Title 101 CMR 30.00 - Statewide Long-term Care Ombudsman Program
- Section 30.01 - Scope and Purpose
- Section 30.02 - Definitions
- Section 30.03 - Establishment of the Statewide Long-term Care Ombudsman Program
- Section 30.04 - Responsibilities of Agency in the Administration of the Ombudsman Program
- Section 30.05 - Functions and Responsibilities of the State Long-term Care Ombudsman
- Section 30.06 - Functions and Responsibilities of Host Agencies for Local Ombudsman Programs
- Section 30.07 - Designation of Local Ombudsman Programs
- Section 30.08 - Refusal, Suspension, or Removal of Local Ombudsman Program Designation
- Section 30.09 - Certification of Local Ombudsman Program Directors and Ombudsman Representatives
- Section 30.10 - Training Requirements for Ombudsmen Representatives
- Section 30.11 - Access to Facilities and Related Records
- Section 30.12 - Complaint and Problem Resolution Procedures for the Ombudsman Program
- Section 30.13 - Interagency Agreement
- Section 30.14 - Resident Council, Family Councils, and Community Advocacy Groups
- Section 30.15 - Ombudsman Program Information, Disclosure, and Confidentiality Requirements
- Section 30.16 - Conflict of Interest
- Section 30.17 - Nondiscrimination in Service Delivery
- Section 30.18 - Nondiscrimination in Employment
- Section 30.19 - Affirmative Action
- Section 30.20 - Severability