Title 201 CMR 11.00 - New And Used Motor Vehicle Arbitration
- Section 11.01 - Purpose and Definitions
- Section 11.02 - Arbitration Requests
- Section 11.03 - Processing of Arbitration Forms
- Section 11.04 - Notification and Scheduling of Arbitration Hearings
- Section 11.05 - Rescheduling Arbitration Hearings
- Section 11.06 - Defaults
- Section 11.07 - Withdrawal
- Section 11.08 - Requests for Information
- Section 11.09 - The Arbitrator
- Section 11.10 - The Hearing
- Section 11.11 - The Decision
- Section 11.12 - Disputing the Arbitrator's Decision
- Section 11.13 - The Award for "Used Cars"
- Section 11.14 - Damaged Vehicles
- Section 11.15 - Used Vehicle Dealer Warranty
- Section 11.16 - Used Vehicle Dealer Warranty Repair Period
- Section 11.17 - Used Vehicle Dealer Warranty Repair Receipts
- Section 11.18 - Manufacturer Warranty Repairs
- Section 11.19 - Used Vehicle Dealer Repurchases
- Section 11.20 - Used Vehicles Purchased For Less Than $700
- Section 11.21 - Resale of Repurchased Vehicles
- Section 11.22 - Notices to Consumers (Used Vehicles)
- Section 11.23 - Notices to Consumers (New Vehicles)
- Section 11.24 - Sales Reports
- Section 11.25 - Miscellaneous Provisions