Rebecca Lopez-Rosende, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionNov 29, 2004
01A41339_r (E.E.O.C. Nov. 29, 2004)

01A41339_r

11-29-2004

Rebecca Lopez-Rosende, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Rebecca Lopez-Rosende v. United States Postal Service

01A41339

November 29, 2004

.

Rebecca Lopez-Rosende,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 01A41339

Agency No. 4F-920-0237-97

Hearing No. 340-98-3967X

DECISION

Complainant filed an appeal with this Commission on December 10, 2003,

seeking a determination whether the agency has fully complied with its

notice of final action.

In her complaint, complainant identified the following issues:

Was complainant discriminated against on the bases of her disability

and retaliated against for prior EEO activity when her supervisor would

not allow her to throw mail and denied her overtime during the period

of May 27, 1997, through December 1998;

Was complainant discriminated against on the bases of religion and

retaliated against for prior EEO activity when her supervisor told her

she could not pray or talk about Jesus at work during the period of May

27, 1997, through December 1998.

Was complainant discriminated against on the bases of disability and

retaliated against for prior EEO activity when her supervisor reprimanded

and belittled her in front of her co-workers by making her sit on a

chair next to the bathroom and in the break room on several occasions

during the period of May 27, 1997, through December 1998.

Was complainant discriminated against on the bases of disability and

retaliated against for prior EEO activity when complainant's supervisor

denied her request for schedule changes to avoid using sick leave so

she could go to doctor appointments related to her on the job shoulder

injury during the period of July 17, 1997, through August 21, 1997;

Was complainant retaliated against for prior EEO activity when

complainant's supervisor and the postmaster issued her a seven-day

suspension for failure to follow instructions/unacceptable conduct on

July 16, 1997;

Did the agency fail to allow complainant reasonable time to process her

EEO complaint in preparation for the hearing process and/or compensate

complainant for the time she would have otherwise been entitled to if

the agency had granted her request.<1>

At the conclusion of the investigation, complainant requested a hearing

before an EEOC Administrative Judge (AJ). Following a hearing, the AJ

issued a decision dated September 30, 2002, finding that complainant

was discriminated against on the bases of disability and reprisal

with regard to issues (1), (2), and (4). With regard to issue (3),

the AJ found that complainant was discriminated against on the basis of

reprisal, but found that complainant failed to establish that she was

discriminated against with regard to disability. With regard to issue

(5), the AJ found that complainant was discriminated against in reprisal

for prior EEO activity but found that she was not discriminated against

with regard to disability. With regard to issue (6), the AJ found that

the agency's denial of official time beyond complainant's normal tour

of duty was unreasonable.

As corrective action, the AJ ordered the following relief:

The agency shall review the ETC records for the time period of May 27,

1997, through November 15, 1997, and determine the amount of equitable

opportunities for overtime that were denied the complainant in accordance

with the findings herein and pay the complainant back pay with interest

for this denial of overtime.

The agency shall provide the complainant with religious accommodations

in the workplace that are not an undue hardship on postal operations.

The agency shall restore the complainant's leave she had to use when she

was denied the requested schedule changes during the period of July 17,

1997 through August 21, 1997. The agency shall treat all future such

requests the same as it does any other employee not in her protected

classes.

The agency shall remove any and all references to the 7-day suspension,

including the LOW, from her personnel records. Since the 7-day suspension

was found to be based on unlawful discrimination, the LOW that resulted

from the reduction of the 7-day suspension through the grievance process

is still tainted with the unlawful stench; hence, it shall be removed

from her personnel record as well.

The agency shall pursue corrective action with the relevant management

officials who made the unlawful discriminatory and reprisal-based

decisions referenced herein. Such corrective action shall include, but

is not limited to, EEO awareness training, especially focusing on hostile

work environments, disability discrimination, religious accommodation,

and reprisal-based actions. To the extent that the agency still has

functional control over those employees responsible for the illegal

actions, the agency shall require these employees to attend a minimum

of eight (8) hours of EEO awareness training.

The agency shall prominently post at the agency's Apple Valley Office,

a notice of finding of discrimination in conformity with Appendix A of

29 C.F.R. Part 1614. The notice shall indicate that it is being posted

pursuant to this Order.

The agency shall restore to the complainant all leave, compensation

and benefits, overtime she would have worked, including applicable

within-grade increases, and cost-of-living increases, with interest,

for those periods of time referenced in this decision.

The agency shall offer the complainant all equitable relief she would

have otherwise been entitled to absent the unlawful discrimination

and retaliation, including equitable opportunities for overtime in the

future based upon her seniority on the OTDL and her job skills, with

due consideration allowed for penalty overtime issues only as applied

to all similarly situated employees.

The agency shall compensate the complainant for non-pecuniary damages

in the amount of $35,000.00, and all verifiable costs associated with

the successful prosecution of this case. . . .

Thereafter, the agency issued a Notice of Final Action on November 20,

2002, fully implementing the AJ's decision and the relief awarded.

In a letter dated October 1, 2003, complainant contacted the agency

alleging that it failed to comply with the corrective actions listed

as numbers (1), (3), (5), (7), and (8) of the agency's decision.

Complainant filed the present appeal on December 10, 2003, regarding

the agency's failure to comply with corrective actions (1), (3), (5),

(7), and (8) of the agency's decision.

Subsequently, the agency issued a final decision dated December 12, 2003,

regarding complainant's claim that it failed to comply with the agency's

decision. With regard to corrective action (1), the agency noted that

Supervisor A determined that complainant was entitled to 32.75 hours of

overtime and stated that this has been forwarded for payment processing.

With regard to corrective action (3), the agency noted that Supervisor A

reviewed complainant's clock rings and found no leave was used during

the relevant time period. With regard to corrective action (5), the

agency stated that eight hours of training was given on June 4, 2003.

With regard to corrective action number (7), the agency stated that

other than overtime, no other loss of leave, compensation or benefits

has been identified. With regard to corrective issue (8), the agency

noted that other than overtime, no other loss of leave, compensation or

benefits has been identified.

The record contains a June 13, 2003 signed statement from Supervisor A

stating that complainant was by-passed for overtime in the amount of 32.75

hours. Additionally, the record contains a Class Roster for June 4, 2003

for class location S.B.P.D.C. This roster does not contain a course title

or list the length of the class. Finally, the record contains a June

16, 2003 signed statement from Supervisor A stating that: (1) religious

accommodations have been made for complainant; (2) no leave was used by

complainant for the period of July 17, 2003, through August 21, 2003;

(3) as of April 30, 2003, the Letter of Warning for conduct was not in

complainant's OPF; and (4) the EEO posting was removed on April 17, 2003.

Upon review, the Commission is unable to determine whether the agency

complied with corrective action (1), as stated in the agency's final

action. Under corrective action (1), the agency was required to review

the ETC records for the time period of May 27, 1997, through November 15,

1997, and determine the amount of equitable opportunities for overtime

that were denied the complainant and pay the complainant back pay

with interest for this denial of overtime. The record reveals that the

agency determined complainant was entitled to payment for 32.75 hours for

the relevant time period. We note that complainant does not challenge

this determination. However, the agency failed to show that payment

of the specified overtime was provided. Therefore, we shall remand the

matter so that the agency may supplement the record with evidence showing

whether it has paid complainant for the specified 32.75 hours of overtime.

With regard to provision (3) of the ordered corrective action, the

Commission finds that complainant has failed to show that the agency

is not in compliance with this provision. According to provision (3),

the agency was to restore complainant's leave used during July 17, 1997,

through August 21, 1997. The agency stated that complainant used no

leave during this period. Complainant does not challenge the agency's

assertion on appeal. Thus, we find that complainant failed to show that

the agency was not in compliance with corrective action (3).

With regard to corrective action (5), the Commission is unable to

determine whether the agency complied with corrective action (5), as

stated in the agency's final action. Pursuant to corrective action (5),

the agency was required to pursue corrective action with the relevant

management officials who discriminated against complainant, including, a

minimum of eight (8) hours of EEO awareness training. Although the agency

stated that the required eight hours of training was conducted on June

4, 2003, and provides a training roster for June 4, 2003, we note that

the roster fails to identify the name of the training course conducted

or the length of that course. Thus, we shall remand the matter so that

the agency may supplement the record with evidence showing whether it has

complied with the relief provided in provision (5) of the ordered relief.

With regard to corrective action (7), the Commission finds that

complainant failed to show that the agency is not in compliance with

this provision. Pursuant to provision (7), the agency was required to

restore to the complainant all leave, compensation and benefits, overtime

she would have worked, including applicable within-grade increases,

and cost-of-living increases, with interest, for those periods of time

referenced in this decision. The agency determined that the only loss

due complainant was the 32.75 hours of overtime. Complainant does not

challenge the agency's assertion or claim that she was due any other

benefits as a result of the discrimination. Thus, we find complainant

failed to show non-compliance with corrective action (7) that is somehow

distinguishable from the alleged non-compliance with corrective action

(1).

Finally, with regard to corrective action (8), the Commission finds that

complainant failed to show that the agency is not in compliance with this

provision. According to provision (8), the agency was required to offer

complainant all equitable relief she would have otherwise been entitled to

absent the unlawful discrimination and retaliation, including equitable

opportunities for overtime in the future based upon her seniority on

the OTDL and her job skills, with due consideration allowed for penalty

overtime issues only as applied to all similarly situated employees.

The agency determined that the only loss identified was the 32.75 hours

of overtime. The agency found no other loss of leave, compensation,

benefits was due complainant. Complainant does not challenge the

agency's assertion or claim that she was due any other benefits as a

result of the discrimination. Thus, we find complainant failed to show

non-compliance with corrective action (8) that is somehow distinguishable

from the alleged non-compliance with corrective action (1).

Accordingly, the agency's final decision regarding corrective action

(1) and (5) is VACATED and the matter is REMANDED for a supplemental

investigation. The agency's final decision regarding corrective action

(3), (7), and (8) is AFFIRMED.

ORDER

The agency shall supplement the record with documentation showing

whether it has complied with provisions (1) and (5) of the corrective

action specified in the agency's final action. Specifically, the agency

shall provide evidence showing complainant was paid for the 32.75 hours

she was denied for the time period of May 27, 1997 through November

15, 1997. Additionally, the agency shall provide evidence indicating

whether it has provided EEO awareness training for eight hours for the

relevant management officials who committed the unlawful discrimination

against complainant. Within 30 days of the date this decision becomes

final, the agency shall issue a decision on whether the agency breached

corrective actions provisions (1) and (5). A copy of the decision must

be submitted to the Compliance Officer, as referenced herein.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (T0900)

This decision affirms the agency's final decision/action in part, but it

also requires the agency to continue its administrative processing of a

portion of your complaint. You have the right to file a civil action in

an appropriate United States District Court within ninety (90) calendar

days from the date that you receive this decision on both that portion

of your complaint which the Commission has affirmed and that portion

of the complaint which has been remanded for continued administrative

processing. In the alternative, you may file a civil action after

one hundred and eighty (180) calendar days of the date you filed your

complaint with the agency, or your appeal with the Commission, until

such time as the agency issues its final decision on your complaint.

If you file a civil action, you must name as the defendant in the

complaint the person who is the official agency head or department head,

identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. If you file

a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

November 29, 2004

__________________

Date

1This issue was added after complainant

provided notification to the concerned agency representative.