Md. Code Regs. 20.62.05.20

Current through Register Vol. 51, No. 17, August 23, 2024

Section 20.62.05.20 - Notifications Regarding Door-to-Door Activity

A. When a subscriber organization or subscription coordinator engages in door-to-door activity, the subscriber organization or subscription coordinator shall notify CAD no later than the morning of the day that the activity begins. The notification shall include general, nonproprietary information about the activity, the period involved, and a general description of the geographical area.

B. A subscriber organization or subscription coordinator shall provide the utility with general, nonproprietary information about the door-to-door activity that caused the subscriber organization or subscription coordinator to provide notice to the Commission. The subscriber organization or subscription coordinator shall provide this general information to the utility no later than the morning of the day that the sales and marketing activities begin. The utility shall use this information only for acquainting its customer service representatives with sales and marketing activity occurring in its service territory so that they may address customer inquiries knowledgably. A utility may not use the information for other purposes.

Regulations .20 adopted effective 43:14 Md. R. 781, eff. 7/18/2016; amended effective 49:6 Md. R.406, eff. 3/21/2022