211 CMR, § 90.04
Each insurer and membership plan sponsor must file two copies of its plan of operation and benefit contracts with the Commissioner and one copy with each member of the Advisory Committee on Prepaid Legal Services. An insurer may not file before it has been licensed under M.G.L. c. 175 to write legal services insurance.
In the event the Commissioner determines that a filing is incomplete or that additional information is needed to properly evaluate a filing, he or she will notify the applicant in writing within 14 calendar days of the filing's submission concerning the additional documents or information that is required. Within 30 calendar days after the submission of a complete filing, the Commissioner will review it in accordance with 211 CMR 90.00 and either approve the plan of operation and the benefit contracts in writing or hold a hearing after not less than 15 calendar days written notice to all interested parties. In the event a hearing is held, the Commissioner will within 30 calendar days after the submission of briefs either approve the plan of operation and the benefit contracts in writing or notify the applicant of his or her disapproval and the ground or grounds for disapproval.
211 CMR, § 90.04