You may resolve your problem by taking the steps outlined in your HMO grievance procedure. You may also contact the OFFICE OF THE COMMISSIONER OF INSURANCE, a state agency which enforces Wisconsin's insurance laws, and file a complaint. You can contact the OFFICE OF THE COMMISSIONER OF INSURANCE by writing to:
Office of the Commissioner of Insurance
Complaints Department
P. O. Box 7873
Madison, WI 53707-7873
or you can call 1-800-236-8517 outside of Madison or 266-0103 in Madison, and request a complaint form.
Wis. Admin. Code Office of the Commissioner of Insurance, ch. Ins 6, app 2