Rule 515-16-5-.09 - Claims for Overcharge and Loss(1) All household goods claims for overcharge, loss or damage, shall be handled to completion within 90 days after claim is filed with the carrier. Claims for loss or damage shall be paid by the carrier at fault, but claims for overcharge shall be paid by the carrier which collected same.(2) It is incumbent upon the carrier or the designated agent of the carrier to inspect any and all reported damage and to provide for repairs or compensation based on the level of liability selected and defined in the Addendum to Uniform Household Goods Bill of Lading, (Shipper Declaration of Value) form. If damage is alleged to have occurred to the shipper's dwelling or surroundings, for example but not limited to, damage to walls, floors, steps, ceiling, rails, doors, driveway, lawn, fence, patio, or garage, it is the carrier's responsibility or that of his designated agent, to inspect the alleged damage. If such damage is determined to be transit related, it is the carrier's obligation to repair or restore to original condition or to otherwise make whole by compensation. Transit related damage occurring to a shippers dwelling or surrounding area is not covered by the Shipper's Declaration of Value form.Ga. Comp. R. & Regs. R. 515-16-5-.09
Authority O.C.G.A. Secs. 46-7-18, 46-7-19, 46-7-23, 46-7-27.
Original Rule entitled "Claims for Overcharge and Loss" adopted. F. June 10, 2008; eff. June 30, 2008.