Section 11.12 - Case Closure(1) An individual may be deemed no longer eligible for HCAP services based on one or more of the following circumstances:(a) failure to participate with the eligibility review process as described 107 CMR 11.07;(b) a determination the individual no longer meets the criteria for eligibility as described in 107 CMR 11.05;(c) relocation outside of the Commonwealth;(d) a change in the individual's health status, finances, and/or living circumstance as described under 107 CMR 11.09; or(e) upon request of the individual.(2) The individual shall receive written notice of the closure decision.(3) HCAP shall continue to provide services for an additional 30 days following the date of the case closure notice except in the following circumstances:(a) The individual is no longer able to receive services due to a change in their living circumstance;(b) The individual no longer resides in the Commonwealth;(c) The individual no longer wishes to receive HCAP services; or(d) HCAP determines services cannot be safely administered.Amended by Mass Register Issue 1489, eff. 2/17/2023.