Section 10-4.1-13 - Underground leak adjustment(a) If a consumer experiences a leak within their water line, the consumer may request the department provide a leak adjustment for excessive bills provided a leak adjustment was not granted to the consumer within the twelve month period prior to the request and the leak was reported to the department and repaired within thirty days of detection. The adjustment shall be one-half of the excess consumption over a normal bill.(b) No additional refunds shall be given.(c) If there is not an existing valve on the consumer side of the meter, there shall be no credit processed on the account until a valve is installed.(d) Department personnel shall be dispatched to inspect the consumer's meter to verify the leak has been repaired.[Eff 6/25/2021] (Auth: HHC Act §222) (Imp: HHC Act §221)