Yvette Long, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionSep 26, 2002
05A01062 (E.E.O.C. Sep. 26, 2002)

05A01062

09-26-2002

Yvette Long, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Yvette Long v. United States Postal Service

05A01062

September 26, 2002

.

Yvette Long,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Request No. 05A01062

Appeal No. 01A02616

Agency No. 4-E-852-0001-99

DECISION ON REQUEST FOR RECONSIDERATION

On July 26, 2000, Yvette Long (complainant) timely requested the

Equal Employment Opportunity Commission (the Commission or EEOC) to

reconsider the decision in Yvette Long v. United States Postal Service,

EEOC Appeal No. 01A02616 (June 27, 2000). EEOC regulations provide that

the Commissioners may, in their discretion, reconsider any previous

Commission decision. 29 C.F.R. � 1614.405(b). The party requesting

reconsideration must submit written argument or evidence which tends

to establish one or more of the following two criteria: the appellate

decision involved a clearly erroneous interpretation of material fact

or law; or the decision will have a substantial impact on the policies,

practices, or operations of the agency. Id. For the reasons set forth

herein, complainant's request is granted.

TIMELINESS OF PRIOR APPEAL

In the previous decision, the Commission dismissed complainant's appeal

as untimely. It found that complainant received the agency's decision on

January 8, 2000, but failed to appeal until February 16, 2000. Since the

postmark was illegible, and it was received more than five days after

the thirty-day time limit expired, the Commission considered the appeal

untimely. See 29 C.F.R. � 1614.604(a) (when the postmark is not legible,

an appeal is considered timely if it is received within five days of

the expiration of the applicable filing period).

On request for reconsideration, complainant supports her timeliness

argument with a �Receipt for Certified Mail� bearing the same certified

number as her appeal, postmarked February 4, 2000. This receipt clearly

demonstrates that complainant mailed her appeal within the applicable

time limit. As a result, the Commission grants complainant's request

for reconsideration, and reverses its dismissal of complainant's appeal.

The Commission will review the agency's January 4, 2000 decision finding

no discrimination below.

REVIEW OF AGENCY'S FINAL DECISION

Complainant worked as a Window Clerk at the agency's Northwest Station

in Phoenix, Arizona. Her duties entailed, in relevant part, standing or

walking for her entire shift, minus breaks and lunch (approximately 6 �

hours a day). In her formal complaint, complainant alleged violations

of Title VII of the Civil Rights Act of 1964 (Title VII), as amended,

42 U.S.C. � 2000e et seq. and Section 501 of the Rehabilitation Act

of 1973 (Rehabilitation Act), as amended, 29 U.S.C. � 791 et seq. on

the bases of race (African-American), sex (female), and disability.<1>

She alleged harm from the agency's September 21, 1998 denial of her

light duty request, and its contention that no additional work was

available even though several Caucasian employees were being accommodated.

When complainant failed to respond to a notice informing her of her right

to request a hearing, the agency issued its final decision finding no

discrimination in her complaint.

The agency found that complainant was not a qualified individual with a

disability entitled to a reasonable accommodation. Its decision was based

on the results of a �Fitness For Duty Exam� (FFDE) finding complainant

�fully capable� of performing the duties of a Window Clerk. Even assuming

that complainant was a qualified individual with a disability, the

agency found that it could not accommodate the restrictions complainant

required, and did not subject her to disparate treatment. With regard to

disparate treatment, the agency noted that of the comparison employees

cited by complainant, one was working �light duty� pursuant to an

Office of Workers' Compensation Program (OWCP) rehabilitation job offer

approved by the Department of Labor, and the other two were not given

any accommodation beyond leave to attend to their medical conditions.<2>

BACKGROUND

On July 29, 1998, complainant first sought treatment at an urgent care

center for pain and swelling in her feet and legs. Medical personnel at

the center believed complainant suffered from �degenerative arthritis,�

ordered complainant to take two days off from work, and suggested she

pursue further treatment from her primary physician. On August 24,

1998, complainant's primary physician signed an OWCP Certification that

complainant suffered from arthritis since July 29, 1998, and required

four to six weeks of bed rest. In a separate �Certificate to Return to

Work,� he stated that complainant had been under his care since August

3, and could return August 25 without restrictions. In yet another

�Certificate to Return to Work,� dated September 17, 1998, the primary

physician stated that complainant had been under his care since August

24, and could return to work September 21, 1998, provided she engaged

in �no prolonged standing or walking, � hour or less� for no more than

3 hours a day. Complainant submitted these certificates with a request

for light duty, which the agency denied upon finding �no productive work

available� within complainant's restrictions.

On October 7, 1998, complainant was referred by her primary physician

to a specialist in arthritis treatment. Upon examining complainant,

conducting tests, and reviewing her x-rays, the specialist found

no sign of arthritis. He could not identify a cause for her pain,

and recommended she visit an orthopedic surgeon. Per the specialist's

recommendation, complainant visited an orthopedic surgeon on November 3,

1998. The surgeon found that complainant had pedis plantus, or flat feet.

He suggested that complainant's leg pain was �probably secondary to over

use and prolonged standing.� Although he did not recommend surgery,

the orthopedist suggested that complainant �modify [her] job activity�

and wear support hose to alleviate the pain.

In an October 22, 1998 fax signed by a nurse, complainant's restrictions

were listed as no prolonged standing of more than five to ten minutes.

It is unclear from the document whether the nurse examined complainant,

or is associated with any of the physicians complainant visited. However,

complainant's supervisor referred to this document when asking other

facilities whether they had work within complainant's restrictions.

Since complainant had not returned to work since July 29, 1998, and had

exhausted her leave, the agency referred complainant for a FFDE. The FFDE

was conducted on November 30, 1998, by a contract physician specializing

in �occupational medicine.� Concurring with the orthopedic surgeon's

diagnosis, the contract physician found that complainant had flat feet,

and would suffer �symptomatic� pain when she returned to work. However,

the contract physician found no medical reason to prohibit complainant

from performing Window Clerk duties without restriction.

On December 30, 1998, complainant's primary physician referred her to

a podiatrist. The podiatrist found that complainant had flat feet,

with �secondary plantar fasciitis and calcaneal valgus deformity.� He

built a �bio-mechanical support� for complainant to wear on her foot,

but made no further recommendations. By letter dated January 14,

1999, complainant's primary physician noted that until her condition

was identified, complainant was �restricted in [her] ability to stand

or walk for prolonged periods of time.�

In an internal January 20, 1999 e-mail, agency officials noted that they

were contacted by a prospective employer when complainant applied to

work as an aerobics instructor. Management suggested that complainant

be given an �independent medical exam� to determine whether she can

perform her duties as a Window Clerk. On June 23, 1999, a contract

orthopedist examined complainant for this independent exam. In his

report, the contract orthopedist diagnosed complainant with flat feet,

plantar fasciitis, �crepidation� in her knees, and a small bone spur

on her left foot. He recommended that the support fashioned by the

podiatrist be expanded to include a �metatarsal pad,� that complainant

be given a pad or mat to stand on at work, that she be allowed to sit

down �periodically for short periods,� that she not stand for more than

two hours continuously without a one hour break from standing, that she

wear special walking shoes, special support hose, and receive counseling

because �at least a portion� of her pain was a psychosomatic perception,

as opposed to actual pain. He also diagnosed her condition as temporary,

noting that with time, her fasciitis may clear.<3>

On July 27, 1999, complainant's primary physician wrote another letter

suggesting that complainant not stand for more than one hour at a time,

with an intervening 1 � hour off her feet. He noted that complainant

already was �on restriction standing at work,� but provided no information

concerning the reasons for his new restriction recommendations, or the

extent of complainant's restrictions at work.

ANALYSIS AND FINDINGS

A. DISABILITY CLAIM

In claims alleging disability discrimination, complainant first

must show that she is a �qualified individual with a disability�

entitled to protection under the Rehabilitation Act. See Murphy

v. United Parcel Service, Inc., 527 U.S. 516 (1999). An individual

with a disability is one who, inter alia, has a physical or mental

impairment substantially limiting one or more major life activities.

See 29 C.F.R. � 1630.2(g)(1)-(3). Major life activities include walking

and standing. See 29 C.F.R. � 1630.2(i); see also Thompson v. United

States Postal Service, EEOC Appeal No. 01971189 (August 31, 2000).

Relevant considerations as to whether an individual is substantially

limited in a major life activity include the nature and severity of

the impairment, its duration or expected duration, and its permanent or

long term impact. 29 C.F.R. � 1630.2(j)(2)(i)-(iii). The Commission

also must consider any mitigating measures �both positive and negative

. . . when judging whether [complainant] is �substantially limited.'�

Sutton v. United Airlines, 527 U.S. 471, 482 (1999).

Determinations regarding whether a complainant is an individual with a

disability must be made on a case-by-case basis. See Bragdon v. Abbott,

524 U.S. 624, 641-642 (1998). Complainant cannot be considered an

individual with a disability per-se, simply because she has been

diagnosed with a certain condition. See Sutton v. United Airlines,

527 U.S. 471, 483 (1999); Albertsons, Inc., v. Kirkinburg, 527 U.S. 555,

565-566 (1999); Murphy v. United Parcel Service, 527 U.S. 516, 521-523

(1999). An individualized assessment �is particularly necessary when

the impairment is one whose symptoms vary widely from person to person.�

Toyota Motor Mfg., Ky, Inc., v. Williams, 122 S. Ct. 681, 692 (2002).

Complainant must offer evidence to show the substantial nature of her

impairment. Id. at 692 (citations omitted).

Complainant was initially diagnosed with arthritis, but almost all of

the subsequent medical documentation from several physicians who examined

complainant indicates that she has �flat feet.� The Commission concludes

that complainant has shown her condition constitutes an impairment within

the meaning of the Rehabilitation Act.

The documentation concerning her limitations, on the other hand,

is inconclusive on the issue of whether she is substantially limited

in a major life activity. The most restrictive limitation placed on

complainant by a medical professional, that she stand or walk for no

more than five to ten minutes, was not issued by complainant's primary

physician, nor any of the specialists or agency-contracted physicians

who examined complainant. The slip was signed by a nurse, and her

relationship to complainant or any of the medical professionals who

actually examined complainant is not clear. The recommendation also is

significantly more restrictive than any of the other limitation suggested

by the examining physicians, including those from complainant's primary

physician. The Commission finds the restrictions imposed by the examining

physicians more credible than the October 22, 1998 fax from the nurse.

Of the remaining limitations, complainant's primary physician issued the

most restrictive � forbidding complainant from standing or walking for

more than � hour at a time, for no more than three hours a day. We note,

however, that the record contained a wide array of often contradictory

recommendations from the primary physician about the nature and extent

of the impairment, the amount of limitations to standing or walking, if

any, and the expected duration of the impairment. Further, complainant

provided no explanation for the primary physician's changing list of

limitations.

The reports of the specialists and contract physicians are no more

illuminating - several recommended no restrictions at all, others

suggested that she wear support hose or a bio-mechanical support,

or referred to modified work activity or periodic short breaks.

Given these inconsistent recommendations and contradictory evidence, the

Commission finds that complainant failed to meet her burden of proving

she was substantially limited in a major life activity.<4> Therefore,

complainant is not entitled to a reasonable accommodation under the

Rehabilitation Act, and the agency's final decision was proper.

B. RACE AND SEX DISPARATE TREATMENT CLAIM

In claims of disparate treatment discrimination, complainant first

must establish a prima facie claim of discrimination on protected

bases. See McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973).

Once complainant has established a prima facie case of discrimination, the

burden of production shifts, and the agency must articulate a legitimate,

nondiscriminatory reason for its actions. See Texas Dept. of Community

Affairs v. Burdine, 450 U.S. 248, 253 (1981). The burden then returns

to complainant to show that the agency's stated reason was a pretext

for discrimination. See St. Mary's Honor Center v. Hicks, 509 U.S. 502,

511 (1993). The ultimate burden that the agency's actions constitute

discrimination, by preponderance of the evidence, remains on complainant

at all times. See Burdine, supra at 256.

The Commission also affirms the agency's findings with regard to race

and sex. Complainant failed to prove a prima facie case of race or

sex discrimination, because she has not shown that other, similarly

situated employees received preferential treatment. The agency provided

evidence that the employees named by complainant were not similarly

situated to complainant's circumstances, and complainant has failed

to refute this evidence. Further, the agency articulated a legitimate

nondiscriminatory reason for its actions: it had no work available within

complainant's restrictions. Complainant has failed to show that the

agency's articulated reason was a pretext for discrimination. Therefore,

the agency's finding of no race or sex discrimination is affirmed.

CONCLUSION

After a review of complainant's request for reconsideration, the

previous decision, and the entire record, the Commission finds that

complainant's request meets the criteria of 29 C.F.R. � 1614.405(b), and

it is the decision of the Commission to grant the complainant's request.

The decision of the Commission in Appeal No. 01A02616 is reversed.

Upon review of the agency's final decision, the agency's findings of no

discrimination are affirmed. Since the Commission has not previously

addressed the agency's final decision, the parties may file a request

for reconsideration as provided herein.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Frances M. Hart

Executive Officer

Executive Secretariat

September 26, 2002

__________________

Date

1The Rehabilitation Act was amended in 1992

to apply the standards in the Americans with Disabilities Act (ADA)

to complaints of discrimination by federal employees or applicants

for employment.

2One of these employees was given leave to attend lung cancer treatment,

and subsequently died. The other was given leave to have foot surgery,

and returned to full duty without restrictions after the surgery.

3The contract orthopedist notes that complainant returned to work in April

1999, and has only missed two days since then. However, complainant's

position, duties, hours, and restrictions since she returned to work

are unclear from the record.

4Complainant's application for an aerobics instructor position, which

prompted the June 23, 1999 medical examination, further undermines her

claim that she is substantially limited as the result of her flat feet.