Rule 31.41.01 - CUSTOMER RELATIONS RULES FOR TELEPHONE CORPORATIONS PROVIDING SERVICES IN IDAHO SUBJECT TO CUSTOMER SERVICE REGULATION BY THE IDAHO PUBLIC UTILITIES COMMISSION (THE TELEPHONE CUSTOMER RELATIONS RULES)
- Section 31.41.01.000 - LEGAL AUTHORITY
- Section 31.41.01.001 - TITLE AND SCOPE
- Section 31.41.01.002 - WRITTEN INTERPRETATIONS - AGENCY GUIDELINES
- Section 31.41.01.003 - ADMINISTRATIVE APPEALS
- Section 31.41.01.004 - RESERVED
- Section 31.41.01.005 - DEFINITIONS
- Section 31.41.01.006. - 007 - RESERVED
- Section 31.41.01.008 - EXERCISE OF RIGHTS BY CUSTOMER
- Section 31.41.01.009 - INFORMAL COMPLAINTS AND INTERPRETATION OF RULES
- Section 31.41.01.010 - CONFLICT WITH TELEPHONE TARIFFS OR PRICE LISTS
- Section 31.41.01.011 - INCORPORATION BY REFERENCE - CODE OF FEDERAL REGULATIONS
- Section 31.41.01.012. - 099 - RESERVED
- RESIDENTIAL AND SMALL BUSINESS DEPOSIT (§§ 31.41.01.100 — 31.41.01.109)
- BILLING (§§ 31.41.01.200 — 31.41.01.206)
- DENIAL, RESTRICTION, AND TERMINATION OF SERVICE (§§ 31.41.01.300 — 31.41.01.312)
- COMPLAINT PROCEDURE (§§ 31.41.01.400 — 31.41.01.404)
- QUALITY OF SERVICE (§§ 31.41.01.500 — 31.41.01.507)
- MISCELLANEOUS PROVISIONS (§§ 31.41.01.600 — 31.41.01.609)
- SLAMMING PROVISIONS (§§ 31.41.01.700 — 31.41.01.703)