Section 3721.027 - Investigation of unresolved complaints found to be valid(A) As used in this section, "survey" has the same meaning as in section 5165.60 of the Revised Code.(B) The department of health shall investigate within ten working days after referral, in accordance with procedures and criteria to be established by the department of health and the department of aging, any unresolved complaint that the office of the state long-term care ombudsman has investigated and found to be valid and refers to the department of health. This requirement does not supersede federal requirements for survey agency complaint investigations.Amended by 130th General Assembly, HB 59,§101.01, eff. 9/29/2013.Effective Date: 07-01-2000 .