Section 10-4-13 - General rules of practice before the agency(a)Service. Service of all documents and other papers filed in all proceedings, including, but not limited to, complaints, motions, petitions, applications, notices, briefs, and exhibits shall be by personal delivery or by first class mail, except as otherwise provided.(b)Extensions of Time. Except as otherwise provided, the agency may, for good cause shown, extend any time limits prescribed or allowed by these rules. Each request for extension shall be requested prior to the expiration of the prescribed period.(c)Consolidation of Proceedings. Proceedings involving related questions of law or fact may be consolidated at the discretion of the agency.(d)Transcripts.(1) Transcript and Record. A verbatim record of all hearings in a contested case shall be taken. Any party or other person requesting transcription of the verbatim record shall pay the reasonable cost of preparing such copy, except as otherwise provided by law.(2) Transcript Corrections. Transcript corrections may be incorporated into the record, upon approval by the agency, at any time during the hearing or after the close of evidence, but not more than ten (10) days from the date of receipt of the transcript by the requesting party. The agency may call for the submission of proposed corrections and may make disposition thereof at appropriate times during the course of the proceeding.(e)Waiver of Rules. The agency may waive application of these rules for good cause shown, except where specifically precluded by law.(f)Rules of Conduct. Where applicable, the canons of professional ethics and the canons of judicial ethics adopted and approved by the judges of the superior court shall govern the conduct of the agency, state employees, and all attorneys, agents, representatives, and any other persons who shall appear in any proceeding or in any contested case on behalf of any person.Conn. Agencies Regs. § 10-4-13