Richard A. Masterson, Complainant,v.Gale A. Norton, Secretary, Department of the Interior, Agency.

Equal Employment Opportunity CommissionJun 25, 2002
01992292 (E.E.O.C. Jun. 25, 2002)

01992292

06-25-2002

Richard A. Masterson, Complainant, v. Gale A. Norton, Secretary, Department of the Interior, Agency.


Richard A. Masterson v. Department of Interior

01992292

June 25, 2002

.

.

Richard A. Masterson,

Complainant,

v.

Gale A. Norton,

Secretary,

Department of the Interior,

Agency.

Appeal No. 01992292

Agency Nos. OS-96-010; OS-98-008

DECISION

Complainant timely initiated an appeal from a final agency decision

(FAD) concerning his complaint of unlawful employment discrimination

in violation of Title VII of the Civil Rights Act of 1964 (Title VII),

as amended, 42 U.S.C. � 2000e et seq. The appeal is accepted pursuant

to 29 C.F.R. � 1614.405. Complainant alleged that he was discriminated

against on the bases of race (White) and sex (male) when:

(1) he received the rating of �Unacceptable� on his performance evaluation

for the 1994-1995 rating period;

(2) he was placed on a performance improvement plan (PIP) effective

January 1996;

(3) he was denied a within grade increase on December 11, 1995;

(4) he received a directed reassignment to the Complaints Processing

Unit;

In addition to the above cited bases, complainant alleged discrimination

based on age (DOB: 5/23/37) and reprisal (prior EEO activity) when:

(5) he was subjected to a hostile work environment;

(6) he was constructively discharged.

The record reveals that during the relevant time, complainant was employed

as an Equal Employment Opportunity Specialist GM-260-14 in the Office

of the Secretary, Interior Service Center. Believing he was a victim

of discrimination, complainant sought EEO counseling and subsequently

filed a formal complaint on April 2, 1996 and March 30, 1997. At the

conclusion of the investigation, complainant was informed of his right

to request a hearing before an EEOC

Administrative Judge or alternatively, to receive a final decision by

the agency. Complainant requested that the agency issue a final decision.

In its FAD, the agency concluded that complainant established a

prima facie case of race and sex discrimination when he was issued a

rating of �Unacceptable� because other female employees who were not

Caucasian and who were also of the same grade level, received higher

performance ratings during the same rating period. The agency concluded

that it stated legitimate non-discriminatory reasons for the rating

which complainant failed to show were a pretext for discrimination.

Specifically, the agency's Director of the Office of Equal Opportunity

(OEO) (RMO1) stated that complainant was responsible for writing final

agency decisions in cases alleging violations of civil rights laws

but that his decisions required numerous changes and editing and were

not written in a thorough, logical and organized manner. Further, RMO1

stated complainant's decisions were not written in a manner in which the

intended reader could easily understand with supporting conclusions.

In addition, RMO1 stated complainant's policy directives and letters

required substantial editing and revisions.

RMO1 further testified that complainant had only completed 15 decisions

in the rating period which was extremely low for what is expected of an

employee of complainant's grade level. She stated that four decisions

were issued beyond the 60-day time limit stated in the regulations and

that five decisions were five months old.

In the critical element of complainant's performance standards

requiring him to track the status of cases, RMO1 stated complainant

failed to implement an automated tracking system to ensure the cases

were completed in a timely manner. Under the critical element requiring

examination of cases for early resolution, the complainant had not made

any recommendations to settle any cases or made it standard practice

for his team members to seek early resolution of their cases.

The agency found that it is standard personnel practice to place an

employee on a performance improvement plan (PIP) and to deny a within

grade increase when an employee has an unsatisfactory performance rating.

The within grade increase had been processed in complainant's case,

but was not implemented when the personnel office received notice of an

unacceptable rating. After the complainant successfully completed the

performance improvement plan, the within grade increase was effected.

Therefore, the agency concluded complainant did not show that either the

PIP or the within grade increase denial were motivated by discrimination.

The agency found that complainant established a prima facie case of race

and sex discrimination when he was reassigned to the Complaint Processing

Unit (CPU) because four White employees were assigned to CPU with only

one assigned to the policy unit compared to six Black employees in the

policy unit and five in the CPU. The agency found that it articulated

a legitimate non-discriminatory reason for assigning complainant to

the CPU - that he had previously worked predominantly in the area of

processing and drafting final agency decisions. Complainant failed

to show, according to the agency, that this reason was a pretext for

discrimination.

In response to complainant's claim that he was subjected to a hostile work

environment, the agency stated that the entire office was understaffed

due to a reduction-in-force (RIF) which reduced the number of employees

writing final agency decisions from seven to two on a full-time basis.

The agency also stated that the automated tracking system did not work

which made it more difficult for staff to track their cases. According

to the agency, although complainant needed improvement in his writing

of decisions, the meetings with him about his PIP were not demeaning

but were intended to communicate the desired standard. Finally, the

discriminatory statements complainant alleged were made by two female

executives in the agency, were not made by complainant's supervisors,

nor did the statements influence the decisions regarding complainant's

performance evaluation, his placement on a PIP, the denial of a within

grade increase or his reassignment to the CPU.

Complainant's Contentions on Appeal

On appeal, complainant contends that the agency failed to articulate with

sufficient clarity a legitimate reason for issuing him an Unacceptable

rating. He contends that there were major inconsistencies in management's

assessment of his performance and that all 3 GS-14 males were rated

unacceptable at the same time all GS-14 females were rated much higher.

Complainant contends he had always been rated �Exceeds Fully Successful�

or �Outstanding� for his entire federal career and that RMO1 had rated

him at least �Fully Successful� for the past two rating periods.

Complainant also alleged that RMO1 lowered other male employees ratings

to promote lesser qualified Black females. Complainant contended that

the agency failed to show which decisions he had written that failed

to meet standards. The agency, he argued, relied on the number of

decisions he wrote in rating his performance unacceptable, but that the

number of decisions an employee wrote was not specifically part of his

performance standards.

Regarding the tracking of cases, complainant argued that the agency

acknowledged it was unable to implement an automated tracking system due

to the failure of the system it obtained to work properly. He tracked

his cases manually, the same way other employees did.

Complainant argued that his directed reassignment to the CPU caused his

job to be in jeopardy because complaint processing was being considered

for contracting outside of the office. He claimed that two Black males

with experience in writing decisions, but who had no experience in policy

making, were unfairly assigned to the more secure policy unit.

Finally, complainant argued that he felt compelled to leave his employment

because he did not receive an updated rating for his PIP performance at

the end of the rating period and thought he might receive a less than

satisfactory rating. This idea was reinforced, he argued, by RMO1's

treatment of another older White male employee who was removed for

poor performance. He also argued that the atmosphere in the office

was permeated with anti-White male bias which was corroborated by the

statements of other White male employees or former employees. He argued

that the number of rewrites of his decisions increased after he was

placed on a PIP and after he contacted an EEO counselor.

ANALYSIS AND FINDINGS

Applying the standards set forth in McDonnell Douglas Corp. v. Green,

411 U.S. 792 (1973); Loeb v. Textron, 600 F.2d 1003 (1st Cir. 1979)

(requiring a showing that age was a determinative factor, in the

sense that "but for" age, complainant would not have been subject to

the adverse action at issue); and Hochstadt v. Worcester Foundation

for Experimental Biology, Inc., 425 F. Supp. 318, 324 (D. Mass.),

aff'd, 545 F.2d 222 (1st Cir. 1976) (applying McDonnell Douglas to

reprisal cases), we find that the agency articulated a legitimate

non-discriminatory reason for giving complainant a rating of Unacceptable

and that complainant failed to demonstrate that the agency's reasons

were a pretext for discrimination. Specifically, complainant failed to

show by a preponderance of the evidence that his work performance was

not at an unacceptable level during the period in question. Moreover,

complainant failed to show by a preponderance of the evidence that any

of the agency's actions were based on his race, sex, age or reprisal.

The record indicates that during the July 1994 to June 1995 rating

period, complainant's supervisor (Black, female) (RMO1) was charged

with rating complainant as well as many other employees, a change from

previous rating periods when she acted only as a reviewing official.

RMO1 indicated that she did not consider complainant's work in previous

performance periods as rated by previous supervisors. She stated that

she expected a higher level of performance from complainant including

less editing and revision of his written products because he was a higher

graded employee and had more experience in writing final agency decisions.

She also stated that employees including complainant were too relaxed

in getting decisions written within the regulatory time frames and that

she wanted to push people to meet the requirement of issuing decisions

on time. RMO1 gave specific testimony about decisions complainant wrote

which failed to meet her standards. Although complainant points to

two other male employees, one White and one Black, who were similarly

rated Unacceptable, the record indicates that a White female employee

was rated minimally successful during the same time period.

According to the testimony of complainant's former supervisor (Puerto

Rican, female), RMO1 had different expectations in how the agency's final

decisions were written. She described the change she experienced in

adjusting to the writing style of RMO1 during the same time period and

that RMO1 reviewed her work in more detail than a previous supervisor.

Thus, she described treatment similar to that described by complainant

while working under RMO1. It was apparent from the record that RMO1

had a different style of writing and that her ratings of complainant

reflected these differences. They were not suggestive, however, of a

discriminatory motive.

The record of investigation outlined the ratings of employees by RMO1 in

the office which indicated that there was a range of ratings of White

and male employees at every level such that it could not be concluded

that complainant's rating was motivated by considerations of race

or sex. That is, for the rating period in question, RMO1 rated as

�Outstanding� one White male, one White female and one Black male.

She rated as �Exceeds expectations� one Black male, and as �fully

successful� one White male, one White female and two Black males.

She rated as minimally successful one White female. RMO1 rated as

�Unacceptable�, two White males and one Black male. Therefore, based

on the evidence as a whole, with respect to his performance evaluation,

the record does not support that complainant's rating was more likely

than not, the product of discriminatory animus based on his race and sex.

After receiving a rating of unacceptable, complainant was placed on a

performance improvement plan (PIP) and under the agency's regulations

could not receive a within grade increase. This occurred beginning in

January 1996 for a ninety day period ending in April 1996. During this

time period, RMO2 (Asian American, female) supervised complainant.

Complainant argues that being placed on a PIP was discriminatory because

it was precipitated by the discriminatory appraisal. Since we conclude

that complainant's rating was not based on discriminatory motives, we

also conclude that placing complainant on a PIP due to his unsatisfactory

performance was not discriminatory. The record discloses that complainant

successfully completed the PIP period and received his within grade

increase in April 1996.

Directed Reassignment

Complainant claimed that he was assigned to the Complaint Processing

Unit (CPU) which under a re-organization was placed under the Interior

Service Center (ISC). Complainant claims that this decision meant

that his job was in jeopardy because the work of the CPU was slated for

elimination under a proposed franchising agreement. Under the proposed

agreement the agency's work of processing complaints would have been

moved to another agency but the employees would not be reassigned.

The record on this issue does not support the complainant's assessment

and does not demonstrate that his assignment to the CPU was done with

discriminatory animus.

Specifically, the record established that nine employees were directed

to report to the newly established CPU under the supervision of RMO2,

and 10 were directed to report to the Policy Unit. Of those reporting

to the allegedly less desirable CPU, five were Black, four were White

and three were Hispanic. This indicated that not only White but a

substantial number of minority employees were also placed in this unit.

In the Policy Unit, the agency placed six Black, one White, one Hispanic,

and two Asian American employees. In addition, contrary to complainant's

claim that males were subjected to particularly harsh treatment and

given less desirable assignments, the report of investigation reflects

that five male employees were re-located to the Policy Unit.

Although the record reflects and RMO2 confirmed, that complaint processing

was being considered for outside contracting, the record indicated that

the franchising agreement was not ratified. Furthermore, there was no

evidence that the employees in the CPU were eliminated from the agency's

workforce thereby dispelling the argument that complainant's position

would be eliminated.

Other evidence that tended to prove the agency's actions with respect to

complainant's employment were not motivated by considerations of race

included the testimony of a Black female employee placed in the CPU.

She stated that under the reduction-in-force (RIF), however, a substantial

majority, 21 out of 32, of those who lost their jobs were Black.

The evidence suggested that employees of all races were affected by the

agency's downsizing not just those in complainant's protected class.

Complainant argued that the atmosphere in the office was permeated

by anti-White male sentiment and that White males were not favored in

the office. We find, however, that the statements to which complainant

alludes were either unreliable hearsay or were attributed to managers

too removed from complainant's direct supervisory chain. Moreover,

complainant failed to establish that such statements, if made, influenced

the decisions made by his own direct line supervisors.

Therefore, based on the evidence as a whole, we cannot conclude that the

decisions affecting complainant were more than likely based on his race

and sex.

Constructive Discharge

Complainant's claim that he was constructively discharged<1> because

of his age and in reprisal for his prior EEO activity must also fail.

In order to prove that he was constructively discharged, complainant

must show (1) the employer subjected him to working conditions that

a reasonable person in the employee's position would find intolerable;

(2) discriminatory conduct created the intolerable working conditions and

(3) the employee resigned involuntarily as a result of the intolerable

working conditions. See e.g. Ward v. Department of the Navy, EEOC

Appeal No. 03A00012 (November 19, 2001).

Complainant claims that only he was subjected to intolerable working

conditions because the office devoted too few resources to his area of

responsibility and that he was subjected to undue scrutiny. For these

reasons, he argues, he expected another negative performance appraisal

and felt compelled to leave. The record discloses that complainant

applied for a vacancy with another federal agency in the spring of 1996

near the end of the PIP period. Complainant successfully completed

the PIP in April 1996 and his within grade increase was approved during

that same month. Although complainant contends he received no written

indication that he had performed in a fully successful manner, we find

that he should have known of his successful completion based on receipt

of his within grade increase effective April 28, 1996.

Furthermore, the evidence does not support that complainant was

subjected to intolerable conditions such that a reasonable person would

involuntarily resign. Instead, the evidence reflects that the entire

office was affected by a staff shortage after 10 employees' positions

were eliminated during a RIF, and that the pressures associated with

this affected all employees not just complainant. As evidence of this,

many employees including RMO1 became responsible for drafting final agency

decisions along with their regular duties in order to assist complainant

and those in the CPU responsible for drafting final agency decisions.

Complainant complained that the absence of an automated tracking system

adversely affected his ability to efficiently track his cases, but the

testimony of other employees indicated they had the same difficulty.

Complainant's contention that he was subjected to age discrimination must

also fail because the record does not reflect that �but for his age�, he

would not have been forced to leave his position. See Loeb v. Textron,

600 F.2d 1003 (1st Cir. 1979) (requiring a showing that age was a

determinative factor, in the sense that "but for" age, complainant would

not have been subject to the adverse action at issue). Rather, the record

reflects that all but one employee in this office were over the age of 40.

In the allegedly more favorable Policy Unit, there were nine employees

over the age of 40 including one GS-14 employee age 60 at the time of

the investigation, and only one under the age of 40. Two employees in

the Policy Unit were age 47 at the time of the investigation.

Therefore, based on our consideration of the evidence as whole, we

conclude that complainant failed to demonstrate by a preponderance of the

evidence that his age influenced the decisions governing his employment

during the time in question.

Reprisal

Complainant can establish a prima facie case of reprisal discrimination

by presenting facts that, if unexplained, reasonably give rise to an

inference of discrimination. Specifically, complainant must show that:

(1) he engaged in a protected activity; (2) the agency was aware of

his protected activity; (3) subsequently, he was subjected to adverse

treatment by the agency; and (4) a nexus exists between the protected

activity and the adverse action. See Whitmire v. Department of the Air

Force, EEOC Appeal No. 01A00340 (September 25, 2000). In this case,

complainant established that he engaged in protected activity beginning

with his contact with an EEO counselor in December 1995, both RMO1

and RMO2 were aware that he had participated in protected activity and

arguably, he was subjected to adverse treatment when he was placed on

a PIP effective January 1996. Complainant failed to prove, however,

that there was a nexus between his protected activity and his ultimate

resignation from the agency. Many of the discussions between complainant

and RMO1 regarding his unacceptable performance and his ultimate rating

of unacceptable occurred beginning in June 1995, prior to complainant's

protected activity. The Commission has also found that many of the

incidents alleged to have created intolerable working conditions were

not due to intentional discrimination but resulted from the lack of

resources and a significant reduction in staff. We find, therefore,

that complainant failed to establish a nexus

between his EEO activity and the working conditions in the office or

his eventual resignation from the agency.

CONCLUSION

Therefore, after a careful review of the record, including complainant's

contentions on appeal, the agency's response, and arguments and evidence

not specifically addressed in this decision, we AFFIRM the agency's

final decision.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited

circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which

to file a civil action. Both the request and the civil action must be

filed within the time limits as stated in the paragraph above ("Right

to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

June 25, 2002

Date

1The Merit Systems Protection Board (MSPB) has jurisdiction over mixed

case complaints which allege discrimination in a termination or separation

action. Complainant's claim of constructive discharge was potentially

an issue within the jurisdiction of the MSPB but because we find he did

not prove he resigned involuntarily, we decline to refer the matter to

the MSPB at this juncture. See e.g. Ward v. Department of the Navy,

EEOC Appeal No. 01994334 (December 21, 2001).