Michael E. Cvijanovich, Complainant,v.Anthony J. Principi, Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity CommissionJan 1, 2003
01A23550 (E.E.O.C. Jan. 1, 2003)

01A23550

01-01-2003

Michael E. Cvijanovich, Complainant, v. Anthony J. Principi, Secretary, Department of Veterans Affairs, Agency.


Michael E. Cvijanovich v. Department of Veterans Affairs

01A13904 & 01A23550

January 1, 2003

.

Michael E. Cvijanovich,

Complainant,

v.

Anthony J. Principi,

Secretary,

Department of Veterans Affairs,

Agency.

Appeal Nos. 01A13904 and 01A23550

Agency Nos. 200K-1265 and 200K-1791

DECISION

Complainant timely initiated an appeal from final agency decisions

(FAD) concerning his complaint of unlawful employment discrimination in

violation of the Age Discrimination in Employment Act of 1967 (ADEA),

as amended, 29 U.S.C. � 621 et seq. The appeal is accepted pursuant to

29 C.F.R. � 1614.405. For the following reasons, the Commission REVERSES

the agency's final decision.

The record reveals that during the relevant time, complainant was employed

as a Veterans Service Representative at the agency's Fargo, North

Dakota Medical Center & Regional Office facility. Complainant sought

EEO counseling and subsequently filed formal complaints on April 17,

2000 and July 16, 2001, alleging that he was discriminated against on

the bases of age (D.O.B. 1/5/47, age 53 at time of first selection)

and reprisal for prior EEO activity when he was not selected for the

position of Veterans Claims Examiner (Rating Specialist) GS-11 under

Vacancy Announcements 99-40 (Agency Complaint 200K-1265, �Announcement

1") and 01-21 (Agency Complaint 200K-1791, �Announcement 2") and when

he was subjected to harassment based on his protected activity.

All procedural requirements were met and complainant requested that the

agency issue a final decision. The appeals are consolidated pursuant

to 29 C.F.R. �1614.606.

In its final decision concerning Announcement 1, the agency concluded that

complainant stated a prima facie case of age discrimination because he is

a member of the protected group covered by the ADEA, he was found to be

qualified for the position of Rating Specialist, he was not selected and

someone substantially younger than he, was selected. The agency further

concluded that the agency stated legitimate non-discriminatory reasons

why he was not selected which complainant failed to show were a pretext

for discrimination. Specifically, the agency stated that complainant,

though basically qualified, was not referred to the selecting official

(S/O1 - DOB 5/30/47) by the interview panel because complainant did not

interview well and the selectee (DOB 7/1/73) was better qualified based on

his experience and knowledge gained from representing veterans in their

hearings and appeals. The agency further found that although another

older candidate for the position appeared to be the best qualified,

S/O1 stated she received an unfavorable reference which eliminated him

from consideration.

Regarding his claim of reprisal, the agency concluded that complainant

established that S/O1 was aware of his EEO complaint activity in 1992 but

that he failed to establish a causal connection between his non-selection

and his EEO activity seven years earlier. In addition, the agency found

that there was no motive for the panel members or S/O1 to retaliate

against complainant as they were not involved in the previous complaint.

In the agency's final decision regarding Announcement 2, the agency

dismissed a claim on the grounds that it was a spin-off complaint alleging

dissatisfaction with the processing of the complaint. In particular,

complainant alleged that the agency's EEO liaison had improperly involved

the management official alleged to have discriminated in the scheduling

of witness testimony.

The balance of the complaint concerned complainant's non-selection on

April 20, 2001 and reprisal when complainant was subjected to harassment.

The agency concluded that complainant established a prima facie case

of age discrimination in that he is over the age of forty, he applied

for and was qualified for the position of Veterans Claim Examiner

(Rating Specialist) GS-7 through 11; he was not selected and a person

substantially younger was selected. Even so, the agency concluded

that it stated legitimate non-discriminatory reasons why complainant

was not selected. Specifically, the selecting official (S/O2) stated

that he looked for those who could work in a team environment and had

exhibited professionalism during the interview and could communicate

with a wide variety of individuals. S/O2 stated that complainant had

some of the qualifications but was not the best candidate because he had

a long history of failing to communicate with Rating Specialists and he

did not give the impression that he wanted the job. He also stated that

complainant �did not dress the part� because he wore a flannel shirt.

According to S/O2, the other applicants dressed the part and showed that

they were �hungry� for the job.

The agency found that there was some evidence to establish that the

events supporting complainant's claim of harassment had occurred.

The agency concluded however, that S/O2's questioning of complainant's

e-mail activities and criticizing his case production rate were normal

activities for a supervisor. In addition, the agency concluded that

the actions complained of were not sufficiently severe or pervasive to

constitute an objectively hostile work environment nor did complainant

establish a connection with his EEO activity.

Complainant's Contentions on Appeal

On appeal, complainant contends that in both selections, the agency

broke a long established practice of promoting individuals from within

the Adjudication Division to rating specialist positions. He argues

that S/O1's last selections were individuals much younger than those not

selected, and that she sought to hire younger people to offset the aging

of the office. He stated that S/O1 pre-selected JC who was 26 years old

at the time of his selection, had a high school diploma and was not a

VA employee. This was supported, he contends, by the testimony of one

of the interview panel members who wrote to S/O1 and objected to the

selection process. Complainant contends he was much more experienced in

the relevant area than the selectee who had no rating board experience

and had not done any ratings. Complainant contends that his position

description supports his claim that his duties prepared him for the

rating board position and that his college degree made him much more

qualified than the selectee.

Complainant argues that S/O1's claim that he could not communicate well

with others was a pretext because the agency counted on him to train

newer members of his team and he had been commended for being the one

trainees looked to for information. He further argued that he was strong

in team work because his team often made joint requests to management

to benefit and strengthen the division and that S/O1 had praised him

for this. He also argues that he had been rated exceptional in the

area of Individual Team Member Cooperation. Complainant contends the

selection was based on age because in addition to himself, those not

selected who were also employees of the Adjudication Division were 48,

51 and 53 years of age, all much older than the selectee.

Regarding the second round of selections, complainant contends that S/O2

also selected the youngest candidates because of budget considerations.

The second round of selections was the first time the positions had been

announced at lower grade levels. Complainant contends that S/O2 rejected

all older internal applicants in favor of younger lower grade level

employees even though S/O2 stated he preferred to promote from within.

Complainant contests S/O2's statement that he was not dressed for the

interview, stating that he dressed in business casual attire which was the

usual practice of the office. He contends that S/O2 could not be believed

because he selected individuals whom he knew virtually nothing about and

without looking at their performance evaluations or production records.

Complainant further contends that S/O2's statement that he could not work

with others was not supported by the testimony of rating board members.

Agency Contentions on Appeal

The agency restates many of the same conclusions it reached in its final

decisions- that complainant was not selected because he was not referred

by the selection panel in the first selection and his bachelors degree

was not a relevant consideration because the announcement did not require

a college degree. In the second selection, the agency reiterates that

S/O2's statement that complainant had poor communication skills and

was not a team player were legitimate reasons for not selecting him.

Finally, the agency contends that complainant was not subjected to

unlawful harassment because the incidents at issue were not severe and

were not shown to be connected to his prior protected activity.

ANALYSIS AND FINDINGS

Applying the standards set forth in McDonnell Douglas Corp. v. Green,

411 U.S. 792 (1973); Reeves v. Sanderson Plumbing Products Inc.,

530 U.S. 133, (2000); Loeb v. Textron, 600 F.2d 1003 (1st Cir. 1979)

(requiring a showing that age was a determinative factor, in the sense

that "but for" age, complainant would not have been subject to the

adverse action at issue); and Hochstadt v. Worcester Foundation for

Experimental Biology, Inc., 425 F. Supp. 318, 324 (D. Mass.), aff'd, 545

F.2d 222 (1st Cir. 1976) (applying McDonnell Douglas to reprisal cases),

we find complainant establish a prima facie case of age discrimination.

In an ADEA case, to establish a prima facie case of age discrimination,

the complainant must show that he was over 40 years of age, a class

protected by the ADEA, that he was subjected to an adverse employment

action, and that he was treated less favorably than other similarly

situated employees younger than himself, i.e., he was accorded treatment

different from that given to persons who are considerably younger than he.

O'Connor v. Consolidated Coin Caterers Corp., 517 U.S. 308 (1996). While

there is no bright-line test for what constitutes "substantially younger,"

that term has generally been applied to age differences in excess of

five years. See Hammersmith v. Social Security Administration, EEOC

Appeal No. 01A05922 (March 6, 2002).

We find, contrary to the agency's conclusion, that the agency's reasons

for complainant's non-selection Announcements 1& 2 are a pretext for

discriminatory animus toward complainant's age. We reach this conclusion

based on evidence that in its hiring, the agency exhibited a pattern

of preference for younger applicants in both selections; the candidate

selected under Announcement 1 was substantially younger than the other

candidates all of whom were over age 47; he had little relevant experience

compared to those not selected; the agency changed its practice of

promoting from within complainant's division for the position in order

to hire younger applicants; S/O1 admitted she had little knowledge of

JC's credentials or background, and disregarded as �immaterial� the

rankings of the panel who rated another older candidate higher.

In the selection under Announcement 2, S/O2 exhibited a pattern of

selecting the youngest applicants, the four selectees all of whom at 44,

40, 35 and 39 years of age were substantially younger than complainant;

two not selected were over age 50 and two not selected were over the

age of 45<1>; with the exception of one, the selectees' applications

indicated they had little or no related knowledge in the area covered

by the position compared to complainant; S/O2 did not give legitimate

reasons for not selecting complainant.

The Report of Investigation for Announcement 1 indicated that, of those

that applied, 14% or 8 applicants were under the age of 40; and 86% or

49 applicants were over the age of 40. The investigation also reported

the workforce profile of the Veterans Service Center where the positions

were located, revealed that 79% of employees were over age 40, and 21%

of employees were under age 40. Of those in the 996 series, there were

12 total employees, 10 of whom were 44 years of age and over. Two were

under age 40. Therefore, there was evidence that the Office had a much

larger percentage of older employees on the whole and in the series from

which it historically selected Rating Specialists, the great majority

were older employees.

The evidence also indicated that it is questionable whether JC possessed

the specialized experience at the next lower grade level required by the

agency's announcement. The evidence indicated that the selectee began

a training program through the Disabled American Veterans in January

1998. He had no prior experience in a related field and no higher level

education above the high school level. The training program he completed

included 6 months of university level course work in anatomy/physiology,

medical terminology; training in the applicable laws and regulations; and

12 months of on the job training representing veterans in filing their

claims for compensation for a total of 18 months. The record indicated

his training salary was $2,424.00 per month during this time period, the

equivalent of a GS-7 level salary according to the Office of Personnel

Management (OPM) 2000 General Schedule Locality Pay. The record contained

OPM qualification standards which indicated that a Ph.D. or equivalent

or 3 full years of higher level graduate education, or 1 year equivalent

to at least GS-9, is required for qualification at the GS-11 level.<2>

Therefore, based on objective OPM qualifications standards alone, JC

did not meet the minimum requirements at the GS-11 level.

In addition, the evidence reflects that one panel member wrote to S/O1

objecting to the conduct of the selection because of pre-selection

and S/O1's preference for an �unqualified and untrained� candidate.

The panel member also stated that JC was not �eligible for the job�

because of the complicated nature of the work of the Rating Specialist.

This assessment was corroborated by a current rating specialist.

He gave the opinion that JC was the least eligible for the job and had

limited exposure to the adjudicative process when compared to the other

applicants all of whom held the same jobs as complainant.

Our review of the evidence leads us to conclude that there was

pre-selection which strongly suggested age related bias on the part of

S/O1. Although neither Title VII nor the ADEA proscribes preselection

as long as it is not premised on discriminatory factors, such is not

the case in this instance. McAllister v. United States Postal Service,

EEOC Request No. 05931038 (July 28, 1994). In this case, S/O1 gave no

credible reasons for passing over the older applicants in favor of JC and

the interview panel she formed appeared to have no actual influence on

the selection. S/O testified that she picked the interview panel members

and devised the questions but she testified that she did not know to

whom the panel had given the most points and that it was �immaterial�.

There was no evidence that S/O1 interviewed any candidates referred by

the panel. In addition, S/O1 stated she did not know JC that well and

had not talked with his supervisor, yet she judged him to be �clearly

above the rest in medical terminology and anatomy and in his ability

to extract information from a case for an appeal.� We find that the

inconsistency in S/O1's statements indicates a lack of credibility in

the reasons she gave for making her selection.<3>

S/O1 stated that she widened the eligible pool of applicants because

there were not many within the service eligible to be promoted. Yet,

those rated highest by the panel, with the exception of JC, were all

from the Adjudication Division. Her reasoning cannot believed also

because the record indicated past selections had been made from those

who held the position of Veterans Claims Examiner of which there were

seven employees at the time of the selection and all of whom applied for

the job. S/O1's manner of selection indicated she gave no consideration

to the qualifications held by the other candidates since she rejected

all Veterans Claims Examiners with college degrees. They were all,

without exception, older than the selectee by at least 20 years.

With the exception of complainant and the highest rated candidate,

S/O1 offered no reason for rejecting the other candidates.

In the second selection, the agency's choices to fill these same kinds

of positions lend further evidence to a pre-disposition towards younger

candidates regardless of their skill level or experience in the field.

S/O2 selected an agency police officer GS-6; , a Medical Administration

Specialist GS-9 ; Community Based Outpatient Clinic Coordinator GS-9;

and a Claims Examiner GS-9 Finance (Debt Collection). There is no

evidence that the selectees had any experience related to the duties

and responsibilities of a rating specialist in the area of disability

ratings or processing claims for disability benefits.

Complainant testified that selections for the rating board had typically

been made from within the Adjudication Division. This was corroborated by

a current rating board member who testified that selections since at least

1970, had been made from the ranks of the Adjudication Division. It was

also supported by the Assistant Service Center Manager, a former rating

specialist, and a selecting official (S/O3) for the second selection,

who stated he had worked as a Veterans Claim Examiner prior to becoming

a Rating Specialist.

Complainant's position description supports that his position generally

gave him background and experience for the Rating Specialist position.

It states that Veterans Claims Examiners are required to be �well

informed on disability and death compensation and pension programs�

�prepares and or authorizes the full range of claims involving the

disability and death claims, determines the right of claimants under

applicable VA laws, rates; requests field examinations or investigations

to ascertain facts... pertinent to the resolution of a claim for veterans

disability or death benefits.�

The record indicates that under both vacancy announcements, a Rating

Specialist determines veterans' entitlement to service connected or

non-service connected disability benefits; evaluates evidence to determine

the degree of disability and eligibility for special monthly compensation

or pension benefits. The agency's announcements require the applicant to

have knowledge of pertinent laws, regulations and procedures pertaining

to veterans benefits programs, common medical terms and various sources

of evidence and information as well as knowledge of basic effective

dates and rating practices; the agency also required that the applicant

have �specialized experience equivalent to the next lower grade [that]

is typically in or related to the rating specialist position.� Based on

this description, and complainant's position description, it is apparent

that complainant's experience most nearly met the requirements the agency

set forth when compared to those who were actually selected.

S/O2 testified that he strongly believed in the office policy of promoting

from within the Adjudication Division but offered no credible explanation

for abandoning the practice in this instance. S/O2 stated only that those

applicants outside the office were the best candidates without more. For

the second round of selections, S/O2 and the S/O3 interviewed together.

SO2 stated he looked for �professionalism� and the �ability to work in a

team environment� as well as someone who � can deal with a wide variety

of communication levels� with veterans who have poor education or service

officers who are well educated. S/O2 denied that there were financial

considerations for advertising the positions at lower grade levels.

S/O2 also stated he did not look at performance evaluations of the

candidates unless the applicant raised them during the interview.

He stated the job of Rating Specialist was a �very difficult job,�

yet those selected appeared to have little background in the relevant

laws and regulations or in making decisions about disability ratings.

S/O2's reasons for his selections were vague and focused on factors

unrelated to the skills and abilities such as the fact that the selectees

�looked the part� or showed the most �hunger for the job.�

Of complainant, S/O2 noted he had a history of not communicating with

the Rating Specialists. He contended that complainant did not have

�the appearance of someone trying to get a professional job.� He also

stated complainant was a difficult employee to supervise and he had been

counseled on two occasions. S/O2 stated complainant made offensive

remarks to female employees, showed no promise and made no effort to

get promoted. S/O2 stated that he was concerned complainant could not

be trained and that S/O3 would be doing the training, yet S/O3 did not

corroborate S/O2 that complainant could not be trained or that he would

have difficulty training him. We find S/O2 to lack credibility because

the evidence did not support his statements. S/O3 did not testify

concerning conduct problems of complainant or that he was difficult to

supervise, nor did any other witness corroborate S/O2's contention that

complainant made offensive remarks to female employees. S/O2's assessment

of complainant's lack of promise, is inconsistent with his performance

evaluation where he was rated �highly successful�, and his achievement

levels for all critical elements were designated as exceptional.

In the area of Individual Team Member Cooperation complainant was

rated �exceptional�, and he was rated �fully successful� in the area

of Individual Dependability, Reliability and Conduct.� In the area of

communication, the evidence revealed that complainant received praise

for training newer staff members. He was also selected to deliver a

talk to the Minnesota Veterans Association at the time the selection

was made which is inconsistent with S/O2's statement that complainant

did not communicate well with others. Complainant was also required to

conduct interviews with veterans in the normal course of his work and

there were no complaints about his conduct of veteran interviews.

Moreover, S/O3 also did not point to qualifications but gave vague,

subjective reasons for making his selections. He stated he was not

acquainted with the selectees and had no work contact with them but their

�enthusiasm was quite good�. In not selecting complainant, he stated

complainant's �answers were not as involved as the selectees...his

answers were pretty generic.� While reliance on subjective criteria

is not unlawful, it may be indicative of a pretext for discriminatory

motive. Fodale v. Department of Health and Human Services, EEOC Request

No. 05960344 (October 16, 1998). We find that in this instance, the

selecting officials' vague unsupported and subjective reasons for not

selecting complainant, along with other evidence in the record, were

persuasive evidence of pretext for discrimination.

Based on the evidence as a whole, we find complainant has demonstrated

that but for his age, he would have been selected for the position

of Veterans Claims Examiner (Rating Specialist). We discuss below

complainant's claim of reprisal for his EEO activity related to his

first complaint filed for his non-selection in Announcement 99-40.

Reprisal

Complainant can establish a prima facie case of reprisal discrimination

by presenting facts that, if unexplained, reasonably give rise to

an inference of discrimination. Shapiro v. Social Security Admin.,

EEOC Request No. 05960403 (Dec. 6, 1996) (citing McDonnell Douglas,

411 U.S. at 802). Specifically, in a reprisal claim, in accordance

with the burdens set forth in McDonnell Douglas, Hochstadt supra at 324,

and Coffman v. Department of Veteran Affairs, EEOC Request No. 05960473

(November 20, 1997), complainant may establish a prima facie case

of reprisal by showing that: (1) he engaged in a protected activity;

(2) the agency was aware of his protected activity; (3) subsequently,

he was subjected to adverse treatment by the agency; and (4) a nexus

exists between the protected activity and the adverse action.

The Commission's policy on retaliation prohibits any adverse treatment

that is based on a retaliatory motive and is reasonably likely to

deter the complainant or others from engaging in a protected activity.

EEOC Compliance Manual Section 8, �Retaliation� No. 915.003 at p 8-13

(May 20, 1998). See also Whitmire v. Department of the Air Force,

EEOC Appeal No. 01A00340 (September 25, 2000).

Complainant stated a prima facie case of reprisal in that he established

that several incidents he alleged were retaliatory, occurred on or

about October 16, 2000, near the time he had filed an EEO complaint

regarding his first non-selection on April 17, 2000. According to the EEO

Counselor's report, witnesses were contacted about complainant's claims in

March 2000. S/O2 stated he was aware of complainant's protected activity.

Complainant alleged that he was harassed in reprisal for his EEO activity

when S/O2 questioned him about an e-mail message he sent to the Resolution

Management Office which was charged with processing his EEO complaint.

He testified that S/O2 stood behind him as he was composing the message

and then asked complainant whether he had his (S/O2's) permission

to send this message. Complainant also alleged that S/O2 came into

his work area and went through his files asking about his production.

Complainant alleged that S/O2 issued a memorandum on October 15, 2000

requiring him and three other journeyman claims examiners to submit

their work directly to him - two of whom had given testimony favorable

to complainant. Complainant alleged that on October 17, 2000, S/O2

questioned him about the length of his lunch break.

In support of complainant's claim, complainant's co-worker, a Veterans

Service Representative (DOB 10/12/51) testified that he felt intimidated

because S/O2 seemed to be involved in setting up the interviews for

witnesses called in complainant's EEO complaint and was aware of when

and where he would be giving his testimony. He further testified that

in October 2000, S/O2 �tightened things up around the office and he

scrutinized [complainant's] work along with mine.� He stated he had

also given testimony in complainant's first complaint and that S/O2 had

never inquired about his e-mail activity.

Another witness Senior Veterans Service Representative (DOB 2/22/56)

whose work station is physically located next to complainant's work

station stated he overheard S/O2 inquiring about complainant's e-mail

activity and questioning him about his files. He believed this was done

in reprisal for complainant's EEO activity because S/O2 had not questioned

anyone else about production and had not questioned him about e-mail.

He further testified that S/O2 was angry and slamming doors that day and

that S/O2 made three trips to complainant's work area to inquire about

his work. He noted that S/O2 had called him and four other employees

to meet with the EEO investigator and make a statement. This made him

feel �very uncomfortable.�

In response, S/O2 denied that he ever read complainant's e-mail or his

computer screen but at the same time he stated he knew that the e-mail

in question did not pertain to complainant's work. S/O2 acknowledged

that he asked complainant if he had his (S/O2's) permission to write

the e-mail. S/O2 testified that he had looked through other employees

files yet there was no corroboration by other workers that he had.

S/O2 denied that he knew who complainant's witnesses were but the record

indicates that witness interviews were conducted near his office and

he had some involvement in arranging their location.<4> We find S/O2

lacking credibility for several reasons and that his actions on the day

in question were most likely in reprisal for complainant's EEO activity.

First, S/O2's statements regarding complainant's production and his

issuance of a memorandum because of a lack of production were contradicted

by his written assessment that he had performed well during that time.

At the same time, S/O2 was critical of complainant's work, he acknowledged

that his office was second best in the nation in processing claims. S/O2

offered to produce records supporting his contention that complainant's

work level was dropping, but the record contains no documentation to that

effect. Complainant's performance appraisal rating him fully successful

in his production and in his interactions with customers and others, also

did not support S/O2 statements. The incidents regarding complainant's

lunch hour were disputed and no disciplinary action was noted.

Furthermore, the testimony of other employees including those noted above

confirmed that S/O2's actions were not normal, that he had not perused

other employees files, or checked other employee's e-mail activity.

These incidents in addition to S/O2's behavior towards witnesses preparing

to testify, leads the Commission to conclude that S/O2's actions were

in reprisal for complainant's EEO activity, and were likely to deter

complainant and others from engaging in protected activity.

Therefore, after a careful review of the record, including complainant's

contentions on appeal, the agency's response, and arguments and evidence

not specifically addressed in this decision, we reverse the agency's final

decision and remand this case to the agency to take remedial actions in

accordance with this decision and Order below.

ORDER (D0900)

The agency is ordered to take the following remedial action:

The agency will offer complainant the position of Veterans Claims

Examiner (Rating Specialist) GS-11 retroactive to the date of the second

selection on April 20, 2001. Complainant will have 30 days to accept

or reject the agency's offer.

The agency shall determine the appropriate amount of back pay (with

interest, if applicable) and other benefits due complainant, pursuant

to 29 C.F.R. � 1614.501, no later than sixty (60) calendar days after

the date this decision becomes final. The complainant shall cooperate

in the agency's efforts to compute the amount of back pay and benefits

due, and shall provide all relevant information requested by the agency.

If there is a dispute regarding the exact amount of back pay and/or

benefits, the agency shall issue a check to the complainant for the

undisputed amount within sixty (60) calendar days of the date the

agency determines the amount it believes to be due. The complainant

may petition for enforcement or clarification of the amount in dispute.

The petition for clarification or enforcement must be filed with the

Compliance Officer, at the address referenced in the statement entitled

"Implementation of the Commission's Decision."

The agency will require S/O1 to take 8 hours of training on the

provisions and prohibitions of the Age Discrimination in Employment Act.

The agency will require S/O2 to take 16 hours of training on the

provisions and prohibitions of the Age Discrimination in Employment

Act and in particular prohibitions against retaliation for EEO activity.

The agency will consider taking disciplinary action against SO2 in

connection with our finding of discrimination based on reprisal. <5>

The agency is required to post notice as indicated by the Posting

Order below.

The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision." The report shall include supporting documentation of the

agency's calculation of backpay and other benefits due complainant,

including evidence that the corrective action has been implemented.

POSTING ORDER (G0900)

The agency is ordered to post at its Fargo, North Dakota Medical Center

and Regional Office facility copies of the attached notice. Copies of the

notice, after being signed by the agency's duly authorized representative,

shall be posted by the agency within thirty (30) calendar days of the

date this decision becomes final, and shall remain posted for sixty (60)

consecutive days, in conspicuous places, including all places where

notices to employees are customarily posted. The agency shall take

reasonable steps to ensure that said notices are not altered, defaced,

or covered by any other material. The original signed notice is to be

submitted to the Compliance Officer at the address cited in the paragraph

entitled "Implementation of the Commission's Decision," within ten (10)

calendar days of the expiration of the posting period.

ATTORNEY'S FEES (H0900)

If complainant has been represented by an attorney (as defined by

29 C.F.R. � 1614.501(e)(1)(iii)), he/she is entitled to an award of

reasonable attorney's fees incurred in the processing of the complaint.

29 C.F.R. � 1614.501(e). The award of attorney's fees shall be paid

by the agency. The attorney shall submit a verified statement of fees

to the agency -- not to the Equal Employment Opportunity Commission,

Office of Federal Operations -- within thirty (30) calendar days of this

decision becoming final. The agency shall then process the claim for

attorney's fees in accordance with 29 C.F.R. � 1614.501.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0900)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant in

the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which

to file a civil action. Both the request and the civil action must be

filed within the time limits as stated in the paragraph above ("Right

to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

January 1, 2003

__________________

Date

1The agency did not provide birth dates for those not selected but

gave an age range for four out of seven as follows: �Complainant (not

selected (NS)) 50-54; NS2 50-54; NS3 45-49; NS4 45-49. (3 not selected

ages not known).�

2The Personnel Specialist testified that if the candidate's education

level was less than that of a Ph.D., it had no effect on his/her

qualification at the GS-11 level and that a college degree would have �no

weight.� We reject this evaluation as not supported by OPM's standards

which state that �equivalent combinations of experience and education

are qualifying where both education and experience are acceptable.�

U.S. Office of Personnel Management Operating Manual, Qualification

Standards for General Schedule Positions, �Group Coverage Qualifications

Standards for Administrative and Management Positions,� 4/4/2000.

3Also among the rejected applicants were two veterans, with disability

ratings, one of whom was a Veterans Claims Examiner, but who were both

much older than the selectee at 46 and 53 years of age at the time the

selection was made.

4The record indicated that complainant wrote a letter complaining about

the investigator's actions in coordinating witness interviews through

S/O2 which is corroborated by witnesses. This was an inappropriate

practice and violated the EEOC Management Directive 110 which requires

that �the investigator must maintain the appearance of being unbiased,

objective and thorough.� Chapt. 6-7.

5Commission regulations state that each agency shall take appropriate

disciplinary action against employees who engage in discriminatory

practices. 29 C.F.R. � 1614.102(a)(6). In promulgating this policy,

the Commission clearly stated that it could not discipline or order the

discipline of employees directly. 52 Fed. Reg. 41920, 41921 (October

30, 1987). Rather, the Commission stated that the requirement of

corrective, curative, or preventative action permits the Commission to

recommend that disciplinary action be considered by the agency. Id. The

Commission reaffirmed this policy in Cassida v. Department of the Army,

EEOC Request No. 05900794 (September 14, 1990), in which it stated that it

could not order an agency to take disciplinary action against a particular

individual, but could order the agency to consider taking disciplinary

action under appropriate circumstances. The implementation of 29

C.F.R. Part 1614 in 1992, and the implementation of the amendments to

Part 1614 in 1999 have not altered the Commission's policy in this regard.