Section 449.39522 - Written statement of services provided to clients1. An intermediary service organization shall provide to each client for his or her signature a written statement which contains a description of the services provided by the intermediary service organization. The statement must include, without limitation: (a) An easily understandable statement that it is not within the scope of services provided by the intermediary service organization to manage the medical and health conditions of a person with a disability;(b) The qualifications and required training for personal assistants;(c) The amount that will be charged for the services provided by the intermediary service organization;(d) A description of billing methods, acceptable payment methods and due dates for payments, and the policy for notifying the client of any increase in the amount that will be charged for the services provided by the intermediary service organization;(e) Criteria, circumstances or conditions which may result in the termination of services by the intermediary service organization, the procedures for notifying the client of such termination and the procedures for appealing such termination;(f) The manner in which the intermediary service organization may be contacted during all hours when services are being provided to a person with a disability; and(g) Information about the rights of a client of the intermediary service organization and the procedures for filing a grievance.2. A copy of the signed statement must be maintained by the intermediary service organization in the records of the client maintained by the intermediary service organization.Nev. Admin. Code § 449.39522
Added to NAC by Bd. of Health by R167-07, eff. 1-30-2008-Substituted in revision for NAC 427A.827