Ala. Admin. Code r. 770-X-1-.11

Current through Register Vol. 43, No. 1, October 31, 2024

Section 770-X-1-.11 - Rate Schedules, Rules And Regulations

(1) Copies of all schedules of rates, rules and regulations for utility service, forms or contracts, and charges for service connections and extensions, shall be on file with the Commission and same shall also be on file in the local office of the Utility and open to the inspection of the public.

(2) The approved rate for any Utility service shall not be changed, except by specific Utility filing a different rate with the Commission in accordance with Title 37, Code of Alabama, 1975, and subject to the provisions therein.

(3) Notification shall be posted in the business offices of the Utilities and sent at least annually by mail informing the public that rate schedules, rules and regulations are available for inspection. Upon written request, the Utility must furnish a customer with a copy of the complete rate schedule upon which he is served and details of application of the rate to the customer's billings. However, utilities shall not be required to furnish such statement more than once annually without charge.

(4) When an applicant desires service of a character other than standard, or for which no schedule of rates has been provided, a special service contract may be arranged between the applicant and the Utility, subject to the approval of the Commission.

(5) Where more than one schedule of rates has been approved by the Commission for the same class of service, it shall be the duty of the Utility to advise the customer, upon request, the rate and schedule which is most advantageous to the customer for his requirements of service, based upon information furnished in writing to the Utility by the customer, which must be a part of the contract for service.

In applying this rule, the Utility shall not be required to effect more than one change in service in any twelve (12) month period, unless the customer makes a permanent change in his installation or operating conditions.

(6) A customer's class of service shall not be changed without thirty (30) days' prior notice in writing to the affected customer(s) in the absence of a prior agreement between the Utility and the customer(s).

(7) Residential service shall include service to any out building on the residential premises used solely in conjunction with the customer's household operation, but shall not include any commercial use, except as allowed in the Utility's approved tariffs or regulations. No separate meter shall be required for such service.

Ala. Admin. Code r. 770-X-1-.11

Effective January 1968. Amended October 1988. Filed with LRS February 5, 2013. Filed for Codification in the Alabama Administrative Code by the Alabama Public Service Commission on February 5, 2013, pursuant to Code of Ala. 1975, § 41-22-7.

Author: Alabama Public Service Commission

Statutory Authority:Code of Ala. 1975, §§ 37-1-32, 37-1-38, 37-1-56, 37-1-62, 37-1-81, 37-2-10 - 37-2-19.