be transfered from the photofinishing department to the darkroom equipment on the third floor. Altman testified that he told Hilliard that he would have to discuss the matter with the third floor manager and also with his attorney to see if it could possibly be construed as some sort of unfair labor practice because of the - union campaign . Altman complained to the employee about now having to confer with his attorney before making business decisions because of the organizing campaign. According to Altman, Hilliard mentioned that the Union did have some good points. Altman denied ever asking the employee about her position regarding the Union. As to the conversation with Lurey, Altman stated that the employee came in to see him with a request for more money . Altman told him a wage increase was prohibited by Phase I of the wage freeze. When Lurey suggested he be given a wage increase "under the table," Altman refused: During the conversation Lurey asked Altman if he intended selling the business and moving to Florida? Altman responded by saying it would be ridiculous to give up the business after many years of investment of time and money. C. The Discharge of Mueller Walter Mueller, a salesman on the second floor had been employed by the Respondent since October 1968. In March 1969, Mueller was asked to assume the duties of an assistant floor manager of his department. He received a $10-a-week wage increase, and in October of that year the Respondent posted an official notice making Mueller the assistant floor manager. He then received an additional $10 per week in wages .9 In November 1970, Mueller asked Altman for a raise in pay. He was told that his sales did not warrant a pay increase. Mueller then complained that when he became assistant manager, he was told that his job did not depend upon his sales but on the way that he helped to maintain the department. Mueller asked Altman for permission to relinquish his position as assistant manager and this request was granted. Mueller's wages, however, remained at the level he was receiving as an assistant floor manager. The following month Mueller's sales showed a substantial increase, and he again requested a pay raise. He was informed by Altman that he was "lucky" and his request was denied. Mueller attended the meeting held by the union officials with the employees at the Jolly Chef on September 2. Mueller signed a card on September 3. Mueller testified that he also attended a meeting of the employees held at the restaurant the last week in August. He stated the following day he talked with Winkler about the Union. Winkler wanted to know what the employees would gain by being represented by a union. Mueller replied that they would achieve job security, more money, and hospitaliza- tion benefits. According to Mueller, Winkler stated that the Respondent had these items in the "fire." Mueller also 9 Mueller was one of the more productive salesmen in his department and it was on the basis of his sales that he was asked to assume the new duties and responsibilities. 10 Winkler denied having these conversations with Mueller. 11 Bernstein testified that he received a union authorization card from Linkevich but not from Mueller. This was corroborated by Linkevich. testified that after the second meeting- on September 2, he again discussed the Union with Winkler. He repeated his claims about the advantages of union representation and was told by Winkler that Altman had plans to give these kinds of benefits to the employees and the Union was not needed.1o Mueller -testified that he approached employees Linke- vich (the most senior of the nonmanagerial employees) and Tomer regarding 'signing authorization cards for the Union. According to Mueller, Linkevich flatly rejected the idea and Tomer indicated that he had reservations. Mueller also stated that he gave a card to Arnold Bernstein, the general manager, the day after the meeting on September 2. Mueller said he did so in a jocular vein and told Bernstein, "here, Arnold, become union mem- ber." According to Mueller, Bernstein put the card in his pocket and continued on his way." The testimony regarding the circumstances surrounding Mueller's discharge on September 7 is conflicting. Mueller testified that Altman came to the store and, at approxi- mately 10 a.m., paged Managers Wills and Winkler on the intercom and instructed them to come into his office. Fifteen minutes later, Mueller was paged and told to come into Altman's office. Only Mueller and Altman, were present at the time. According to Mueller, Altman stated that Mueller was not a company employee and that he had been dissatisfied since his request for a pay raise had been denied. Altman told the employee he would probably be happier elsewhere and that he was fired as of that moment. Altman insisted that Mueller leave the premises at once and paid him for the balance of the week. Mueller placed the time of his conversation with Altman at approximately 10:15 a.m. He stated that he returned to his department to gather his personal belongings and said farewell to several employees in his department and on the first floor before he left the store. Joseph Knecht, a salesman on the first floor testified that on the morning of September 2, he was taking inventory of camera equipment in the rear of the store. He was standing next to, the escalator which led to the second floor and was near the-desks of Bernstein and Wills. He observed Altman and Wills going up the escalator and he overheard Altman ask Wills, "how long have you known this?" He stated that Wills replied, "since last Tuesday." 12 According to Knecht, Altman paged Bernstein, Mrs. Altman,13 Winkler, and Ross. Each of these pages were made individually and all were instructed to call Altman's office telephone number. Knecht stated that following these pages, he observed Wills returning to his work area. Following this he heard a page for Mueller over the intercom and the employee was instructed to report to Altman's office. He stated that approximately 15 minutes later, Wills walked from the area where his desk was located and told Ross that he "just fired Walt Mueller." Altman testified that Mueller had caused a number of problems involving his work 'at the store, and the 12 Knecht testified that he arrived at the store at 8:45 a.m. that morning He states that he did not overhear the conversation between Altman and Wills until approximately 45 minutes later 13 Mrs. Altman was frequently paged over the intercom system by a code name of Mrs. Anderson. Knecht testified that on this occasion she was paged by her code name 948 DECISIONS OF NATIONAL LABOR RELATIONS BOARD accumulation of these complaints caused him to discharge Mueller on September 7. Altman stated that on September 2, prior to leaving for a Labor Day weekend vacation in Florida with his wife, he was first made aware of a situation involving Mueller's handling of a mail order shipment. According to Altman, as he and Mrs. Altman were leaving the store that evening, she told him that she had "had it with Walt Mueller." Mrs. Altman informed him that Mueller had made an error in the mail order shipment, causing it to be underinsured and the Respon- dent could possibly lose $1,000 as a result of this mistake. The mail order shipment involved the purchase of camera equipment and accessories by the University of Windsor in Ontario, Canada. Although the versions of what occurred are conflicting, the testimony and the record evidence indicate that the circumstances surrounding this particular shipment were as follows: On August 18, Mueller was given a mail order request to fill. Mueller gathered the material requested and itemized the value of the shipment on the invoice and on the shipping ticket. Mueller totaled the invoice and shipping ticket in his head instead of using the adding machine pursuant to standing instructions by the Respondent. He arrived at a figure of $4,050.80, but the correct total should have been $5,120.80. Accordingly, Mueller indicated on the shipping ticket that the insurance value of the shipment was $4,051. When the copies of the invoice were received by the billing department, one of the employees discovered the mistake and informed Mrs. Altman. Mrs. Altman instructed the employee to notify Winkler of the error and to have it corrected before the shipment left. The bookkeeping clerk did so and Winkler brought it to Mueller's attention. Mueller testified that Winkler showed him the second and third copies of the invoice and told him to correct the error. According to Mueller, he was not instructed to go to the shipping department to correct the packing slip, nor did he do so. Winkler, however, testified that he told Mueller to correct all of the copies of the invoice and to go to the shipping department to make the necessary corrections on the packing slip. Although Mueller filled the order on the 18th of August and it was checked on the 19th, the shipment was not packaged until the 20th. The carrier did not come for the shipment until August 26. Because the carrier was unwilling to accept the responsibility for possible loss of insured items, the shipping clerk called Mrs. Altman. She went to the shipping department and decided to ship by a different carrier. New labels were made out and the shipping clerk crossed out the name of the designated carrier on the packing list. In so doing he inadvertently crossed out the first item on the list which consisted of two Bolex cameras totaling $1,070. The shipment was insured, however, for the incorrect amount which still remained on the packing list. On September 2, the Respondent received a letter dated August 31, from the University of Windsor inquiring about 14 The clerk posted the correct amount of the invoice on the Respondent 's books as a charge against the University 's account. 15 Mrs . Altman testified that sometime during the month of May, Mueller went to the receiving department and took equipment to the sales floor before it had been logged in on the Respondent 's records. This caused considerable problems as the Respondent had to make numerous inquiries the shipment. Mrs. Altman was informed by the office clerk that the inquiry concerned the same shipment Mueller had erroneously undervalued.14 Upon checking, Mrs. Altman determined that the shipment was underin- sured because the packing list had never been corrected. She contacted Winkler who stated that he had instructed Mueller to correct all of the documents connected with the order, and he assumed that all of the instructions were followed. Mrs. Altman complained that this was only one of several incidents involving Mueller and she urged that Altman discharge the employee.15 Altman told his wife that he would deal with the matter concerning Mueller upon their return and urged her to enjoy the holiday vacation. Altman testified that when he returned to the store on September 7, he received the blank union card from Bernstein and was told of the union activity by Wills. He went into his office and Winkler came in to discuss several incidents that involved Mueller during his absence. Winkler reported that the store could possibly lose $140 as a result of a mistake made by Mueller in handling a customer's order. He stated that a customer had come into the store and asked Mueller for stabalizing equipment to enable him to take motion pictures from a moving vehicle. According to the report given Altman, Mueller told the customer he needed an Aeroflex Gyro Head Stabilizer and tripod. The Respondent did not keep this equipment in stock, and Mueller asked Winkler where he could find the selling price of the items. Winkler stated that Mueller did not explain the customer's problem to him. Winkler showed Mueller where the items were located in the sales catalog so that he could order the equipment from the manufacturer for direct delivery to the customer.16 Winkler told Altman that on September 3, the customer called and stated that he had contacted the manufacturer in New York and was informed that the equipment was not the type that would serve his particular needs. According to Winkler, the customer was very upset and Winkler agreed to accept the merchandise back once it was delivered from the manufacturer. He also agreed to refund the customer's money, including the shipping charges. Winkler calculated that the total cost for correcting this mistake would amount to $140. He claimed that he warned Mueller to check with him in the future before selling equipment with which he was unfamiliar to customers. Winkler also told Altman that on September 4, a customer had come into the store asking to see Mueller. Mueller was on his lunch hour and another salesman attempted to assist the customer. According to Winkler, the customer claimed Mueller had promised to give him five free rolls of motion picture film, if he purchased a used motion picture camera from the Respondent. The sales- man called Winkler over and Winkler explained to the customer that it was against the Respondent's policy to throw in any free items with the purchase of camera of shippers about merchandise that had in fact been received. As a result of this particular incident , the Respondent discouraged sales personnel from going to the shipping and receiving departments. Is Winkler places the date of this transaction as September 1, and an invoice introduced into evidence indicates that the customer paid the full amount of the purchase price ($879.75) on that date. ALTMAN CAMERA CO. 949 equipment. The customer insisted that Mueller had made such a promise, but Winkler refused to accede to the request. The customer ultimately bought the camera and the film he required. Winkler stated that when he mentioned the incident to Mueller, the employee denied making a promise to give the customer free film. Winkler reported one final incident to Altman at this time. He stated that shortly after the store opened that morning, Mueller sat in the chair by his desk and complained about the profit the store made on the used equipment he sold. Mueller claimed that he had a large volume of sales and he received none of the profit that the Respondent made off each item. Mueller, according to Winkler, was very excited and banged the arms of the chair while voicing his complaint. Altman asked Winkler if he knew of the incident involving the shipment to the University of Windsor. Winkler indicated that he was aware of the situation, and recommended that Mueller be discharged.17 Altman stated that he agreed with this recommendation and as Winkler left his office he called Mueller in to discharge him. Bcth Winkler and Altman testified that none of the other managers had been called into the office prior to Altman's conversation with Mueller. D. The Events Following Mueller's Discharge Mueller's discharge was a cause of concern among employees in the store. Meyers testified that on September 9, he went to Winkler to find out why Mueller was fired. He stated that Winkler told him Mueller was unhappy in his job and had problems. Winkler, according to Meyers, said that the Union was only one of the reasons why Mueller was fired. Garrison, another employee, testified that several weeks after Mueller's discharge Winkler asked him if he knew the reason. Garrison replied that he had heard rumors to the effect that Mueller was discharged because of the Union. Winkler stated that Mueller was discharged because he was not a "company man."rs A meeting of the employees and union officials was held at the Jolly Chef Restaurant on September 9. Many employees who, attended renewed their pledge to support the Union's organizing effort as well as the Union's vow to get Mueller reinstated in his job. During the course of this meeting the employees were addressed by Cummings and by the attorney for the Union. The Union's 'attorney was present to answer questions that the employees had about the wage freeze and its impact on negotiations when the Union became their bargaining representative. More cards were passed out during this meeting and signed by a number of the employees. In addition, a written pledge was circulated stating that the employees pledged their support to the Union. This pledge was signed by 35 employees attending the meeting.19 During the course of the meeting Cummings again informed the employees that signing the 17 Winkler also testified that Mueller frequently "drank " his lunch and had to be asked to leave the salesfloor to sober up . There is no indication, however, that he mentioned this to Altman at the time of recommendation to discharge the employee. is Wntkler ' admitted discussing Meuller's discharge with Meyers and Garrison, and also with employee Jobanputra. In each instance, Winkler said he 'demed that Mueller's involvement with the Union, had anything to do with the decision to fire him. authorization cards did not mean that they were joining the Union at that time . He assured them that it would only mean that they would join the Union if the Respondent agreed, on the basis of a card check , to recognize the Union as the bargaining representative . He further explained that if an election became necessary , the cards would manifest an indication of their desire to join the Union. On September 10, the Union requested recognition as the bargaining representative of the employees and the Re- spondent refused . The Union then filed a representation petition with the Regional Office of the Board . Unfair labor practice charges were filed in Case 13-CA-10869 regarding the discharge of Meuller, and subsequent charges were filed in Case 13-CA-10970 and 13-CA-10970( 1 & 2). A request to proceed with the election was filed however, and an agreement was entered into to hold the election on November 4.20 On September 28, Altman assembled the employees prior to opening the store and spoke to them regarding the pending election . He read from a prepared text and he informed the employees that under the law he could not make any promises , but that the Union could promise them anything . He further informed the employees that all of their benefits would be the subject of collective- bargaining negotiations in the event the Union became their representative . He admitted having made mistakes in dealing with the employees , but 'told them that he could not tell them how he intended to correct the situation because of the pending election . He asked the employees to reject the Union in the coming election and to give him a vote of confidence.21 E. The Disaffection of the Employees with the Union After the agreement for an election was executed by the parties, the employees' interest in the Union began to vascillate. Behr, Meyers, and Searles voluntarily left the Respondent 's employ for personal reasons. The chief advocates on behalf of the Union at this point became Fentimen , Frazier, Kiester, and Olson. Mueller, who secured employment elsewhere , continued to be active in the organizing effort. On October 25, Fentimen and Frazier asked Altman if they could see him in his office . Altman agreed, but only on the condition that he meet with each employee separately. Frazier testified that when he met with Altman he complained about the management-employee relation- ships in the store . Frazier also complained about the manner in which several supervisors handled personnel. Frazier asked Altman to give Mueller his job back, and the Respondent refused . Frazier suggested that Altman would have to give the employees what they were demanding, and asked why there were not more black sales personnel in the is C.P. Exh. 1. 20 On November 2, the Regional Director cancelled the scheduled election pending investigation of the unfair labor practices charged in Case 13-CA-10970-2; which also covered the charges in the previously filed Case 13-CA-10970-1. 21 Altman made a similar speech to the employees on October 20. On this occasion he again read from a prepared text. 950 DECISIONS OF NATIONAL LABOR RELATIONS BOARD store. Altman replied that he had employees of all races and nationalities and where individuals were qualified, he hired them. Frazier indicated during this meeting that if a vote were held at that time, the Union would win. He wanted Altman to spell out what changes he would make and what benefits he would grant the employees if they dropped the matter involving the Union. Altman indicated during this conversation that management had made some mistakes in the past in dealing with the employees, but he was aware of this and would correct it in the future 22 On October 27 there was another meeting between the union officials and the employees at the Jolly Chef Restaurant. An organizer for the Union spoke to the employees at this meeting in a manner which caused a number of them to turn against the Union. Kiester testified that the organizer sounded rough and angry. Kiester and Olsen took particular exception to the manner in which the union representative spoke to Frazier during the meeting. Shortly thereafter, Olson asked Altman if he could see him in his office. The employee told Altman that he was not going to support the Union because he felt insulted by the union literature which was directed at the employees. He also told Altman that the key union adherents had left the Respondent's employ and they only brought in the Union as a personal affront to Altman.23 After the scheduled election was postponed because of the final charges filed by the Union, several employees began to feel that the Union was trying to become their representative without allowing them an opportunity to express their preference in an election. Fentimen, Frazier, Moy, and Olson began discussing the matter and the employees' growing disenchantment with the Union. On the basis of advice given Fentimen by a Board agent, Moy, with the assistance of Fentimen and Olson, drafted a petition on November 6. The petition disavowed any support or affiliation with the Union. The petition was circulated among the employees in the store and 48 of them signed it. Copies of the petition were sent to Altman, the Board's' regional office, and to the Union. F. The Authorization Cards As noted, the employees who originally contacted the Union were told by Cummings that the authorization cards could be used in three ways in order to gain recognition: by a card check, by a Board-conducted' election, or by an election held by a state agency. The employees were advised by Cummings to explain the alternative methods to their coworkers when they solicited signatures. Forty- one cards were introduced into evidence with varying statements as to what representations were made to the signers at the time of the solicitation. Some cards were undated and others were submitted on the basis of testimony by a handwriting expert, who compared the 22 The above is a synthesis of the testimony of Frazier and Altman. There is no testimony in the record regarding the conversation between Altman and Fentimen z3 Olson testified that at the time he spoke with Altman he was aware of the fact that Fentimen and Frazier had already been in Altman's office. Another employee, Robert Moy, also testified that he went in to see Altman to assure him of his support and to let him know he did not want the Union in the store. 24 The authorization cards were single purpose cards authorizing the signatures on the cards with signatures on W-4 forms given to Altman by employees at the time of hire. The record contains the following evidence regarding the submitted authorization cards: 24 Willis Searles, Delmar Behr, Danny Frazier, Saul Meyers, Jack Fentimen: There is no doubt, based on the testimony of these employees, that they were advised of the alternative methods of achieving recognition at the time they signed cards. John Apolinski, Lax Jobanputra: It was stipulated by the parties that Apolinski and Jobanputra signed cards on August 27 and September 3, respectively. Jobanputra testified he had no information concerning an election and was only familiar with what was printed on the face of the card. Leonard Olson: This employee testified that he received a card from Searles and that he read it at the time. He signed it on August 27. George Gintowt: Gintowt testified that he received a card from Will Searles, who asked him to think about it and to sign . Gintowt was told he would be joining the Union if he signed. Gintowt signed the card on August 27. Michael Abrams: This employee signed a card while attending a meeting of the employees at the Jolly Chef. He received the card several days before from Saul Meyers who indicated that if the employees got a majority to sign cards, they could have an election and get the Union in the store . Abrams read the card before signing.25 Richard Garrison: Garrison received his card from Meyers. The employee was told that the card was not binding on him. Garrison read the card and did not sign it until he attended the meeting at the Jolly Chef on September 9. Jerrold Goldblatt: This employee received his card from Meyers. At the time he was informed he did not have to pay union dues, but if the Union won the election and the contract was agreed upon, all employees would have to begin paying dues. Goldblatt signed the card on August 29. Elizabeth Noda: Noda signed the card on August 31, after getting it from one of the employees at a meeting at the Jolly Chef. She was informed that the cards would show employee interest in formmg the Union. George Curtis: Curtis received his card from Searles on August 30, and signed it at that time. Searles informed the employee that the card would authorize the Union to be spokesman for the employees. Ernest Parra, William Klein: These two employees received cards at the meeting between the employees and the union representatives at the Jolly Chef on September 2. Parra recalls the union representative telling the employees that as soon as a majority had signed they would ask recognition from the Respondent. Klein got his card from Union to act as the collective-bargaining representative of the signer The cards clearly stated that the signer would not be responsible for payment of initiation fees or dues until a contract had been signed by the Employer zs Abrams testified that the union representative told the employees the cards would give them the right to be represented by the Union in bargaining. He indicated this statement was made before he signed the card However, the card bears the date August 28, and Cummings did not meet with the employees until September 2. ALTMAN CAMERA CO. 951 Mueller who stated, "you might as well separate the men from the boys." Louis Keister: This employee received his card in the store on September 2 and signed it. He was unable to recall who gave him the card, but did recall that he was told the card would afford him protection against any reprisals being taken against him. He recalled nothing being said about any election, nor did he understand that he was joining the Union at that time. Robert Erhen: Erlien attended the meeting at the restaurant on September 2 and was given an authorization card by Frazier. Erlien executed the card the next day and turned it in. Don Klein: Klein was given a card by Searles at the meeting at the Jolly Chef. Klein read the card before signing it and had no recollection of any conversation about the purpose of the card. Louise Markiewicz: This employee signed a card on September 3. Although she did not recall who gave her the card, she understood it was for the purpose of securing information about the Union. Walter Mueller: Mueller received his card from Meyers, who also gave him several other cards to pass out to other employees. Mueller was the employee designated to contact or solicit authorization cards from the other older employees at the store. Joseph Knecht: Attended the meeting at the Jolly Chef where the union representatives told the employees that the cards were to designate the Union as the collective- bargaining representative. Knecht recalled that the cards could be used on the basis of a card count, or a state or board conducted election. John Damor: He received a card from Abrams and took it home and filled it out the following day. Damor did not date the authorization card. However, someone else placed the date of September 4 on the card. Raymond Kudlick: Kudlick signed a card on September 4. He received it from Behr in- the store, signed it at that time. Kudlick testified that he was told that several employees had talked to union representatives and when enough of 'them had signed cards, the labor board would hold an` election to see if the employees wanted a union to represent them. Satish Gulati: Gulati received a card from Mueller on September 4 in the store. He had previously received a card from Meyers, but had misplaced it. Meyers told Gulati the card was a means to get an election to determine if the employees wanted a union. Mueller said nothing to him about the purpose of the card which he ultimately signed. Ismail Vohra: Vohra received a card from Jobanputra in the store. Vohra was told that the employees wanted a union to represent them in order to get more benefits. Vohra did not sign the card immediately, but took it and turned it in at a subsequent meeting of the employees. His card was dated September 7. Eloy Narea: Received his card from Searles. He signed and returned it to him. William Schmidt: This employee signed a card on September 9. He had previously been given a card but had neglected to sign it. At the time he received the initial card he was told that it would show the employees' interest in what the Union had to offer and that it would not be binding on him. Schmidt read the card before signing it. John Morgan: Morgan signed a card on August 31 at a meeting of the employees at the Jolly Chef. Morgan testified- that he was informed that if a strong enough showing of interest was made by the employees, they would have an election. He was also told that the card would indicate how many employees were interested in the Union and would protect employees if they were dis- charged for union activities. Several cards were submitted which were signed by employees, but were undated. Janet Hilliard: This employee received a card from Searles. She testified that she signed it and gave it back to him. The card was undated, but Hilliard states that she executed the card prior to September 11. Examination of the card, however, shows that it was received at the Board's offices on September 14; in contrast to the other cards which were submitted to the Board on September 10. Richard Martinez: Martinez testified that he signed a card at the union meeting at which the union representa- tives and the union attorney was present (September 9). Martinez stated that he was informed the purpose of the card was to allow the Union to represent the employees. Although his card was undated, it contained the Board office stamp of September 10. Leslie Lurey: Lurey also signed a card at the meeting with the employees and the union representatives at the Jully Chef. According to Lurey, the employees were told that the Union wanted an election in the store. As in the case of Martinez' card, Lurey's card also bore the Board office date stamp of September 10. Robert Moy: Moy testified that he was given a card by Fentimen at a meeting of the employees of the Jolly Chef Restaurant. Moy stated that no union representatives were present at this meeting. Moy testified that Fentimen indicated that the card was an expression of the employees' desires to have a vote regarding whether they wanted the Union to represent them. He also stated that it would protect the employees if their jobs were in jeopardy because of activities on behalf of the Union, and that the card was not binding on the employees. Moy recalled that he did not sign the card until the meeting at the restaurant 2 days after Mueller was discharged (September 7). Moy's card contained the Board office stamp of September 10. Carlos Velazquez: Velazquez was not available to testify regarding his authorization card. However, his father took the stand and stated that Velazquez was in Texas at the time of the trial. His father testified that the card shown him purportedly bearing the signature Carlos Velazquez was in fact his son's signature. The card, contained the Board office stamp of September 10. There were seven cards offered by the General Counsel for which the card signers were not available to testify. A handwriting expert examined these cards along with the 952 DECISIONS OF NATIONAL LABOR RELATIONS BOARD signatures of the employees contained on W-4 forms given to the Respondent for income tax purposes. The handwrit- ing expert testified that the cards of the following employees were signed by the same individuals who executed the W-4 forms: Scott Levitt, Donald Levitt, Gabrielle (Manny) Carrillo, Andrzej Markiewicz,26 James Schwab, Walter McDonald, and Michael Gendville.27 G. The Appropriate Unit A joint exhibit was submitted by the parties indicating that on September 10 (the date of the Union's request for recognition and the filing of the representation petition), there were 67 employees in the bargaining unit. It was also agreed that an appropriate unit for purposes of collective- bargaining consisted of: All full-time and regular part-time selling and non- selling employees in the Respondent's store, excluding office clerical employees, guards, and supervisors as defined in the Act. IV. CONCLUDING FINDINGS At the conclusion of the General Counsel's case, paragraphs 6(b), (c), and (d) were dismissed because there was no evidence in the record to sustain these allegations.28 The General Counsel was also granted permission, over the objections of the Charging Party, to withdraw paragraph 6(o) which alleged that Tekler, a supervisor, circulated a petition against the Union among the employees. The threshhold issue to be decided here relates to the alleged violations of Section 8(a)(l) brought about by the conduct of the Respondent's managers and supervisors. The circumstances surrounding this unlawful activity, if found to exist, bear upon the determination of whether Mueller was unlawfully discharged and whether a bargain- ing order is the only effective remedy in this case. A. The 8(a)(1) Violations The record is filled with testimony of conversations between employees and management officials regarding the consequences of union representation and the organiz- ing activity taking place at the Respondent's store. In making my determination as to whether a violation has been committed, I consider the totality of circumstances as well as the substance of the individual conversations. Winkler spoke to Meyers at length on September 7 about the organizing campaign. Although he claimed the employ- ee initiated the conversation, it is of little consequence here. By his own admission, Winkler sought to find out what the employees hoped to gain and why they selected the Teamsters. It is also evident that Winkler was 26 Markiewicz' card was dated in a different color ink with an obviously different handwriting . The date on the card was September 5, however, the card also was stamped by the Board's regional office on September 10. 27 Gendville's signature on the W-4 was virtually identical to the signature contained on the card . According to the handwriting expert, this was somewhat confusing because it was almost as if the signature had been traced . However, the handwriting expert examined Gendville 's signature on the employee pledge of support to the Union, and stated that the signature on the card and on that document were written by the same individual. 28 Par . 6(b) alleged that Altman told the employees he would give them attempting to get Meyers to identify the union adherents; especially those in his department. Thus his conversation with Meyers constituted more than legitimate inquiry into union sentiment and strength among the employees. Rather, his efforts to identify the adherents was clearly coercive, since Mueller had been discharged earlier that same day. The mere fact that Winkler subsequently informed Meyers that he learned the conversation was unlawful does not dissipate the unlawful nature of the conversation, nor does it relieve the Respondent from the responsibility for the statements. Winkler also engaged in conversations with employees Garrison and Abrams about the Union, although Winkler denied attempting to find out the employees' sentiment regarding the Union. I do not credit him. The frequency of his conversations with employees concerning the Union and the admitted character of his statements cause me to conclude that he was attempting to find out if the employees were supporters of the Union. Furthermore, it is evident that Winkler was attempting to discourage this support by informing the employees they would not receive any more money by being represented by the Union, and that the Respondent would apply its work rules more strictly if the Union represented them. It is abundantly clear that Winkler's statements were coercive and implied that the Respondent would retaliate against the employees by imposing restrictions which did not exist prior to the organizing effort. These statements far exceed the right of free speech as envisioned by Section 8(c) of the Act and contain obvious threats of reprisal expressly prohibited by that portion of the Act. The most active of the Respondent's managers was Emas. With the exception of the alleged conversation with Lurey, the record discloses six separate instances in which he discussed the Union with employees. In these conversa- tions there were recurring themes which I find were unlawful. For example, Emas told Frazier that the employees were stupid for wanting a union and they would have no effective voice in their affairs if the Union represented them. Emas indicated that the Respondent could change the nature of the operation and engage exclusively in the mail order business. This statement was repeated in conversations with Olson and Searles. Emas stated that the Respondent would need only 10 employees to run a mail order operation.29 Not only did Emas indicate that employees could lose their jobs if the Union represented them, but he also told Erlien that the employees could lose their present level of benefits if the Union negotiated for them. In addition, Emas suggested that Altman had made mistakes in dealing with the employees in the past, but that conditions would improve in the future. While he did not spell out what type of improvements he was alluding to, it is evident that the whatever benefits the Union was promising them . Par. 6(c) alleged that Altman told employees they would lose their Christmas bonus or sickleave benefits if the Union represented them. Par. 6(d ) alleged that Altman told employees they would have meetings to improve their relationship. 29 Although Emas denied stating any specific number of employees required to run the mail order operation, I do not credit him . Moreover, he admitted mentioning that the Respondent could go in the mail order business and it was evident to the employees that such an operation would eliminate jobs. ALTMAN CAMERA CO. promise of this vague improvement was designed to cause employees to withdraw support for the Union. I do not, however, give credence to the testimony of Lurey in which he stated Emas sought to ascertain his position regarding the Union. Although Lurey gave a sworn statement to. the Board Agent, he made no mention of this particular conversation until he testified at the trial. Having observed him under cross-examination regarding this matter, I find that his testimony concerning this particular incident is not worthy of belief.30 I also find in this context that the statements made by Ross to the employees were unlawful. Ross told the employees that they stood a chance of losing existing benefits during negotiations. Although he denied making this statement, I do not credit him in this regard. This statement was consistent with the statements of economic loss voiced by Emas and the futility of being represented by the Union as expressed by Winkler. In addition, Ross repeated the theme frequently expressed by the manag- ers-that the Respondent had been preoccupied with the capital improvements in the store and had neglected the needs of the employees. As in the case of Emas, Ross told the employees that conditions would improve in the future. Standing alone this vague promise of better conditions would not be unlawful, but in the context of the numerous unlawful statements made to the employees by the managers, I find that Ross, by implication, was promising the employees unspecified benefits if they rejected the Union.31 I do not find that the separate conversations between Altman and employees Hilliard and Lurey transcended the bounds of free speech permitted by the Act. Altman's complaint about having to check with his attorney before making a business decision regarding an employee's request for a transfer was nothing more than an expression of frustration and contained no threats of reprisal or promises of benefit. I do not find that in this conversation Altman sought to ascertain Hilliard's position on the Union. Nor do I find that Altman told Lurey, when that employee asked for a wage increase "under the table," that he would sell the business and move to Florida. The speeches given by Altman to the assembled employees were also, in my judgment, free of any taint of a violation of the Act. Nothing in the recount of the speeches indicated that the Respondent made any promises or voiced any threats of reprisal, expressed or implied, when speaking to the employees. The law does not require an Employer to remain silent when confronted with a union organizing campaign. He has a right to oppose the organizational effort and to ask the employees not. to 30 The fact I credit Emas regarding the alleged conversation with Lurey has no bearing on my unwillingness to credit him on other matters. As stated by Judge Learned Hand, "nothing is more common in all kinds of Judicial decisions than to believe some and not all." NLRB. v. Universal Camera Corporation, 179'F.2d 749, 754 (C.A. 2). 3' In evaluating the statements made by Ross, I do not find that he told the employees the Respondent would sell the building to Berghoffs . Rather, I find that the statement was made by Linkevitch during a discussion where Ross was present. 32 The Respondent argues in its brief that even if the employees were questioned about their views concerning the Union, no violation occurred because the conversations took place at their work stations and were not conducted under circumstances that were mtimidatmn. This rationale 953 support the union, provided he does not engage in threats or make promises. N.L.R.B. v. Sanitary Laundry, Inc., 441 F_2d 1386 (C.A. 10, 1971); N.L.R.B. v. Lenkurt Electric Co., 438 F.2d 1102 (C.A. 9, 1971); N.L.R.B. v. TRW- Semiconductors, Inc., 385 F.2d 753 (C.A. 9, 1967). I find, therefore, that the speeches made by Altman to the employees on September 28 and October 20 were lawful under Section 8(c) of the Act. In sum, I find, upon consideration of the totality of the statements made to employees by Winkler, Emas, and Ross, that the Respondent's managers threatened employ- ees with loss of benefits and loss of employment if the Union became their bargaining representative. I further find that the managers unlawfully interrogated employees to ascertain their sympathies and desires regarding the Union and that subtle promises of benefit were made to the employees to induce them to reject the Union in the pending election. This conduct patently interfered with, restrained, and coerced the employees in their Section 7 right to join, assist, or form a union and violated Section 8(a)(1) of the Act 32 B. The '8(a)(3) Violation The discharge of Mueller presents a closer question. Mueller was the top salesman in his department and, as such, was given the position and responsibility of an assistant manager. It was only at his request that he was relieved of this responsibility in November 1970. On the other hand, there is no question that Mueller caused the Respondent some grave problems by the manner in which he dealt with customers, handled merchandise, and performed his duties at the store.33 The critical issue here is whether Mueller was discharged because of his involve- ment with the Union or because Altman felt that he could no longer tolerate the kinds of mistakes Mueller made during the course of his job. In my judgment, Mueller was discharged for the latter reason. I am not unmindful of the fact that Mueller was active in the organizational campaign and solicited signatures of the older employees. Nevertheless, I am persuaded on the basis of the evidence that the decision to discharge Mueller was made prior to the time his union activity was known by Altman. The taking of the merchandise from the receiving area before it was accounted for and the difficulty this caused, coupled with the underinsuring of the University of Windsor order, were sufficient grounds to justify Mrs. Altman's anger toward the employee. Mrs. Altman credibly testified that she told her husband on the eve of their holiday weekend she was fed up with Walt Mueller and recommended that he be fired. Although Altman did misconceives the purpose of the protection afforded by the Act. Obviously the Act precludes conversations which are conducted in intimidating circumstances, but it also proscribes conduct which carries, explicitly or implicitly, the threat of retaliation and coercion or contains pronuses of benefit calculated to interfere with the right of employees to engage•in a union organizational campaign. 33 In arriving at my conclusion , I do not rely upon WmkIpr's statements that Mueller frequently "drank" his lunch and had to be removed from the sales area until he sobered up. It is highly unlikely that Winkler would not report this to Altman, yet Winkler was the only management witness to mention the fact of Mueller's purported drinking. Furthermore , it is just as unlikely that Winkler would have tolerated this kind of conduct which would have impaired Mueller's ability to carry out his duties. 954 DECISIONS OF NATIONAL LABOR RELATIONS BOARD not state he would do so, he promised to attend to the problem when they returned from their weekend vacation. Upon his return he was immediately confronted with complaints about Mueller from Winkler regarding three specific situations. Winkler also recommended that Muel- ler be discharged. These facts persuade me to conclude that Mueller was discharged because of the Respondent's dissatisfaction with the number of complaints received about the employee; especially the complaints expressed by his wife several days before. In so doing, I do not credit the testimony of Knecht wherein he claimed he overheard Wills say he had gotten Mueller fired. Nor do I credit Mueller's testimony regarding his conversations with Winkler about the Union before September 7. Rather, I find that at the time of Mueller's discharge, Altman had no knowledge of the employee's activity on behalf of the Union. I further find that the discharge was caused by Altman's dissatisfaction with Mueller's attitude and mis- takes which culminated in a series of complaints about this employee. Accordingly, I find that the Respondent did not unlawfully discharge Mueller, and that the General Counsel has failed to establish a violation of Section 8(a)(3). C. The Bargaining Order The record indicates that 67 employees were in the bargaining unit on September 10-the critical date herein. Forty-one cards were introduced into evidence to support the Union's claim of majority status at the time of the request for recognition. Of this number, 35 cards were signed and dated prior to September 10.34 The Respondent contends that 12 of the signed and dated cards cannot be considered valid. The Respondent argues that they were represented to the card signers as being for a purpose other than the purpose set forth on the face of the card.35 The Respondent further contends that the misrepresentations were such as to vitiate the language of the card, and the cards cannot be used in determining the Union's majority status. The Respondent contends that Kudlick, Vohra, Schmidt, Garrison, and Keister testified that they were told by the solicitors that the cards were in no way binding on them. For this reason, the Respondent argues these cards are invalid. Respondent further contends that employees Erlien and Lurey were similarly told by the Union's attorney that the cards were not binding. As noted by the Respondent in its brief, it is the totality of the circumstances surrounding the card solicitation which determines whether the printed purpose of the card is vitiated by the representations or misrepresentations of the solicitor. Levi Strauss & Co., 172 NLRB 732. Although Erlien and Lurey were told that the cards were not binding, the information imparted to them did not end at that point. Both testified that they were at the meeting of the employees at the Jolly Chef, and there is testimony in the record that the employees were also told at this meeting that the cards were not binding in the sense that they would be obligated to pay union dues or initiation fees. The employees were informed that their financial obliga- tions to the Union would not commence until the Union negotiated a collective-bargaining agreement with the Respondent. In these circumstances it cannot be said that the employees were led to believe that they were not authorizing the Union to act as their bargaining represent- ative. Accordingly, I find that the cards of Erlien and Lurey were valid designations of the Union as their collective-bargaining representative. Vohra testified that he read the card before filling it out and that he was informed that the employees were "trying to get together." Although the Respondent interprets this as meaning that the card was for the purpose other than stated on its face, I do not agree. I find that the statement made to Vohra was not such as to direct him to "disregard and forget the language above his signature." N L.R.B. v. Gissel Packing Co., Inc., 395 U.S. 575, 606 (1969). Schmidt signed his card on September 9 at the meeting of the employees and the union representatives held at the Jolly Chef. While Schmidt was informed that the card was not binding, I find, as in the case of Erlien and Lurey that Schmidt was further informed that the statement "not binding" meant the employees were under no obligation in terms of union membership until a collective-bargaining agreement had been negotiated. Therefore, I find that Schmidt's card is a valid designation of the Union as his bargaining representative. Garrison testified that Meyers told him the card was not binding on him in any way. However, Garrison further testified that he kept the cards several days and attended a union meeting in which the union representatives spoke to the employees before he turned his card in. At this meeting the employees were told the ultimate purpose for which the cards could be used. In these circumstances, I find that Garrison's card was a valid designation of the Union as his collective-bargaining representative. Keister was told that by signing the card he would protect himself against being fired or action taken against him for union activity. He was further told that it did not mean he wanted to be in the Teamsters Union. He specifically stated that he was never told anything about an election or that the card was not binding on him. Kiester read the card completely before signing it. Thus, contrary to Respondent's contention, I do not find any material misrepresentation which would cause me to exclude this card. Gulati received his original card from Meyers. He was told that the employees were going to attempt to unionize the store and if he was for it, to fill out the card. He stated the card would initiate the procedure by which an election could be held so that the voice of the employees could be heard. Gulati misplaced the card and received a second one from Mueller, which he signed and turned in. On the basis of these facts, I shall include Gulati's card towards the determination of the majority status. As the Supreme Court stated in Gissel,36 "there is nothing inconsistent in handing an employee a card that says the signer authorizes 34 This group includes the card of Mueller. As I have found that Mueller 35 As previously noted, the cards with unambiguous designations of the was not unlawfully discharged on September 7, 1 do not include his card in Union as the collective-bargaining representative of the signer determining whether the Union represented a majority of the employees on 36 Gissel Packing Co, supra, p. 607 September 10 ALTMAN CAMERA CO. the Union to represent him and then telling him that the card will probably be used first to get an election" Abrams signed his card at the Jolly Chef Restaurant and was told by Meyers that it was a means by which the employees could get an election and get the Union in the store. Abrams read the card before signing. He subsequent- ly attended the meeting at the Jolly Chef where he was told the cards would give the Union the right to represent the employees. Considering all of the circumstances, I find that Abrams' card is a valid designation of the Union as his collective-bargaining representative. Morgan testified that he signed the card at the meeting of the employees at the Jolly Chef. Morgan was told that if there was sufficient interest among the employees, they could have an election. He was also informed that the card would protect him against being discharged for union activities In view of the fact that Morgan attended all of the meetings where the alternative uses of the cards were discussed, I shall include his card in determining the Union's majority status. Goldblatt received his card from Meyers. He was told that he would not have to pay union dues but that if the Union won an election and a contract were agreed upon, he would then become responsible for dues. I do not construe this representation as conveying the thought that the only purpose of the card was to hold an election. Accordingly, I include Goldblatt's card Although the Respondent contends that employee Markowitz was pressured into signing a card, her testimo- ny indicates that she was first approached and given a card in order to get more information about the Union. Before Markowitz signed her card, other employees talked with her about the wisdom about having a union represent them in the store. Markowitz also testified that she read the card before signing. Under these circumstances, I find that Markowitz' card is a valid designation of the Union as her bargaining agent. Respondent objects to the inclusion of the card of Kudlick in determining the Union's majority status. In my judgment, there is validity to the Respondent's objection. This employee testified that he was told that the cards were a means of polling the employees to determine if they wanted an election. Further, that if an election were held and the Union won, then the card signers would be members without having to pay an initiation fee. He also stated that everything hinged upon the election which was to be held later. In these circumstances, I find that the representation made to this particular employee was that the card was for the purposes of an election, and no other. Accordingly, I will not include the card of Kudlick in determining the Union's majority status The card of Hilliard was undated. This card was stamped as being received by the Regional Office on September 14-4 days after the Union made its demand for recognition. Hilliard could not state when she signed 3T The Respondent also argues that the authentication by the handwrit- ing expert is faulty because there was no proof that the W-4 forms supplied by the Employer were in fact signed by the employees whose names were indicated thereon This argument is of little merit The W-4 forms were in the Respondent's possession, and it is upon these forms, presumably, that deductions and reports were made to the Internal Revenue Service Aero Corporation, 149 NLRB 1283, 1287 955 the card, nor could she place the date as being within the period prior to the demand by the Union. Under these circumstances, I shall not include the card of Hilliard. Rea Construction Co., 137 NLRB 1769. The Respondent takes issue with the authentication of signatures on seven cards by the handwriting expert. The handwriting expert compared the signatures on the cards with the signatures on the W-4 forms executed by the employees. With the exception of one signature (Gend- ville), the expert testified that the signatures on the W-4 forms and those on the cards were made by the same individuals. As to the signature of Gendville, the expert was hesitant because the signatures were so identical that it could be said that the card was a tracing. However, the expert compared the signature on the card to that on the pledge of support signed by the employees at the union meeting on September 9. On the basis of this comparison, he was certain that the signature on the card was written by the same individual who signed the pledge. Comparison of signatures on authorization cards with other documents, especially those in the possession of the Employer, have long been approved by the Board as a means of authenticating signatures. I find, therefore, that all of the signatures authenticated by the expert were in fact the signatures of the employee-signers, and that the cards are properly included in determining the Union's majority status 37 Respondent also contests the validity of the card of Robert Moy. Moy's testimony is clear that this employee was told that the sole purpose of the card was to secure an election. He was informed that signing the card simply meant that he was on record as requesting a vote regarding the Union. I shall not include this card in determining the Union's majonty status. The signature on the card purportedly signed by Carlos Velazquez was identified by his father. Velazquez was in Texas and unable to appear at the trial. The card was undated but it bore a stamp indicating it had been received by the Regional Office of the Board on September 10.38 The senior Velazquez credibly testified and identified his son's handwriting. The Respondent argues that the father is not a handwriting expert and his testimony regarding his son's signature was not reliable or probative. I reject these contentions and find that the card was properly authenti- cated. In sum , I find that of the 41 cards submitted in evidence, the cards of Kudlick, Hilliard, Moy, and Mueller are not properly includable in determining the Union's majority status as of September 10, for the reasons cited above. Accordingly, I find that at the time the Union made a demand for recognition, it possessed 37 valid authorization cards designating it the collective-bargaining representative of a majority of the Respondent's employees in an appropriate unit. The General Counsel argues that the Respondent was 38 All of the undated cards, with the exception of Hilliard's card, were stamped as being received by the Regional office on September 10. In view of all of the circumstances surrounding the testimony of the card signers and those who testified about sending cards to the Union, I find that all of the undated cards, except that of Hilliard , were in fact fully authenticated and are to be included in the Union's majority. Rea Construction Co, supra 956 DECISIONS OF NATIONAL LABOR RELATIONS BOARD under a duty to recognize and bargain with the Union on September 10 because a majority of the employees had designated the Union as their bargaining representative at the time of the request. But an Employer can reject a union's request for recognition and insist upon an election, "unless he engages in contemporaneous unfair labor practices likely to destroy the union's majority and seriously impede the election." Gissel Packing Co., Inc., supra, p. 600. But the fact that an employer engages in misconduct, during an organizing campaign, does not necessarily mean that the misconduct will support a bargaining order. Aaron Brothers Company of California, 158 NLRB 1077, 1079. The paramount question to be determined is whether the unfair labor practices are such as to undermine the union's majority status and preclude the holding of a fair election At first blush it would appear that this case is a classic one for a Gissel type remedy. The Union acquired a majority, intervening unfair labor practices occured, and the support of the employees was lost. But there is more to be considered here. The loss of employee support for the Union can be traced directly to other factors. The key adherents of the organizing effort voluntarily left the Respondent's employ after initiating the organizing drive in the store. But perhaps more important, is the fact that the remaining movants on behalf of the Union became completely disenchanted and alienated by the manner in which the union representatives dealt with them and the tactics used to sustain organizing drive. Moreover, Moy, who was instrumental in circulating the petition renounc- ing the Union, testified that many of the employees were disturbed because the Union was attempting to achieve recognition without giving the employees an opportunity to express their preferences by secret ballot. On balance, I am of the opinion that the unfair labor practices here did not result in the loss of employee support for the Union. Indeed, it is evident that after the discharge of Mueller, the employees were more solidly behind the Union than ever before. Rather, I find that the loss of union support was due to the organizing tactics of the union representatives, which alienated the employees. I further find that the unfair labor practices found herein are not likely to occur again, and their impact can be dispelled by the posting of a notice. In sum, I do not find that the misconduct would prevent a holding of a fair election after the effects of the unfair labor practices have been dissipated. Accordingly, I find that a bargaining order is not warranted in this case. New Alaska Develop- ment Corp., 194 NLRB 830. CONCLUSIONS OF LAW 1. Respondent, Altman Camera Co., Inc., is an employ- er as defined in Section 2(2) of the Act engaged in commerce within the meaning of Section 2(6) of the Act. 2. Warehouse and Mail Order Employees Union, Local 743, International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America, is a labor organization within the meaning of Section 2(5) of the Act. 3. By threatening employees with economic loss, loss of existing benefits, and possible job loss, and by making unlawful inquiries as to employee sentiment regarding the Union, the Respondent, by its agents and supervisors, interfered with, restrained, and coerced employees in the exercise of rights guaranteed in Section 7 of the Act, and engaged in unfair labor practices within the meaning of Section 8(a)(1) of the Act. 4. The Respondent did not violate Section 8(a)(3) of the Act by discharging Walter Mueller on September 7, 1971. 5. The Respondent did not violate Section 8(a)(5) of the Act by refusing to recognize and bargain with the Union as the collective-bargaining representative of a majority of its employees. 6. The aforesaid unfair labor practices affect commerce within the meaning of Section 2(6) and (7) of the Act. THE REMEDY Having found that Respondent has engaged in certain unfair labor practices, I shall recommend the issuance of an order that it cease and desist therefrom and that it take certain affirmative action necessary to effectuate the policies of the Act. Accordingly, upon the foregoing findings of fact, conclusions of law, and upon the entire record in this case, pursuant to Section 10(c) of the Act, I make the following recommended: ORDER39 Respondent, Altman Camera Co., Inc., its officers, agents, successors, and assigns, shall: 1. Cease and desist from: (a) Interrogating its employees concerning their union sympathies or activities. (b) Promising employees benefits or improvements in their terms or conditions of employment if they refrained from supporting the Union, or any other labor organiza- tion. (c) Threatening employees with loss of existing benefits if the Union became their collective-bargaining representa- tive. (d) Threatening employees with possible loss of their jobs and economic loss if the Union became their collective- bargaining representative. (e) In any other manner interfering with, restraining or coercing employees in the exercise of the right to self organization, to form labor organizations, to join or assist the above-named labor organization or any other labor organization, to bargain collectively through representa- tives of their own choosing, and to engage in other concerted activity for the purpose of collective bargaining or their mutual aid or protection, or refrain from any and all such activities, except to the extent that such rights may 39 In the event no exceptions are filed this Order as provided in Section Regulations, be adopted by the Board and become its findings, conclusions, 102.46 of the Rules and Regulations of the National Labor Relations Board, and Order, and all objections thereto shall be deemed waived for all the findings, conclusions, recommendations, and Order herein, shall as purposes provided in Section 10(c) of the Act and in Section 102 48 of the Rules and ALTMAN CAMERA CO. be affected by an agreement requiring membership in a labor organization as a condition of employment as authorized in Section 8(a)(3) of the Act, as amended. 2. Take the following affirmative action which I find necessary to effectuate the policies of the Act. (a) Post at its store in Chicago, Illinois, copies of the attached notice marked "Appendix." 40 Copies of the notice, on forms provided by the Regional Director for Region 13, after being duly signed by the authorized representative of the Respondent shall be posted immedi- ately upon receipt thereof, and shall be maintained for 60 4° In the event this Order is enforced by ajudgment of the United States Court of Appeals, the words in the notice reading "Posted by Order of the National Labor Relations Board" shall be changed to read "Posted 957 consecutive days thereafter, in conspicuous places includ- ing all places where notices to employees are customarily posted. Reasonable steps shall be taken to insure that said notices are not altered, defaced, or covered by any other material. (b) Notify the Regional Director for Region 13, in writing, within 20 days of the date of this Order, what steps the Respondent has taken to comply herewith. IT IS FURTHER ORDERED that the allegations of the complaint setting forth violations not specifically found herein be dismissed. Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board " Copy with citationCopy as parenthetical citation