Section 7.04 - Provision of Protective Services(1) Protective services shall:(a) be provided by agencies of the Commonwealth and vendors who contract or license with such agencies pursuant to the approved protective services plan filed with the Commission;(b) be provided in the least restrictive manner possible; and(c) be provided to protect a person with a disability from abuse, to remedy the effects of abuse and to respond to the underlying abusive situation, to the extent possible.(2) Protective services may include, but are not limited to:(a) Social services casework and case management including, but not limited to, evaluations of functional capacity and resources, development of a service plan, appropriate referral services, and emergency response;(c) Homemaker/chore services;(n) Health-related services;(o) Referral to legal services;(p) Recommendations for staff focused actions including, but not limited to, recommendations for staff training and corrective action; and(q) Recommendations for implementation of corrective agency policies and procedures.(3) Unless the person with a disability has been found incapacitated and/or protective services are being implemented pursuant to a court order, the person with a disability may refuse any or all protective services.Amended by Mass Register Issue 1319, eff. 8/12/2016.Amended by Mass Register Issue 1448, eff. 7/23/2021.