Teresa E. Porter, Appellant,v.Robert E. Rubin, Secretary, Department of the Treasury, Agency.

Equal Employment Opportunity CommissionApr 2, 1999
01976234_r (E.E.O.C. Apr. 2, 1999)

01976234_r

04-02-1999

Teresa E. Porter, Appellant, v. Robert E. Rubin, Secretary, Department of the Treasury, Agency.


Teresa E. Porter, )

Appellant, )

) Appeal No. 01976234

v. ) Agency No. 96-1052

)

Robert E. Rubin, )

Secretary, )

Department of the Treasury, )

Agency. )

)

DECISION

On August 6, 1997, appellant filed a timely appeal with this Commission

from a July 15, 1997 final agency decision, dismissing one allegation of

her complaint for failure to contact an EEO Counselor in a timely manner.

The allegation dismissed from appellant's November 17, 1995 complaint was

whether appellant was discriminated against on the bases of race and in

retaliation when she was not selected for a position in December 1994 as

a special agent. In dismissing the allegation for untimely EEO contact,

the agency stated that although appellant suspected discrimination in

December 1994, she failed to pursue EEO counseling until September 6,

1995, noting that appellant was in contact with an EEO Counselor in

December 1994, January 11, 1995, July 9, 1995, and August 18, 1995.<1>

The agency also stated that even if appellant contacted the EEO office

in a timely manner, she did not pursue her claim with due diligence and

the doctrine of laches should apply. The agency further stated that the

allegation did not constitute a continuing violation. The agency also

denied that appellant was advised by the EEO Counselor that her claim

of a discriminatory non-selection could be raised in the future.

As an initial matter, the Commission notes that the dismissed allegation

was the subject of a prior appeal. In an April 11, 1996 final agency

decision (FAD-1), the agency dismissed the allegation on the grounds of

untimely EEO contact. In FAD-1, the agency stated that appellant was

aware that her non-selection was discriminatory in December 1994 and,

therefore, her September 1995 contact was untimely. The agency rejected

appellant's explanation that she was advised by an EEO Counselor in

January 1995, that she could include the non-selection in a later

complaint, stating therein that the EEO Counselor had communicated

to the agency that appellant was counseled on an issue other than

her non-selection and that appellant made a decision not to pursue

her formal complaint. Appellant appealed FAD-1 to the Commission.

Porter v. Department of the Treasury, EEOC Appeal No. 01964369 (January

16, 1997).

In reversing FAD-1 and remanding the allegation to the agency for a

supplemental investigation, the Commission noted that the agency failed

to provide a statement from the EEO Counselor with whom appellant met

in January 1995. The Commission also noted that the record did not

include evidence of the EEO Counselor's notes regarding the contact in

January 1995. The agency was ordered, among other things, to obtain

the affidavit of the EEO Counselor with whom appellant met in January

1995, including the nature of the discussions, issues discussed and any

advice provided. The EEO Counselor was also to provide any notes she

relied upon to prepare the affidavit. The agency was also ordered to

supplement the record with a copy of any official record pertaining to

appellant's January 1995 contact.

On remand, the agency obtained a sworn declaration from the EEO Counselor.

Therein, the Counselor stated that she counseled appellant on "two

different EEO-related issues"<2> but that the counseling notes for the

case were destroyed.<3> The Counselor also stated that as she recalled,

the non-selection was beyond the 45-day time period for timely contact.<4>

The EEO Counselor also stated that appellant discussed the non-selection

with her and that the non-selection was not the basis of the complaint,

but was raised in the context of demonstrating a series of events that

led appellant to feel discriminated against.<5> The Counselor stated

also that she could not recall advising appellant that she could use

non-selection as the basis of a future complaint.

The record also contains a June 27, 1997 affidavit of appellant, wherein

she stated that she initiated EEO contact in December 1994, regarding the

non-selection and, also, that she met with an EEO Counselor on January

11, 1995. Appellant's affidavit reflects that she was informed by the

EEO Counselor on January 11, 1995, that she could include the issue

of her non-selection in a future complaint. Appellant stated that,

based on the EEO Counselor's statement, she believed that she could

raise the non-selection issue later. Appellant denied that the EEO

Counselor advised her that her non-selection could only be raised as

background information.

On appeal, appellant continues to maintain that when she met with the

EEO Counselor on January 11, 1995, she was advised that she could pursue

the non-selection issue later. Appellant also contends that the EEO's

Counselor's declaration does not refute her assertion of a January 1995

contact and that the EEO Counselor admitted that non-selection was raised.

Appellant further contends that while the EEO Counselor stated in her

declaration that she did not recall telling appellant that she could use

the non-selection as the basis of a future complaint, the EEO Counselor

did not deny that the discussion on non-selection did not take place.

In response to the appeal, the agency contends that appellant failed

to file a formal complaint in a timely manner, stating that appellant

"timely sought EEO counseling in December 1994 and again in January 1995"

but failed to file a formal complaint.<6> The agency also asserts that

the doctrine of laches should apply because appellant failed to pursue

her claim with due diligence by failing to file her formal complaint.

The agency denied that appellant was misled by the EEO Counselor.

The agency also asserts that it was prejudiced by the destruction of

the Counselor's Report, including the Notice of Final Interview with

the EEO Counselor for appellant's December 1994 and January 1995 contacts.

EEOC Regulation 29 C.F.R. �1614.105(a)(1) requires that an aggrieved

person initiate contact with a Counselor within 45 days of the date of the

matter alleged to be discriminatory or, in the case of a personnel action,

within 45 days of the effective date of the action. The Commission has

adopted a "reasonable suspicion" standard (as opposed to a "supportive

facts" standard) to determine when the 45-day limitation period is

triggered. See Ball v. U.S. Postal Service, EEOC Request No. 05880247

(July 6, 1988). Thus, the limitation period is not triggered until a

complainant should reasonably suspect discrimination, but before all the

facts that would support a charge of discrimination have become apparent.

Although careful compliance with the time limits generally is required

of parties alleging discrimination, Commission regulations further

provide that the 45-day period may be extended where the individual

shows that he or she was not notified of the time limit and was not

otherwise aware of it, that he or she did not know and reasonably should

not have been aware that the alleged discriminatory matter or personnel

action occurred, that despite due diligence he or she was prevented by

circumstances beyond his or her control from contacting an EEO Counselor

within the time limit, or for other reasons deemed sufficient by the

agency or the Commission. See 29 C.F.R. �1614.105(a)(2). In addition,

EEOC Regulation 29 C.F.R. �1614.604(c) provides that the time limits in

Part 1614 are subject to waiver, estoppel and equitable tolling.

Upon review, we find, based on appellant's affidavit, that appellant

first contacted an EEO Counselor in December 1994 and on January

11, 1995, regarding her December 1994 non-selection. In addition,

the EEO Counselor herself admits in her declaration that the issue

of the non-selection was raised and the agency admits on appeal that

appellant timely sought counseling in December 1994 and January 11, 1995.

Accordingly, appellant's contact was within the 45 days required for

timely Counselor contact.

However, what the agency is in effect asserting is that although

appellant made timely contact, she did not evidence an intent to pursue

the EEO process until September 6, 1995, which was beyond the requisite

45-day limitations period. The Commission has held that a complainant

satisfies the criterion of Counselor contact by contacting an agency

official logically connected with the EEO process and by exhibiting

an intent to begin the EEO process. See Allen v. U.S. Postal Service,

EEOC Request No. 05950933 (July 8, 1996) Floyd v. National Guard Bureau,

EEOC Request No. 05890086 (June 22, 1989) Dumaguindin v. Department

of the Navy, EEOC Appeal No. 01954218 (April 1, 1996). We find that

appellant intended to pursue the non-selection issue in January 1995.

However, she did not do so until September 1995, approximately six

months later, because she relied on the EEO Counselor's representation

in January 1995, that she could pursue the allegation in the future.

The Commission has held that agency actions that mislead an individual

concerning his or her EEO rights will toll the limitations period.

See Herrera v. U.S. Postal Service, EEOC Request No. 05891351 (September

28, 1989) (the Commission found that it would allow the "tolling of time

requirements when an agency lulls a complainant into taking no action or

actively misleads or prevents a complainant from asserting his rights");

Ong v. Department of the Army, EEOC Request No. 05880290 (August 8, 1988).

Although the agency denies that appellant was misled by the EEO Counselor,

we find appellant's affidavit more persuasive than the declaration of

the EEO Counselor which is tenuous and appears to be purposefully vague.

Furthermore, in her declaration, the EEO Counselor did not deny that she

informed appellant that she could pursue the allegation later. The EEO

Counselor stated only that she could not recall if she had done so.

The Commission has held that, where, as here, there is an issue of

timeliness, "[a]n agency always bears the burden of obtaining sufficient

information to support a reasoned determination as to timeliness." Guy

v. Department of Energy, EEOC Request No. 05930703 (January 4, 1994)

(quoting Williams v. Department of Defense, EEOC Request No. 05920506

(August 25, 1992)). The agency has failed to do so.

Consistent with our discussion herein, the final agency decision

dismissing appellant's non-selection allegation for untimely EEO contact

is REVERSED and the allegation is REMANDED to the agency for further

processing.

ORDER

The agency is ORDERED to process the remanded allegation in accordance

with 29 C.F.R. �1614.108. The agency shall acknowledge to the appellant

that it has received the remanded allegation within thirty (30) calendar

days of the date this decision becomes final. The agency shall issue to

appellant a copy of the investigative file and also shall notify appellant

of the appropriate rights within one hundred fifty (150) calendar days

of the date this decision becomes final, unless the matter is otherwise

resolved prior to that time. If the appellant requests a final decision

without a hearing, the agency shall issue a final decision within sixty

(60) days of receipt of appellant's request.

A copy of the agency's letter of acknowledgement to appellant and a copy

of the notice that transmits the investigative file and notice of rights

must be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0595)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the appellant. If the agency does not comply with the Commission's

order, the appellant may petition the Commission for enforcement of

the order. 29 C.F.R. �1614.503 (a). The appellant also has the right

to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.408, 1614.409, and 1614.503 (g). Alternatively,

the appellant has the right to file a civil action on the underlying

complaint in accordance with the paragraph below entitled "Right to File

A Civil Action." 29 C.F.R. �� 1614.408 and 1614.409. A civil action for

enforcement or a civil action on the underlying complaint is subject to

the deadline stated in 42 U.S.C. �2000e-16(c) (Supp. V 1993). If the

appellant files a civil action, the administrative processing of the

complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. �1614.410.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0795)

The Commission may, in its discretion, reconsider the decision in this

case if the appellant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. New and material evidence is available that was not readily available

when the previous decision was issued; or

2. The previous decision involved an erroneous interpretation of law,

regulation or material fact, or misapplication of established policy; or

3. The decision is of such exceptional nature as to have substantial

precedential implications.

Requests to reconsider, with supporting arguments or evidence, MUST

BE FILED WITHIN THIRTY (30) CALENDAR DAYS of the date you receive this

decision, or WITHIN TWENTY (20) CALENDAR DAYS of the date you receive

a timely request to reconsider filed by another party. Any argument in

opposition to the request to reconsider or cross request to reconsider

MUST be submitted to the Commission and to the requesting party

WITHIN TWENTY (20) CALENDAR DAYS of the date you receive the request

to reconsider. See 29 C.F.R. �1614.407. All requests and arguments

must bear proof of postmark and be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark,

the request to reconsider shall be deemed filed on the date it is received

by the Commission.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely. If extenuating circumstances

have prevented the timely filing of a request for reconsideration,

a written statement setting forth the circumstances which caused the

delay and any supporting documentation must be submitted with your

request for reconsideration. The Commission will consider requests

for reconsideration filed after the deadline only in very limited

circumstances. See 29 C.F.R. �1614.604(c).

RIGHT TO FILE A CIVIL ACTION (R0993)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court. It is the position of the Commission that you

have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. You should be aware, however, that courts in some

jurisdictions have interpreted the Civil Rights Act of 1991 in a manner

suggesting that a civil action must be filed WITHIN THIRTY (30) CALENDAR

DAYS from the date that you receive this decision. To ensure that your

civil action is considered timely, you are advised to file it WITHIN

THIRTY (30) CALENDAR DAYS from the date that you receive this decision

or to consult an attorney concerning the applicable time period in the

jurisdiction in which your action would be filed. In the alternative,

you may file a civil action AFTER ONE HUNDRED AND EIGHTY (180) CALENDAR

DAYS of the date you filed your complaint with the agency, or filed your

appeal with the Commission. If you file a civil action, YOU MUST NAME

AS THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY

HEAD OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME

AND OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work.

Filing a civil action will terminate the administrative processing of

your complaint.

RIGHT TO REQUEST COUNSEL (Z1092)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. �2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. ��791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

April 2, 1999

DATE Ronnie Blumenthal, Director

1The agency did not provide any EEO

records regarding the alleged December

1994, July 9, 1995, and August 18,

1995 contacts.

2The EEO Counselor did not identify the two issues.

3The EEO Counselor did not provide any explanation why or when her

"notes" were destroyed.

4The EEO Counselor did not elaborate further on this conclusion.

5The EEO Counselor does not indicate specifically when the non-selection

was discussed but as noted hereinbefore, the agency was specifically

ordered by the Commission in its prior decision to obtain an affidavit

from the Counselor with whom appellant met in January 1995.

6The agency asserts for the first time on appeal that appellant's formal

complaint was untimely filed, stating that appellant should have filed

a formal complaint in December 1994 and January 1995 after seeking EEO

counseling. Since this argument was not raised or addressed by the agency

in its final decision when it dismissed the allegation, it is improper

for the agency to raise this argument on appeal. Moreover, there is no

evidence in the record that appellant was issued a notice of right to file

a formal complaint by the agency in either December 1994 or January 1995.