D.C. Mun. Regs. r. 7-3406
All DOES communications with covered employers and self-employed individuals pursuant to theActshall occur though the online portal, or through an electronic or non-electronic format approved by DOES.
All covered employers and self-employed individualsshall be responsible for maintaining current contact information in the online portal or through another format approved by DOES.
All covered employers and self-employed individuals will receive notifications related to any required actions and the status of claimsfor paid leave through the online portal or through another format approved by DOES.
All covered employers and self-employed individuals shall be responsible for responding to any requests for additional information through the online portal or through another format approved by DOES.
Covered employers with less than five (5) employees, and self-employed individuals who do not have access to a computer, may request paper communication from DOES.
Notifications from DOES regarding late payments and reports as identified in Section 3405 shall be sent by mail to the latest known address in addition to the online portal.
D.C. Mun. Regs. r. 7-3406