Chapter 15-31 - CUSTOMER SERVICE STANDARDS
- Rule 15-3100 - POLICY AND APPLICATION
- Rule 15-3101 - NOTICE
- Rule 15-3102 - SUBSCRIPTION INFORMATION
- Rule 15-3103 - EQUIPMENT PROVIDED BY A CABLE OPERATOR
- Rule 15-3104 - CUSTOMER SERVICE CENTERS
- Rule 15-3105 - TRAINING OF EMPLOYEES
- Rule 15-3106 - TELEPHONE STANDARDS
- Rule 15-3107 - BILLING
- Rule 15-3108 - APPOINTMENTS, INSTALLATION AND REPAIR
- Rule 15-3109 - INSTALLATION
- Rule 15-3110 - INTERRUPTION OF SERVICE
- Rule 15-3111 - REPAIR; OUTAGE AND RECEPTION PROBLEMS
- Rule 15-3112 - SUBSCRIBER COMPLAINTS
- Rule 15-3113 - DISCONNECTION AND TERMINATION OF SERVICE
- Rule 15-3114 - SPANISH-SPEAKING CUSTOMERS
- Rule 15-3115 - REPORTS
- Rule 15-3116 - TREATMENT OF PROPERTY
- Rule 15-3117 - CREDITS
- Rule 15-3118 - NO DISCRIMINATION
- Rule 15-3119 - RESERVED
- Rule 15-3120 - RESERVED
- Rule 15-3121 - RESERVED
- Rule 15-3122 - RESERVED
- Rule 15-3123 - RESERVED
- Rule 15-3124 - RESERVED
- Rule 15-3125 - RESERVED
- Rule 15-3126 - RESERVED
- Rule 15-3127 - RESERVED
- Rule 15-3128 - RESERVED
- Rule 15-3129 - RESERVED
- Rule 15-3130 - RESERVED
- Rule 15-3131 - RESERVED
- Rule 15-3132 - RESERVED
- Rule 15-3133 - RESERVED
- Rule 15-3134 - RESERVED
- Rule 15-3135 - RESERVED
- Rule 15-3136 - RESERVED
- Rule 15-3137 - RESERVED
- Rule 15-3138 - RESERVED
- Rule 15-3139 - RESERVED
- Rule 15-3140 - RESERVED
- Rule 15-3141 - RESERVED
- Rule 15-3142 - RESERVED
- Rule 15-3143 - RESERVED
- Rule 15-3144 - RESERVED
- Rule 15-3145 - RESERVED
- Rule 15-3146 - RESERVED
- Rule 15-3147 - RESERVED
- Rule 15-3148 - RESERVED
- Rule 15-3149 - RESERVED
- Rule 15-3150 - RESERVED
- Rule 15-3151 - RESERVED
- Rule 15-3152 - RESERVED
- Rule 15-3153 - RESERVED
- Rule 15-3154 - RESERVED
- Rule 15-3155 - RESERVED
- Rule 15-3156 - RESERVED
- Rule 15-3157 - RESERVED
- Rule 15-3158 - RESERVED
- Rule 15-3159 - RESERVED
- Rule 15-3160 - RESERVED
- Rule 15-3161 - RESERVED
- Rule 15-3162 - RESERVED
- Rule 15-3163 - RESERVED
- Rule 15-3164 - RESERVED
- Rule 15-3165 - RESERVED
- Rule 15-3166 - RESERVED
- Rule 15-3167 - RESERVED
- Rule 15-3168 - RESERVED
- Rule 15-3169 - RESERVED
- Rule 15-3170 - RESERVED
- Rule 15-3171 - RESERVED
- Rule 15-3172 - RESERVED
- Rule 15-3173 - RESERVED
- Rule 15-3174 - RESERVED
- Rule 15-3175 - RESERVED
- Rule 15-3176 - RESERVED
- Rule 15-3177 - RESERVED
- Rule 15-3178 - RESERVED
- Rule 15-3179 - RESERVED
- Rule 15-3180 - RESERVED
- Rule 15-3181 - RESERVED
- Rule 15-3182 - RESERVED
- Rule 15-3183 - RESERVED
- Rule 15-3184 - RESERVED
- Rule 15-3185 - RESERVED
- Rule 15-3186 - RESERVED
- Rule 15-3187 - RESERVED
- Rule 15-3188 - RESERVED
- Rule 15-3189 - RESERVED
- Rule 15-3190 - RESERVED
- Rule 15-3191 - RESERVED
- Rule 15-3192 - RESERVED
- Rule 15-3193 - RESERVED
- Rule 15-3194 - RESERVED
- Rule 15-3195 - RESERVED
- Rule 15-3196 - RESERVED
- Rule 15-3197 - RESERVED
- Rule 15-3198 - MISCELLANEOUS REQUIREMENTS
- Rule 15-3199 - DEFINITIONS