N.Y. Comp. Codes R. & Regs. tit. 19 § 226.3
Persons requesting assistance from the Division to respond to an identity theft concern shall complete a consumer complaint assistance form as prescribed by the Division. The Division, where appropriate, may undertake any activities necessary to help a victim of identity theft obtain any such information and assistance from any entity identified in Executive Law § 94-a 3(9)(ii), including, but not limited to, consumer credit reporting agencies, as is necessary to prevent the utilization of such consumer's personal identifying information in a way that inures to such consumer's economic detriment, or to mitigate the impacts when such consumer's personal identifying information has been used to such consumer's economic detriment.
N.Y. Comp. Codes R. & Regs. Tit. 19 § 226.3