Patrick Kenney, Complainant,v.Jo Anne B. Barnhart, Commissioner, Social Security Administration, Agency.

Equal Employment Opportunity CommissionMar 29, 2005
07a50036 (E.E.O.C. Mar. 29, 2005)

07a50036

03-29-2005

Patrick Kenney, Complainant, v. Jo Anne B. Barnhart, Commissioner, Social Security Administration, Agency.


Patrick Kenney v. Social Security Administration

07A50036

March 29, 2005

.

Patrick Kenney,

Complainant,

v.

Jo Anne B. Barnhart,

Commissioner,

Social Security Administration,

Agency.

Appeal No. 07A50036

Agency No. 03-0291-SSA

Hearing No. 260-04-00133X

DECISION

The agency issued a Notice of Final Action dated December 27,

2004, declining to implement the decision of an EEOC Administrative

Judge finding that the agency discriminated against complainant and

simultaneously filed the present appeal.<1>

ANALYSIS

During the relevant time, complainant was employed as an Attorney Advisor,

GS-12, with the agency's Milwaukee Office of Hearings and Appeals (OHA).

The record reveals that complainant earned his law degree in 1984 and

began working with the agency in 1985 as an Attorney Advisor for the

agency's Chicago South Office. In 1987, complainant transferred to the

Milwaukee Hearing Office. Complainant received a temporary promotion in

July 1995 to the position of Senior Attorney Advisor, GS-13. When this

temporary position ended in July 1998, complainant returned to his GS-12

Attorney Advisor position.

In May 2002, the Hearing Office Director of the Milwaukee Hearing

Office (Hearing Office Director) sent out an electronic mail message

asking the hearing employees if anyone was interested in a temporary

detail to a Group Supervisor position. Three individuals applied and

Person A, a paralegal writer, was selected.<2> In July 2002, a Group

Supervisor position, GS-13, was posted and thirteen individuals applied,

including complainant and Person A. In December 2002, the Hearing Office

Director selected Person B, a non-attorney and the youngest applicant.

In December 2002, the Hearing Office Director selected Person C to fill a

temporary detail to a Group Supervisor position, which was not posted.<3>

The promotion was non-competitive and no applications were solicited

for the detail. Person C started the detail to the Group Supervisor

position on December 29, 2002. A Supervisory Attorney Advisor position

was posted from January 20, 2003, to February 12, 2003, for which

complainant applied. In December 2002, an Administrative Law Judge

(ALJ) from the Detroit Office transferred to the Milwaukee Office

and was assigned as the Hearing Office Chief ALJ. The Chief ALJ was

the selecting official for the Supervisory Attorney Advisor position.

Complainant and five other applicants were put on the best qualified

list which was issued February 27, 2003. On March 4, 2003, the Chief

ALJ selected Person C, the youngest applicant for the position. On the

same day, the Regional Chief ALJ concurred with the Chief ALJ's selection.

Complainant filed a formal complaint dated May 12, 2003, alleging that he

was subjected to discrimination on the basis of age (52) when: on March

4, 2003, complainant was not selected for the position of Supervisory

Attorney Advisor. Following the completion of the investigation of his

complaint, complainant requested a hearing before an EEOC Administrative

Judge (AJ) on his complaint.

Complainant's complaint was forwarded to the EEOC's Milwaukee District

Office and assigned to an AJ. A hearing was held on March 18, 2004,

with testimony from complainant and six other witnesses. The AJ found

that complainant established a prima facie case of age discrimination in

that he is over 40, applied for and was qualified for the Supervisory

Attorney Advisor position, and was rejected for that position in favor

of a significantly younger candidate (under 40 years of age).

The AJ noted that the agency presented several legitimate

non-discriminatory reasons for choosing the selectee over complainant.

The Hearing Office Director testified that while the selectee was new

to the Milwaukee Office, he had excellent credentials, had supervisory

experience, had shown initiative in volunteering to participate in a

voice-recognition software training, and had better interpersonal skills

than complainant.

The AJ found that complainant established that the agency's reasons for

his non-selection were pretext for discrimination. The AJ found that

complainant was extremely qualified for the position at issue. The AJ

noted complainant had superior performance, was considered by many of the

agency's Milwaukee judges to be the best decision writer in the office,

and assisted others in questions they had. The AJ noted that the selectee

was an agency employee since 1997 and that complainant had been employed

with the agency since 1985 and during that time complainant had gained

relevant experience.

The AJ noted that the Hearing Office Director stated that she believed

the selectee was superior because he had shown initiative in volunteering

to participate in a voice-recognition software training. The AJ noted,

however, that the agency's records suggest that the selectee attended

the voice-recognition training after he was selected for the Supervisory

Attorney Advisor position. Further, the Hearing Office Director testified

that she recommended the selectee because he had prior supervisory

experience during his detail as a Group Supervisor. However, the AJ noted

that the selectee was chosen for this detail on a non-competitive basis

by the Hearing Office Director. Additionally, the AJ recognized that

complainant served as temporary Senior Attorney Adviser from July 1995,

though July 1998, which he stated was apparently not given any weight

by the Hearing Office Director when she made her recommendation.

Further, the AJ noted that the Hearing Office Director gave complainant an

unfavorable recommendation for the position at issue because she believed

he had poor interpersonal skills, had an abrasive manner, was not willing

to work with management to achieve goals, was not willing to participate

in anything and did not interact with the rest of the staff. The AJ

found the Hearing Office Director's testimony regarding complainant's

interpersonal skills was not credible. The AJ noted that the testimony at

the hearing revealed that complainant was well liked by his co-workers,

socialized with them out of work, and was sought after to help resolve

office conflicts. Further, the AJ noted that the Hearing Office Director

contradicted her statement that complainant had poor interpersonal skills

as attested to by the fact that she asked complainant to act as the

office's EEO Counselor, just prior to the selection decision at issue.<4>

The AJ found that the Hearing Office Director was not credible in that she

tried to distance herself from complainant's non-selection and claimed

that her only role in the selection was over casual conversations that

she and the Hearing Office Chief Administrative Law Judge (ALJ), the

selecting official, had over coffee. However, the AJ noted that the

Chief ALJ, stated that his involvement in the selection was very limited

because he was new to the Milwaukee Office at the time. He stated

that he did not know the candidates and relied almost exclusively on

the recommendations of the Assistant District Manager. Finally, the AJ

found that the manner in which complainant was rejected in favor of the

selectee, installs no confidence in the decision-making process. The AJ

noted that no interviews were held with any of the candidates and that

neither the Chief ALJ or the Regional Chief ALJ the concurring official,

discussed the applicants' qualifications with their supervisors or the

ALJs with whom they worked. The AJ found that the Hearing Office Director

was the decision-maker for the position at issue and not the Chief ALJ

nor the Regional ALJ. Thus, based on complainant's qualifications,

the falsity of the agency's stated non-discriminatory reasons for its

decision, and the Hearing Office Director's lack of credibility, the AJ

found that complainant's non-selection was based on age.

The agency issued a Notice of Final Action dated December 27, 2004,

declining to implement the AJ's decision finding discrimination based on

age and simultaneously filed the present appeal. In its appellate brief,

the agency argued that the AJ lacked substantial evidence to support

her factual findings that complainant was superior to the selectee, that

the selecting and concurring officials were not credible, and that the

agency's legitimate non-discriminatory reasons were pretext. The agency

stated that complainant did not have any agency or other supervisory

experience while the selectee had supervisory experience with the agency

and formal teaching experience outside the agency. The agency claimed

that while complainant had a longer tenure with the agency than the

selectee, there is no evidence in the record to support a finding that

his qualifications for a supervisory position were clearly superior

to the selectee. The agency acknowledged complainant's three-year

detail but pointed out that the position as a Supervisory Attorney

Advisor required different skills than the Attorney Advisor position.

The agency claimed that complainant's promotion as a Senior Attorney

Advisor required him �to perform substantially the same duties as he had

performed as an Attorney-Advisor.� The agency claimed complainant did

not have relevant experience with the remainder of duties which comprise

the majority of the supervisory job, such as performing clerical functions

and overseeing and ensuring production. The Agency noted that complainant

�rebelled when management required him to perform clerical duties� and

with regard to the introduction of the use of voice recognition software

�objected� to its implementation and �even after one year after voice

recognition software was introduced . . . was still not using it as

much as his supervisors wanted.� In contrast, the agency noted that

the selectee volunteered to attend voice recognition software training.

The agency stated that assuming arguendo, that performing well as an

Attorney Advisor translates into performing well as a supervisor, the

selectee was a superior Attorney Advisor over the selectee. The agency

cites the nine awards earned by the selectee in his seven years working

with the agency versus the four awards earned by complainant in his

nineteen year tenure with the agency. The agency also argues that

complainant's application shows his deficiencies as a candidate in that

it is typewritten and contains typographical errors while the selectee's

application was digitally generated.

Additionally, the agency argues that the AJ erred in failing to evaluate

the credibility of the selecting and concurring officials and ignoring

their stated legitimate non-discriminatory reasons for choosing the

selectee over complainant. The agency argues that the AJ incorrectly

found the Hearing Office Director the decision-maker for the supervisory

position, despite her testimony and documentary evidence that she played

no formal role in the decision-making process. The agency argues that

the AJ's credibility assessment of the Hearing Office Director was not

based on substantial evidence. However, the agency states that even if

deference is given to the AJ's credibility assessment of the Hearing

Office Director, the AJ failed to make a credibility finding of the

concurring official who stated that he found the selectee had supervisory

experience and was personally familiar with the selectee's supervisory

abilities. The agency also argues that the AJ ignored the testimony of

the selecting official, who stated he relied upon factors other than the

Hearing Office Director's recommendation. The agency notes that the

selecting official stated that the selectee's background was clearly

laid out in his application, including his past work activities, his

assistance to co-workers in helping them perform their jobs better, and

his other efforts in supervisory and teaching functions while complainant

presented no such qualifications on his application. The agency also

argues that the AJ incorrectly found that neither the selecting or

concurring officials discussed the applicants' qualifications with their

supervisors. The agency states that the selecting official testified

that he discussed complainant's qualifications with the Hearing Office

Director, complainant's second-line supervisor. The agency notes that

neither the selecting nor concurring officials were required to discuss

the candidates' qualifications with all the ALJs in the Milwaukee Office.

Finally, the agency argues that the AJ's credibility determination of

the Hearing Office Director was not supported by substantial evidence.

With regard to the Hearing Office Director's testimony regarding the

voice recognition software training that she �was quite sure that

[the selectee] had volunteered for this training even before he began

his temporary detail as supervisor� the agency argues that its records

show her recollection was correct. The agency produces November 2002 and

February 2003 electronic mail messages in support of its position. First,

the agency provides a series of electronic mail messages from November

2002, on the subject of �SURVEY OF INTERESTED SPEECH RECOGNITION USERS�

which indicates the selectee is interested in speech recognition use.

Additionally, the agency provided, for the first time on appeal, a

series of electronic mail messages from February 2003, regarding Speech

Recognition Training indicating that a two-day train-the-trainer training

session is scheduled for February 25, 2003.

In response, complainant contends that the AJ's decision correctly

summarized the facts and reached the appropriate conclusions of law.

First, complainant argues that the AJ's findings with regard to his

experience for the position at issue were supported by substantial

evidence. Specifically, complainant notes that he and the selectee both

advanced to the GS-12 level within the same period of time. He also

notes that on his resume he identified two previous positions held with

non-agency employers containing relevant experience for the supervisory

position at issue in this case. Complainant contends that the only

supervisory experience the selectee had was for the few months he had the

temporary group supervisor position, which he obtained non-competitively

from the Hearing Office Director. Further, complainant argues that

the agency inappropriately minimized his temporary promotion to Senior

Attorney Advisor, a GS-13 level position, which he held for three years.

Complainant states that the Senior Attorney Advisor position involved

greater responsibility and coordination with office staff. With regard

to the agency's argument that complainant obtained less awards than the

selectee over his longer tenure with the agency, complainant states that

he simply chose to identify only his most recent awards on his application

and even failed to mention his most recent award, which the Hearing Office

Director herself awarded him. Additionally, complainant notes that the

agency failed to mention that prior to the mid 1990's, if an individual

received an �outstanding� performance appraisal he would get an early

and immediate step increase in pay, in lieu of any performance award.

Complainant notes that his performance evaluations in the late 1980's and

early 1990's, makes it clear that he received a number of step increases

because of outstanding evaluations. Complainant also argues that he

has greater educational experience than the selectee.

Additionally, complainant argues that the AJ's finding of pretext is

supported by substantial evidence. Specifically, complainant notes that

the Regional Chief ALJ testified of his �personal� experience with the

selectee which came from a one or two-day visit to the Milwaukee Office

in February 2003. Complainant argues that it was clear that the Regional

Chief ALJ was �rubber-stamping� the selection. Complainant states that

the AJ correctly found the Hearing Office Director lacked credibility.

Specifically, complainant reiterates that the Hearing Office Director's

reliance on the selectee's volunteering for voice recognition software

training was misplaced as the training did not occur until after the

selection was made. Finally, complainant notes that the November 2001

and February 2003 electronic mail messages supplied by the agency on

appeal do not establish that this training occurred prior to Person C's

selection for the position at issue. Thus, complainant requests that

the Commission uphold the decision of the AJ.

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as �such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion.� Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a

de novo standard of review, whether or not a hearing was held.

After a careful review of the record, the Commission finds that the AJ's

findings of fact are supported by substantial evidence in the record

and that the AJ's decision properly summarized the relevant facts and

referenced the appropriate regulations, policies, and laws. We note

that agency failed to present evidence to disturb the AJ's credibility

determination as to the testimony of the Hearing Office Director.

We discern no basis to disturb the AJ's decision. We find that the AJ

correctly determined that complainant established his prima facie case

of age discrimination, that the agency reasons for its actions were

pretextual, and that the agency's action were motivated by discrimination

on the basis of age. The Commission finds no reason to alter the relief

provided by the AJ and we order the agency to comply with the relief as

reprinted and modified below in the Order.

Accordingly, we REVERSE the agency's final action and REMAND the complaint

to the agency for compliance with the Order herein.

ORDER

Within 30 days of the date this decision becomes final, the agency shall

take the following actions:

The agency shall immediately promote complainant to the position of

Supervisory Attorney Advisor or a substantially equivalent position.

The agency shall determine the appropriate amount of back pay, interest,

and other benefits due complainant pursuant to 29 C.F.R. � 1614.501,

from the date he would have been selected had no discrimination occurred.

The agency shall post a copy of the attached NOTICE TO EMPLOYEES POSTED

BY ORDER OF THE EQUAL EMPLOYMENT OPPORTUNITY COMMISSION in accordance

with the provision herein entitled POSTING ORDER.

The agency shall provide appropriate EEO training to all responsible

agency officials.

The agency shall consider taking appropriate disciplinary action

against the responsible management official. The Commission does not

consider training to be disciplinary action. The agency shall report

its decision to the compliance officer. If the agency decides to take

disciplinary action it shall identify the action taken. If the agency

decides not to take disciplinary action, it shall set forth the reason(s)

for its decision not to impose discipline. If any of the responsible

management officials have left the agency's employ, the agency shall

furnish documentation of their departure date(s).

Documentation of compliance with provisions 1 - 5 of this Order must

be sent to the Compliance Officer as referenced herein.

POSTING ORDER (G0900)

The agency is ordered to post at its Milwaukee Office of Hearings and

Appeals facility copies of the attached notice. Copies of the notice,

after being signed by the agency's duly authorized representative, shall

be posted by the agency within thirty (30) calendar days of the date

this decision becomes final, and shall remain posted for sixty (60)

consecutive days, in conspicuous places, including all places where

notices to employees are customarily posted. The agency shall take

reasonable steps to ensure that said notices are not altered, defaced,

or covered by any other material. The original signed notice is to be

submitted to the Compliance Officer at the address cited in the paragraph

entitled "Implementation of the Commission's Decision," within ten (10)

calendar days of the expiration of the posting period.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0900)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant in

the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court

appoint an attorney to represent you and that the Court permit you

to file the action without payment of fees, costs, or other security.

See Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. �

2000e et seq.; the Rehabilitation Act of 1973, as amended, 29 U.S.C. ��

791, 794(c). The grant or denial of the request is within the sole

discretion of the Court. Filing a request for an attorney does not

extend your time in which to

file a civil action. Both the request and the civil action must be

filed within the time limits as stated in the paragraph above ("Right

to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

__________________

Date

NOTICE TO EMPLOYEES

POSTED BY ORDER OF THE

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

An Agency of the United States Government

This Notice is posted pursuant to an Order by the United States Equal

Employment Opportunity Commission, dated _____________________ ,which

found that a violation of Title VII of the Civil Rights Act of 1964, as

amended, 42 U.S.C. � 2000e et seq. has occurred at the Milwaukee Office

of Hearings and Appeals, Milwaukee, Wisconsin (hereinafter �facility�).

Federal law requires that there be no discrimination against any

employee or applicant for employment because of the person's RACE,

COLOR, RELIGION, SEX, NATIONAL ORIGIN, AGE or PHYSICAL OR MENTAL

DISABILITY with respect to hiring, firing, promotion, compensation,

or other terms, conditions or privileges of employment.

The facility supports and will comply with such Federal law and will

not take action against individuals because they have exercised their

rights under law.

The facility was found to have unlawfully discriminated against an

individual on the basis of age. The agency has been ordered to remedy

the discrimination by: retroactively promoting complainant; paying

back pay, interest and other benefits due; and providing training to

all officials involved in the case. The facility will ensure that

officials responsible for personnel decisions and terms and conditions

of employment will abide by the requirements of all Federal equal

employment opportunity laws.

The facility will not in any manner restrain, interfere, coerce, or

retaliate against any individual who exercises his or her right to

oppose practices made unlawful by, or who participates in proceedings

pursuant to, Federal equal employment opportunity law.

___________________________

Name and Title

Date Posted: _____________________

Posting Expires: _________________

29 C.F.R. Part 16141The record contains a Notice of Appeal/Petition filed

by complainant in which he specifically states that he is not appealing

the AJ's decision but is �simply responding to the agency's rejection of

that decision and its brief in support of their appeal of that decision.�

2The record reveals complainant did not apply for this position.

3Person C earned his law degree in 1996 and began working for the agency

as an attorney in 1997 with the Charlotte Hearing Office. In August

2002, Person C transferred to the OHA, Milwaukee Hearing Office as a

GS-12 Attorney Advisor.

4We note that during the hearing complainant testified that the Hearing

Office Director asked him to act as the office's EEO Director; however,

the Hearing Office Director testified that she did not recall this

incident.