Okla. Admin. Code § 695:10-13-5

Current through Vol. 41, No. 24, September 3, 2024

Section 695:10-13-5 - Complaints

(a) A complaint about any matter relating to the administration of the Act or the rules in this Chapter may be made to the OCSECC. A complaint must be in writing, and it must include the following information.

(1) The name and address and organizational affiliation, if any, of the complainant, and the name and title of any representative filing the complaint; and

(2) A clear and concise statement of the nature of the complaint, including such facts, names, citations of law and administrative rules that may be relevant to the matter, and the relief, if any, requested.

(b) If a complaint names another party, such other party shall be given written notice and an opportunity to respond in writing to the complaint. Any response must be postmarked or received no later than 15 days after the mailing date.

(c) The OCSECC shall consider a complaint and issue a decision within 60 days after receipt, unless additional time is necessary, in which event the complainant shall be so advised and given the reasons therefore. If the complaint is repetitive, concerns a matter that has previously been resolved, or concerns a matter beyond the OCSECC's scope of authority, the complaint may be rejected and the complainant so advised. Unless the OCSECC determines a hearing is necessary, its decision shall be based solely upon the complaint, any responses to the complaint, accompanying information, staff recommendations, and records in the OCSECC's control.

Okla. Admin. Code § 695:10-13-5

Added at 9 Ok Reg 1877, eff 5-26-92; Amended at 24 Ok Reg 2498, eff 5-24-07 (emergency); Amended at 25 Ok Reg 1704, eff 6-12-08