Or. Admin. R. 836-053-1090

Current through Register Vol. 63, No. 8, August 1, 2024

Section 836-053-1090 - Assistance in Filing Grievances

For the purpose of providing assistance to enrollees in filing written grievances, as required by ORS 743.804, an insurer must promptly:

(1) Provide information regarding the use of the insurer's grievance process to an enrollee who wants to submit a grievance; and

(2) Assist an enrollee in the filing of a grievance when the enrollee states a complaint and requests assistance in putting that complaint into writing.

Or. Admin. R. 836-053-1090

ID 1-1998, f. & cert. ef. 1-15-98

Stat. Auth.: ORS 731.244

Stats. Implemented: ORS 743.804