Ora Allen, Complainant,v.Hershel W. Gober, Acting Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity CommissionJan 4, 2001
01a05776 (E.E.O.C. Jan. 4, 2001)

01a05776

01-04-2001

Ora Allen, Complainant, v. Hershel W. Gober, Acting Secretary, Department of Veterans Affairs, Agency.


Ora Allen v. Department of Veterans Affairs

01A05776

January 4, 2001

.

Ora Allen,

Complainant,

v.

Hershel W. Gober,

Acting Secretary,

Department of Veterans Affairs,

Agency.

Appeal No. 01A05776

Agency No. 99-3686

Hearing No. 330-A0-8078X

DECISION

Ora Allen (complainant) timely initiated an appeal from the agency's

final order concerning her equal employment opportunity (EEO) complaint

of unlawful discrimination in violation of Title VII of the Civil Rights

Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq.<1> The

appeal is accepted pursuant to 29 C.F.R. � 1614.405. Complainant alleges

she was discriminated against on the basis of sex when she was subjected

to harassment.<2> In support of this claim, complainant described the

following incidents:

(1) on June 7, 1999, her supervisor (S1) gave her a monthly performance

review, which reflected that she was not performing to her standards

and asked her to sign the review;

(2) her third-line supervisor (S3) continually talks to her in a

negative tone, causing stress and anxiety.

BACKGROUND

The record reveals that complainant, a Loan Officer at the agency's

Regional Office in Houston, Texas, filed a formal EEO complaint with

the agency on July 2, 1999, alleging that the agency had discriminated

against her as referenced above. At the conclusion of the investigation,

complainant received a copy of the investigative report and requested

a hearing before an EEOC Administrative Judge (AJ). The AJ issued a

decision without a hearing, finding no discrimination.<3>

The AJ concluded that complainant failed to establish a prima facie case

of sex discrimination. Specifically, the AJ found that complainant

failed to show that the agency took any action which significantly

changed a term or condition of complainant's employment. The AJ also

held that the events described by complainant were not sufficiently

severe or pervasive to render them harassment. The AJ concluded that

because complainant did not allege actions that rise to level of the

types of actions which give individuals standing under discrimination

laws, she failed to establish a prima facie case of discrimination.

The agency's final order implemented the AJ's decision.

On appeal, complainant contends that she established a prima facie

case of sex discrimination. She notes that the evidence confirms that

S1 consistently made negative comments about her performance, often

making her cry. She argues that similarly situated male employees were

not treated in this manner. She also notes that S1 complained of her

performance even when she was doing well. Complainant then argues that

S3 singled her out and told her not to eat at her desk even though other

employees were allowed to do so. Complainant notes that this treatment

created a hostile work environment. In conclusion, complainant argues

that the agency's claim that complainant's treatment was related to her

performance is false and that this, combined with her prima facie case,

establishes that she was subjected to sex discrimination. In support of

this argument, complainant cites to a recent Supreme Court case in which

the Court ruled that a plaintiff's prima facie case of discrimination,

combined with sufficient evidence to allow a reasonable fact finder to

reject the employer's non-discriminatory explanation, may be adequate to

sustain a finding of intentional discrimination. See Reeves v. Sanderson

Plumbing Products, Inc., 120 S. Ct. 2097 (2000).

In response, the agency notes that complainant did not establish a prima

facie case, as she did not allege actions which rise to the level of

actions which give standing under discrimination laws. The agency argues

that complainant was having performance problems and that comments made

by S3 about keeping food in a working desk area would have been made to

any employee who behaved in this manner.

ANALYSIS AND FINDINGS

Commission regulations allow an AJ to issue a decision without a hearing

when he or she finds that there is no genuine issue of material fact.

This regulation is patterned after the summary judgment procedures

set forth in Rule 56 of the Federal Rules of Civil Procedure. Summary

Judgment is proper when �material facts are not in genuine dispute.� 20

C.F.R. � 1614.109(g). Only a dispute over facts that are truly material

to the outcome of the case should preclude summary judgment. See Anderson

v. Liberty Lobby, Inc. 277 U.S. 242, 248 (1986) (only disputes over

facts that might affect the outcome of the suit under the governing law,

and not irrelevant or unnecessary disputes, will preclude the entry of

summary judgment). For example, when a complainant is unable to set

forth facts necessary to establish one essential element of a prima

facie case, a dispute over facts necessary to prove another element

of the case would not be material to the outcome. Celotex v. Catrett,

477 U.S. 317, 322-323 (1986); EEO-MD-110, at 7-15. The Commission will

apply a de novo standard of review when it reviews an AJ's decision to

issue a decision without a hearing pursuant to 29 C.F.R. � 1614.109(g).

See EEO-MD-110, at 9-16.

After a careful review of the record, we find that the AJ's decision

to issue a finding of no discrimination without a hearing was proper.

The AJ's decision properly summarized the relevant facts and referenced

the appropriate regulations, policies, and laws. As an initial matter,

we note that at certain points complainant appears to be raising a

disparate treatment claim and, at others, a claim of harassment.

Assuming she intended to raise a disparate treatment claim, we

note that complainant failed to establish a prima facie case of sex

discrimination in that she failed to establish that the agency treated

her differently than any other employee. The record reveals that all

employees on complainant's team were given monthly reviews and that

anyone who experienced performance problems was told of these problems.

The record also establishes that although complainant's performance

improved in May 1999, she had performance problems throughout 1999.

Complainant does not dispute these facts.

Furthermore, complainant failed to establish that she was harassed in that

the incidents she described were not sufficiently severe or pervasive

to alter her working conditions. Discussions about work performance

between a supervisor and an employee are a common workplace occurrence

and unless it is reasonably established that the actions were somehow

abusive or offensive, and were taken in order to harass appellant on

the basis of any of her protected class, such every day events are not

sufficiently severe or pervasive so as to offend the general sensibility

of an individual experiencing such occurrences in the workplace. See Long

v. Veterans Administration, EEOC Appeal No. 01950169 (August 14, 1997).

Similarly, comments made by a supervisor, even if made in a �negative

tone,� that are not accompanied by concrete action do not support

a finding of harassment. See Backo v. United States Postal Service,

EEOC Request No. 05960227 (June 10, 1996); Henry v. United States Postal

Service, EEOC Request No. 05940695 (February 9, 1995). Thus, even viewing

the events described by complainant in the light most favorable to her,

they do not establish that she was subjected to harassment.

Lastly, we find that complainant failed to present any evidence

whatsoever that the agency's actions were motivated by a discriminatory

animus toward her sex. Accordingly, we discern no basis to disturb

the AJ's decision. Therefore, after a careful review of the record,

including complainant's contentions on appeal, the agency's response,

and arguments and evidence not specifically addressed in this decision,

we AFFIRM the agency's final order.

We note, however, that the agency failed to address one of the allegations

raised by complainant in her formal complaint. Complainant alleged that

the agency failed to promote her on a number of occasions and rather

than accepting or dismissing this allegation, the agency made no mention

of it. The Commission has held that an agency's failure to address an

allegation raised in a complaint is tantamount to an improper dismissal

of that allegation. See Kapp v. Department of the Navy, EEOC Request

No. 05940662 (January 23, 1995). Therefore, the agency's dismissal

by omission is hereby VACATED and the promotion issue is REMANDED for

further processing in accordance with this decision and the ORDER below.

ORDER (E0900)

The agency is ordered to process the remanded claim in accordance with

29 C.F.R. � 1614.108. The agency shall acknowledge to the complainant

that it has received the remanded claim within thirty (30) calendar

days of the date this decision becomes final. The agency shall issue

to complainant a copy of the investigative file and also shall notify

complainant of the appropriate rights within one hundred fifty (150)

calendar days of the date this decision becomes final, unless the matter

is otherwise resolved prior to that time. If the complainant requests a

final decision without a hearing, the agency shall issue a final decision

within sixty (60) days of receipt of complainant's request.

A copy of the agency's letter of acknowledgment to complainant and a

copy of the notice that transmits the investigative file and notice of

rights must be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0900)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement of

the order. 29 C.F.R. � 1614.503(a). The complainant also has the right

to file a civil action to enforce compliance with the Commission's order

prior to or following an administrative petition for enforcement. See 29

C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g). Alternatively,

the complainant has the right to file a civil action on the underlying

complaint in accordance with the paragraph below entitled "Right to File

A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408. A civil action

for enforcement or a civil action on the underlying complaint is subject

to the deadline stated in 42 U.S.C. � 2000e-16(c)(Supp. V 1993). If the

complainant files a civil action, the administrative processing of the

complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0900)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the office of federal operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (T0900)

This decision affirms the agency's final order in part, but it also

requires the agency to continue its administrative processing of a

portion of your complaint. You have the right to file a civil action in

an appropriate United States District Court within ninety (90) calendar

days from the date that you receive this decision on both that portion

of your complaint which the Commission has affirmed and that portion

of the complaint which has been remanded for continued administrative

processing. In the alternative, you may file a civil action after

one hundred and eighty (180) calendar days of the date you filed your

complaint with the agency, or your appeal with the Commission, until

such time as the agency issues its final decision on your complaint.

If you file a civil action, you must name as the defendant in the

complaint the person who is the official agency head or department head,

identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. If you file

a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

January 4, 2001

Date

1 On November 9, 1999, revised regulations governing the EEOC's

federal sector complaint process went into effect. These regulations

apply to all federal sector EEO complaints pending at any stage in

the administrative process. Consequently, the Commission will apply

the revised regulations found at 29 C.F.R. Part 1614 in deciding the

present appeal. The regulations, as amended, may also be found at the

Commission's website at www.eeoc.gov.

2 In her decision, the administrative judge (AJ) characterized the

complaint as follows: �Was the complainant discriminated against because

of her sex in the terms and conditions of her employment?� However, the

Counselor's Report, notice of accepted issues and report of investigation

reveal that complainant stated her claim in terms of harassment and

raised the two incidents noted above. Despite phrasing the complaint

in different terms, the AJ addressed the incidents cited by complainant

in an appropriate manner.

3 After the case was assigned to an AJ, complainant attempted to amend

the subject complaint to include a claim that she was subjected to race

discrimination and retaliation when she was denied a voluntary separation

incentive and a buyout on December 19, 1999. Administrative Judges

have discretion to allow complainants to amend complaints to include

issues that are like or related to those raised in a pending complaint.

See 29 C.F.R. � 1614.106(d); Equal Employment Opportunity Commission

Management Directive for 29 C.F.R. Part 1614 (as revised November 9,

1999), at 5-9 (EEO-MD-110). In the case at hand, the AJ decided not to

allow the amendment, noting that the agency had already issued a FAD on

the voluntary incentive/buyout issue. The AJ informed complainant that

the FAD provided the appropriate appeal rights and advised complainant

to appeal to the Office of Federal Operations if she disagreed with

the agency's decision. A review of Commission records reveals that

complainant filed an appeal on this issue, which is currently pending

review. See Allen v. Department of Veterans Affairs, EEOC Appeal

No. 01A04543.