Ala. Admin. Code r. 795-7-4-.03
Current through Register Vol. 42, No. 10, July 31, 2024
Section 795-7-4-.03 - Standards Of Performance(1) A BEP representative will be assigned to coordinate and monitor activities with each vendor and BEP facility.(2) Each BEP representative, in consultation with the vendor and the SLA, will develop performance goals for each facility associated with BEP. Specific standards shall include but are not limited to: sales volume, gross profit percentage, net profit percentage, hours of operation, accuracy of reports, operating expenditures, timeliness and submission of reports, set-aside payments, escrow payments, maintenance of inventory levels, preventive maintenance, grantor satisfaction, marketing, and customer satisfaction.(3) The performance goal for sales volume will be based on past performance and/or current assessments.(4) The standard for gross profit percentage will be no less than 40 percent for BEP facilities. A gross profit percentage of less than 40 percent shall be approved by the SLA. The determination of gross profit percent shall be based on facility circumstances, services and product markup.(5) The performance goal for hours of operation will be based on the requirements of the grantor and vendor agreement and the facility.(6) The performance goal for accuracy of all reports submitted by vendors to the SLA shall be considered in assessing performance. All reports shall reflect actual expenditures with supporting invoices as backup confirmation for audit and assessment purposes. The SLA must approve all operating expenditures listed as "other expenses" on the "Facility Monthly Sales & Escrow Report" (BEP-1E) before being considered an operating expense.(7) The performance goal for timely submission of reports, payment of set-aside funds and payment of escrow funds shall be due on the 20th day of each month and considered delinquent after the last day of the month.(8) The performance goal for the maintenance of inventory and/or cash equivalent shall be equal to the initial investment of the SLA.(9) The BEP representative, in consultation with the vendor and the SLA, shall develop other performance goals specific to each BEP facility.(10) Each vendor will be notified in writing of the minimum financial performance goals required for his/her BEP facility. Each vendor may request on a quarterly basis that his/her standards be reevaluated. All changes to a vendor's standards will be communicated in writing.(11) The BEP representative will complete vendor performance appraisals annually covering the period January through December. Utilizing the performance appraisal form, said appraisals shall determine the extent to which each vendor meets the standards of performance for that period. At the time of each appraisal, the vendor shall furnish to the BEP representative a list of current inventory. An annual equipment audit will be conducted by the BEP representative and the ADRS property officer. When a vendor fails to meet his/her performance goals, the BEP representative will advise the vendor of the deficiencies and recommend corrective actions for improvement. Recommended corrective actions shall be in writing.(12) Vendors shall actively participate in the operation and management of their facility. A full-service arrangement with a beverage or products supplier, where the vendor does not actively and directly operate his/her business shall be justified in writing and approved by the SLA. Full-service arrangements shall be reviewed by the vendor, BEP representative and BEP director. Such arrangements shall be described in the vendor's operating agreement with the SLA and be in the best interest of the vendor and BEP. Authors: Alabama Board of Rehabilitation Services, Alabama Elected Committee of Blind Vendors
Ala. Admin. Code r. 795-7-4-.03
New Rule: Filed January 19, 2000; effective February 23, 2000. Amended: Filed August 8, 2001; effective September 12, 2001.Statutory Authority:Code of Ala. 1975, §§ 21-1-40, 21-9-9; 20 U.S.C. 107 et. seq.