RIGHTS AND OBLIGATIONS OF CUSTOMERS OF CERTAIN ELECTRIC AND GAS UTILITIES
- Section 704.302 - Definitions
- Section 704.3022 - "Advanced service delivery meter" defined
- Section 704.3023 - "Advanced service delivery meter customer" defined
- Section 704.303 - "Customer" defined
- Section 704.304 - "Deposit" defined
- Section 704.3055 - "Division" defined
- Section 704.3065 - "Elderly" defined
- Section 704.307 - "Especially dangerous to health" defined
- Section 704.309 - "Guarantor" defined
- Section 704.3105 - "Person with a disability" defined
- Section 704.313 - "Rule" defined
- Section 704.314 - "Satisfactory credit" defined
- Section 704.315 - "Termination of service" defined
- Section 704.316 - "Timely payment" defined
- Section 704.317 - "Utility" defined
- Section 704.320 - Records of utility
- Section 704.321 - Terms of agreement with customer
- Section 704.322 - Form for complaint by customer
- Section 704.323 - Transmittal of information to customers
- Section 704.326 - Application for service; provision of range of historical energy use at location of service
- Section 704.327 - Establishment of credit
- Section 704.328 - Deposit: Generally
- Section 704.329 - Deposit: Alternatives
- Section 704.330 - Deposit: Additional amount
- Section 704.331 - Deposit: Notification of requirement
- Section 704.332 - Deposit: Payment in installments
- Section 704.333 - Deposit: Return
- Section 704.334 - Guarantors
- Section 704.336 - Basis and contents of bill for service
- Section 704.337 - Billing based upon estimated usage
- Section 704.338 - Program for equalized billing for service
- Section 704.339 - Billing and payment for service
- Section 704.341 - Program for deferred payment of delinquent bill
- Section 704.342 - Program to pay bills of customers under financial hardship; coordination with other entities providing assistance to lower-income customers
- Section 704.3425 - Visits for service and repair
- Section 704.343 - Testing meters for accuracy
- Section 704.344 - Adjustment of bill when meter inaccurate
- Section 704.346 - Resolution of dispute regarding bill, charge or service
- Section 704.348 - Refusal to provide service
- Section 704.350 - Termination of service: No prior notice
- Section 704.355 - Termination of service: Prior notice
- Section 704.360 - Termination of service: Provision of notice
- Section 704.365 - Termination of service: Designation and notification of third person
- Section 704.370 - Termination of service: Postponement when dangerous to health
- Section 704.372 - Termination of service: Postponement upon agreement to pay delinquent bill
- Section 704.375 - Termination of service: Miscellaneous restrictions
- Section 704.380 - Termination of service: Restrictions regarding certain delinquent bills
- Section 704.383 - Resumption of service
- Section 704.385 - Written notice to customers and outreach concerning elderly persons and persons with disability
- Section 704.390 - Notice of termination of service to customer who is elderly or who is person with disability