Information relative to institutional or departmental affairs and individual inmates must be authorized and given out by the commissioner or his or her designee, provided the divulgence of such information does not tend to defeat the ends of justice or adversely affect the interests of the department. Inquiries addressed by persons outside the department to any employee concerning inmates individually or in general, or offering employment to an inmate, or inquiring about employment in the institution, or for any other information about the institution or the department, shall not be answered by the employee but referred to the superintendent.
N.Y. Comp. Codes R. & Regs. Tit. 7 § 51.1